Help with CSC in ASA

Similar Questions

• VPN on ASA 5506 without internet access, help with NAT?

  Hello

  I have upgraded to a Cisco ASA 5505 to a 5506 X and as such have climbed to ASA 9.5

  For this reason, I'm a bit stuck on how to implement the VPN. I followed the wizard and I can now establish inbound connections, but when connected (all traffic is tunnel) there is no internet connectivity.

  Our offices internal (inside) network is 192.168.2.0/24

  Our VPN pool is 192.168.4.0/24

  I guess that I'm missing a NAT rule, but in all honesty, I'm a user ASDM and as everything is changed, I am struggling to recreate it?

  Here is my config:

  Result of the command: "sh run"
  
  : Saved
  
  :
  : Serial Number: JAD194306H5
  : Hardware:   ASA5506, 4096 MB RAM, CPU Atom C2000 series 1250 MHz, 1 CPU (4 cores)
  :
  ASA Version 9.5(1)
  !
  hostname ciscoasanew
  domain-name work.internal
  enable password ... encrypted
  names
  ip local pool RemoteVPNPool 192.168.4.1-192.168.4.254 mask 255.255.255.0
  !
  interface GigabitEthernet1/1
   nameif outside
   security-level 0
   ip address 192.168.3.4 255.255.255.0
  !
  interface GigabitEthernet1/2
   nameif inside
   security-level 100
   ip address 192.168.2.197 255.255.255.0
  !
  interface GigabitEthernet1/3
   shutdown
   no nameif
   no security-level
   no ip address
  !
  interface GigabitEthernet1/4
   shutdown
   no nameif
   no security-level
   no ip address
  !
  interface GigabitEthernet1/5
   shutdown
   no nameif
   no security-level
   no ip address
  !
  interface GigabitEthernet1/6
   shutdown
   no nameif
   no security-level
   no ip address
  !
  interface GigabitEthernet1/7
   shutdown
   no nameif
   no security-level
   no ip address
  !
  interface GigabitEthernet1/8
   shutdown
   no nameif
   no security-level
   no ip address
  !
  interface Management1/1
   management-only
   nameif management
   security-level 100
   ip address 192.168.1.1 255.255.255.0
  !
  ftp mode passive
  clock timezone GMT 0
  dns domain-lookup inside
  dns domain-lookup management
  dns server-group DefaultDNS
   name-server 192.168.2.199
   domain-name work.internal
  same-security-traffic permit inter-interface
  same-security-traffic permit intra-interface
  object network obj_any
   subnet 0.0.0.0 0.0.0.0
  object network 173.0.82.0
   host 173.0.82.0
  object network 173.0.82.1
   subnet 66.211.0.0 255.255.255.0
  object network 216.113.0.0
   subnet 216.113.0.0 255.255.255.0
  object network 64.4.0.0
   subnet 64.4.0.0 255.255.255.0
  object network 66.135.0.0
   subnet 66.135.0.0 255.255.255.0
  object network a
   host 192.168.7.7
  object network devweb
   host 192.168.2.205
  object network DevwebSSH
   host 192.168.2.205
  object network DEV-WEB-SSH
   host 192.168.2.205
  object network DEVWEB-SSH
   host 192.168.2.205
  object network vpn-network
   subnet 192.168.4.0 255.255.255.0
  object network NETWORK_OBJ_192.168.4.0_24
   subnet 192.168.4.0 255.255.255.0
  object network NETWORK_OBJ_192.168.2.0_24
   subnet 192.168.2.0 255.255.255.0
  object-group network EC2ExternalIPs
   network-object host 52.18.73.220
   network-object host 54.154.134.173
   network-object host 54.194.224.47
   network-object host 54.194.224.48
   network-object host 54.76.189.66
   network-object host 54.76.5.79
  object-group network PayPal
   network-object object 173.0.82.0
   network-object object 173.0.82.1
   network-object object 216.113.0.0
   network-object object 64.4.0.0
   network-object object 66.135.0.0
  object-group service DM_INLINE_SERVICE_1
   service-object icmp
   service-object icmp6
   service-object icmp alternate-address
   service-object icmp conversion-error
   service-object icmp echo
   service-object icmp information-reply
   service-object icmp information-request
  access-list outside_access_in extended permit tcp object-group EC2ExternalIPs object DEVWEB-SSH eq ssh
  access-list outside_access_in remark AWS Servers
  access-list outside_access_in extended permit tcp object-group EC2ExternalIPs object devweb eq ssh log debugging inactive
  access-list outside_access_in extended permit ip any any inactive
  access-list outside_access_in remark Ping reply
  access-list outside_access_in extended permit object-group DM_INLINE_SERVICE_1 any interface outside
  access-list outside_access_in remark Alarm
  access-list outside_access_in extended permit tcp any interface outside eq 10001
  access-list outside_access_in remark CCTV
  access-list outside_access_in extended permit tcp any interface outside eq 7443
  access-list outside_access_in extended deny ip any any
  access-list workvpn_splitTunnelAcl_1 standard permit 192.168.2.0 255.255.255.0
  access-list workvpn_splitTunnelAcl_1 standard permit 162.13.130.12 255.255.255.252
  access-list workvpn_splitTunnelAcl_1 standard permit 162.13.133.72 255.255.255.252
  access-list workvpn_splitTunnelAcl_1 standard permit 164.177.128.200 255.255.255.252
  access-list workvpn_splitTunnelAcl_1 standard permit 164.177.132.16 255.255.255.252
  access-list workvpn_splitTunnelAcl_1 standard permit 164.177.132.72 255.255.255.252
  access-list workvpn_splitTunnelAcl_1 standard permit 212.64.147.184 255.255.255.248
  access-list workvpn_splitTunnelAcl_1 standard permit 95.138.147.116 255.255.255.254
  access-list workvpn_splitTunnelAcl_1 standard permit 95.138.147.118 255.255.255.254
  access-list workvpn_splitTunnelAcl_1 standard permit host 95.138.147.118
  access-list workvpn_splitTunnelAcl_1 standard permit 95.138.147.120 255.255.255.254
  access-list inside_nat0_outbound extended permit ip 192.168.2.0 255.255.255.0 192.168.4.0 255.255.255.0
  access-list workvpn2_splitTunnelAcl standard permit 192.168.2.0 255.255.255.0
  access-list workVPN2016_splitTunnelAcl standard permit 192.168.2.0 255.255.255.0
  pager lines 24
  logging enable
  logging buffer-size 16000
  logging asdm-buffer-size 512
  logging asdm warnings
  logging flash-bufferwrap
  mtu outside 1500
  mtu inside 1500
  mtu management 1500
  icmp unreachable rate-limit 1 burst-size 1
  no asdm history enable
  arp timeout 7200
  no arp permit-nonconnected
  nat (inside,outside) source static NETWORK_OBJ_192.168.2.0_24 NETWORK_OBJ_192.168.2.0_24 destination static NETWORK_OBJ_192.168.4.0_24 NETWORK_OBJ_192.168.4.0_24 no-proxy-arp route-lookup
  !
  object network obj_any
   nat (any,outside) dynamic interface
  object network DEVWEB-SSH
   nat (inside,outside) static interface service tcp ssh ssh
  access-group outside_access_in in interface outside
  route outside 0.0.0.0 0.0.0.0 192.168.3.3 1
  timeout xlate 3:00:00
  timeout pat-xlate 0:00:30
  timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
  timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
  timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
  timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
  timeout tcp-proxy-reassembly 0:01:00
  timeout floating-conn 0:00:00
  user-identity default-domain LOCAL
  http server enable
  http 192.168.1.0 255.255.255.0 inside
  http 192.168.2.0 255.255.255.0 inside
  no snmp-server location
  no snmp-server contact
  service sw-reset-button
  crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
  crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
  crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
  crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
  crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
  crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
  crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
  crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
  crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
  crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
  crypto ipsec security-association pmtu-aging infinite
  crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
  crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
  crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
  crypto map outside_map interface outside
  crypto ca trustpoint _SmartCallHome_ServerCA
   no validation-usage
   crl configure
  crypto ca trustpoint ASDM_Launcher_Access_TrustPoint_0
   enrollment self
   fqdn none
   subject-name CN=192.168.2.197,CN=ciscoasanew
   keypair ASDM_LAUNCHER
   crl configure
  
