Control of hard disk HP Support Assistant Diagnostics

Similar Questions

• HP Pavilion 400-434 Office: intelligent control of hard disk: failure

  Hello

  It all started when the computer would go blank right after startup, the HP logo would come upward, then 'auto repair preparation", more... Just empty. After reading the forums online, I did all the possible troubleshooting steps and at the end I did the SMART test... the result was:

  Verification of the processor: past

  Intelligent control of hard disk: failure

  Failure ID: RGD7MK-7HV7RC-9XJ16K-60BB03

  After obtaining these results, when I turn on the computer, it gives me a blue screen saying: drive SMART 1 error (301) and told me to test once again, that I did and got the same result as above.

  Here is some info from the computer:

  Model: HP Pavilion slimline 400-434

  Processor type: pentium (R) of the Intel (R) J2900 @2. 41 GHz

  Thanks for your help!

  Hi there @Brugalgirl

  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that your computer does not start successfully, and you found a Smart Drive 301 error code. I'm happy to help you with this.

  I checked the ID of the failure, you've posted and verifies that the error. Unfortunately, this means that your hard drive needs to be replaced.  In view of the fact that the system does not boot, it is likely that the hard drive is completely unreadable, but depending on what you have on this subject, it may be worth your while to check with a local computer service shop and see if they can help to recover data from your hard drive.

  If your system is relatively new and may be covered by the warranty, or if you wish to fix with HP for the guarantee system, you can call in hotline to make these arrangements. In this case, please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Otherwise you can look at a replacement hard drive yourself. If you have a set of recovery media, then you already have a factory image HP, which allows you to put in place a new hard drive with your original operating system. If is no longer, you have a set or did not have a set of recovery media, so you can see if there are not yet available for your model.

  HP computers - get HP recovery disks or HP USB recovery disc

  Let me know if you need help most. If it solves your problem, please mark this message as a solution.

• the intelligent control of hard disk detected an imminent failure.

  the intelligent control of hard disk detected an imminent failure. so no los data, please backup the content immediately and run the system diagnostics hard drive test.

  Hard drive 1 (301)

  in the diagnostic system

  All tests are failed...

  Starting the test

  Run in test

  TuneUp System

  I already run the hard drive test before that. but the problem stil occurs. What should I do?

  Yves wrote:
  How can I save the content?

  Hello

  Well, I can now use access HARD drive? In the affirmative, please try this:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3688870&prodTypeId=0&prodSeriesId=3688868&swLang=13&TaskID=135&swEnvOID=4055

  Otherwise, just replace the HARD drive and use the old HDD as a external HARD drive and you MAY BE able to recover data files from there.

  Good luck.

• intelligent control of hard disk detected an imminent failure

  Intelligent control of hard disk detected an imminent failure on disk 1. I have a Pavilion g7.1081nr laptop.

  Hello

  If you start getting SMART errors, this would indicate that hard is defective and must be replaced.  If you can still boot into Windows, I strongly suggest to do a backup of all your personal files, etc., as soon as you can.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• HP 6c50tx fails control of hard disk HP

  OK, I hope I posted in the appropriate forum.

  I bought the HP DV6 6C50tx in IT show 2012, Singapore.

  I ran the HP Support Assistant, HP hard drive check. He pointed out the hard drive HP as a NECESSARY ACTION

  

  Failure ID: UC6EKH-62B6AK-QFPK01 - 60 QT 03

  The test result

  • INTELLIGENT control. ACTION

  By pressing "necessary action" button to check smart tells me that the has a drvie check smart issure. The smart threshold has been exceeded and the drive may fail in the future.

  I chose "get help" but I got a "improve performance by defragmenting your hard drive in Windows Help and support" (?)

  • Fragmentation: OK
  • Space: OK

  This means that I have to send in my book to change the hard drive? I noticed that my computer has been creeping over the months, but without apparent reason

  I am running windows 7 Home premium 64-bit (stock OS), with 8 GB of ram.

  BTW, this PC also has a wifi card problem. Even with the settings changed to high performance. More details on this problem in another thread, I created months ago

  I've still warranty until next year.

