OfficeJet 8500 Fax ring master line on 2 telephone lines ringing not fax

Similar Questions

• The yellow cartridge leaves print on my Officejet 8500 first printer - error line failure

  Middle yellow document pali and ceased print on my Officejet printer 8500 first. The ink cartridge is full and I tried a new cartridge. I tried to clean the print heads with no result. When I tried to align the print heads I have an error message "align the failure." There is no change of any kind.

  I had previously tried everything listed in the proposed link without result. I replaced the printhead and it solved the problem.

• OfficeJet 8500 a910g: ms upgraded to win 10 is back to not win 7 none available scan function

  8500 was working good win 7, ms updated os to win 10. uninstalled win 10 printer's print and fax ok but the scan function is available

  Please refer to this answer:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/MS-upgraded-to-win-10-reverted-back-to-win-7-no-scan-feature/m-p/5549155#M138526

  Thank you.

• My HP Officejet 8500 has told me my ink is low and does not print after that I have the replaced by a new

  My HP Officejet Pro 8500 said my need for ink cartridges replaced after that I replaced the HP cartridges.  As a result, I can't print.

  Hi there scoobie1969,

  This article addresses the exact problem you are having. Give the steps described a shot and tell us if it helps.

  Good luck!

• HP officejet 8500: jam on fax error message

  My printer gives me a paper jam error message everytime I try to fax on the set of the car. But he fine Fax out of the glass. Also, it prints multiple copies of auto tray.   Amy ssuggestions before buying a new machine.  It is 5 years old.

  Hi @Horseshoer,

  Welcome to the Forums of HP Support!

  I see that you are not able to communicate by fax using the ADF on your HP Officejet 8500 printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you are able to fax using the scanner, which is nice to hear. I also see that you mentioned that you are able to copy of the set 'auto '. Are you referring to the ADF (automatic document feeder) or the feeder?

  If you are able to copy multiple pages using the ADF, fax should also work. The printer may have a little problem, that can solve a reset.

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  If you have a computer that is running Windows 7 or an earlier version, I would update to the firmware of the printer. Clickherefor the download page.

  If you are unable to update the firmware of the printer, I suggest to try partial reset or Semi - full Reset. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet 8500 has Premium how fax or copy a paper double-sided

  Where can I find how you copy or fax a paper double-sided?

  OfficeJet 8500 has Premium

  Thank you

  Keith

  

  Finally figured it out myself

  Thank you very much

• OfficeJet 8500 digital fax

  I know that I am dealing with some old technology here, but is there anyone who can tell me how I can configure the ability of digital fax to save incoming faxes as PDFs rather than TIFF?  I am facing an OfficeJet 8500 A909g Pro.  It works fine in all other respects, but I need the PDF format for a workflow I design.  Thanks in advance.

  I'm afraid not, PDF is not an option in the files of incoming fax for the specific model.

• Always auto answer on my Officejet 8500 does not fax - tried all the suggestions.

  Hello

  I read a few messages with similar questions, but none that have exactly the same problem. Auto answer on my Officejet 8500 is on and there is a light.  I tried this turn by both pushing the button on the machine, as well as through the web interface.  I have put fax to send e-mails and not functioning properly.  The phone cord is plugged into the correct port on the printer and I use a telephone with 2 wires in cable and not 4 (some thought that the cord 4-wire has been the question but I do not know how it would make a difference).  I even tried to see if the machine to auto answer when the auto answer button has been turned off, just in case it worked in reverse.

  The fax can send as well as receive (so the cord should work) via sending e-mail function that I put in place.  We can receive faxes if someone is there to push a button, but no one is often.  Everything should work perfectly if she just automatically answer... which is essential to any fax machine in general.  Anyone know what could be the cause and how to fix it?  If we cannot get this to work, we get a different machine.

  Here are some statistics:

  Model: Officejet pro 8500 A909n

  Firmware version: DLM1FN0924AR

  Operating system: Windows XP Pro

  There were no changes to my system before that happened.

  Are there updates that could take care of this?

  Thank you!

  Hi ForeverFixing,

  Follow the steps described in the pages of 89 to 92 Fax to PC users guides.

  NOTE: Fax to PC and fax to Mac are available to receive faxes in black and white only. Color faxes are printed instead of be saved on the computer.

