5520 all in one printer installation does not

I have installed and uninstalled the software several times.  I used the wizard of HPinstall nothing works.  My problem is that when I click on the desktop icon for your printer, or in the all programs list, 2 files will open to another andnothing.

The 2 files are:



I don't seem to have capacity toget one kind of control of the printer control panel (should I?)

Anyone have a suggestion?

Hi brisargr,

I think, from what you described, that the problem is with the HP printer Assistant. Please use the following to resovle the question paper. HP Printer Wizard opens with an error in Script or in Notepad.

If this does not resolve the problem, please post back with a screenshot of the error you see. How to take and post a screenshot on the Forum of Support HP.

Thank you.

Tags: HP Printers

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