How to remove grey of the scanned image?

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  Hello Pierre,

  Welcome to the Forums of HP Support!

  I see you are trying to scan documents using your HP Officejet 6600, how ever you getting only a very small part of the analysis. What happens when you try to make a copy, the entire page produce on the copy?

  If the HP software, make sure that the scan size is set to sweep the area.

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  I checked and I'm using 4.2.2 with El Capitan HP driver software

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  The application from HP for your printer is not compatible with El Capitan, so the output files incorrectly recorded.

  In the Hewlett-Packard folder move HP Scan to the trash and empty it.

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• Preview of the scanned image is good but once saved image is black with horizontal lines

  My OS is: OSX 10.9.3

  I have a HP Photosmart Premium series - C309g all-in-one machine. This machine worked well.

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  Scan using the software provided as Capture of Image or preview.

  The application of scanning HP for your printer is not available to 10.9, you use incompatible software.

  Follow these steps to get the results of the analysis required:

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• Photosmart All In One C410: Unable to save the scanned images

  I have a Mac with 10.11.1 and a HP c410 printer/Scanner.

  I can scan to the computer, but when I try to save in file I get the error message

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  It is the first time that I scanned because I upgraded to El Capitan, and I see that the scanner instructions have changed.  I can send the page scanned to the printer, but I can't save file so I can send by e-mail.

  Hello

  What application you scan currently?

  Can you save successfully scan using the HP Easy Scan application below?

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12