Help with tools

Similar Questions

• What is the correct way to ask for help with the forum, rather than product, questions?

  I can't find the right way to ask a question about the forums themselves.

  PAGulley said

  I can't find the right part of the forum to ask questions about the forum itself and its features. I wonder what the right place and the way is to get help with the forum system itself. I can find the place to ask questions about specific Mozilla products very well.

  Look up where it says contributor tools and select Contributor Forums. Make sure that you scroll to the top or you'll get a bar with different links instead,

  The forum is https://support.mozilla.org/forums where you question would be better in the SUMO community discussions.

• help with a lazy slow macbook pro

  Hi, I was wondering if someone with a good understanding of the EtreCheck might be able to help me with my old powerbook, rusty.

  Here is the report copied and pasted from the EtreCheck diagnosis that I just ran (lots of red type):

  Thank you!

  EtreCheck version: 2.9.13 (267)

  Report generated 2016-07-30 19:29

  Download EtreCheck from https://etrecheck.com

  Time 09:23

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Verify the signatures of Apple: enabled

  Problem: Beachballing

  Hardware Information: ⓘ

  MacBook Pro (15-inch, mid 2009)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro5, 3

  1 3.06 GHz Intel Core 2 Duo CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 342

  Video information: ⓘ

  NVIDIA GeForce 9400M - VRAM: 256 MB

  Color LCD 1440 x 900

  Cinema HD Display 1920 x 1200

  NVIDIA GeForce 9600M GT - VRAM: 512 MB

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

  Disc information: ⓘ

  ST9500420ASG disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  ShiftySeven II (disk0s2) /: 499,25 GB (56,75 GB free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  MATSHITADVD-R UJ-868)

  USB information: ⓘ

  Built-in ISight from Apple Inc..

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  Card reader Apple

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  /Applications/AirParrot.app

  com.squirrels.airparrot.framebuffer [no charge] (1.4 - SDK 10.8 - 2014-04-19) [Support]

  / Applications/Caplio Mounter.app

  [no charge] jp.co.ricoh.kext.caplio - 10.3 (4.0 - 2008-11-21) [Support]

  [no charge] jp.co.ricoh.kext.caplio - 10.4 (4.0 - 2008-11-21) [Support]

  DiskWarrior.app

  com.alsoft.Preview [no charge] (4.1 - 2007-12-31) [Support]

  / Service.app incompatible software/Parallels

  com.parallels.kext.prl_hid_hook [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_hypervisor [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_netbridge [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_usb_connect [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_vnic [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  / Library/Application Support/Avast/components/fileshield/not signed

  [loading] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Application Support/Avast/components/proxy/not signed

  [loading] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Extensions

  [loading] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-07-26) [Support]

  [loading] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-07-26) [Support]

  / System/Library/Extensions

  [no charge] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16 - 2016-07-26) [Support]

  com.devguru.driver.DIFMCDFree [no charge] (1.1.0 - 2016-07-26) [Support]

  com.devguru.driver.DIFMSerial [no charge] (1.1.0 - 2016-07-26) [Support]

  com.fklt.driver [no charge] (1.8.0 - 2016-07-26) [Support]

  [no charge] com.novatelwireless.driver.3G (v2.2.8 (3)-2016-07-26) [Support]

  com.novatelwireless.driver.DisableAutoInstall [no charge] (1.2 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraDevSupport (2.0.6.0 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraFSCSupport (2.0.6.0 - 2016-07-26) [Support]

  /System/Library/Extensions/NovatelWireless3G.kext/contents/plugins

  [no charge] com.novatelwireless.driver.3GData (v2.2.8 (3)-2011-11-05) [Support]

  Startup items: ⓘ

  ParallelsDesktopTransporter: Path: / Library/StartupItems/ParallelsDesktopTransporter

  Startup items are obsolete in OS X Yosemite

  Launch system officers: ⓘ

  [operation] com.apple.Finder.plist (2016-02-19) -invalid signature!

  [loading] com.apple.FollowUpUI.plist (2016-02-11) -invalid signature!

  [loading] com.apple.ScreenReaderUIServer.plist (2016-02-16) -invalid signature!

  [loading] com.apple.powerchime.plist (2016-02-22) -invalid signature!

  [loading] com.apple.quicklook.32bit.plist (2016-02-04) -invalid signature!