  snip
  
  dhcpd auto_config outside
  !
  dhcpd address 192.168.1.2-192.168.1.254 management
  dhcpd enable management
  !
  no threat-detection basic-threat
  threat-detection statistics port
  threat-detection statistics protocol
  threat-detection statistics access-list
  threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
  ssl trust-point ASDM_Launcher_Access_TrustPoint_0 inside
  ssl trust-point ASDM_Launcher_Access_TrustPoint_0 inside vpnlb-ip
  group-policy DfltGrpPolicy attributes
   vpn-tunnel-protocol ssl-client
  group-policy workVPN2016 internal
  group-policy workVPN2016 attributes
   dns-server value 192.168.2.199
   vpn-tunnel-protocol ikev1
   split-tunnel-policy tunnelall
   ipv6-split-tunnel-policy tunnelall
   default-domain value work.internal
   split-dns value work.internal
   split-tunnel-all-dns enable
  dynamic-access-policy-record DfltAccessPolicy
  
  !
  class-map inspection_default
   match default-inspection-traffic
  !
  !
  policy-map type inspect dns preset_dns_map
   parameters
    message-length maximum client auto
    message-length maximum 512
  policy-map global_policy
   class inspection_default
    inspect dns preset_dns_map
    inspect ftp
    inspect h323 h225
    inspect h323 ras
    inspect rsh
    inspect rtsp
    inspect esmtp
    inspect sqlnet
    inspect skinny
    inspect sunrpc
    inspect xdmcp
    inspect sip
    inspect netbios
    inspect tftp
    inspect ip-options
  !
  service-policy global_policy global
  prompt hostname context
  call-home reporting anonymous
  hpm topN enable
  Cryptochecksum:
  : end
  

  Hi Ben-

  What you are trying to accomplish is called VPN crossed.  Depending on your initial configuration, you have 2 NAT problems.  The first has to do with the NAT you place your order.  In the code later that we are dealing with two NAT ASA 8.3 times and who are ranked 2 sections going on before and after the device NAT. object

  My general rule for control of NAT is like this:

  1. Twice NAT (front) - use this section for exemptions from NAT or unusual configurations that have to go first
  2. Purpose of NAT - Use this section to the static NAT instructions for servers
  3. Twice NAT (after) - use this section to your global declarations of NAT, basically a catch-all

  Then, never use 'all' as an interface for all training of NAT.  This may seem like a good idea, but it will bite you.  Remember, it is more the notion of control NAT, then 'all' interface is bit VPN configurations and similar DMZ.  Always be specific about your interface for NAT pairs.

