HP 6c50tx fails control of hard disk HP

OK, I hope I posted in the appropriate forum.

I bought the HP DV6 6C50tx in IT show 2012, Singapore.

I ran the HP Support Assistant, HP hard drive check. He pointed out the hard drive HP as a NECESSARY ACTION

Failure ID: UC6EKH-62B6AK-QFPK01 - 60 QT 03

The test result

  • INTELLIGENT control. ACTION

By pressing "necessary action" button to check smart tells me that the has a drvie check smart issure. The smart threshold has been exceeded and the drive may fail in the future.

I chose "get help" but I got a "improve performance by defragmenting your hard drive in Windows Help and support" (?)

  • Fragmentation: OK
  • Space: OK

This means that I have to send in my book to change the hard drive? I noticed that my computer has been creeping over the months, but without apparent reason

I am running windows 7 Home premium 64-bit (stock OS), with 8 GB of ram.

BTW, this PC also has a wifi card problem. Even with the settings changed to high performance. More details on this problem in another thread, I created months ago

I've still warranty until next year.

Any help will be appreciated

Hello

The code for the HARD disk Smart failure means certainly should be replaced under warranty - what happens normally is that HP will send you a new HARD drive for which you pay a deposit - this deposit is then returned to your account when the failed drive is returned.

However, if you also have problems with the WLAN card, it may be better to send the machine and have corrected both issues at the same time.

To contact HP for warranty repairs, start here.

Kind regards

DP - K

Tags: Notebooks

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