HP 8620: 8620 @nd tray

Similar Questions

• HP Pro 8620: paper tray won't go back

  Had a little jam pulled the tray removed, but can not get the status bar again.

  Hi @Angusg,

  Welcome to the HP Forums, I'd love to help you with your Officejet 8620. I understand that you have experienced a paper jam and may not get back the tray in position. There may be still a small piece of paper inside the printer preventing the sitting to the right of the status bar. Please take a look at the following document because according to me, it might help you check the printer on and get the installed tray: Printers HP OfficeJet - a "paper jam" Message is displayed.

  Please let me know if that solves the problem. In fact, if this does not resolve the problem, please click Accept as Solution button below so that others may see your problem is solved! If you need assistance, do not hesitate to ask, I will gladly make all that I can to help.

• HP Officejet Pro 8620: Selection easy printing on tray 1 or 2

  We have an Officejet Pro 8620 with extra paper tray. Tray 1 for Virgin paper, tray 2 for the paper with the logo of the company.

  Now, when we want to print to tray 2, we reject Tray 1, whereas, after a few attempts the software switches to tray 2 and printing begins.

  It is possible, before printing, to change the setting in the software, select printing for tray 2. But it's pretty heavy.

  We want an easy way to select printing for Tray 1 or the tiroir2. For example, as seen in other environments, so that we can choose to print on:

  -HP Officejet Pro 8620 (Tray 1) or

  -HP Officejet Pro 8620 (tray 2)

  This could be seen as a separate printers. How can we achieve this?

  Change the setting every time, is not a good option. In addition, we have other software that we want to configure so that they automatically print to the correct bin.

  Thank you!

  Hello @Sing020,

  Welcome to the Forums of HP Support!
  
  I would like to help you today with the addition of two copies of your HP Officejet Pro 8620 e-all-in-one printer to your Windows 7 computer to make impression on tray 1 and 2 of the State Bar an easier process for you. Can I please you follow the steps below.

  1. click on the Start menu

  2. Select devices and printers

  3. in the devices folder and printers, you should see your printer HP Officejet 8620 installation

  • Before you continue, we must determine how your printer is connected. If you have a printer Wireless HP Officejet 8620, on the front panel of your printer, tap the Setup button.  Select Network Configuration. Select the wireless settings. Touch Wireless details. Make a note of the IP address.
  • If you have the cable plugged USB printer please right click on the HP Officejet 8620 under the printers and devices folder and click on printer properties. Click the Ports Look under the list of Ports for the port selected for your printer. There should be a check mark next to one of the USB ports. If you move your mouse over the Port is expected to show you the full name (USB 0001, 0002 USB, USB 0003, etc.). Note the number of USB Port.

  4. then right click on the HP Officejet 8620 which shows currently installed on your computer. Left click on Printing Preferences.

  5. on the paper/quality tab, select the paper sizeand tray (Tray 1) .

  6. click on apply and OK

  7. right click on the HP Officejet 8620 last once and click on Printing Preferences. On the general tab, you should be able to add (Tray 1) at the end of the name of your printer.

  8. click apply and then OK to save the changes.

  9. now, must be added in the second copy of your printer. Please close devices and printers for a moment.

  10. click on the Start menu

  11. in "search programs and files" box located just above start type % temp % and press enter on your keyboard

  12. when the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.

  13. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.

  14. close the Temp folder when it is empty

  15. right-click the recycling bin on your desktop and select empty recycling bin

  16. click here to download the driver Officejet 8620

  17. when the download is complete extraction will occur and may open an install window. If an installation window opens, Please close it.

  18. click on the Start menu

  19. in the box "search programs and files" type folder and press enter

  20. when the Temp folder opens, find the file 7z. Click once 7z folder to open it , it

  21. at the top of the page, you will see the path to the file. It should show something like: Local C - users - AppData - Local - Temp-7z drive... Left click on the right side of this bar of the file path. All that will now highlight in the path of the file. Right-click on the path of the file to highlight then copy it.

  22. close the Temp folder

  23. click on the Start menu

  24 click on devices and printers

  25 click on Add a printer in the top

  26. click Add a local printer and click Next

  27. click on use an existing Port. Click the menu drop down and choose the exact same port that your HP's Officejet 8620 at current address is installed on. Press Next.

