HP 5510 printer is offline

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• my continuous wireless printer going offline - how can I 'stabilize' the connection '.

  my continuous wireless printer going offline - how can I 'stabilize' the connection?

  Hello gerrie,.

  What I would do is put off the printer and the router so

  -essentially them turning off for about 10-15 seconds

  -and then feed the router back on waiting for all the lights turn on completely

  - and after that is back in the market I would re - turn on the printer and re-establish the connection between the printer and wireless network

• Printer appears offline, Windows 8

  I just bought a new computer hp laptop (Windows 8) and installed my Laserjet P1102 via the HP printer installation wizard because the system requirements don't include Windows 8.

  I was able to install it and printed papers, but after that I restarted my laptop the printer appears offline. I think that the laptop does not recognize because a new printer appears online that of Laserjet 1100, but says that it is not installed and would not print.

  How can I make the laptop recognize the Laserjet P1102 printer that is already installed? and why it is not in offline mode? : l

  This thread has been locked, for more information on HPPIW, please refer to the following support document:

  http://support.HP.com/us-en/document/c02681060

  HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

  To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).

• Center solutions says printer is offline

  Center solutions says printer is offline

  I have a PSC 1315 printer I've used for several years on a system with Windows XP without any problems.  After buying an HP Pavilion 500 with Windows Pro 8.1, I migrated my printer to the new computer.  I have refused to use the original driver and was directed to download the latest driver and software for that printer from HP Web site.  At first, things seemed ok, until I stumbled upon several questions, which is this one.

  The first two weeks, I didn't see this error in the solution Center, but all of a sudden it began to appear.  The first time I saw it, the printer is turned off (standby) and when I turned it on, the error has disappeared, and I was able to use the Solution Center.  Now (from last week), the error never goes away.  I've tried everything I can think of, including physically disconnect and reconnect the printer, run diagnostic printer, etc..  Nothing works.  I'm afraid that there was some automatic update that ruined the connectivity of its Solution.

  Now, here is the information that will throw you a loop for: the printer works in all directions.  I am able to scan, character, etc. without any problems.  I can not just use Solution Center to do.

  1. is this a known issue, and what is the solution?
  2. how to disable all automatic updates for this printer and software?

  S_Miller_1960

  Hello, I hope you're well

  I noticed that all of your posts on several issues that have known you for upgrading to a new PC with Windows 8.1. Given all the issues, I'd say running the HP print and Scan Doctor and using this specific tool to uninstall and reinstall the printer software.

  Here is an example screenshot of what to look for: print and scan a screenshot of Dr..

  I hope that this clears up the gaps!

  Have a nice day

• doing just that, means "the printer is offline"?

  There must be an easy way and foolproof to get the printer started, but what is? Sometimes I managed, and sometimes I'm not. I try to unplug the power cord and the cord to connect my printer to my computer. I also delete jobs displayed in the status window. Usually, I repeat these steps several times. Then, when my printer feels like to leave, he will eventually start... usually.

  While trying to fix my printer, I sometimes see the words, "the printer is offline. I guess that's one of the reasons why my printer does not work, but what it means, and what I can do about it?

  I must add that this problem arises usually when a print job is interrupted due to a paper jam.  In addition, you must know that I have a Macintosh running OS 10.6.7 and I have a HP psc 1350 all-in-one printer-scanner-copier -.

  Sea on May 18, 8:53 AM PST

  Hey!

  Printer offline medium. It is not active now.

  There could be a number of reasons...

  Printer is not communicating with the computer.

  The printer is in "sleep".

  Lost wireless connection. etc...

  Just to be safe. Your printer is ready (power light solid) mode

  Then, select the printer icon and click on - sign to remove it. And click on + sign add it again.

  It will search for the printer icon, and then will show you a list.

  Just select your printer and click on Add.

  However, I would like to know what type of connection you use.

  USB, ethernet or wireless.

• Print on my new 5510 printer hp from my Ipad?

  Hi all

  I have a HP 5510 printer and that you are unable to print from my ipad. It will print from my laptop, but not from the ipad. Any suggestions?

  Cordially in forecasting.... MW

  Hello

  First of all, please check your printer with this list:

  http://support.Apple.com/kb/ht4356

  If SO, it's here, so please check using this:

  http://www.Apple.com/support/iPad/Assistant/AirPrint/

  Kind regards.

• hp4100 printer shows offline

  HP4100 printer shows offline. BUT it prints a page of test well and when printing if you press the pause button and then press on resume it prints very well. So obviously this isn't 'offline' but I have to do this each time I print?

