HP all-in-one: Microsoft Office does not.

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• All-in-one HP 6525 does not install correctly

  Hello and hope you can help me. I tried looking for the answer to my problem in the previous posts of the forum but could not find anything useful for me.

  I bought the printer about a month ago, I installed it without any problem (wireless), but at some point, I couldn't use the scan function. I had to use the USB connection to make. I thought about uninstalling resettlement of amd, but several problems have emerged. Now, I can not install all the features, scan function does not work wireless, not to mention eprint. I have removed all HP registry keys before reinstalling the software still does not work. When I get to the control network environment, the program blocks. The printer is connected to the wireless network, it shows even documents.

  Please, can you help me?

  Hi @ionelaiordan

  I understand that you have already uninstall it and tried to install it, but the following steps may resolve the software questions have expressed you;

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%

  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted

  3. The new software - uninstall the printer software Instructions

  4. Once the uninstall is complete, reboot the computer

  5. Follow these steps to reset the registry settings and options for Windows Installer.

     • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run

     • In the Open box, type msiexec /Unregister, and then click OK.

     • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run

     • In the Open box, type msiexec/regserver, and then click OK

        * Note: there is a space between the c and the /.

        

       If you do not at this stage, use this link to perform another way. Restart Windows install

  6. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup

  7. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html

  8. Perform a clean boot > How to perform a boot in Windows

  9. Download the following SP40669 file download - if this download and or install, please proceed to the next step.

  10. Disable real-time scanning and the firewalls; The image below is an example of McAfee, if you have another antivirus program and need help to disable the analysis in real-time and firewall let me know.

      

      Source of the image

  11. Download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help Windows 7, Windows 8, and users Windows 8.1 download and install the latest and most appropriate HP software solution for their HP printer.

  Please let me know the results of these efforts.

• All-in-one HP OfficeJet 8610: All in one HP 8610 does not print right to police

  Hello

  you just bought a new HP all-in-one officejet 8610 to replace my 8600.

  I use a police - Babylon5 hollow - to print a message (like "COPY") to the text, in red (but result in black or any other color is the same).

  While my 8600 (and all my other printers) does it perfectly, the 8610 messes things.

  The lines of the police (I use the 50 size) are so thin that the text is as good as not there.

  I checked the settings of the printer, and they are substantially the same as for the 8600.

  Any ideas? I use this font for years, and I am very attached to it :-)

  Thank you

  Leo

  Hello

  It is not the solution, but I solved my problem by using another font.

  Thanks for the support,

  Leo

• HP PSC 1410 all in one printer scanner does not work

  My printer, HP PSC 1410 all-in-one works fine as a printer, a scanner and a copier until I had a virus and had to reformat.  I have the original HP for the printer drive, downloaded the software undated and have loaded, deleted and reloaded the software 20 times.  The printer and copier works well.  Microsoft appears saying that scanner drivers are not certified, etc. and I can't scan to work.  I had put in hundreds of hours trying to get this to work.  I am 71 years old and I already have the computer work for my company 18 years ago.  My inability to solve this problem that bothers me more than anything else.  I need some young soul to help me that whip.  I don't buy a new computer or upgrade to Windows 7 until I fix this.  It has become a challenge, but I need help.  Kenny:

  Hi KennethPlaisance,
   
  Method 1: HP has created an update to update the driver to scan and fix the problem. Check if it helps you to fix the problem.
  For more information, see:
  The digitized files disappear after scanning with HP Solution Center
   
  Method 2: Use the diagnostic utility scan to fix the problem automatically.
  Visit this link to download the utility:
  "Scanning device could not be initialized" and related scanning errors display in Windows XP, Windows Vista and Mac OS X

• 7510 Photosmart HP e-All-in-one: Photosmart 7510 does not, tech help links not working no more.

  My 7510 Photosmart was working fine just a couple of days, but suddenly, I have a problem: he will pretend to be printed, but there are only a few weak gray lines (which do not match with the document being printed).  I tried the links online to HP technical support, but they all fail, with messages such as:

  Internal Server Error - read

  The server has encountered an internal error or misconfiguration and was unable to respond to your request.

  Reference #3.9733fea5.1428886261.1ce573bc

  The ink cartridges are all quite complete, except for the small black - the big one is full.  I got no error message.  I have reset to factory settings, without success.  I was printing a PDF file.  I don't think that the problem is with the computer, because I tried to print with another computer, with the same result.  The computer is a PC, in Windows 8.

