HP Color LaserJet 2840 confused with 2830
We had problems with our HP Color LaserJet printer 2840, so I took it to a store of the local computer for repair. (The problems were that the printer has been really bad grinding and tray 2 had stopped working...) So, I came back from the shop, and these problems persist... But it is a different matter, with the store I had this 'repaired' at...
Here's my new problem: I plugged the USB cable into the printer and put the power cord back where it belonged. Interestingly, Windows XP decided to not detect it as a new piece of hardware, but he insisted on detect it as a HP Color LaserJet 2830. Again, we have a "2840", not a "2830.
I don't know what the difference between the two models, all I know is that Windows XP has never detected this printer as a "2830" before. I then proceeded to delete all printers and then re - install the appropriate driver. Unfortunately, the installation failed. Who, even once, never happened to me before with this printer. At half-way I suspect that if I could get Windows XP to detect this printer as a "2840", which it IS, instead of a "2830", which is NOT, that maybe the driver install might work. But that's pure opinion
A reasonable question you may have is "are you sure they gave you YOUR printer back? What I know for sure right now is that the model number printed directly on the top of the unit says "2840", not "2830" there was at least a note that one of our Church stuck on the printer. For this, I'll watch the next time I see the printer...
So, I have two questions:
1A this problem never happened before, and what could be the cause?
2, and the BIG QUESTION: How can I get Windows XP to understand that it's a 2840 and not a 2830?
Thank you for your help
Steven P. Ulrick
Hit the cable for card reader lose - if you pop the side cover you can put the cable on. If the cable is firmly attached, then the card reader is dead. He was supposed to be a released 2830 who had the fax but no card readers, but at some point, they cancelled this decision. However, the firmware was written for all 3 models, so when the printer detects a fax but no card readers, he is noted as a 2830.
The carousel grinding and not by pulling the tray 2 means he needs an interview by a truly qualified on this particular model HP technician. Tray 2 should be easy enough to fix, but the carousel may have to be realigned and this isn't an easy task. You may need to call anywhere or to go out of your way, but find a service center authorized in this model of printer.
I worked on this model myself for a few years - if you think a carousel of Squeak is bad, try to listen to 4 or 5 of them all at once!
Tags: HP Printers
I have a hp color laserjet 2840, I can't print with my pc dell with windows 7. Please help me. Thank you
This laser model was for XP. There is limited support driver for WIN7.
Just click on the link, select either the WIN7 32-bit or 64-bit and read the support documents to understand how to install it.
I am trying to load the scanner driver for HP color LaserJet 2840 via the network. When I got to the driver download page, I have two choices. We're driver HP color LaserJet 2820/2840 PCL6, the other is HP color LaserJet 2820/2840 PCL6 Plug and scan/print driver Solution play I don't know which I should choose. So I downloaded both.
Then I followed the instructions on this page... http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=. I have correctly installed the driver HP color LaserJet 2820/2840 PCL6. But I do not know if the driver drives the scanner. And I could not print any test page either. I don't know if I installed this driver properly.
But when I tried to follow the instructions to install the driver HP color LaserJet 2820/2840 PCL6 Plug and scan/print driver Solution play, I was confused when I tried to select the .inf file. There are a lot of .inf files in the directory. I had no idea which one I should choose. Also, I tried to run the EZInstall.exe, but it seems to only support direct connection via USB and not via the network.
Could someone help me with this? Please let me know which version of the driver should choose, and how do I load this driver.
One supports network connections, the other being a pilot plug-and-play (PnP) is configured to initialize and works with a USB connection.
Let me know if makes you better in the right direction.
Have a wonderful day!
My HP color laserjet 2840 Control Panel scroll out of control. The screen lights up and you can read "Hewlett-Packard", but nothing else. Under the words "Hewlett-Packard" that seems to be something (probably the word "Ready") scrolling to the right on the left of a way very fast, unreadable. I can't print with this problem.
I recently installed a mod for additional memory, but preinted fine a few days before, so that's not the issue.
If anyone has any idea how I can return to the "Ready" State, I would really appreciate it. Thank you.
Thank you for the reset option.
Since my original post, I called HP support and they told me that they don't support any more of my printer. I was even unable to discuss the issue, which has been quite disappointing.
I ended up out the memory mod that I mentioned in my post and the screen of the printer stop scrolling. I had the feeling that it was the question, because it was the only variable, but it was the good mod, so I wasn't sure.
