HP 463xl cartridge problem

Similar Questions

• HP office jet pro 6968: cartridge problem

  Bought this printer about 3 months ago. Everything worked great until it Set up cartridge for black ink ran out. "I bought HP ink cartridges to replace, but when I replaced the cartridge set up, I got this error message on the printer screen:" cartridge problem remove and install the specified cartridge, making sure it is properly installed. "I tried to remove and reinstall the new cartridge 6 or 8 times, went to the troubleshooting page HP, followed all the instructions, tried to change all the cartridges of printers not only the black one and spent about 2 hours trying to figure this. Nothing works. Help. I can't use my printer until this cartridge problem is resolved.

  Hello @synaction,

  Appreciate your efforts.

  HP technical support can be reached by clicking on the following link: http://www.support.hp.com/contact-hp
  
  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.
  
  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.
  
  (3) Once finished, click the "Show Options" at the bottom right.
  
  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

  Hope that helps. Thank you!

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Officejet Pro 8620:8620 cartridge problem

  Recently, I ran downstairs on the yellow cartridge and replace it with 951XL. This was the first replacement of cartridge for my printer. I have a cartridge problem error that I couold not clear. I assumed it was a faulty cartridge and had the intention to return to Costco. I put the old cartridge back and the problem of the cartridge continues. I turned off the printer, waited, placed all the cartridges, but unsuccessfully this error compensation. I cleaned the connector from the cartridge with a Q-Tip and no luck. Any suggestions?

  Follow-up... I worked with the HP chat support team. After running through the standard troubleeshooting we finally understood the correct remedy. I deleted and reinstalled the printerhead (fairly simple) Assembly and that reset everything amok. Printer works fine now.

• J4580 print cartridge problem: [Tri-Color] refer to the device Documentation

  Well, I'm starting to feel like I knew better, buy another HP printer after dismal luck with two all-in-one before.

  My J4580 already gives me headaches after only 6 or more months of use.

  The unit refuses to print, declaring "print cartridge problem: [Tri-Color] refer to device Documentation to troubleshoot."  Nothing in the help documentation.  The Habs is always 90% full.  Sometimes pulling the Habs and placing back in crazy wil it restarting.  When it restarts, it prints perfectly.

  I tried the ubiquitous "clean the contacts" and other instructions help generic that I saw, but those who were without help.  The "Solution Center (Yes, good)" appears and all ithas is a link to buy more ink (!).

  Someone has an idea?  I'm about to throw it through the window of stores office, given that I can't throw it out the window of HP.

  Thank you!

  Yes * I know * and I'm sorry that I forgot to come back here.  I had a major system crash and I had to reinstall a lot of drivers for my multimedia player, GPS, and printer (!).  As this occurs, the device did not return this error - touch wood.

• OfficeJet 4630: Install new printer - ink cartridge problem

  I'll put up a new HP Officejet 4630. I installed two cartridges of HP61 that came with the new printer. The menu of the poster printer "ink cartridge problem, the following ink cartridge needs to be replaced" followed by a black circle. How a new cartridge would be acceptable?

  Follow-up of your steps. Cartridges still a problem in the printer display.  Took printer at Staples. The store manager confirmed my status then loaded 2 new cartridges (free) the sales basket - printer worked.  Staples deals custormers good!

• HP Envy 4500: Instant ink cartridge problem

  I just registered to instant ink HP.

  All new Instant cartridges have been installed on January 28, 2015, I printed just 2 pages.

  I turned on at the time of the printer and the message on the screen says:

  

  I followed by using the line, contacted HP cat, cannot get assistance UK on phone, cleaned the contacts of the printhead as suggested on the help section of the software, removed and re inserted the cartridge approximately half a dozen times but still no joy.

  Instant ink cartridges are installed:

   

  After sending an e-mail to HP ink I asked a new cartridge.

  What is likely to happen or is there anything else I can do?

  Any help would be appreciated.

  Hi @scifijunky73

  Welcome to the Forums of HP's Support. I understand that you are having problems with one of the instant ink cartridges you have.

  My recommendation is to contact HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays). It is best that you contact team of instant ink for your cartridge problem.

  Please let me know if you are unable to contact the team of instant ink.

• Officejet Pro 8600 cartridge problem

  Replace my cartridges with HP 951XL and got an error cartridge problem, "one or more cartridges appear to be damaged. Cyan and yellow. Remove them and replace them with new cartridges. "Brings back the cartridges new Office Depot and exchanged out them. Had the same error after putting the new in. Any suggestions?

  Of that here, the document has troubleshooting steps that may solve the problem of rejection of cartridge on your Officejet Pro 8600.

• HP envy 5530: ink cartridge problem

  Unfortunately I know that we are no longer covered by the warranty but I'm out of options as to what to do
  father rather than use its own printer to print something used our (mine and my mother) and on the last page, we got an error message on the printer screen that says "PROBLEM of CARTRIDGE of INK" with the note to replace the cartridge, now our cartridges arrived by post on Friday and I just went to install a new one now (for when my mother comes back from the cottage) and I still get the same problem.