  Any help will be appreciated

  Hello

  The code for the HARD disk Smart failure means certainly should be replaced under warranty - what happens normally is that HP will send you a new HARD drive for which you pay a deposit - this deposit is then returned to your account when the failed drive is returned.

  However, if you also have problems with the WLAN card, it may be better to send the machine and have corrected both issues at the same time.

  To contact HP for warranty repairs, start here.

  Kind regards

  DP - K

• Satellite 2410-404: which HARD disks are supported

  Hello

  one of our phones, to a new hard drive. What toshiba product are compatible to our Toshiba Satellite 2410 404?

  concerning
  Jan Wernecke

  The problem is that Toshiba provides official information on compatible HARD disk HARD disk sizes.
  But I've studied a bit in the internet and the following four sizes of hard drives must be supported:
  20 GB; 30 GB; 40 and possibly the 60 GB.

  Perhaps more info:
  Must HARD disk supports the improved IDE ""(ATA-5) EIDE interface ".

• Toshiba 40L7335D - USB NTFS HARD disk not supported?

  Why not support this TV the ntfs file system?
  Only FAT32!

  Filesystem Fat32 supported only maximum file size of 4 GB! The absolutly Full HD and 3D more then 4 GB.

  Please a good idea!
  Sorry for my English!

  Thank you!

  Hello

  As far as I know the media player which is part of the TV system supports the FAT16 and FAT32 file system.
  NTFS does not seem to be supported.

  Why? I think that only developer system would provide the explanation for this

  To work around this limitation of file size, you could stream movies to your UPnP server.

• Pavilion 15 note pc: control of hard disk errors

  My old computer for 2 weeks started running slowly after the upgrade to windows 10. I run the system check and had an error message after checking the system running on my hard drive. but is now working smoothly, without delay and everything back to normal. What should I do now?

  josh1998620 wrote:

  My old computer for 2 weeks started running slowly after the upgrade to windows 10. I run the system check and had an error message after checking the system running on my hard drive. but is now working smoothly, without delay and everything back to normal. What should I do now?

  The first thing you did before going to Windows 10 was to make your recovery media factory. In addition the problems associated with WIndows 10 will be a self diagnosis on your side first.

• Full encryption of the disk, hard disk password?

  Hey,.

  I just got my T530 (2359CTO) and need to encrypt the hard drive. When I bought it, I opted (among other reasons) for Windows 8 Professional because it comes with BitLocker. I then discovered that some ThinkPads have hard disks that support hardware encryption (FDE).

  I tried to figure out if the mine has this feature, but had no luck. The BIOS gives me the option to set a password for hard drive, but I'm not positive that it crypt actually the hard drive with this setting. Could someone shed some light on

  (a) how to determine if my hard drive takes in charge the hardware encryption

  (b) how to activate

  Thank you!

  disk password is not related to the disc encryption. Your computer has been configured to order. If you purchased the Lenovo machine, unless you specify FDE, you haven't

• When I run the disk check to HP Support Assistant I find problems with smart control

  Hello

  My first question is this:

  When checking the disk i run assistant hp support I find smart check question so I said that to help defragment the disk in the defrtagmentation details I find everything to analyze if it's 10% or more then defragment now.

  but when I analyzed what I found 5%.

  What should I do to get rid of the smart check number?

  and my 2nd question is as follws:

  I have hp Pavilion dv6 2138ca laptop and windows 7 64-bit. I have problem with recovery manager that is built in hp and editor is cyberlink, he said that this program will not reinstall software not or the windows operating system.

  When I try to reinstall synaptics touchpad by reinstallation of hardware driver, getting the list of factory installed drivers. and it ends correctly and restart, once again, I see the same situation as it was before reinstalling.

  kindly help me by giving the valid link through which I can download the Recovery Manager validates windows 7 64 bit or offering a solution for this problem.

  Thank you

  Original title: maintenance

  Given that most of your problems is related to HP, it is best to contact the HP support:

  http://support.HP.com/

  To defragnment, you should have little empty space. Try running disk clean in the disc you have questions first, then defragnment.