  To this end, here is what I suggest that your NAT configuration should resemble:

  nat (inside,outside) source static NETWORK_OBJ_192.168.2.0_24 NETWORK_OBJ_192.168.2.0_24 destination static NETWORK_OBJ_192.168.4.0_24 NETWORK_OBJ_192.168.4.0_24 no-proxy-arp route-lookup!object network DEVWEB-SSH nat (inside,outside) static interface service tcp ssh ssh !nat (inside,outside) after-auto source dynamic any interfacenat (outside,outside) after-auto source dynamic any interface

  The key is that you need a NAT device explicitly reflecting the VPN traffic. PSC

• Need help with configuration on cisco vpn client settings 1941

  Hey all,.

  I just bought a new router 1941 SRI and need help with the configuration of the parameters of the VPN client. Orders aspect a little different here, as I'm used to the configuration of ASA and PIX for vpn, routers not...

  If anyone can help with orders?

  I need the installation:

  user names, authentication group etc.

  Thank you!

  Take a peek inside has the below examples of config - everything you need: -.

  http://www.Cisco.com/en/us/products/ps5854/prod_configuration_examples_list.html

  HTH >

  Andrew.

• Trying to switch to internet with a Cisco ASA 5505

  Hello

  I have a lot of success configure my 5505 to access the Internet, and I don't know there are a few things miss me.  Sometimes I think I got it to the point where I could ping, but still not get through Internet traffic.  At this point, I have reset the 5505 and only changed some settings.

  I have an outdoor range with these features: 67.139.113.16 network address (.17 is the entrance door), SM: 255.255.255.248, available IP: 67.139.113.218

  The external connection is via a T1 modem, and when I put these settings in my laptop, I can access very well.

  When I went through the Startup Wizard in the SMDA, I maded the internal interface 10.209.0.3, subnet mask: 255.255.255.0

  I chose PAT in the wizard, but don't know if I should have, or if the NAT rules, I've tried to put are very good.

  Finally, I would like to add a Site VPN to the other to the rest of the 10.0.0.0 network, but I cannot even without Internet through inward.

  In addition, it will be finally behind another firewall hosted, so I'm not worried about restricting access, even currently.

  However, I suspect that the problem is that the traffic is blocked with NAT rules or access rules.
  I wish I could just disable these inherent deny rules

  Outside the pings to 10.209.0.3, all the pings come while the request has timed out.

  Can someone please look into this and see if they notice something that I can change?

  I appreciate it...

  Config:

  : Saved : ASA Version 8.2(5) ! hostname ciscoasa enable password 8Ry2YjIyt7RRXU24 encrypted passwd 2KFQnbNIdI.2KYOU encrypted names name 10.0.0.0 Eventual name 10.209.0.0 Local name 67.139.113.216 T1 ! interface Ethernet0/0 switchport access vlan 2 ! interface Ethernet0/1 ! interface Ethernet0/2 ! interface Ethernet0/3 ! interface Ethernet0/4 ! interface Ethernet0/5 ! interface Ethernet0/6 ! interface Ethernet0/7 ! interface Vlan1 nameif inside security-level 0 ip address 10.209.0.3 255.0.0.0 ! interface Vlan2 nameif outside security-level 0 ip address 67.139.113.218 255.255.255.248 ! ! time-range Indefinite ! ftp mode passive same-security-traffic permit inter-interface same-security-traffic permit intra-interface object-group protocol DM_INLINE_PROTOCOL_1 protocol-object ip protocol-object icmp protocol-object udp protocol-object tcp access-list inside_access_in extended permit object-group DM_INLINE_PROTOCOL_1 Local 255.255.255.0 any time-range Indefinite pager lines 24 logging enable logging asdm informational mtu outside 1500 mtu inside 1500 icmp unreachable rate-limit 1 burst-size 1 icmp permit any outside icmp permit any inside asdm history enable arp timeout 14400 global (outside) 1 interface nat (inside) 0 0.0.0.0 0.0.0.0 dns tcp 255 255  udp 255 access-group inside_access_in in interface inside route inside 0.0.0.0 0.0.0.0 67.139.113.217 1 timeout xlate 3:00:00 timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02 timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00 timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00 timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute timeout tcp-proxy-reassembly 0:01:00 timeout floating-conn 0:00:00 dynamic-access-policy-record DfltAccessPolicy http server enable http Eventual 255.0.0.0 inside no snmp-server location no snmp-server contact snmp-server enable traps snmp authentication linkup linkdown coldstart crypto ipsec security-association lifetime seconds 28800 crypto ipsec security-association lifetime kilobytes 4608000 crypto ca trustpoint _SmartCallHome_ServerCA crl configure telnet timeout 5 ssh timeout 5 console timeout 0 dhcpd auto_config outside ! dhcpd address 10.209.0.201-10.209.0.232 inside dhcpd dns 8.8.8.8 8.8.4.4 interface inside dhcpd auto_config outside interface inside dhcpd enable inside ! threat-detection basic-threat threat-detection statistics access-list no threat-detection statistics tcp-intercept webvpn ! class-map inspection_default match default-inspection-traffic ! ! policy-map type inspect dns preset_dns_map parameters   message-length maximum client auto   message-length maximum 512 policy-map global_policy class inspection_default   inspect dns preset_dns_map   inspect ftp   inspect h323 h225   inspect h323 ras   inspect rsh   inspect rtsp   inspect esmtp   inspect sqlnet   inspect skinny    inspect sunrpc   inspect xdmcp   inspect sip    inspect netbios   inspect tftp   inspect ip-options ! service-policy global_policy global prompt hostname context call-home reporting anonymous Cryptochecksum:d3c4872f997a93984332213f98fbe12b : end asdm location Eventual 255.0.0.0 inside asdm location Local 255.255.255.0 inside asdm location T1 255.255.255.248 inside asdm history enable 