  Thank you

  If you haven't already done so, try to reset the printing system.

  Reset the printing system - OS X El Capitan

• HP Office Jet Pro 8610: printer goes offline at rest - requires market power when the new document is pending

  Printer and all functions work fine.  However, lately I sent a doc to print who just sits in the queue.  When I look at the printer by clicking on the tray icon I sde is offline.  So I turn the printer off and back to get it on the network.

  I don't really have any options to change my home network and hope it is some of the printer which will avoid going offline like this, or a faster way so he can go online without turn off and on.

  That dot the 'A' and a passage of "T" by the first response:

  The printer model-

  HP Officejet 8610

  Detailed problem description-

  Printer goes offline without warning.

  New print job is in the queue showing the printer is offline.

  Must be able to market, leading to the resumption of the print job.

  Operating system on the computer (including the revision of the service pack)-

  Windows 8.1

  Method - USB, LAN, Wireless cable connection? -

  Wireless, same problem if DHCP or static 192.168.0.253

  Brand and model of router and modem? -

  BrightHouse Cable router/Modem: Arris, H/W version 6, Firmware 8.0.120

  Error messages - on the screen of the printer or computer, no matter what flashing light patterns?

  None

  If wireless, when the problem occurs, which is blue wireless light on the printer, active, disabled or flashing? -

  WE

• Photosmart HP 5510: printer not connected to the network, although it

  Hi people,

  I am at my wits end with this and you are my only hope (what Star Wars quote).

  I have a HP Photosmart 5510, I've had around 2011.  I've always used it in the company of my iMac (OS X now on El Capitan). Over the last year or two, there was the strange number to which case when I open the HP utility on my iMac it says it is not able to connect to the printer and I should check that it is switched on (this is before you ask). This question seemed to resolve itself after a short while and there was no problem.

  However, I came to analyze some elements of the other day, and this same old issue again raised his head. I put my paper on the scanner and press the option scan only for the printer to tell me that there is no connected computer. Weird, I thought I had printed only some points the day before. I went to my iMac and open the HP utility to see my former favorite message that the printer was not plugged in blah blah.

  I went on HP website to see if there were new pilots required, which it was not (the last was for OSX Yosemitie!).

  I decided to try and start fees and remove the printer and re - add new. I deleted the printer, downloaded the latest HP deriver (just in case) and that's where everything went wrong.

  Software downloads, all right, it starts going through the installation process, end, then he gets to the selection of the device, issue. It evokes three devices that are my one and only printer (Strange I thought). Two with the "connection type" listed as Hello and the other with the connection type is listed as IP. I tried selecting each of these only for each of them to come back with the following error message:

  "YEAR error occurred while the communications device." Please make sure that the device is ready and try again." Well, if they hear by loan, circuit implementation, its connected to my network then YES ITS BLOODY LOAN! So I get no more on the process by the printer and HP Utility installation is nothing else than a large black plastic paper weight. I tried to reconnect my printer to my network wifi several times and everything is fine, its connected and there is no problems according to the page of "wireless network test results" print.

  What the hell is happening? Any ideas? Please save me before I throw this thing by the highest window that I can find.

  I'm not a computer expert and I'm certainly not a network specialist. All the advice is appreciated greatly and fortunately.

  Hey @Mvdarbs,

  Welcome to the Forum from HP Support. We're here for another help to get the most out of our products.

  Thank you for your message. I see that you experience the Mac-to-printer communication problems when you use the HP Photosmart e-All-in-one 5510 printer. All this happens despite your apparent WiFi connection. While it is no doubt frustrating to live when all you want to do is print, there are solutions that you can try and I hope that they will restore the regular feature.

  I recommend you try the following steps:

  (1) we will start over with the installation of your network printer. From the control panel press the wireless icon, and then select "Restore network Defaults."

  2) façade, run the "Wireless Setup Assistant." Reconnect to your home network and then make a note of the IP address.

  3) visit the printer embedded web server (EWS): this is done by entering the IP address of the printer in the address bar of the web browser and navigating to this address. If you have a security alert (as this page is not encrypted), click on to "Go forward anyway." If the page loads correctly, we can be certain that the network connection is real. While you're there, make a note of any error messages or status alerts (if you see it, it's all good) and don't forget to advise me on what you see.