• HP Support Assistant Defragent disk running 16 hours and counting...

  I bought this HP Pavilion P6755 (Windows 7 64-bit) about two months and it is a great machine to use.  However later I had on two occasions has experienced a blue screen, I thought I could used the pre-installed HP Support Assistant to try to improve the performance of the machine.  Then I started the update and he passed smoothly up to the part of Microsft Windows Disk defragment, where trotted as always...

  I tried twice, the first run, I let it go for about 14 hours with no luck. the second time I let the process of development for more than 24 hours and when I came back to check it was still marching tune-up?

  I closed this update to half way and started the window of defragmentation tool, and it took less than half an hour to complete the process without any problem at all.

  So what is happening with this update under Hp Support Assistant?

  I have ensured that the Windows 7 operating system has the latest updates, HP Support Assistant in its latest version.

  Another thing so: HP ProBook I use at wwork completes the process of development without problem at all.

  Anyone here has the same problem?

  My PC has i5 and 1 TB hard drive; I used the HP Support Assistant to perform a check of the HARD drive and that you did not no problem either.

  Thanks for any input or possible solution.

  Hello
  Welcome to the HP Forum!

  I recommend that you update the HP Support Assistant. Go on the web portal of support for your office and in the software & Drivers section find the update, download and install it. I would have linked directly to the update for you, but you left the last alphanumeric (s) for your office product name identifier.

  

  Kind regards
  ERICO

• Is Satellite X L855-10 supports a Bay for a second HARD disk drive

  10 - L855 X have an empty slot to add the SSD drive, without removing the current HARD disk?

  Hello

  In my opinion, the 2nd HDD or SSD disk is not supported.
  You can use the HARD drive, or you can try to replace with a compatible SSD 1 TB HARD drive. But the use of HDD and SSD drive to one and same time is not possible.

• How to install hp support assistant after changing the hard drive on my HP Pavilion TouchSmart

  Hi all

  I have recently updated my hard drive and install windows OS 8.1. Okay, everything works fine. But, to get the latest drivers from HP, I want to install: hp support assistant "application. I am trying to download and install, start the installation but not showing any progress.

  I downloaded the folliwng to my product page ' HPSupportSolutionsFramework - 11.51.0027.»

  Any help will be really appreciated.

  Thank you

  MVR

  Hi mvr

  What is your exact model name, product number?

  Try to download, register & then install from this page: http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html#.VI62_0Trb4c

  Did you clean install Windows 8.1 or recovery media? Who was the operating system preinstalled on your laptop?

  Concerning

  Visruth

• have replaced my HARD original with an SSD drive, but now my laptop does not recognize HP support assistant?

  Dear Forum,

  I replaced my original HARD with a SSD drive, but now HP support assistant recognizes my phone? The program runs but updates always fail and when I look at general specifications the serial number, product name, number of product, microprocessors, system memory, motherboard, bios system, drive hard (s), and optical drive (s) are all empty. Interestingly, it recognizes the device to display (s) as being mobile intel (R) HD graphics and current resolution of 1366 x 768 and refresh rate 60.

  My laptop is an Australian model HP DV4 3029tx, which is an intel i5 14 "(2ème génération) with AMD graphics 6750" I replaced the original 640 GB hd with a 180 GB ocz vertex 2 using acronis to clone the drive.

  I would be grateful is anyone know how to get hp support assistant to recognize my computer.

  Thank you very much

  Hello
  Try this: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems/HP-Support-Assistant-not-working-on-Win7/m-p/736511#M34734
  I think that cloning might be the question because the original configuration has been changed. Simple uninstall and reinstall again could possibly solve the problem as well...

• Windows disk defragement works do not with hp support assistant

  HP Pavilion d6-3225dx windows 7

  Hello
   
  Try the following
   
  Firstly, uninstall your current version of HP Support Assistant by opening windows control panel, open programs and features, make the entry for HP Support Assistant right click and select uninstall.  Once this process is complete, restart the laptop.
   
  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html
   
  After installation, restart the laptop.
   
  Kind regards
   
  DP - K