  Hi Sr,

  No need to worry... We're here to help with this

  follow these steps

  No nat (inside) 0 0.0.0.0 0.0.0.0 tcp 255 255 255 udp dns

  NAT (inside) 1 0 0

  No inside_access_in group-access to the interface inside

  Claire configure access-list

  fixup protocol Icmp

  Then give it a try and let us know

  Julio Carvajal

  Don't forget to note all the useful messages

• Need help with Macbook

  Hello, I recently bought a Macbook from a friend and since I got the Mac it's very very slow at doing things like browsing the internet using Safari, it takes forever to load, web pages and all sorts of things that I'd like to get help with this problem maybe a few recommendations and also on how to speed up... If you need to care about Macbook, I can give these thx.

  To sell or transfer ownership of a Mac, even to a member of your family, you must follow these instructions. So far, you will have continuous problems.

  Refer to what to do before you sell or give away your Mac

  1. If you have enabled FileVault, disable it in system preferences > Security and privacy.
  2. "Remove" your iTunes account. Ditto for Audible if you have one.
  3. System Preferences > iCloud > deselect 'Back to My Mac' and 'find my Mac '.
  4. Disconnect from iCloud. Select "Delete from Mac" when it appears.

  Next: delete all of your personal information by erasing the internal storage of the Mac completely.

  1. If your Mac comes with a grey system installation DVD, start up your Mac with this disc in the optical drive, all holding the key c to boot from it instead of its internal volume, which must be erased before selling.
     • Apple stopped Macs shipment requiring these discs in August 2011.
  2. If your Mac does not comes with disks, boot OS X Internet Recovery:
     • using three fingers press on and hold the following keys: ⌘(command), optionand R.
     • With a fourth finger, press the power button to turn on the Mac.
     • Keep the other three fingers here where they are until you see the icon "spinning globe.
     • This method force the Mac to download BONES initially installed from Apple servers, that won't require not an Apple ID install.
  3. Remove any password Open Firmware, if you created a: select utility password firmware in the Utilities menu and remove.
  4. Select disk utility from the utilities menu.
  5. Delete all partitions that can be created.
  6. Select the icon for the hard drive to the Mac, and then select the tab "delete".
  7. Click on the 'Security Options' button and erase the drive.
     • More "robustly" you erase the disc, the longer it will.
     • The fastest method is sufficient, since all but the techniques more expensive and equipment will be able to recover data deleted safely.
  8. When he finishes, quit disk utility.
  9. In the utility menu, select Install Mac OS X .
     • An identifier Apple won't be necessary. If a prompt for an Apple ID, return to step 5.
     • Do not create user accounts.
  10. When he finishes, shut down the computer.
  11. If you want to install the bundled apps that have been included with your Mac, restart using your DVD Applications if it was included and install the bundled apps.
      • Apps, delivered with the new Macs sold without disks cannot be transferred. His new owner must buy them from the Mac App Store with its own Apple ID.

  If the Mac is sold to someone outside the family, consider the following additional information:

  1. System provided with your Mac installation DVD must stay with him forever and be included in the sale.
  2. Consider including your AppleCare certificate if you bought it, documents printed, same box if you have.
     • AppleCare remains with the equipment and can be transferred.
  3. Run an invoice indicating the serial number of the Mac.
  4. Once is no longer in your possession, remove the Mac of your devices in my support profile.

• Help with horror? El Capitan Mac

  Hello, I have major issues with horror.  It interferes with almost all of the process: navigation (Firefox or Chrome), MS Office, Adobe Pro, Finder...  I ran a report EtreCheck (see below) and the major problem seems to be Firefox.  I was wondering if someone could take a look at this and make other suggestions.

  Thank you!

  EtreCheck version: 3.0 (300)

  Report generated 2016-08-12 12:44:23

  Download https://etrecheck.com EtreCheck

  Time 06:53

  Performance: average

  Click the [Support] links to help with non-Apple products.

  Click the [details] links for more information on this line.

  Problem: Beachballing

  Description:

  Beach ball with Firefox, Chrome, MS Office, Adobe Pro, Finder

  Hardware information: ⓘ

  MacBook Pro Intel Core i5, Intel Core i7, 13 "(mid-2012)"

  [Technical details] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 38

  Video information: ⓘ

  Graphics Intel HD 4000

  LED Cinema Display 1920 x 1200

  System software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

  Disk information: ⓘ

  HTS545050A7E362 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 499,25 (Go 150,27 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  MATSHITADVD-R UJ - 8À8)

  USB information: ⓘ

  RD Slim BUP Seagate 2 TB

  EFI (disk1s1) < not mounted >: 210 MB

  SEAGATE External 2 to (disk1s2) Volumes/external Seagate 2 Tb: 2.00 TB free 1.20

  Apple Inc. Apple LED Cinema Display

  ISight Apple Display Inc.

  Apple Inc. Apple's USB audio device

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Hub keyboard Apple, Inc.