  User Guide

• The analyses are not in line. OfficeJet 8500 has more

  My OfficeJet 8500 has more analysis not evenly.  The upper left area is darker than the rest of the document.  A way to fix this?

  If you have performed all troubleshooting, including the cleaning of the surface of glass scanner, then I would say you are right in your assessment of the defect.  How long have you had the replacement product?

  However, I have one last thing, I would like for you to try.  I have the steps for to do you a factory reset on the printer.  I'll send them to you via private message.  Please check your Inbox for messages in the forum.  Before you perform these steps, please read Bob_Headrick wire on the printer reset, found here.

  If the product is still under warranty, then I suggest call HP for Technical Support on this device.  If you are in the USA / Canada, then the number to dial is 1-800-474-6836.  If you are not in this area, please click here to access the global contact list for HP Technical Support.

   

• OfficeJet Pro 8500 A909g - black vertical line wireless

  When you use the ADF for the copy or scan I get vertical black line on the right side of the document. This line does not appear when printing or placing the document on the glass. I tried to clean the glass and ADF according to HP instructions (see link below), but it does not solve the problem.

  http://support.HP.com/us-en/document/c01618140

  The main flat glass is not used when scanning with the ADF.  There is a small strip of glass about 1 "wide on the left which is used only for the documents in the ADF. I suggest you clean this area to new as stated in the paper here.

• OfficeJet 8500 has 910: Macbook Pro won't find my Officejet Pro 8500 printer

  Until recently, my Officejet 8500 910 has worked very well with my Macbook Pro, desktop computer wireless Mac and iPad.  Now, it will not be printed with any of these devices. Yesterday, he worked with my iPad, but today it says that it cannot find the printer. On my Macbook and desktop computer, it is impossible to find the printer when I try to add.  You can find the scanner and fax part of my all-in-one, but not the printer. I deleted all my printers and tried to add this back.  I've stopped and restarted. I checked that my printer is connected.

  I have same thing happened with a HP wireless printer in the 8600 series to work.  Sometimes he would find and connect.  Other times, it wouldn't. I appreciate all help.  Thank you!

  Hey @Jeanne33,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8500 all-in-One Printer does not appear on your network. I can help you with that.

  1. As you only use Apple products means that the printer is no longer connected to your network or a parameter has been changed on your network. That being said, this is what we will do:
     Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights came on the router, turn on the printer.
  4. Try to print.

  At this point if you are not able to print, then we will do the following:

  1. On the printer, click on Configuration, network and wireless view summary.
  2. If you see a line indicating connected the printer is properly connected to the network. If this is not the case, then, from the main screen, click on Configuration, network and wireless configuration wizard to add the printer to your network. Try once done printing.

  At this point, you should be able to print. If the printer still doesn't seem to add as a device for the Mac or appear on any other device and then you have a setting on the router that has changed. Your best option would be to communicate with the person who is provided with the router and ask them to do the following:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Disable the guest network
  • Make sure that the router has a band of 2.4 GHz.

  Please let me know if this allows you to print or if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• CTCE Officejet 6500 Fax Modem connection has more

  ORIGINAL MESSAGE:

  HP 6500 Officjet has more.  Time Warner Cable installed a telephone modem TWC eMTA and split the line of incoming telephone into the wall jack, while retaining the original outlet in Officejet 6500 has more connection as indicated in the manual of HP.

  However, he then disconnected the connection back to Officejet 6500 has more to the telephone base unit, even if the installation HP statement indicates the connection shall be connected directly to the telephone receiver.

  The technician then connected the TWC eMTA modem to the second part of the splitter to the wall outlet.  The phone works perfectly, but in the race a fax test fails a tone detection.

  The fax test print States to remove the splitter and connect the fax directly to the wall socket, but remove the separator is not an option, as there is no connection to the eMTA TWC telephony modem.   The manual mentions also using a digital-analog filter or converter, like the Officejet requires an analog connection.

  My understanding is that the reason for the direct connection from the HP device to the telephone receiver allows the fax listening to the phone line for a tone and a fax signal and respond to the line after 6 rings and to send a fax.

  Don't attempt to send a fax test fax test HP 'No Answer' number statements, which means that the Officejet had no dial tone.

  Suggestions for connections that operate, or what analog digital filter or converter to use, would be appreciated, like TWC has no solution.