  4) remove the printer from your Mac. If you are not sure how, refer to the

  guide for advice.

  one) (optional)-set a static IP address for your printer. Refer to this thread of @PrintDoc here: http://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/changing-IP-address-for-wireless-printer/td-p/445087 for instructions on how to do it.

  5) reinstall your printer: click here and install the driver that you are prompted.

  Please let me know the result of your troubleshooting by responding to this post. Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  See you soon,.

• Printer shows offline?

  I have an Officejet Pro L7680 printer, and I have two new laptops Windows 7 who share the same problem through the wireless home network.  The printer status offline, but when I restart the laptop, it prints documents that are waiting in the print queue after the reboot. My office is able to connect without any problems via the network cable.  Any thoughts?

  Good news and thank you to all who responded.  As I was clicking on, I noticed a button, configure the Ports at the bottom right in the window properties OfficeJet.  In the next window, I clicked OFF the activator of State SNMP and print my document in the print queue.  Now, I go to my computer laptop girls and fix it.

  Thanks again. Jim

• HP 8620: Printer in offline mode when the computer starts

  My 8620 Officejet is offline.  It is connected via a cable to my 360 spectrum HP network.  When I turned off the computer and start that he even once, the printer starts in offline mode - for example, when I got to print from Microsoft Word (Office Pro 2016), the printer is 'offline' in the Word print dialog and I get a message from Windows system, saying printer offline - and nothing prints.

  I can solve it with the help of HP print and Scan doctor.  But if I closed the computer and start it up again, it is new offline.

  I can fix this by going to the printer by pressing the button on the front power off and then restarting it - the document in the print queue print immediately.

  Also, if I start the Server Web part, select 'Tools' and then click 'Print a self Test Page', the page prints as usual. However, if I then go back to Microsoft Word, the printer remains offline.

  HP Printer Wizard starts well and the analysis of function of Document or Photo works very well.

  It's just the feeling that is not.

  Any ideas gratefully received.

  Thank you
  Philippe

  Hi @Philip4,

  Welcome to the HP Forums!

  I noticed that your HP Officejet Pro 8620 keeps going offline. I'm happy to help you!

  Please, try the steps in this guide, "offline" Status Message printer (Windows 10), as well as this guide, the printer is not maintaining the wireless connection.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope these guides help!

• HP Officejet Pro 8600: Printer list offline when it is not.

  Printer list offline when it is not.  I connect wireless to my network that everything is connected properly; can scan etc, but when I try to print it says printer offline.

  I didn't turn Windows 10 for much question of withour months, now today go... tried everything!

  Hello

  Thanks for the comments.

  You can try the following:

  Creating a TCP IP port

  1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
  2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
  3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
  4. Enter the IP address of the printer.

  Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

  Hope that helps!

• My computer says that my printer is offline - what it means?

  I am trying to print and connected my printer to my computer and installed. now it says that my printer is offline and the resolution of said issues should I turn it on but I have! the green on light blinks but it still says that its switched off the coast!

  [Moved from comments]

  Hello

  1. What is the brand and model of the printer?

  2 Windows operating system you are using?

  You can visit the printer manufacturer and try to download and install the latest version of the printer drivers, and check if it helps:

  For more information, see the article:

  Automatically get recommended drivers and updates for your hardware

  Update drivers: recommended links

  For Windows XP: How to manage devices in Windows XP

  Also see the articles:

  Install a printer

  Find and install printer drivers in Windows 7

• Get the message to the wireless printer saying printer is offline.

  As an administrator, I was hard plugged into the printer and had no problems. Moved to far from printer for wire to reach. Everyone can use printer wireless except me. Download the message saying that the printer is offline.

  Moved from feedback

  Original title: impression of the printer

  I think you're right about the printer being set out for using the line.

  To let you know which tab in the printer properties can I find the selection to remove the offline use. ?

  I couldn't find this option.

  My system is Windows7

• Printer is offline

  How can I turn on the printer c5500?   He is offline now

  Hi, Whiteflyer (2),

  What version of Windows are you using?

  Try steps listed here

  Or here

  Step 1: Run the fix it tool in the following article and check.

  Problems printing and printing errors
  http://support.Microsoft.com/mats/printing_problems

  Step 2: Clear the check are to use printer offline.

  1. click on start > Control Panel > printers and faxes.

  2. right click on the printer and clear the checkbox for use printer offline.

  Step 3: Make sure you have the latest service pack installed on the computer.

  Read the following article that could be useful for you.

  The new status of the printer is "offline" after you remove a print queue and then restart a Windows computer
  http://support.Microsoft.com/kb/2027593