  Logitech USB-PS/2 optical mouse

  Apple Inc. Apple Keyboard

  Information crush: ⓘ

  Apple Inc. Thunderbolt_bus.

  Goalkeeper: ⓘ

  Mac App Store and identified developers

  Kernel Extensions: ⓘ

  / Library/Extensions

  [loading] com.sophos.kext.sav (9.4.52 - SDK 10.9 - 2016-08-05) [Support]

  [loading] com.sophos.nke.swi (9.4.53 - SDK 10.9 - 2016-08-05) [Support]

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 152 tasks Apple

  [operation] 65 tasks Apple

  [killed] 13 tasks Apple

  13 killed process lack of RAM

  Demons of launch system: ⓘ

  [loaded] 46 tasks Apple

  [loading] 150 tasks Apple

  [operation] 89 tasks Apple

  [killed] 6 tasks Apple

  6 killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-02) [Support]

  [operation] com.brother.LOGINserver.plist (2016-03-10)

  [loading] com.gog.galaxy.commservice.plist (2016-04-24) [Support]

  [failure] com.maintain.PurgeInactiveMemory.plist (2016-06-09) [Support]

  com.maintain.Restart.plist [no charge] (2016-06-09) [Support]

  com.maintain.ShutDown.plist [no charge] (2016-06-09) [Support]

  [operation] com.maintain.SystemEvents.plist (2016-06-09)

  [operation] com.sophos.uiserver.plist (2016-05-12)

  Launch of the demons: ⓘ

  [performance]    BESAgentDaemon.plist (2016-05-16)

  [loading] com.adobe.fpsaud.plist (2016-06-28)

  [loading] com.gog.galaxy.clientservice.plist (2016-04-24) [Support]

  com.maintain.HideSpotlightMenuBarIcon.plist [no charge] (2016-06-09) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25)

  [operation] com.prey.agent.plist (2016-05-17)

  [operation] com.sophos.common.servicemanager.plist (2016-05-12)

  Launch User Agents: ⓘ

  [loading] com.adobe.ARM. [...]. plist (2016-04-22)

  [loading] com.bittorrent.uTorrent.plist (2016-04-19) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-11)

  [operation] com.spotify.webhelper.plist (2016-08-10) [Support]

  [loading] com.valvesoftware.steamclean.plist (2016-07-14)

  org.Hola.VPN.plist [no charge] (2016-08-01) [Support]

  User login items: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  ClipMenu application (/ Applications/ClipMenu.app)

  Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

  MightyText application (/ Applications/MightyText.app)

  Internet Plug-ins: ⓘ

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-02) [Support]

  FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-29)

  AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-05-02) [Support]

  AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-05-02) [Support]

  Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]

  Default browser: 601 - SDK 10.11 (2016-07-29)

  SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-28) [Support]

  Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-29) [Support]

  The internet user Plug-ins: ⓘ

  Picasa: 1.0 - SDK 10.6 (2015-10-13) [Support]

  3rd party preference panes: ⓘ

  Flash Player (2016-06-28) [Support]

  Time Machine: ⓘ

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 499,25 GB disc used: 348,98 GB

  Destinations:

  TB external Seagate 2 [Local]

  Total size: 2.00 TB

  Total number of backups: 29

  An older backup: 15/05/16, 06:27

  Last backup: 12/08/16, 11:45

  Size of backup drive: Excellent

  Size of backup 2.00 TB > (disk size 499,25 GB X 3)

  Top of page process CPU: ⓘ

  35% firefox

  11% kernel_task

  7% mdworker (13)

  4% WindowServer

  2% BESAgent

  Top of the process of memory: ⓘ

  GB firefox 3.08

  Kernel_task 848 MB

  180 MB mdworker (13)

  90 MB Microsoft Word

  Finder 82 MB

  Information about virtual memory: ⓘ

  24 MB of free RAM

  7.98 GB RAM (1.31 GB being cached) used

  3.01 GB used Swap

  Diagnostic information: ⓘ

  August 12, 2016, 12:24:55 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-122455_ [redact ed] .crash

  / Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence

  August 12, 2016, 12:00:06 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-12-120006_ [redact ed] .crash

  August 11, 2016, 01:40:07 PM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-11-134007_ [redact ed] .crash

  August 11, 2016, 10:17:21 /Library/Logs/DiagnosticReports/tcosrj_2016-08-11-101721_[redacted].hang

  / Volumes/VOLUME / * / Romeo & Juliet.app/Contents/MacOS/tcosrj

  August 11, 2016, 06:33:30 /Library/Logs/DiagnosticReports/_2016-08-11-063330_[redacted].crash

  ???

  August 10, 2016, 13:44:38 /Library/Logs/DiagnosticReports/firefox_2016-08-10-134438_[redacted].cpu_resour ce.diag [details]

  /Applications/Firefox.app/Contents/MacOS/Firefox

  August 10, 2016, 06:43:13 AM/Library/Logs/DiagnosticReports/SophosWebIntelligence_2016-08-10-064313_ [redact ed] .crash

  9 August 2016, 15:17:53 self-test - spent

  First uninstall Sophos. Anti virus apps are not necessary and may cause problems. Remove the bittorrent as well. It can be a source od malware.

• How to get help with Add ons and extensions that stop working

  I have saved passwords and it has stopped working. It's so hard to get help with Moxilla

  rosemarybales said

  I still don't know why the extension button passwords saved with the key icon has stopped working.