  Well, I think that Youtube is your last hope.

  https://www.YouTube.com/results?search_query=envy+5530+cartridge+problem

  Find out more if necessary.  Otherwise I think that your printer can be roasted.

• HP Officejet 4500 print cartridge problem

  After you install the new black ink cartridge, error message came: 'print cartridge problem [Black]. Refer to the documentation for the device to get out of trouble. »

  I removed the cartridge and reinsert. Same message. Unplug the printer, then turn it off. When turned on again, the same message.

  Thank you, Jason, for your support.  Lesson: stick to what worked before, for example, 901 XL ink cartridge, as opposed to 901.

  Sidney

• want 120 cartridge problem

  I'm having a problem with my printer HP Envy 120 new.

  On switching on, the 'cartridge problem' screen appears, saying: "one or more cartridges appear to be damaged.

  There is a black icon below this text but no color.

  I have assumed that meant that the color cartridge did not work. I went back to the store and got a new cartridge color under warranty.

  However, with the new cartridge installed, I still get the same message. Means, therefore, that it is the Black cartridge that is defective?

  I tried to reinstall the two cartridges, cleaning all the contacts and the reset of the printer off for 15 seconds without result; I still get the same screen.

  As I'm back at the shop soon, I would like some ammo in the case of an argument! The printer is still under warranty, but a resolution may depend on who you're talking about... :-)

  Personally I find the screen rather ambiguous. Thanks for any help!

  Simply put the replacement cartridge in now and the printer works fine.

  Much thanks to Jamieson for the help!

• printer cartridge problem, 4780

  HP 4780 Photosmart printer range;  Mac 0SX Mountain Lion operating system

  Error message: cartridge Printrer problem

  I completed all the steps my 4780 contained in customer site HP, with the exception of "Avenue" that have no troubleshooting.  The message of screen printer one message I get is 'printer cartridge problem '.  How can I get the normal menu printer on the screen?  How the problem of the cartridge can be fixed?

  Don213

  Here is a link that can help you with the "cartridge problem.

  http://support.HP.com/us-en/document/c01675471

  Let me know if you have done these steps and the results.

• Print error - "Print Cartridge problem. Refer to device documentation to troubleshoot. »

  Original title - device

  I changed the cartridges and the printer is now saying PRINT CARTRIDGE PROBLEM. REFER TO DEVICE DOCUMENTATION TO TROUBLESHOOT

  I did not have documentation, tried to solve the problems through my laptop but it cannot detact no problem.

  What should do?

  Seek assistance from the manufacturer of the printer.  They should have a copy of books online on the website of their support.

• HP Officejet Pro 8600 Plus: cartridge problem 8600

  Message seemed to change all cartridges - I changed two a couple of days, so they need not all change - black was about due for a change, so I took them all out - replaced black... had the same message...

  Replaced all - same message now also "one or more cartridges are missing or damaged.  I stop the printer and also rebooted my computer, but the error message is still displayed.   Someone mentioned a hard reset previously, but the link is not led anywhere... can anyone help?  Thank you very much...

  Hi @Paula15,

  Welcome to the HP Forums!

  I understand that you have found a cartridge problem message on your HP Officejet Pro 8600 Plus. I'm happy to discuss this issue for you!

  Please have a look through this guide, an 'ink cartridge failure', not 'compatible ink cartridges', or 'Ink cartridge problem' Error Message appears on the printer. You will want to ensure that you are using genuine HP cartridges does not, and if one of your colors is low or empty, they will need to be replaced as well. Check out this guide, printing with depleted cartridges, for more information.

  Hope this information is useful and have a beautiful day!

  "Please click the Thumbs up icon below to thank me for having responded."

• Help! Ink cartridge problem...

  I have a HP Photosmart c4795 printer and it just print a mess - I've tried to use black and white only, since he says "low ink" and we just replaced ink cartridge. Now, it says custom printing and nothing print cartridge problem! I tried to take the cartridges on replacing them and closing the printer on and out and nothing works. Help!

  HP ring / email them

• Re: printer cartridge problem

  Cartridge error problem. HP 7510

  After the purchase of the 4 pack replacement for 364 .and installation, I get the error "cartridge problem" as an error message.

  I subscribed and reinstalled several times and the same message. It was fine this morning before the replacements and all the cartridges are seated fine.

  I left out the small black cartridge (butterfly) on the left, why it does not work? If that's the case then this should be marked on the outer packaging.  Now a trip back to the supplier to buy more ink that I don't really need.

  Need help please, whenever I have change the ink it is in all ways a problem and errors

  All cartridges must be installed, the printer will not work without the installed cartrdige photo.

  The thin cartridge with the symbol of the bowtie is the cartrdige Photo.  There are a few lots having three colors and black, others have three colors and photo.

  See here for more information.