HP 15-r018TU goes to the sleep/hibernate just after power on

When I turn on my HP 15-r018TU laptop it shows a message as - press "esc" to start menu, after that the screen goes black and laptop goes to sleep/hibernate (blinks HD). I use Windows 8.1. After pressing power button several times once it start normally. My laptop is only 1 week old. What is the problem can anyone suggest?

Hey Al-Shamim,.

Looks like a problem with the start of the hybrid.

As a work around you can disable this option by following this guide: How to disable hybrid startup and shutdown in Windows 8. There is probably a misreading of the 'hiberfile." To correct it, you can try a system reset, restore or completely refresh the PC.

You can find these steps here: How to refresh, reset, or restore your PC. Try to reset as it resets the Windows settings that may fix the problem, then try first restore if necessary, then the update.

I hope this works for you!

Tags: Notebooks

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