  This button displays the saved passwords in Firefox's built-in password manager, is no separate passwords that record you in Dashlane. Can you save passwords in both places? (Well, I guess you do.)

  I have a guess on why it has stopped working. Firefox 40 has some changes to how extensions can work with the user interface, so quite a few extensions that have been more than one year must be updated for Firefox 40. It has been updated on January 10, 2012.

  Anyway, the way of 'long' to display the passwords saved in Firefox is through the Options page, the Security Panel, the saved passwords button.

• What is the correct way to ask for help with the forum, rather than product, questions?

  I can't find the right way to ask a question about the forums themselves.

  PAGulley said

  I can't find the right part of the forum to ask questions about the forum itself and its features. I wonder what the right place and the way is to get help with the forum system itself. I can find the place to ask questions about specific Mozilla products very well.

  Look up where it says contributor tools and select Contributor Forums. Make sure that you scroll to the top or you'll get a bar with different links instead,

  The forum is https://support.mozilla.org/forums where you question would be better in the SUMO community discussions.

• help with a lazy slow macbook pro

  Hi, I was wondering if someone with a good understanding of the EtreCheck might be able to help me with my old powerbook, rusty.

  Here is the report copied and pasted from the EtreCheck diagnosis that I just ran (lots of red type):

  Thank you!

  EtreCheck version: 2.9.13 (267)

  Report generated 2016-07-30 19:29

  Download EtreCheck from https://etrecheck.com

  Time 09:23

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Verify the signatures of Apple: enabled

  Problem: Beachballing

  Hardware Information: ⓘ

  MacBook Pro (15-inch, mid 2009)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro5, 3

  1 3.06 GHz Intel Core 2 Duo CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 342

  Video information: ⓘ

  NVIDIA GeForce 9400M - VRAM: 256 MB

  Color LCD 1440 x 900

  Cinema HD Display 1920 x 1200

  NVIDIA GeForce 9600M GT - VRAM: 512 MB

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

  Disc information: ⓘ

  ST9500420ASG disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  ShiftySeven II (disk0s2) /: 499,25 GB (56,75 GB free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  MATSHITADVD-R UJ-868)

  USB information: ⓘ

  Built-in ISight from Apple Inc..

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  Card reader Apple

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  /Applications/AirParrot.app

  com.squirrels.airparrot.framebuffer [no charge] (1.4 - SDK 10.8 - 2014-04-19) [Support]

  / Applications/Caplio Mounter.app

  [no charge] jp.co.ricoh.kext.caplio - 10.3 (4.0 - 2008-11-21) [Support]

  [no charge] jp.co.ricoh.kext.caplio - 10.4 (4.0 - 2008-11-21) [Support]

  DiskWarrior.app

  com.alsoft.Preview [no charge] (4.1 - 2007-12-31) [Support]

  / Service.app incompatible software/Parallels

  com.parallels.kext.prl_hid_hook [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_hypervisor [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_netbridge [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_usb_connect [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_vnic [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  / Library/Application Support/Avast/components/fileshield/not signed

  [loading] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Application Support/Avast/components/proxy/not signed

  [loading] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Extensions

  [loading] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-07-26) [Support]

  [loading] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-07-26) [Support]

  / System/Library/Extensions

  [no charge] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16 - 2016-07-26) [Support]

  com.devguru.driver.DIFMCDFree [no charge] (1.1.0 - 2016-07-26) [Support]

  com.devguru.driver.DIFMSerial [no charge] (1.1.0 - 2016-07-26) [Support]

  com.fklt.driver [no charge] (1.8.0 - 2016-07-26) [Support]

  [no charge] com.novatelwireless.driver.3G (v2.2.8 (3)-2016-07-26) [Support]

  com.novatelwireless.driver.DisableAutoInstall [no charge] (1.2 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraDevSupport (2.0.6.0 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraFSCSupport (2.0.6.0 - 2016-07-26) [Support]

  /System/Library/Extensions/NovatelWireless3G.kext/contents/plugins

  [no charge] com.novatelwireless.driver.3GData (v2.2.8 (3)-2011-11-05) [Support]

  Startup items: ⓘ

  ParallelsDesktopTransporter: Path: / Library/StartupItems/ParallelsDesktopTransporter

  Startup items are obsolete in OS X Yosemite

  Launch system officers: ⓘ

  [operation] com.apple.Finder.plist (2016-02-19) -invalid signature!

  [loading] com.apple.FollowUpUI.plist (2016-02-11) -invalid signature!

  [loading] com.apple.ScreenReaderUIServer.plist (2016-02-16) -invalid signature!

  [loading] com.apple.powerchime.plist (2016-02-22) -invalid signature!

  [loading] com.apple.quicklook.32bit.plist (2016-02-04) -invalid signature!

  [operation] com.apple.quicklook.plist (2016-02-04) -invalid signature!

  [loading] com.apple.quicklook.ui.helper.plist (2016-02-04) -invalid signature!