In the meantime, I was forced to buy a new printer because I needed one and now I have an extra.
Have a series of HP Color LaserJet 2840 printer on a local subnet for home with two computers that share.
We can make regular features print very well.
We cannot get the SCAN function to work for the scan to e-mail or in a folder.
Went and used the HP Toolbox to set options analysis, but for some reason, they are not taken.
The Guide of the user for this problem are usless (as usual with the documents of the user).
I have spend too much time on this seemingly simple question, as usual. (months of work on this periodically)
I'm sure that's not that hard to implement.
Can you please help or advise.
2 computers on the subnet local via 100MB ethernet switch and router (basic stuff)
No problem of communication to the printer for print jobs or check on other orders of status.
Some scanning configuration problems.
Two client computers are running Windows Vista Home Premium SP1 32-bit
I want to set up the printer so I can scan from the printer directly to a folder on the machine either or e-mail to each machine.
I do the steps correctly, from what I can tell, but the info is not required or sent to the printer. ?
If I add an e-mail through the box to tools, I can fill in the email field and the name field, but it will not show when I hit Add.
Besides which should represent the box 'Host '? The printer or my personal computer?
If I try to add a file, it displays a browse box but never lets me select a folder to scan to?
I don't understand. Shouldn't be this embarrassing. And if it is, (as usual), the stupid tech docs should do a better job MUUCCHH through it. In fact, they don't even show or talk about the Host column. So what is this for.
I'm sorry, but to get your question more exposure I suggest posting in the trade forums since it is a printer. You can do so at http://h30499.www3.hp.com/hpeb/
I hope this helps.
I was using my printer HP Color Laserjet 2840 all-in-one and then upgraded to upgrade to Windows 8.1 and a new computer system. I was told that this printer is compatible with 8.1 (by HP support staff) only to find out that I can not format my analysis in a pdf file, a jpeg file only.
I'm curious to know why Windows 8.1 does not support the PDF on this printer? So I wonder if I mess with the jpeg file or to splurge on a new printer. Will there be an upgrade on the printer driver on HP that would restore the pdf to this printer on a scan function? I have reviewed again printers still want a Color LaserJet all-in-one and found the HP Color LaserJet Pro 200 at a reasonable price that is supposed to be Windows 8.1 bearable. Any comments or solutions would be appreciated! Really want to buy a new printer, if I did not also.
All you need is a PDF Converter. There are many other free published on the Internet through web services and applications that you can download to your PC. With a PDF converter all you need to do is create a new scan in .tiff and leave the converter format for you.
. PDF is a file owner belonged to Adobe type. Only licensed products are allowed to create. PDF documents from scratch. If I had to guess that the particular license with your expired for Win8.1 and HP printer model are not interested in this renewal. Therefore, you will need to use the free image formats and work with an Adobe product on your own for. Supported on this model of printer.
If you are considering the purchase of a new model of the printer, then check the full software downloads that are available. If HP has a comprehensive software solution that is available then the chances are good it can withstand. PDF on Win8.1. If no complete solution is available then HP may be the development or licensing to support and you will have to depend on the free TWAIN drivers and free file formats that are universally available.
I have hp color laserjet 2840, printing and copy empty, I change the toner and drum but nothing! any idea?
Sorry for my bed English
Try this test.
Printed page in after you get the blank page open the access door and see if you can move the carrousel by hand.
If the carousel will rotate the carousel latch is stuck.
The lock can be fixed by disassembly of the valve and clean some foam sticky residue deteriorated and its replacement by a thin piece of material. I use stickers very thin markers of a dollar store.
I had a paper get stuck in my printer HP Color LaserJet 2840. I removed the broken book. Then it hapenned again.
Deleted the book broke for the second time and now the error message on the print remains on the screen.
Also when I restart the computer os turn off the printer. I also looked at the printer, but I don't see anything.
Troubleshooting page here can help.
2840 ceased print after changing the black cartridge. He just printed white clean pages. Copy or printing did the same. Scan worked, the machine responded and moved and it was available in the internal network. But he appeard as the UN 2830 type. I checked the web, read on the card reader cable looselyness, opened the machine and fixed it firmly. Over time, he returned to 2840 to the different machines. Perhaps, he moved with all the reportoire. But do not print.
First of all I thought to a problem with the drivers. Tried to start/stop, restart until the firmware to factory status. Nothing has changed. Downloaded updates, I found on the web and installed (USB). Same thing.