  [operation] com.apple.quicklook.plist (2016-02-04) -invalid signature!

  [loading] com.apple.quicklook.ui.helper.plist (2016-02-04) -invalid signature!

  [loaded] 9 tasks Apple

  [loading] 149 tasks Apple

  [operation] 64 tasks Apple

  [killed] 16 tasks Apple

  16 killed processes lack of RAM

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 153 tasks Apple

  [operation] 78 tasks Apple

  [killed] 14 tasks Apple

  14 killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-14) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-13) [Support]

  [failure] com.adobe.AdobeCreativeCloud.plist (2016-04-27) [Support]

  [loading] com.adobe.CS5ServiceManager.plist (2010-06-17) [Support]

  [operation] com.avast.secureline.update - agent.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.userinit.plist (2016-06-29) [Support]

  [operation] com.avast.update - agent.plist (2016-07-22) [Support]

  [loading] com.avast.userinit.plist (2016-07-22) [Support]

  [operation] com.brother.LOGINserver.plist (2013-10-06) [Support]

  [no charge] com.oracle.java.Java - Updater.plist [Support]

  com.TeamViewer.TeamViewer.plist [no charge] (2016-02-14) [Support]

  com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-02-14) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]

  [loading] com.adobe.SwitchBoard.plist (2011-12-14) [Support]

  [loading] com.adobe.agsservice.plist (2015-11-02) [Support]

  [failure] com.adobe.fpsaud.plist (2016-05-09) [Support]

  com.adobe.versioncueCS3.plist [loading] (2008-06-22) [Support]

  [loading] com.avast.init.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.init.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.uninstall.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.update.plist (2016-06-29) [Support]

  [loading] com.avast.uninstall.plist (2016-07-22) [Support]

  [loading] com.avast.update.plist (2016-07-22) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

  [loading] com.oracle.JavaInstallHelper.plist (2016-04-21) [Support]

  [no charge] com.oracle.java.Helper - Tool.plist [Support]

  [loading] com.roamingclient.cell.mac.roamingclient.plist (2011-11-05) [Support]

  [loading] com.rogueamoeba.instanton - agent.plist (2016-06-23) [Support]

  [operation] com.sierrawireless.SWoCMon.plist (2010-05-20) [Support]

  com.sierrawireless.SierraReset.plist [no charge] (2010-05-20) [Support]

  [loading] com.teamviewer.Helper.plist (2015-09-29) [Support]

  com.TeamViewer.teamviewer_service.plist [no charge] (2016-02-14) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-06-28) [Support]

  [failure] com.adobe.ARM. [...]. plist (2010-06-22) [Support]

  [failure] com.adobe.ARM. [...]. plist (2009-10-26) [Support]

  [failure] com.adobe.ARM. [...]. plist (2011-12-15) [Support]

  [operation] com.amazon.music.plist (2014-10-18) [Support]

  [failure] com.apple.MobileMeSyncClientAgent.plist (2011-06-14) -/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!

  [failure] com.apple.SafariBookmarksSyncer.plist (2009-09-14) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!

  [loading] com.avast.home.userinit.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.home.userinit.plist (2016-06-29) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

  [operation] com.spotify.webhelper.plist (2015-05-30) [Support]

  info.lokiware.attachmenttamer.cleanup.plist [no charge] (2013-01-07) [Support]

  [failure] info.lokiware.attachmenttamer.setupagent.plist (06-01-2013) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Dropbox application (/ Applications/Dropbox.app)

  Application of Google Reader (Google Drive.app/Applications /)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

  Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

  Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

  Other applications: ⓘ

  [ongoing] com.adobe.CCLibrary.166112

  com.apple.BKAgentService [killed]

  com.apple.MailServiceAgent [loading]

  com.Apple.mail.80352 [loading]

  com.avast.account [loading]

  [ongoing] com.avast.daemon

  [ongoing] com.avast.FileShield

  [ongoing] com.avast.helper

  [ongoing] com.avast.proxy

  com.avast.secureline.Burger [loading]

