HP 4500 Officejet Scan Setup will not work

Previously, the HP Officejet 4500 wouldn't install, see http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP-4500-Officejet-software-wont-instal...

The software is finally installed, but now implementing the feature does not work. When I pressed a screen comes up showing the different settings, then I pressed scan settings, and it shows the various parameters of settings, however when I then tried to set up a function such as scanning front instead of the options panel buttons become available a screen with a picture just showing a scanner and a screen that stays for a while and then returned to the hand set up screen, none of the setting in place options for all functions of scan shop ever upward, however the service I tried to set up is now is more turned on and can no longer be in a hurry at all. I am able to do basic digitization with the old my old scanner software but would like to be able to use the options that come with the HP Officejet 4500.

How to scan functions can be defined upward when this happens?

Hi CommentToday,

There is no configuration other than the installation of the printer software to scan a document. If you have the printer installed on your computer, then you should be able to open the solution Center and click on scan to open the scanning application or you can scan using Microsoft Paint.

HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

I would like to know what are the errors you receive?

http://www.HP.com/go/tools

Tags: HP Printers

Similar Questions

  • Officejet 5610 software will not work

    I am very disappointed with Hp. I was not able to get the option to scan of "solution Center" to work, because they 'upgrade' worm 13.

    The HPISCNAPP program works very well, so I have to assume that something is messed up in the code. Of course HP is not willing to shoot this very disturbed because the material is no longer under warranty.

    I am running this on a quad core AND with 12 GB of ram on windows 7 ultimate.

    While I'm here I also want to mention that I've updated the software for a photosmart 4780 the other day and the maintained installation failed because the downlaoder saves a file in the folder temp under a name then the installer has searched for the file under a different name and of course could not find. When I renamed the file to match the name of the installer was looking for her has worked well. I think it's extremely sloppy programming and work problems. Good job HP

    Allows you to be a good company, stop paying the salemen so much and start paying the helkp better

    Hello RBSailing,

    Please find the link below to download the s/w for th printer.

    OJ5610_SW .

    Select the operating system from the drop-down. Click NEXT .

    Click on Driver - software product plant.

    - HP Deskjet and Officejet full feature software and drivers.

    Run the download and follow the steps mentioned in the previous post.

    Kind regards

    Jabzi,

    Help the community by marking this post.

    Your question has been answered? Mark it as an acceptable Solution.
    See a great post? Give a Kudos!

  • OfficeJet 4630:4630 will not work with the USB on my Mac air

    I connect my printer to my Mac with a USB cable and the printer is displayed with a yellow mark and "strive" on my computer. When I try to scan something, the printer says I'm not connected to the internet. So I opened the printer Web page and there was nothing I could do, except for the page just telling me there was a mistake with an internet connection.

    Hi @jiabeixi987

    I don't know what causes this yellow exclamation or has no analysis, but I would be happy to help you.

    We will reset the printing system, repair disk permissions, add the printer using the driver and try to start a new search.

    Reset the printing system

    1. Click on the Apple icon ( ), then click on System Preferences.
  • HP 3055 A scan function will not work

    Hello

    can someone explain how I can get the scan fuction to work on my printer?  I tried several times to make sure that all drivers are defined etc...  whenever I try to scan the readings of screen printer (not found computer - make sure that the hp software has been installed on the computer.

    I have installed and uninstalled and installed again... sound never worked from the day I bought the printer...  I had some time...

    Hello

    Thank you for using the forum.

    Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

    Hope that helps.

    Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

  • OfficeJet Pro L7590 will not work with Windows 8.1

    Hi all

    I tried to install the L7590 Windows 8.1 but did not succeed. The printer was working well on Windows Vista, 7 and 8 before. After the initial problems, I deleted all the software with this printer. I did the following after this step:

    -use the original installation CD (boot CD). I received the message that the OS is not supported

    -use the "OJ_AIO_L7X00_Full_Win_WW_140_408.exe" file downloaded from HP support. There is a missing file, but no details of the reports.

    Who can help? My suggestion is that HP should pick this up, probably because it worked fine under previous operating system.

    Thanks in advance,

    Kees

    Mario,

    I have already downloaded this driver before, but it won't install. It unpacks, but then closes without any error message.

    A new HP 8600 all-in-one works well after initial problems, but I want to have a printer of backup available in case the 8600 malfunction.

    I'll still give it a try, but the other help is welcome.

