OfficeJet 6500 E709n series cannot be contacted over the network. Reinstalled, rebooted several times.

Running Win 7/32 on two different computers HP laptop and updates on 2 iPhones and 2 iPad2s. I also have DirecTV whole House wireless set up through this network. The router is an E4200 of Cisco (Linksys), with the latest firmware and software updates, running Mixed Mode WPA2/WPA encryption.

I installed, removed, rebooted and reinstalled the printer several times and do not see it, other than on the router's routing tables. I am unable to ping and can't see any (other than Cisco) software.

I have tried to use the installation wizard 'automatic' in the menu of the printer #8, has made 'restore defaults', is 'advanced configuration', IP address and used auto and even with the SSID and key, I'm headed to an IP address that is not even close to be part of my network. I tried manual IP and combination of wireless configuration and put the IP address that shows on the Cisco Routing table. I tried "restore default settings", and then reinstalled the software after you have uninstalled and restarted everything. I tried HP Network Diagnostic Utility, and it can't find any problems on my network, another it does not find the printer.

Nothing is allowing me to see the printer, except when I connect it via USB.

Does anyone have any ideas where I can go for an answer?

I found a solution validated by PrintDoc that worked:

A static IP address is always a good idea for a printer:

-Print a the front of the printer Network Setup Page. Note the IP address of the printer.
-Enter the IP address in a browser to reveal the internal settings of the printer.
-Choose the network tab, then wireless along the left side, then on the IPv4 tab.
-On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you know what it is, set an IP address outside this range but not exceeding 254 (the last number of the address). If you don't know it, enter the current IP address.
-Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
-Let the gateway and DNS white. Click on ' apply

Now, stop the router and printer, start the router, wait, and then start printing.

After that, you will have to redo 'Add printer' using the new IP address.

-instead of remake "Add a printer", I was able to change the properties of my current setup and add a new TCP/IP port, using the name of the computer, I had specified in the static DHCP entry in my router. Finally, it worked and I'm now able to print again from my laptop and the application of 'Print-N-Share' on my iPad and iPhone.

Thanks PrintDoc! You got me most of the way and I managed to finish it.

Tags: Notebooks

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