  [ongoing] com.avast.secureline.service

  [ongoing] com.avast.service

  [ongoing] com.brother.utility.NETserver.157792

  [ongoing] com.brother.utility.USBserver.137312

  [ongoing] com.evernote.EvernoteHelper.66912

  [ongoing] com.Garmin.Renu.service.3552

  [ongoing] com.getdropbox.dropbox.134752

  [loading] 421 tasks Apple

  [operation] 184 tasks Apple

  [killed] 33 tasks Apple

  Plug-ins Internet: ⓘ

  DirectorShockwave: 11.6.6r636 (2012-08-09) [Support]

  Unity Web Player: UnityPlayer version 4.1.3f3 (2013-05-30) [Support]

  Default browser: 601 - SDK 10.11 (2016-07-26)

  Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-27) [Support]

  FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]

  AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-26)

  Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-13) obsolete! Update

  iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-30)

  NP_2020Player_IKEA: 5.0.93.0 - SDK 10.6 (2011-10-03) [Support]

  AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2012-09-11) [Support]

  SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-25) [Support]

  JavaAppletPlugin: 15.0.1 - 10.7 (2016-05-04) check the version of the SDK

  User Plug-ins internet: ⓘ

  WebEx: 1.0 (2010-04-06) [Support]

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-30)

  DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

  Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)

  3rd party preference panes: ⓘ

  Adobe Version Cue CS3 (2008-06-22) [Support]

  Flash Player (2016-05-09) [Support]

  Flip4Mac WMV (2011-01-13) [Support]

  Growl (2013-12-20) [Support]

  MacFUSE (2008-12-19) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Automatic backup: YES

  Volumes to back up:

  ShiftySeven II: Disc size: 499,25 GB disc used: 442,50 GB

  Destinations:

  Toshiba Time Machine [Local]

  Total size: 999,86 GB

  Total number of backups: 40

  An older backup: 23/04/15, 16:45

  Last backup: 25/07/16, 20:34

  Backup disk size: too small

  Backup size GB 999,86 < (disc 442,50 GB X 3)

  Top of page process CPU: ⓘ

  11% NotificationCenter

  iTunes 11%

  5% WindowServer

  5% coreaudiod

  3% kernel_task

  Top of page process of memory: ⓘ

  919 MB kernel_task

  688 MB com.apple.WebKit.WebContent (4)

  Mdworker (13) 238 MB

  Safari of 205 MB

  Mds_stores 156 MB

  Virtual memory information: ⓘ

  131 MB free RAM

  8.12 used GB RAM (4.05 GB being cached)

  176 MB used Swap

  Diagnostic information: ⓘ

  July 30, 2016, 18:49:37 ~/Library/Logs/DiagnosticReports/Install_2016-07-30-184937_[redacted].crash

  com.adobe.Install - Applications/Utilities/Adobe Creative Cloud / * / Creative Installer.app/Contents/MacOS/Install Cloud

  July 27, 2016, 16:21:32 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-162132_[redacted].panic [details]

  July 27, 2016, 16:18:59 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-161859_[redacted].panic [details]

  Uninstall Avast. It's a worthless scam that don't do anything useful. The only thing it does is a lot more then what it claims, that he you will protect from.

• I'm suddenly needing help with my browser Firefox (6.0.2)

  Hello
  I'm suddenly needing help with my browser Firefox (6.0.2)

  (OS: I use Windows XP).

  When I open the browser, I don't see is a totally white screen of white, with all the toolbars at the top.

  I know that my physical connections are very good: I have tested the modem, turned the pc market etc and I can also receive/send emails.

  This problem started today, September 8, 2011 and has never happened before.

  Is it a coincidence that Firefox itself to day before I disconnected yesterday evening? Could this be something to do with this particular new update?

  I also noticed that just before I "opened" Firefox, I now get a small box indicating:

  [JAVASCRIPT APPLICATION]
  Handl exc in Ev: TypeError: this oRoot.enable is not a function

  This never appeared before - I hope that it offers a clue has what is wrong.

  The browser not be stuck in Mode safe, said by the way.

  Of course, I can't find solutions to the problem on the internet, I don't physically see all Web sites!
  (A friend sends this request in my name from their pc)

  Any light you can throw on this problem of confusion would be much appreciated. I'd rather not have to uninstall and reinstall Firefox if possible.

  If the only option is to uninstall Firefox and reinstall from your site, I'm also in trouble (I can not see the internet or download).
  In this case, would you be able to send the .exe file as an attachment to my e-mail address? In the affirmative, please let me know and I'll give you more details.