    Kees

  • Photosmart C4280: Photosmart Essential 3.5 will not work after the Win 10 update

    The Photosmart Essential suite, which includes the scanning software will not work after the upgrade to Windows 10.   There is no message error that pop up or are listed in the event log.  Printing continues to function properly.    If the s/w is not compatible with Win 10 there the other scanning software free that I can use?

    Hello

    Thank you for using the forum.  Think that you are facing the same problems as others with Win 10 updates.

    Try this solution:

    http://h30434.www3.HP.com/T5/inkjet-printing/HP-Solution-Center-fails-to-launch-cannot-open-solution-here/m-p/5424438/highlight/true#M515792

     

    Hope that helps.

    Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

  • Creative cloud installer will not work!

    I recently bought the student £15 / month creative cloud deal so I can especially filming to editing and creative cloud Setup will not work.

    It opens with a window saying 'double click to install' what I'm doing and I'm going through the steps, but only at the end, he goes back to the start and does nothing! It won't let me download "after effects" which I desperately need.

    Quick notes: I have a mac, which is only a few months old.

    And I tried to delete all previous Adobe files and start from scratch, but it won't let me say they are running. These files are plugins. Help, please!

    uninstall all cc (if nothing is installed).

    clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

    Restart your computer

    Restart the cc desktop application installation, https://creative.adobe.com/products/creative-cloud

    If this fails, you can install ae directly (without the soft of cc).

    If you follow the 7 steps you can download directly here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

    If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

    the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

    failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.

  • Control Panel more HP Officejet Pro 8600 not lit and will not work

    Control Panel more HP Officejet Pro 8600 not lit and will not work. It worked except the last 4 days. I can use certain features of the computer as a scan but can not manually use Control Panel. Nothing DOES not illuminate. The power button is on but only weakly.

    Hi kwhofms,

    Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

    http://www.HP.com/cgi-bin/hpsupport/index.pl

  • The product key you entered will not work with this edition of Windows Vista. You must run the Windows Vista Setup program or enter a Windows Vista business product key

    Product key bad for the wrong version?

    Hello

    Recently the computer in business inherited from a friend, very fast and very good. Regardless of the operating system no - geniue, is with Vista Business, while the thumbnail of authentication is Vista Ultimate. I took a screenshot of what it says when I put Vista Ultimate product key: (it does not appear if you are unable to use it: P)

    http://S13.PostImage.org/57nfn5pqv/vistareg.jpg

    He said: "the product key you entered will not work with this edition of Windows Vista. You must run the Windows Vista Setup program or enter a Windows Vista Business product key."

    How would the installation of Windows Vista? My files would still be there when you need him? My drivers would still exist? No matter what to get deleted or become unusable? He would return to SP1? Any response is welcome.

    You can order form of the manufacturer's recovery media.

    The reason why the system as non-authentique shows currently is using a license in Volume KMS - these licenses must be re-activated at least every 6 months by connecting to the KMS user license activation server.

    It will require a reformat and reinstall whatever you do, unless you can connect to the KMS - Volume media server cannot be upgraded under normal conditions.

  • "The product key you entered will not work with this edition of windows vista. You must run the windows vista Setup program or enter a windows vista product key. »

    I bought a laptop HP three years ago in Dubai, now I am in India, my family problem does not activate windows vista and also use it now, I try to use but asked the system to activate product key not found the product key at the bottom of my laptop I enter the product key but the system says "the product key you entered will not work with this edition of windows vista.»  You must run the windows vista Setup program or enter a windows vista product key. "In my company sticker a HP laptop, it says" Windows Vista Home Premium, also found in computer ownership 'Windows Vista Ultimate' and as low property said: you must activate today and return their product ID: 89580-014-0000025-71152, but in my laptop near the product key, wrote a different number which is "89580-014-0000025." what is the problem and how to solve that advice me please. ""

    Hello

    You can use this Recovery Partition to reinstall Vista to his new condition with the right edition of Vista.

    This recovery partition was photographed on your hard drive by HP during the manufacturing of the factory.

    You press F11 on startup to start the process of recovering back to factory settings.

    Here is the information about HP.

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00809678&LC=en&DLC=en&cc=us&product=18703

    If the recovery partition is damaged, you can buy HP's Vista recovery discs for a small fee.