  Help!  I need to print an extension with the IRS!

  Hello

  Please try the steps below...

  1 > while the printer is turned on, open the cartridge door. Check if the ramasseherbe moves automatically.

  2 > wait until the printer goes into silence.

  3 > try to manually move the carriage.

  4 > if the carriage does not move, it could be a ramasseherbe jam. You may need to check if there is a paper jam in the field of transport.

  5 > remove print head, close the printer cover. Unlug if power cord back of the printer.

  6 > wait 30 seconds, and then reconnect the power cord to the back of the printer.

  7 > install the print head and cartridges when prompted.

  If you the problem persists, please call HP Tech Support for assistance because he clould be a problem with the print head.

  If you are in the United States, the toll free # is 1-800-474-6836.

  If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

• HP Photosmart all-in-one scan button does not work - Windows 7

  "After you have reinstalled C4750 all-in-one software on my desk, I am constant flashes of" Windows configuration... TryApp ".

  In addition, the printer Scan to PC button does more work. Scans can only be initiated from PC. It would seem that the scan key is not associated with an application to launch the activity.

  Advice on corrective action to both questions would be welcome.

  Hi cliffview,.

  Welcome to the HP Forums!

  I see that your photosmart is not scanning.

  Please let this first message error/loading, so that you can tell me exactly what he said.

  Can analyze you successfully since the HP Solution Center?

  Also what the printer said when trying to scan to the computer?

  Hope to hear back and thank you for posting.

• 5520 all in one printer installation does not

  I have installed and uninstalled the software several times.  I used the wizard of HPinstall nothing works.  My problem is that when I click on the desktop icon for your printer, or in the all programs list, 2 files will open to another andnothing.

  The 2 files are:

  HPSPProgress.hta

  HPSolutionsPortal.hta

  I don't seem to have capacity toget one kind of control of the printer control panel (should I?)

  Anyone have a suggestion?

  Hi brisargr,

  I think, from what you described, that the problem is with the HP printer Assistant. Please use the following to resovle the question paper. HP Printer Wizard opens with an error in Script or in Notepad.

  If this does not resolve the problem, please post back with a screenshot of the error you see. How to take and post a screenshot on the Forum of Support HP.

  Thank you.

• Product key for Microsoft Office does not work

  Hey.  The product key at the bottom of my laptop does not for my Microsoft Office 2007 check my license.  I had the computer over a year when I first tried the product key and I was wondering if he could have expired or something.  The message I get actually says it's an invalid product key.  Any help I could get with this would be much appreciated.  Thank you.

  http://www.Microsoft.com/Office/offers/default.mspx

  The product key on the bottom of your laptop isn't for Vista, Office 2007.

  You'd have a trial version of Office 2007 pre-installed on your laptop.

  To continue to use Office, you can buy licensed copy of it.

  Buy from the link above, or check your computer local local store. Mick Murphy

• Dell all in one 926 printer does not print with Vista

  I can't go to my printer. I used the fix and it could not find any errors.  I have 6 print-ready pages, and I have the all-in-one selected as the default printer. I reinstalled the program printing and still cannot print. I'm going restart now.  I use windows vista

  Any help will be appreciated.

  Hi Piattsburgh Jim,

  Please see the link below for the Dell Web site for the latest software/drivers:

  http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R146832&SystemID=PRN_ALL_A926&servicetag=&os=WLH&osl=en&deviceid=11934&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=195205

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• HP Envy 5530 e-all-in-one: copy/scanning does not work

  All the functions of the printer/scanner worked before Windows upgrade Windows 7 10.  After 'upgrade' to win 10, scanner and copier functions are kaput.

  SYMPTOMS:

  Printer funtion still works

  * Copy funtion indicates "" Now"copy" but never active scanner.  Pressing Cancel does not stop the process.

  * Manual SHUT DOWN does not work with constant "Shutting Down" message.

  * Scan to the computer and scanning to E-mail functions do not work

  * Try to run Windows scan "does not recognize the HP profile" and cannot scan using Windows 10

  ACTIONS:

  * Initially received 'C4EBA230' message on the printer screen blue with flashing icons, but a hard reset solved error

  * Have completely uninstalled & reinstalled software base three or four times of HP and HP update disc once software has detected and installed

  * Ran HP, utility for troubleshooting several times before and after reinstalls for problems of scan - driver detected every time problem.   Ignore the results of audit of pilot and proceed to the verification of scan did not work

  * Performed four resets hard to return to the firmware with parameters.