  I thought I had solved this case myself by disconnecting all connections made by this technology TWC and followed the manual of HP.  I started with the newly installed separator and reconnected the separator to the input line of the OfficeJet and connected the output of the OfficeJet directly to the phone base unit.  To get the connection telephony TWC, I connected a second line of the second take of the splitter modem telephony TWC (the latter which is connected to the TWC cable output).  Problem solved: NO - Fax tone, a tone phone and yells, but none of the calls incoming.  To get the incoming phone calls, had to disconnect the line from the phone base unit and reconnect the unit on base of telephone modem telephony TWC by result, incoming and outgoing calls, but not the Officejet, so no fax tone.

  =================================
  I am not employed by H - P & I do not look for congratulations, fair solutions.

  Gemini02: Thanks a lot for your attempt to help.  It turns out that he didn't need an analog filter or a converter.

  'Knowledge-information technology-better than you' technology contract for Time Warner Cable didn't know what he was doing in a first step in dealing with the HP Officejet, or much else, as his only totally disconnected from the Officejet actions.

  First of all, to the phone outlet, where the incoming landline connected initially to the Officejet, he installed a useless Dispatcher and reconnected the Officejet to it (a line now dead).  The connection to the Officejet was to be performed to a modem (direct line), Time Warner phone instead.  All of the remaining connections should have been left as they were.  Instead, this tech then connected the telephone base unit Panasonic TWC telephony modem (where a live telephone connection) and the outgoing line of Officejet to the second connection on the split bar newly installed (a deadline) and therefore no dial don't tone for the Officejet.

  As I had no idea about the operation of the outlet now amended, there had me time again unplug everything and realize that the incoming connection was not this splitter connected outlet and , but in fact the modem telephony. TWC

  Connected the Officejet directly to the modem telephony TWC, culminating in the Officejet tone.   The outgoing line the Officjet directly linking to the Panasonic phone plant, leading to the tone at the telephone base unit.  Sent a fax requesting a return fax, resulting in 4 traffic lights and answering machine pickup, and after 6 rings, received a fax.  The splitter is unplugged from the wall dead and thrown in the trash.  The problem is finally solved.

  Thanks again for all the responses.

• OfficeJet 8500 has Pro Plus: elimination of printer

  Just to check what I've read.  I want to give my Officejet 8500 a Pro Plus but am concerned there may be personal information stored somewhere on the printer.

  Are there other data stored on the device, for example information copied from documents?

  If there is, how to remove these data.

  Thank you.

  Hello

  The only information stored in the device are the journal of faxes (a list of the last 30 fax jobs), any content as an original document copied is never stored on the memory of the device itself.

  From the Configuration Menu, select Tools, and then click Restore Factory Defaults and confirm.

  That should erase any personal fax header information / details, recall lists or fax log.

  Kind regards

  Shlomi

• Can scan is no longer Officejet 8500 a 910 using Macbook Pro 10.6.8

  My software and drivers are up to date.  I tried an excerpt, Capture and print browser.  With the help of the wireless router.

  Thank you.  I already tried this and it did not work.  Why doesn't HP have updated the drivers for a Macbook Pro 10.6.8 Snow Leopard?  I couldn't find one for 10.5 or 10.6 Leopard.  I tried everything I could find. I found a note on the edge of Disussion which suggested someone try a driver for another HP printer may be similar.  I found if I used the full program for Leopard 10.6 I could scan.  The fax appeared to be installed via blue tooth.  I have not faxed anything, but it has been tested during the installation of the program.  Complete program of the HP I can't print.  I loaded via Apple an another whick of printer HP Officejet 8500 A910 allows me to print.  It is the only way that I could make use of my HP printer, scanner and fax.  Crazy, but I think it works and I can put some scans and, hopefully, fax to my Macbook Pro.  I appreciate the help.  Please encourage the HP programs and drivers for my Macbook Pro Snow Leopard 10.6.8.

• OfficeJet 6700 fax reports do not date or time display

  After sending a fax using the Officejet 6700, confirmation of reports do not include the date or the time of sending.  I was unable to find this addressed in the FAQ or troubleshooting data.  Tel/fax line is not connected at all times.  Suggestions?

  Hello

  First make sure you have the latest firmware for your printer is installed:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-106542-8&cc=us&DLC=en&LC=en&OS=4158&product=5058338&sw_lang=

  So make sure that the exact time Date & are comigured by going to settings > preferences > Date and time, ensure both the date and time are set correctly, then check for the difference.

  Shlomi