    If HP's Vista recovery disks, you may need to try this instead:

    You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

    Other manufacturers recovery DVDs are should not be used for this purpose.

    And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

    Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

    "How to do a clean install and configure with a full Version of Vista '

    http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

    And phone Activation may be necessary when you use the above installation method.

    "How to activate Vista normally and by Activation of the phone '

    http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

    See you soon

  • OfficeJet L7680 repeat me it is out of paper and now will not work.

    OfficeJet L7680 repeat me it is out of paper and now will not work.

    Is the message of the printer or on the computer. If on the computer you have communication problem check the connection between the computer and the printer.

  • I have a Dell Dimension 4500 Windows XP Pro SP 2. I have a new installation disk. Windows Update will not work and Microsoft Update will not work either. What Miss me?

    Pentium 4 CPU

    1 GB of RAM.

    Win XP Pro - SP 2

    Dell Dimension 4500

    If it will not download from this link on your PC, try another and just use a USB key to copy on you and then run it. Once installed SP 3, and then the fun begins because there are about 100 + updates after her.

  • OfficeJet Pro 6978 all-in-one: OfficeJet Pro 6978 / will not download drivers

    I just bought this printer Office Jet Pro 6978, All In One Printer.  It won't let me download the driver listed in the steps to implement, it fails every time.  I tried to use the CD that came with it, it gave me a message "this computer's operating system is not supported."   So this printer will not work on my 64-bit?  Or elsewhere?  My computer is a HP.  Where can I find a download driver for this printer for my operating system?  When it prints, it prints a nonsense.  % beginprolog % beginresource: file and so on with such things.  I am at a loss... Any help would be great.

    Hello

    Sorry, but the printer is not supported on Windows Vista 64-bit.

    64-bit support is only available in Windows 7 or later operating systems.

    You can find the printer specs below:

    Vista 64-bit is not supported.

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6970-all-in-one-printer-series/8289585/model/11161264/document/c05061732/

    You must upgrade your operating system to a later version to use instead an OS 64 - bit, Windows Vista 32 - bit to insall or replace it with another printer, compatible with your operating system.

    Respect,

    Shlomi

  • HP psc 2510 photosmart driver will not work

    I recently bought a new HP all-in-one, so I gave my old all-in-one for a friend. It's a HP psc 2510 and I'm having a problem installing the printer driver on their PC. Windows XP

    I tried to use the original CD supplied with the printer (version 3.1.1) as well as the version of the entire network and the basic version of the site hp.com (version 4.2.1). In all cases, the results are the same. The program will not work.

    In the case of the downloaded version, I see the files extract to a temporary location until 100% then nothing happens once completed. With the original CD when I run the setup.exe screen flashes and then nothing happens.

    I don't know how to solve this. I wonder if Microsoft changed something during a Windows update that affects this installation?

    I tried the version CD and downloads on 2 other PC with the same results. I even downloaded the XP on a Vista PC version to see if it would go at least after the extracted files and they do not have.

    Can someone please download the driver for this printer on their PC and let me know if it runs once it has extracted all the files? Maybe HP has a file corrupted on their site?

    Here is the link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228 & lc = on & cc = us & dlc = in & sw_lang = & product = 30377...

    I solved the problem!

    Here is the solution I used: http://h30434.www3.hp.com/t5/Printer-All-in-One-Software/gc-w01-enu-nb-exe-extracts-to-100-but-setup-fails-instantly-in/td-p/1140125

  • OfficeJet 6700 icon do not work

    If I click on the icon Officejet 6700, nothing happens.

    The printer works ok via the touch screen.

    How can I manage via pc?

    (Windows 7, wifi connected)

    Thank you

    Now that it has been reduced to more precisely this program, you have all other printers on your PC?  This icon has ever worked for you?  Thank you for your patience while I see if I can find the missing file to get the program to open for you.

    This document may not be in the same title specific your question, but it is referenced in this thread pc_wizard, "hp officejet 4620 series program will not work" but I want to keep it more simple than some of the steps in this post.

    -Open Assistant HP printer with an error in Script or in Notepad- One Solution is the manual fix that may work for you.  Two solution is to download the necessary hotfix file for HP printer Assistant works.

    If she does not work for you, I have two more proven methods but please answer my questions if it does not help.  I just want to really see if this hotfix is the key, since I can't reproduce this problem on my own PC.  I really hope that it works. Keep me posted.

Maybe you are looking for