  Thanks in advance.

  One possible cause is security software (firewall) that blocks or limits Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox in the list of permissions in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.com/kb/server+not+found
  • https://support.Mozilla.com/kb/firewalls

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Makes no changes on the start safe mode window.
  • https://support.Mozilla.com/kb/safe+mode

• Photosmart: Called tech support for help with my printer and got a sales pitch

  I called HP customer service today to get help with my wireless printer because it won't print wireless. What I got was a sales pitch to buy a value of $450 of virus protection! So very disappointed!

  Hello
  
  Thank you for using the HP forum.

  How can we help with your wireless?

  Have you tried the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• HP 15 - ac043tu: need help with the key feature and WiFi Drivers

  Hi team,

  I try to activate the key feature and WiFi in my new HP 15 - ac043tu laptop.

  I use Windows 7 Ultimate 32 operating system.

  I installed all the drivers available on the site Web of HP (http://support.hp.com/us-en/drivers/selfservice/HP-15-ac000-Notebook-PC-series/7771404/model/8326116... for my product.

  To activate the function key, I installed driver: HP System Event Utility - sp71716, but it doesn't seem to work.

  In Device Manager, network controller shows exclamation as shown below. I tried to install Broadcom and Realtek WLAN drivers, tried to turn on/off, uninstalled/reinstalled drivers referring to other positions, but that did not work.

  

  I also tried to install HP SoftPaq Download Manager, but it did not help. Tool does not show my product described.

  I went through a similar question posted by other members, but failed to get the solution. This question gave me hard times.

  Appreciate your help in this regard.

  Thank you

  Kishan

  Hello:

  You need these drivers wireless and bluetooth driver 64-bit file should have the 32-bit drivers too.

  Network controller (wireless card):

  FTP://FTP.HP.com/pub/SoftPaq/sp71501-72000/sp71528 .exe

  Bluetooth:

  This package contains the Broadcom bluetooth driver and software for the laptop models running a supported operating system. Broadcom Bluetooth 4.0 driver is required to activate the bluetooth 4.0 Broadcom devices and is compatible with Broadcom bluetooth 3.0 and earlier versions.

  File name: sp71440.exe

  Unfortunately, I can't help you with the next question.  The system of the event utility would be the only software I can think that would have worked.

  You can try the software HP Quick Launch, but I doubt it will work.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_112835_1

• Need help with photos

  How can I find the appropriate folder for download on a Page I manage?  Photos current pictures but when I download it is records, I can't open, review or post.  Thanks for any help.  I searched some tutorials help with photos, records and others, and I'm struggling with something that used to be so easy?  Thanks again!

  Hi Brandi Jo,.

  To access the photos you want to put on your page, you want to export from the Photos app. Select the photos, go to file > export > export x pictures. Enter the details of your export, and then click export. Choose a location and click the export again. Once exported, you can use all of the tools you want to use for downloading your page.

  Some sites such as Vimeo or Flickr, allow you to export directly from Photos. Select the photos you want, go to the file menu > share > select the service you are exporting to and complete the export.

  Good luck.

• Very slow Macbook Pro (2012), please help with report EtreCheck

  Hi all

  My Macbook runs very slowly, I tried a number of things suggested online but none worked. I recently went to a repair shop and they suggested it could be to do with the dataflex (not sure if this was exactly, but I remember it sounding similar.) They described as a hard drive to another internal component connection, sorry for the inaccuracy.) I have me am replaced, but this did not help either.

  I downloaded the software EtreCheck and I was wondering if someone could help me to make light of the report on possible solutions? I have the feeling that it could be the hard drive needs to be replaced, but have no evidence of that. Verification has been run for the problem of "Beachballing" and got the sub report, please let me know if more info would be helpful. I hope it's telling in a way!

  Thank you for the pointers.

