HP 309 paper jam message

1. There is no paper that is stuck inside.

2A looked everywhere, took off the duplexer. Removed all paper.

3. the power recycled several times.

4. do you have a #3 then #6 then #9 (two times nothing).

5. rocked and shook, nothing.

6. use compressed air, nothing.

7 with power disconnected, said details for the ink carriage moves freely

to the left. NOPE, he moves about a 1/4 inch.

8 I can't find something stuck inside the printer.

[email address redacted]

I opened the lid on the right side under the ink cartridges, Out fell a 2 inch black oriented piece of plastic than the tree on a 1/8 inch fluted shaft. I put it back on the metal spline and noticed on the tree (which I assume should not do).

SO I THREW the PRINTER in THE TRASH and bought a HP 8600.

Tags: HP Printers

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