  28. If you are brought to a list of manufacturers and Printers, click disk , at the bottom right. Right click on the bar of path of file in the window "install from disk" and "Paste" in the path of the file we copied previously

  29 press on Next to complete the process of adding

  30. Once you are taken back to the devices window and normal printers, you should see two copies of your installed HP Officejet. If you see only a single copy, your computer can be grouped under the same icon. Make a right click on the HP Officejet see you and now need arrows next to the options (options print, the print properties, etc.). If you click on the arrows, you will see two copies of your printer.

  

  31. right click on the HP Officejet 8620 we set up for tray 2

  32. left click on Printing Preferences

  33. click the paper/quality tab

  34 select the paper in tray 2 trayand set the paper size

  35. click on apply and OK

  36. you can right click on your HP Officejet one more time and select printer properties.

  37. rename this copy to HP Officejet 8620 (tray 2)

  38. click on apply and OK

  Now when you try to print, when you select the file and print , you'll see a Tray 1 and a copy of your HP Officejet tray 2 . Simply choose the copy that corresponds to the status bar you want to print from.

  Please let me know if the steps I have provided to resolve your problem. It may seem like there are a lot of steps, but it's really an easy process. I wanted to give you as much detail as possible for scenarios that may occur. Good luck!

• 8620 + 2nd plateau: 8620 + 2nd default tray always in Tray 1 even when tray 2 is selected

  Hello

  I have a new 8620, so I bought the 2nd set of HP direct.

  I use an Imac with OSX El Capitan.

  I loaded in all the normal paper bins.

  I have put 1 as a defuault tray tray. When I try and print via my text editing software or any other software and I select tray 2 into the presets, it ALWAYS prints from Tray 1. The only way, he goes to tray 2 If Tray 1 is empty.

  I have change the default to tray 2 and then select Tray1 to print and it will not print at all.

  The software is not acutally allowing me to use as 2 separate trays.

  I use 2 documents of standard 8.5 x 11 for my business, but one is for invoices and I need to be able to select different trays.

  Also I noticed in the presets when selecting to print from the ADF, it will also not print from there, he pulls from Tray 1 again.

  Thank you

  Hi @vortexted,

  Welcome to the Forums of HP Support! I see that you are having problems printing from tray 2. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
  Click on the Apple menu, click System Preferences. Click on Printers & Scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Officejet 8620)

  If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

  

  

  Please check the settings for the paper trays. The information is provided on page 31 of the manual, Officejet 8620

  If the problem persists, try the following:

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  If there is anything else I can help you, let me know. Thank you.

• OfficeJet Pro 8620: Part number for second paper for Officejet Pro 8620 tray?

  I'll try to find the good second tray paper for this printer.

  Some documents quote Ref CN548A HP and others quote A8Z70A. The two look alike, and both refers to the range of 8600.

  I bought the CN548A and 'almost' fits, it doesn't seem to work

  Anyone able to help?

  Thank you

  Hello @petertow,

  Welcome to the Forums of HP Support!

  I would like to help you with the correct information for the second paper for your HP Officejet Pro 8620 tray accessory e-all-in-one printer location today.

  • Good reference for the paper tray number is: A8Z70A

  The CN548A paper tray is only for the printer HP Officejet Pro 8600. The Officejet 8600 series came out before the HP Officejet 8620 and the 8630 printers series. Therefore, the tray is not universal.

  I wish you good luck going forward with this!

• OfficeJet Pro 8620: Officejet Pro 8620 - after software download on 4 March 2016 printer fails to detect the paper in the tray

  Hi, I downloaded and installed the latest version of the software on March 4, 2016. But after the installation of the software can not print as printer detects no paper and poster-error "on paper" message even if the paper tray is enough. The printer was working fine before the upgrade of the software. The printer is only 2 months old.

  Hi @Al2016,

  First of all, welcome on the HP Forums, as you know it is a big thank you to get help from community members! To ensure that the paper error output is not hardware related, please make a copy and let me know if it works. A successful copy determines that the problem is actually related to the software. If you can not copy, it's a hardware problem and we will focus on the material.

  If you determine that the problem is hardware related, please use the following to fix the problem: a Message displays "paper" and does not Pick Up paper from the printer. "

  In the unlikely event that you can copy do not print, I suggest to use the following steps to remove the printer from the device and printers and the driver from the properties of the server.

  1. in the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

  • If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

  Once the driver is then deleted, open start > all programs > HP folder > folder printer > HP Setup and software (or the icon of the printer).

  The installation screen and the software opens and you can click on connect a new printer.

  Please let me know the results of your efforts and I will get back to you. If one of the suggestions I did resolve the problem, please click Accept as Solution button below so that others may see that your problem is solved! Thank you.