  EtreCheck version: 2.7.8 (238)

  Report generated 2016-01-26 22:56:56

  Download EtreCheck from http://etrecheck.com

  Duration 10:23

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Hardware Information: ⓘ

  MacBook Pro (13-inch, mid-2012)

  [Data sheet] - [User Guide] - [Warranty & Service]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  4 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 420 - SN = 9G22603YVD3MB

  Video information: ⓘ

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software: ⓘ

  OS X Mavericks 10.9.5 (13F34) - since startup time: less than an hour

  Disc information: ⓘ

  Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)

  EFI (disk0s1) : 210 MB

  Macintosh HD (disk0s2) /: 499,25 go-go (248,48 free)

  HD (disk0s3) [recovery] recovery: 650 MB

  OPTIARC DVD RW AD - 5970H)

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch system officers: ⓘ

  [failure] com.apple.maspushagent.plist [details]

  Launch system demons: ⓘ

  com.Apple.Security.syspolicy.plist [failure]

  Launch officers: ⓘ

  [loading] com.google.keystone.agent.plist [Support]

  [loading] com.oracle.java.Java - Updater.plist [Support]

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist [Support]

  [loading] com.google.keystone.daemon.plist [Support]

  [loading] com.oracle.java.Helper - Tool.plist [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.85920

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: Version: 19.0.0.226 - SDK 10.6 [Support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 19.0.0.226 - SDK 10.6 obsolete! Update

  Default browser: Version: 537 - SDK 10.9

  o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]

  googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Support]

  JavaAppletPlugin: Version: 25 check the version of Java 8 update

  3rd party preference panes: ⓘ

  Flash Player [Support]

  Java [Support]

  TeXDistPrefPane [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  6% update_dyld_shared_cache

  4% WindowServer

  3% kernel_task

  mdworker (3) 2%

  1% launchd (4)

  Top of page process of memory: ⓘ

  508 MB com.apple.WebKit.WebContent (4)

  502 MB kernel_task

  Safari of 283 MB

  Finder 197 MB

  152 MB softwareupdated

  Virtual memory information: ⓘ

  988 MB of free RAM

  3.03 GB used RAM (750 MB cache)

  Used Swap 0 B

  Diagnostic information: ⓘ

  26 January 2016, 21:59:30 self-test - spent

  Hello mrdivorce,

  It looks like of course as evidence of a hard drive failing for me. Hard drives 2.5 "in the MacBook Pro tend to fail after 2-3 years. Judging by the date on your MacBook, I think that your time is up. Maybe try to find a different repair store. Looking for Service Center authorized Apple (https://locate.apple.com/).

  I suggest upgrading to an SSD and increasing your RAM too. Then you have the hardware to run the last OS X 10.11.

• EliteBook 8730w: need help with reset password BIOS HP Elitebook 8730w

  Dear community, I have a HP Elitebook 8730w and I forgot the BIOS password. I tried everything I could remember, I slept several days above to remind him, but I'm lost. I contacted HP support and they said that they would not help with a file of type smc.bin (which has been mentioned in many forums). No idea how to fix? I need to change the HARD disk but do not dare to do so that I can not configure the new HDD or SSD in BIOS.

  Help would be appraciated. I do not directly post P/N and S/N, due to privacy regulations in this forum. But if anyone can help me, please send a message and I'll post all the necessary details.

  I am a student and have small budget so I was willingly using this Elitebook old but fine. But now I'm really in trouble.

  @cecilia78

  Download these files.

  https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-k fX4AVH8oTCbsOM4X9a? DL = 0

  Insert a clean USB flash drive.

  Then run USB Image tool.

  Choose the flash drive, and then click RESTORE.

  Remove the flash drive after the restore.

  Insert a locked in a portable flash drive and boot. "If the HARD drive is installed remove before start".

  At C:\OUTPUT, type CD...   "And then press ENTER.

  HPBR of type "and then press ENTER.

  First thing is to save your settings.

  Select 3 # re-program.

  Press "S" to save the system information.

  Type HPBR and press ENTER.

  Select 'of FIRST BROADCAST.

  Then select the model.

  After the restart to repeat, same as above but this time SELECT 'SECOND RUN.

  Some instructions here. "If you can't boot from USB there are instructions for making a bootable HARD drive."

  http://mazzifsoftware.blogspot.com/2014/01/HP-BIOS-d ebloquer-for - dos.html

  More details here.

  http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-password-reset-utility

  REO

  I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damages that may occur to your system using these services. Please be aware that you do so at your own risk.

• 8.6.1 HELP and TOOLS-&gt; OPTIONS does not

  Hi, after installing 8.6.1 I am not able to access using any function except on the functions of the package tools.  The help context works, but there is no detailed help (with the exception of the Toolbox functions).  If I access it using LabVIEW, the window displays the tree on the right, but when I click on any of the elements without help appears in the right window.