  [loaded] 9 tasks Apple

  [loading] 149 tasks Apple

  [operation] 64 tasks Apple

  [killed] 16 tasks Apple

  16 killed processes lack of RAM

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 153 tasks Apple

  [operation] 78 tasks Apple

  [killed] 14 tasks Apple

  14 killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-14) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-13) [Support]

  [failure] com.adobe.AdobeCreativeCloud.plist (2016-04-27) [Support]

  [loading] com.adobe.CS5ServiceManager.plist (2010-06-17) [Support]

  [operation] com.avast.secureline.update - agent.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.userinit.plist (2016-06-29) [Support]

  [operation] com.avast.update - agent.plist (2016-07-22) [Support]

  [loading] com.avast.userinit.plist (2016-07-22) [Support]

  [operation] com.brother.LOGINserver.plist (2013-10-06) [Support]

  [no charge] com.oracle.java.Java - Updater.plist [Support]

  com.TeamViewer.TeamViewer.plist [no charge] (2016-02-14) [Support]

  com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-02-14) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]

  [loading] com.adobe.SwitchBoard.plist (2011-12-14) [Support]

  [loading] com.adobe.agsservice.plist (2015-11-02) [Support]

  [failure] com.adobe.fpsaud.plist (2016-05-09) [Support]

  com.adobe.versioncueCS3.plist [loading] (2008-06-22) [Support]

  [loading] com.avast.init.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.init.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.uninstall.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.update.plist (2016-06-29) [Support]

  [loading] com.avast.uninstall.plist (2016-07-22) [Support]

  [loading] com.avast.update.plist (2016-07-22) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

  [loading] com.oracle.JavaInstallHelper.plist (2016-04-21) [Support]

  [no charge] com.oracle.java.Helper - Tool.plist [Support]

  [loading] com.roamingclient.cell.mac.roamingclient.plist (2011-11-05) [Support]

  [loading] com.rogueamoeba.instanton - agent.plist (2016-06-23) [Support]

  [operation] com.sierrawireless.SWoCMon.plist (2010-05-20) [Support]

  com.sierrawireless.SierraReset.plist [no charge] (2010-05-20) [Support]

  [loading] com.teamviewer.Helper.plist (2015-09-29) [Support]

  com.TeamViewer.teamviewer_service.plist [no charge] (2016-02-14) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-06-28) [Support]

  [failure] com.adobe.ARM. [...]. plist (2010-06-22) [Support]

  [failure] com.adobe.ARM. [...]. plist (2009-10-26) [Support]

  [failure] com.adobe.ARM. [...]. plist (2011-12-15) [Support]

  [operation] com.amazon.music.plist (2014-10-18) [Support]

  [failure] com.apple.MobileMeSyncClientAgent.plist (2011-06-14) -/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!

  [failure] com.apple.SafariBookmarksSyncer.plist (2009-09-14) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!

  [loading] com.avast.home.userinit.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.home.userinit.plist (2016-06-29) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

  [operation] com.spotify.webhelper.plist (2015-05-30) [Support]

  info.lokiware.attachmenttamer.cleanup.plist [no charge] (2013-01-07) [Support]

  [failure] info.lokiware.attachmenttamer.setupagent.plist (06-01-2013) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Dropbox application (/ Applications/Dropbox.app)

  Application of Google Reader (Google Drive.app/Applications /)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

  Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

  Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

  Other applications: ⓘ

  [ongoing] com.adobe.CCLibrary.166112

  com.apple.BKAgentService [killed]

  com.apple.MailServiceAgent [loading]

  com.Apple.mail.80352 [loading]

  com.avast.account [loading]

  [ongoing] com.avast.daemon

  [ongoing] com.avast.FileShield

  [ongoing] com.avast.helper

  [ongoing] com.avast.proxy

  com.avast.secureline.Burger [loading]

  [ongoing] com.avast.secureline.service

  [ongoing] com.avast.service

  [ongoing] com.brother.utility.NETserver.157792

  [ongoing] com.brother.utility.USBserver.137312

  [ongoing] com.evernote.EvernoteHelper.66912

  [ongoing] com.Garmin.Renu.service.3552

  [ongoing] com.getdropbox.dropbox.134752

  [loading] 421 tasks Apple

  [operation] 184 tasks Apple

  [killed] 33 tasks Apple

  Plug-ins Internet: ⓘ

  DirectorShockwave: 11.6.6r636 (2012-08-09) [Support]

  Unity Web Player: UnityPlayer version 4.1.3f3 (2013-05-30) [Support]

  Default browser: 601 - SDK 10.11 (2016-07-26)

  Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-27) [Support]

  FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]

  AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-26)

  Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-13) obsolete! Update

  iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-30)

  NP_2020Player_IKEA: 5.0.93.0 - SDK 10.6 (2011-10-03) [Support]

  AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2012-09-11) [Support]

  SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-25) [Support]

  JavaAppletPlugin: 15.0.1 - 10.7 (2016-05-04) check the version of the SDK

  User Plug-ins internet: ⓘ

  WebEx: 1.0 (2010-04-06) [Support]

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-30)

  DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

  Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)

  3rd party preference panes: ⓘ

  Adobe Version Cue CS3 (2008-06-22) [Support]

  Flash Player (2016-05-09) [Support]

  Flip4Mac WMV (2011-01-13) [Support]

  Growl (2013-12-20) [Support]

  MacFUSE (2008-12-19) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Automatic backup: YES

  Volumes to back up:

  ShiftySeven II: Disc size: 499,25 GB disc used: 442,50 GB

  Destinations:

  Toshiba Time Machine [Local]

  Total size: 999,86 GB

  Total number of backups: 40

  An older backup: 23/04/15, 16:45

  Last backup: 25/07/16, 20:34

  Backup disk size: too small

  Backup size GB 999,86 < (disc 442,50 GB X 3)