• HP e-all-in-one 8620: paper stuck - 8620 HP e-all-in-one tray

  I pulled out the tray paper (there is only one) to remove a paper jam. I accidentally updated the tray rear paper in a corner and now it is going in or out. It is about 3 "in its slot. I tried out with the printer in its normal position and also with him upside on carpet so I can see the underside paper tray. Is there some buttons or levers, I should be pushing or something else to try?

  Thank you very much.

  Hi @bdgrfan76, welcome to the Forums of HP!

  I understand your test paper is now stuck in the printer and will go properly, nor can remove you it. At this point, I suggest use you a force to remove the status bar only. I wouldn't try to force, it would be best to remove it and reinsert it.  If the set is damaged you will need to order a new plateau and can do this by using the HP part Surfer.

  I hope this helps and good luck to you.

  If it meets your needs, please click Accept as Solution button below. Thank you.

• HP OfficeJet Pro 8620 e-All-in: how to remove the output tray on my HP OfficeJet Pro 8620 e-all-in-one printer

  I can't remove the output tray.  I do some print double-sided (one in color, the other b & w).  It's time to remove the main input tray to place paper for side 2.  It would be much easier to take the 1 side printed just as it ended, and then set it just fine on top of the blank sheets in the main input tray to print page 2.

  I can't remove the output tray.  The store clerk said that it should be easy to remove and re - install, but that it can be kept in place by a piece of tape.

  I'm prone to breaking things, I am working on that.  I don't want to break my 4 month old printer!

  Any ideas?  Thank you.

  The main part of the output tray is not removable.  There are a few alternatives: the tray can be removed partially opened and printed pages, loaded in it - it should not be necessary to remove the tray completely.

  The other possibility would be to simply print using the auto duplexer.  If you are printing on plain paper or paper index, it should work, it would not be suitable for printing on the back of the photo paper.

• HP Officejet Pro 8620: Error paper output

  I was printing from my computer to my HP Officejet Pro 8620. I got a job and then I got the next ready to print work.  That's when I got an error "no more paper. Loading tray. "The problem is that the tray was out of paper. The paper tray is loaded and closed. I have even the printer off, left for a few minutes, then turned it back. I ALWAYS get the error "out of paper. loading tray. "Help, please!

  No software change or recent driver. My internet connection is wireless.

  Hi kwhite1,

  Thank you for the update. I hope that the cleaning rollers solves the problem. :-)

• HP Officejet Pro 8620: Printing on card

  I have designed a note card in Word with the correct disposal 6.1 size (wide) x 8.3 (long).  My paper corresponds to the size of the layout in the printer paper tray.  When I print the card, an error message "Mismatched paper" stops the printing process.

  I have re-made the note on paper card letter by adjusting the margins but I always get the error message "Mismatched paper" when I try to print on the note card size.

  I tried also to creation of Photo to print a note card and who does not.

  How can I print correspondence on this HP 8620 cards?

  You will need to create a custom form, take a look at this link.

• hp8620: re - print a fax on 8620

  I had a paper jam when printing a fax.  Now, I need to reprint and cannot find any of the manuals.  How to reprint a received fax?

  For the Officejet Pro 8620 manuals can be downloaded from HP here.  Starting on page 68 and 69 of the Manual:

  Reprint of faxes received from memory

  Faxes received, which are not printed, are stored in the memory. NOTE: once the memory is full, the printer cannot receive the fax again until you print or erase memory faxes. You can also delete the faxes in memory for purposes of confidentiality or security.

  According to the sizes of the faxes in memory, you can reprint up to eight more recently printed faxes, if they are still in memory. For example, you will need to re - print your faxes if you have lost the copy of your last draw.

  To reprint the faxes in memory from the printer control panel

  1. make sure you have loaded paper in the main tray. For more information, see loading paper on page 23.

  2. in the Control Panel printer display, press and drag your finger on the screen and then press Setup.

  3. press on the configuration of the fax machine.

  4. Press Fax Tools.

  5. press on the reprint of the faxes in memory. The faxes are printed in reverse order, where they were received with the most recently received fax printed first, and so on.

  6. If you want to stop reprinting the faxes in memory, press on (cancel).

• OfficeJet Pro 8620: Paper feed problem

  New Machine - age for a day. Follow the installation procedure and a tray loaded with good paper 20 # 8-1/2 "x 11". When I send a print job to the printer - the finished sheet is great except for a double crease to the top of the sheet. It's as if she gets stuck, deform the sheet and then it ends. It is not appropriate for an office environment.

  This printer has a duplex on the back unit.