  Also when I click on tools-> options \_launchhelp.vi which he never finds he's looking for, so I can't change the options of LabVIEW is.

  I installed using the DVD Developer Suite, I don't think that there is an explicit option to select Help.  I have installed at D:\program files, would it be a problem if you do not install in C:?

  I uninstalled previous versions before installing 8.6.1.

  Any ideas?

  Hello

  It seems that you are installing to corrupt and to a certain extent.

  You can repair you are setup by going to: Control Panel-> software-> of National Instruments. Then you get a dialog box in which you can select LabVIEW 8.6.1 and REPAIR.

  If it still does not work, you can always contact your local sales office for support.

• Need help with the error Code 80244019 Windows Update

  From: Doug

  I get code 80244019 whenever I try to use Windows Update. I tried to change the DWORD in regedit nothing helps... Norton has recently found and 'resolved' trojan.zlob in 128 files in the registry, 21 cases (10 of which were in system32) and 1 browser cache. Whenever I try to use IE to go to http://windowsupdate.microsoft.com I am redirected to msn.com.

  Any advice or solutions would be welcome.

  From: PA bear [MS MVP]

  Chances are that ZLOB was not completely removed and she was accompanied by infections Vundo and SDBot variant, all protected by a rootkit infection. You are going to need specialized assistance to clean this machine,

  Unexplained computer behavior may be caused by deceptive software

  http://support.Microsoft.com/kb/827315

  Run a check of /thorough/ for hijackware, including post your hijackthis on a proper forum log.

  Verification / help with Hijackware

  http://aumha.org/a/parasite.htm

  http://aumha.org/a/quickfix.htm

  http://aumha.NET/viewtopic.php?t=5878

  http://wiki.CastleCops.com/Malware_Removal_and_Prevention:_Introduction

  http://MVPs.org/winhelp2002/unwanted.htm

  http://inetexplorer.MVPs.org/data/prevention.htm

  http://inetexplorer.MVPs.org/tshoot.html

  http://www.MVPs.org/sramesh2k/Malware_Defence.htm

  http://defendingyourmachine2.blogspot.com/

  http://www.elephantboycomputers.com/page2.html#Removing_Malware

  When all else fails, HijackThis v2.0.2

  (http://aumha.org/downloads/hijackthis.exe) is the tool to use.

  It will help you to identify and remove any hijackware/spyware with

  assistance of an expert.  * Post your log to

  http://aumha.NET/viewforum.php?f=30,

  http://forums.Spybot.info/forumdisplay.php?f=22,

  http://CastleCops.com/forum67.html, or other appropriate review bodies

  by an expert in the field, not here.* *.

  If the procedures look too complex - and there is no shame in admitting

  isn't your cup of tea - take the local machine, good reputation and

  independent computer repair shop (i.e., not BigBoxStoreUSA).

  --

  ~ Robear Dyer (PA Bear)

  Another response of the community of Windows Vista discussion groups

• Help with Windows XP. Your security settings do not Web sites to use ActiveX controls installed on your computer.

  Original title: help with Windows XP.

  I have a laptop with Windows XP. When I try to go on homepage e-mail he says I have no internet connection, even if I do. Also, I can't run windows update. A pop up as my security settings will not allow active x but don't give me any option to change as I've seen it before. I tried everything I can think of.

  Hi SteveKey,

  ·         You use Internet Explorer to access these sites?

  ·         If so, which version?

  Method 1: Run automated troubleshooting and check if it helps.

  Improve performance and security in Internet Explorer

  Method 2: Check to see if the following is useful.

  a. open Internet Explorer.

  b. Select tools, then Internet Options in the menu at the top of the Internet Explorer window. The Internet Options window opens.

  c. Select security from the list of tabs at the top of the Internet Options window. The Security tab appears.

  d. click on the custom level button. The security settings window opens.

  e. scroll down to download signed ActiveX controls entry and select the quick option.

  f. scroll down to Run ActiveX controls and plugins entry and select the active radio button.

  g. Select the OK button to accept the changes. You may have to restart Internet Explorer for the settings to take effect.

  Method 3: You can try to optimize Internet Explorer and see if it makes a difference. Follow steps 2, 3 and 4 of this article.