  Top of page process CPU: ⓘ

  11% NotificationCenter

  iTunes 11%

  5% WindowServer

  5% coreaudiod

  3% kernel_task

  Top of page process of memory: ⓘ

  919 MB kernel_task

  688 MB com.apple.WebKit.WebContent (4)

  Mdworker (13) 238 MB

  Safari of 205 MB

  Mds_stores 156 MB

  Virtual memory information: ⓘ

  131 MB free RAM

  8.12 used GB RAM (4.05 GB being cached)

  176 MB used Swap

  Diagnostic information: ⓘ

  July 30, 2016, 18:49:37 ~/Library/Logs/DiagnosticReports/Install_2016-07-30-184937_[redacted].crash

  com.adobe.Install - Applications/Utilities/Adobe Creative Cloud / * / Creative Installer.app/Contents/MacOS/Install Cloud

  July 27, 2016, 16:21:32 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-162132_[redacted].panic [details]

  July 27, 2016, 16:18:59 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-161859_[redacted].panic [details]

  Uninstall Avast. It's a worthless scam that don't do anything useful. The only thing it does is a lot more then what it claims, that he you will protect from.

• Help with this

  Help with this

  Help with what?

• need help with ipad app

  I tried to buy musical.ly for my ipad girls and thought I had done but the app which loaded not - it's a game says RVQ

  You can report a problem > get help with an article purchased on the iTunes Store or App Store, Mac App Store and iBooks Store - Apple Support

• I need help with the Sunbird calendar, how do I transfer it to another computer to my iphone?

  I installed Sunbird in a computer and my calendar has all my info, events and task that I would like to see on another computer I just download Sunbird in. Also, is it possible that I can access Sunbird on my iphone?
  Thank you in advance,

  Try the forum here - http://forums.mozillazine.org/viewforum.php?f=46 - for help with Sunbird, this forum is for the support of Firefox.

• I'm suddenly needing help with my browser Firefox (6.0.2)

  Hello
  I'm suddenly needing help with my browser Firefox (6.0.2)

  (OS: I use Windows XP).

  When I open the browser, I don't see is a totally white screen of white, with all the toolbars at the top.

  I know that my physical connections are very good: I have tested the modem, turned the pc market etc and I can also receive/send emails.

  This problem started today, September 8, 2011 and has never happened before.

  Is it a coincidence that Firefox itself to day before I disconnected yesterday evening? Could this be something to do with this particular new update?

  I also noticed that just before I "opened" Firefox, I now get a small box indicating:

  [JAVASCRIPT APPLICATION]
  Handl exc in Ev: TypeError: this oRoot.enable is not a function

  This never appeared before - I hope that it offers a clue has what is wrong.

  The browser not be stuck in Mode safe, said by the way.

  Of course, I can't find solutions to the problem on the internet, I don't physically see all Web sites!
  (A friend sends this request in my name from their pc)

  Any light you can throw on this problem of confusion would be much appreciated. I'd rather not have to uninstall and reinstall Firefox if possible.

  If the only option is to uninstall Firefox and reinstall from your site, I'm also in trouble (I can not see the internet or download).
  In this case, would you be able to send the .exe file as an attachment to my e-mail address? In the affirmative, please let me know and I'll give you more details.

  Thanks in advance.

  One possible cause is security software (firewall) that blocks or limits Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox in the list of permissions in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.com/kb/server+not+found
  • https://support.Mozilla.com/kb/firewalls

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

• Need help with installation on Photosmart C7280 all-in-one

  I had my printer is installed and has been using the printer for 3 wireless laptops in my house.  Now, I can't even find my backup drive, so I have need help with downloading the software to use my printer and also get to use wireless.   I don't know what happened, but the fax for this printer is listed, but not the printer itself.   Help, please!

  Click here to download the software for your printer:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=3204785 & LC = on & CC = US & DLC = in & lang = to & CC = US

  has chosen the appropriate operating system that corresponds to your computer and download the full software features.

• HP Deskjet 3051 a J611: help with Windows 10 drivers? Incompatibility problem?

  Hello, I had to get help with a problem with my printer HP Deskjet 3051 a J611.

  I was always able to properly scan using my printer until I installed the update for Windows 10.

  I use a Sony VAIO computer Fit portable (may 2013 model) originally shipped with Windows installed Pro 8.1.

  After I installed Windows 10 and I tried to use my scanner two weeks later (it prints very well), I can't seem to use the same program I was using before 10 Windows to use my scanner. I tried to use printing HP and doctor Scan to fix my problem, and he told me that my printer had an unknown driver error that it could not solve. I also tried to reset my laptop (and power cycling the printer) and to uninstall and reinstall the driver for my printer.

  One thing to note: I use my printer using the wireless and wired (via USB), Wi - Fi for the scanner and the printer.

  I usually use the printer function when I want things quickly, using an app on my Android phone, or otherwise, using my laptop (wireless, of course). But when it comes to use the scanner, I find it works much more quickly to use it via USB on my laptop via the Wi - Fi.

  Thank you for your help (for that).

  Sincerely,

  ~ Miguel G

  Hello
  
  Thank you for using the HP Forums.

  Can you try this program to uninstall Microsoft and then reinstall the software features FULL again?
  
  https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...
  
  Please download and install the software FULL of printing to HP for your operating system (Win 10) features:

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-3050a-e-all-in-one-printer-series-j611/4311836/model/5096936#Z7_3054ICK0K8UDA0AQC11TA930O2

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
  
  Hope that helps.