  Secondly when I put the tray paper for 4 X 6 photo paper and load the tray... it won't pull the paper and printing. The error message says to check the configuration of the status bar and load the paper - I have already done.

  HI @Scott18,

  Welcome to the Forums of HP Support!

  I understand that your day an old printer HP OfficeJet Pro 8620 is the rustle of paper and do not print on paper 4 x 6. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can certainly understand how it would make you questions in an office environment. Looks like it's that a barrier inside the printer or a roller is defective.

  To try to fix the problem, I suggest that take a look deeper inside the printer with a flashlight to see if you can determine the cause.

  Please, try the steps in these guides:

  •  Displays a Message "paper jam".
  •  Displays a Message 'Transport Jam'

  NOTE: Some steps several times may help solve the problem.

  If you have completed all the above steps and your product still has a problem, service the product. If the printer is within the buyers remorse period, put the printer in the point of sale or contact HP.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP 8620 dentyne paper 67lb

  I just bought a HP 8620 and need to print on paper 67lb.

  Set up the printer for the first time and trying to print 67lb it would not feed and I got the error output of paper with the instruction to check paper and reload the tray and hit OK. 20 lb paper is ok.

  I checked the tray and reset the status bar and haven't tried again, no joy. Looked at the tray and the paper looked like he tried to nurture as he took a little. I tried again and kept get sandbox error so I touched just OK about 6 times and she finally fed.

  Then I printed out my paper and noticed that there was an indentation at the top/center of paper and scratch on 1/2 in. long, vertical. the indentation is very sensitive and can be felt with the fingers, almost like a small crease.

  Support for HP (3 hours of work with them) had no idea.

  I took the printer to the store and got another.  The 2nd printer does exactly the same thing, no flow to the

  OK is reached about 6 times and indentation appears high in the center of the paper.

  I wonder if the roll would cause this trouble?   I'll be on paper 20 lbs too, but not nearly as noticeable.

  The printer properties are set for plain paper thick, rather than photo etc.

  Thanks for all the ideas,

  Chuck

  Hi HRD1,

  I suspect you're right, the rolls of selection are trying so hard to feed the paper they celebrate the sheet. You mentioned that you have select heavy plain paper in the settings, I think that we are able to manipulate the sufficient parameters to get the printer til accept this document, but I make no guarantee. Here's the thing, this printer supports 16-28 lb of plain paper, photo 66lbs paper (Yes a pound less than what you need), envelope 20-24lbs and index cards 110lb.

  

  Source of the image

  Paper using unsupported can cause complications such as you have described.

  Now my thought is, if you change your type of paper for photo paper or an index, you can just get lucky, but as mentioned, it is not supported, and therefore not guaranteed.

  However, I wish good luck!

• OfficeJet Pro 8620: Can the 8620 Pro Officejet print 2 sides legal?

  The question is in the subject line. The specifications of the officejet pro 8620 indicate duplex printing functions, but is able to print double-sided legal (8.5 x 14) as well as the standard 8.5 x 11?

  I've already printed double-sided with an 8.5 x 11 sheet of paper, but still to face a compatibility error when you attempt to print both sides of a sheet of legal paper size (which I use quite often). Can this printer, printing of 8620 officejet front and back of a sheet of legal (8.5 x 14) paper?

  I tried to print one side first, and then put the paper in the tray to print the other side and the results have been frustrating to say the least. Some leaves will turn out fine, but sometimes the printer (which is only a few days out of the box) will take several sheets of paper (up to 5 simultaneously) and spread them just enough to ruin every one of them.

  Suggestions?

  The 8620 cannot print 11 x 14 in duplex mode.

  Also check the firmware 8620, FDP1CN1502AR is the current with an update "improved reliability in the paper path.

• Communication between Nughtly and HP printer pro 8620

  My OS is Windows 7.

  I have a printer HP 8620 Pro. The printer works with all other programs except every NIGHT.
  The message is nocturnal cannot communicate with the printer.

  Can you please specify?

  Kind regards
  Ivor Surveyor [isurveyor @ vianet.net.au]

  isurveyor said

  I clicked on your reference and received the message:
  «Your Firefox is so far.»
  Should I uninstall my version of Firefox and try again?

  Yes, you can give it a try. Because the current stable version is Firefox 38.0.5 and you use 41.0. Which is a very unstable version.
  Then, before uninstalling to download the current version from here: https://www.mozilla.org/en-US/firefox/all/
  (You will see a lot of choice of language here. You can simply download (United States) English version for windows).