  Internet Explorer is slow? 5 things to try

• Need help with my Mail window. I can't export my message to the PST format. I keep getting the message error "an error occurred during initialization of MAPI".

  Hello

  Need help with my Mail window. I can't export my message to the PST format. I keep getting the message error "an error occurred during initialization of MAPI". Y at - it solution or another method?

  Hi ErikLee,

  Do you have MS Outlook installed on your computer?

  Windows mail import and export opportunities are limited to an Outlook .pst file or an Exchange Server mailbox. They are available only if MS Outlook is installed.
  If MS Outlook is not installed and you start an import or export action, the necessary support files are not present for Windows mail complete the operation. Then I suggest you to install Outlook temporarily and see if the problem is resolved.

  Follow the instructions below and check if the problem is resolved.

  1. reboot your computer, and then start Windows Mail.
  2. on the Tools menu, click Options.
  3. in the connection tab, click on edit to open the Internet Properties dialog box.
  4. in the tab programs, click on an application other than Windows mail e-mail in the e-mail list. Click on apply and then click OK.
  5. click OK again to close the Options dialog box.
  6. exit Windows mail and restart Windows mail.

  If this does not work, I suggest you upgrade to Windows Live Mail to import or export messages that may help you resolve the issue.

  To download Windows Live Mail, visit the following Microsoft Web site:
  http://get.live.com/wlmail/overview

  For more information about Windows Live Mail, see the Microsoft Web site at the following address:
  http://windowshelp.Microsoft.com/Windows/en-us/help/4b30d3d6-abe2-46d1-a5fd-4a1ba786a1381033.mspx

  Check whether the problem is resolved.

  Please post back and let us know if it helped to solve your problem.

  Kind regards
  KarthiK TP

• Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  Need help with windows defender. all my files folders pictures everythiing disappeared and I find myself with this black screen and it is not all good: o)

  I don't know why vista windows no longer charge, or when the files and folders disappeared

  How Windows Defender is on this problem?

  Follow these steps to try to solve your problems of boot.

   

   

  Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  See you soon.

  Mick Murphy - Microsoft partner

• Need help with slui message with the Validation Code: 50

  OT: need help with the message 'victim' slui...

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0xc004c4a2
  Windows product key: *-* - YMK9F - 7Q3XK-X7D3P
  Windows product key hash: 9WDJkbD1PdUJ + GCdK63bG2yus5g =
  Windows product ID: 00371-702-8613485-06367
  Windows product ID type: 5
  Windows license type: retail
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {60986DD4-5ADA-464C-A590-469385BD5D3A} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.150928 - 1507
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {60986DD4-5ADA-464C-A590-469385BD5D3A}1.9.0027.06.1.7601.2.00010100.1.0.048x 64*-*-*-*-X7D3P5S-1-5-21-4040712825-3780279311-4191590923the system manufacturer,System Product NameAmerican Megatrends Inc. 00371-702-8613485-06367 0802 20110601000000.000000 + 000F3A53C07018400FE04090409Central Standard Time(GMT-06:00)03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, retail channel
  Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00212-702-861348-00-1033-7601.0000-1142014
  Installation ID: 022214046070387640229264400212325972472065330163335456
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: X7D3P
  License status: Notification
  Reason for the notification: 0xC004F200 (non-genuine).
  Remaining Windows rearm count: 4
  Trust time: 12/01/2016 11:28:57

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C4A2
  Beyond: 0 x 0000000000000000
  Event timestamp: 1:11:2016 12:55
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current HWID of Hash: QAAAAAEAAwABAAEAAQADAAAABwABAAEAln3OI0bUDFRsO24dgCKo58SW2JyUY/1mMckmPrb67HxoDsAKMMl2Vg ==

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC1425 APIC 060111
  FACP 060111 FACP1425
  HPET 060111 OEMHPET
  MCFG 060111 OEMMCFG
  LASRYVITRAGE OEMB1425 060111
  ASPT 060111 PerfTune
  OEMOSFR OSFR 060111
  SSDT DpgPmm CpuPm

  Hello

  Thanks to everyone who responded to my question.

  Turns out it would not activate the system properties page.

  He did, however, turn on the tool online browser without a

  hitch. Yes, problem solved.

  Jon