HP 6700 Premium: Behavior strange scan

Machine has worked perfectly for almost two years.  It still prints perfectly.  BUT, I just returned from a two week trip, & now, whenver I go to scan, he asked me to do an installation of the printer, and I have to re - enter the router IP address each time, even if I do not stop the computer between scans.  VERY STRANGE!  I did a 'cleansing' of my HD in the meantime; which could affect something?  I need to reload the drivers provided by the link to HP support?  I'm puzzled.  Thank you!

Hello

Suggest that you uninstall and reinstall the printer software, follow these steps:

1 uninstall the software from your computer
2. download and save the software COMPLETE features (do not install online)

The following resources will help you:

HP printer install wizard for Windows
http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

3. install the FULL feature software "saved".

Hope that helps!

Tags: HP Printers

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