Help reinstalling Windows 7 CD

My Dell computer had Windows 7 pre-installed when I bought it last year.  I have recently installed Windows 10, decided I didn't like it and I tried to go back to Windows 7 within the 30 days trial period.

Unfortunately, to try to resolve problems running Windows 10, I had, I ran a tune-up for AVG PC that may have deleted the files that I needed to restore it as part of the trial and I couldn't go back.

I have re-installed Windows 7 using the CD provided and downloaded all the drivers for my computer using the Service tag recommended drivers from the Web site.  The initial installation of Windows 7 seems to work, but when I try to install the drivers (Dell Update Package) first, it blocks with a message 'the update installation operation failed', and to display the link Setup log (which I don't understand).

I have now several versions of the windows.old folder on my computer, and I can't remove by errors of "permission".  I thought I was installing Windows as an administrator?

Of course all my files/programs have disappeared during the re - install, but any suggestions on what I am doing wrong would be welcome?

See here:

http://dellwindowsreinstallationguide.com/a-clean-install-of-Windows-7/

Tags: Dell Software

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