help to connect to the internet at home?

I have comcast cable internet at home, but my computer (Dell, windows XP) cannot connect to it. The Cable Guy was able to connect on his Dell computer, and comcast tech said that the service was very good, but the IP address of the connection shows that my computer has tried to find a router (it was connected directly to the modem).  What can I do to get online?

So, you are not using a router and the computer is connected with a wire directly to the modem?

1 - Go to network connections and right click on the LAN/Internet connection, and then click Properties.

2 - highlight (click on) Internet Protocol (TCP/IP), and then click Properties.

3. If your ISP says allows you to use a specific IP or DNS address enter in the appropriate box, if they gave you any set address the IP address and the DNS to get the addresses automatically.

John

Tags: Windows

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