  * Tried scanning HP and Capture app (Nope - message "Device is busy" - same device is not)

  * Voltage checked the cable power and the wall outlet (OK)

  * Checked ink levels (more than one half full)

  * Searched updates firmware (not available on HP support site for want 5530)

  Seems to me that it might be mutiple problems/possible solutions:

  Machine firmware problem?  n ' any means to reinstall the current firmware via a download?

  Mechanical scanner problem? -scanner engine bad/blown bulb? -where is the nearest HP Service Center authorized Texas?

  New driver development necessary to scan to computer compatibility with Windows 10? -C' you all of the problem

  Your diagnosis?

  Hi doktor,.

• I have a hp photosmart c7250 all-in-one wireless radio does not work

  I have a HP Photosmart C7250 all-in-one and the Wireless does not work.  When I try to go through the wireless configuration wizard, the test report shows the following - 'the wireless radio does not work.  Contact HP support.  Can you help me?

  We will reset the printer.  Turn the power off, hold it # and 6 keys all on again.  Go to Configuration > network > wireless network Test later to see if it worked.

• HP Officejet 6500 Wireless all-in-One Printer - E709n does not print

  My HP Officejet 6500 Wireless only all-in-One does not print from my main computer. I can scan from this computer and print them from others. I uninstalled and reinstalled the software and drivers, restarted the queue, run the scan doctor and get error error unknown/deviece.  I have disabled the firewall unplugged abd and repluged the power to the printer.

  Any thoughts?

  I have messed with my firewall and had it work. Still not sure what I did but it resets something. Thanks for the help.

• MacBook / J4580 All in One / software Parallels - does not PRINT - HELP Please

  I'm going to lose my job in real estate - I have a Macbook - when I'm on the side of Mac - the printer works - and print.  However, when I'm in Parallels - it does not recognize - only get the message "printer error".  Real estate agency associated with the elements run only windows - so I spend a lot of time in the analogies.  Our it guy at the office said to make sure I have install the CD on the side, parallels - but this doesn't work either.  Called the Apple Support - they could not answer for Parallels - cost of Parallels for their support - so I will try this forum first, before I have to pay to see if anyone else has encountered this.  Thank you!

  This can be a Parallels in question, but let's get XP work just before mess us with Paralalls:

  Verify that you can access the web page internal to the printer by its IP address.

  1. click on the 'Start' button--> printers and fax machines.
  2. under print jobs, click on "add a printer".
  3. click on 'Next' on the Add Printer Wizard window.
  4. Select "local printer attached to this computer. Deselect "automatically detect and install my Plug and play printer." Click on 'Next' and follow the instructions.
  5. now, select HP in the manufacturers list, select your printer in the list of the models of printers and click the button "next".

  6. If you can't find your printer, you will need to find the installation CD and use the 'Disc' option to select one of the files hp*.ini. You can also select another model of the same type HP printer.
  7. Add the name of print spooler, and then click "next".
  8. click on "next".
  9. click on "Next" and "Finish."

• Product key of Microsoft Office does not work

  Hello.

  My toshiba laptop provided with microsoft preinstalled and you need a product key which is at the bottom of my laptop.

  But when I get it im told its draw.

  I was wondering if anyone knew how to sort it. ?

  Hello

  The serial key you found at the bottom of the device is NOT a key to office.
  It s an OEM of Windows key!

  The key of Microsoft Office, you will find on the cover of the recovery CD!

  Please don t mix the two keys ;)

  Best regards

• HP DeskJet 3630 all-in-one: desjet 3630 does not print color

  Hi, I bought a new HP DeskJet 3630 series all-in-one printer today. Setting up the printer I did several tests that show color printing, however, whenever I try to print an image in color (working on my daughters school book) it prints in black and white. I did troubleshooting all I can think of, we have no black & white printing turned on. I'm not quite sure, what else to make sure the printer is brand new and should be able to print in color?
  Any help or advice would be much appreciated.

  Not quite sure what I did to make it work, di, but the cleaning cycle for the cartridges of ink & rebooted several times, and the printer is now printing normally =)