The second I suspectec on the cartridge, the black one (the only one I've been using and replacing for the past two years). The date in the box was 2014, but I guess it is the date of manufacture as the last one, I used said 2012 and worked until last week. I ordered another news that came yesterday morning, but nothing has changed. (He went to $ 100).
On the way, I consulted technicians the on the phone who told me to think about the drivers. Which I had already checked. End of this road.
So, third, I read for one, and I found the problem associated with only yellow/white pages and dirty sticky solenoid. I had a couple of coffees... and opened and closed the machine according to the maintenance manual. Just two screws on the left, all works with the mechanics and four hours of work. Nevertheless, almost finished... the cartridges could not be loaded as carousel slots went to place. (This has happened since the fourth grade, from 2007, but simply by pressing the button, finally, they went to the place, or the carousel was loose enough to put them in place with a smooth finger pressure). I could get to three cartridges in place, but could not with subsequently. This time, has no looselyness in the carousel. Again, found the clip on this forum thing and put it manually. Finished,
In the end, I'm back to the starting point: everything seems to work... but... only clean blank pages come out of the machine.
With this information, can give me some clues to start before I guess I have a heavy left sweep and $ 200 in ink unusable?
(I don't have a technical repair close to carry my machine and a month unless it would mean I have to buy a new one...).
Thanks in advance. Sorry for my English.
Hello! I DID IT! The machine is repaired. He even printed in color with empty for two years color cartridges! So I'll spend a few minutes to explain where that has happened just anyone can use. The problem was a misallingment of the caousel gears. Two of them.
As I couldn't find a way to continue with the laser/scaner device index, which I opened it to see what it looked like http://www.teclar.eu/teclar.eu/laser_scanner_assembly_inside.JPG
following a hunch, I decided to try one last thing: re-align the gears of the carousel.
Once more, I took the manual, find the chapter and followed the steps. Everything I had done before took a third of the time, but the wind, unrouting cables, and especially the top plate made last even 3-4 hours (you never know if you want to break something). But the manual is very specific and if you are methodical organized and retain or photograph what you did anyone can take this machine apart to pieces and come up again. So I didn't.
But after you gain confidence I tried to put an end to the process earlier that I must made a mistake. When I had not yet placed the Assembly sweeping, nor any of the covers, I tried to test the machine.
Well, what followed were error59 and error57. Furthermore, as I have tried to set up the cartridges and imaging drum, I broke the imaging drum (if the right and left covers are not in place a lever in the imaging drum does not engage and you can not put it inside the openings if you try harder, you brake a nipple on the left side of the drum plastic; Eh_bien I pasted it yesterdey and today I will test if it goes...).
Affotunately, like Diogenes, I do not throw anything until he spent a period of five years quarantined (modern times) so I got an old Imaging drum which also let me know that I have broken in the most recent, could be put in place and proceed with the repair (even if it had been stored for more than two years He came back with a left of 5% of the work to be done...). So, what now? Back to the beginning and clunch and click all. Another two hours (now I reassembled everything, including the recent covers) tried a test engine: and worked! Even with colors contained in cartridges that did not spit out a single ink for two years! It's funny.
The specific repair was the misallingment. As you could see in the before pictures.
This was the position final alligment of the http://www.teclar.eu/teclar.eu/alinhacion_dereita_nova.JPG of speeds http://www.teclar.eu/teclar.eu/alinhacion_esquerda_nova.JPG
The point is that the way to align the large black gear with the small white gears is simple to shoot blacks out of their place, enough to run the as needed. By simple application of force. (Protect your fingers or you might get a slight cut). So, I'm wondering if I should have followed the procedure recommended by YouTube that does exactly the same thing without removing anything. https://www.YouTube.com/watch?v=xKwsYipQ0Ag The train left is perhaps not so easy to get around... but... because a lot of things you can break following standard procedure... I think about it.
One last thing. I didn't have a magnetic head screwdriver and I don't fix everyday machines so I made this http://www.teclar.eu/teclar.eu/aparafusadores.JPG which worked perfectly. Without a magnetic tip, no one can do that. Just to finish a few pictures of the parts and the machine http://www.teclar.eu/teclar.eu/solenoide.JPG http://www.teclar.eu/teclar.eu/pezas.JPG http://www.teclar.eu/teclar.eu/maquina_toda_desmontada.JPG
And thank you very much to all those who participated in the design of this machine. It's really rewarding to see how things are going without effort and can be dismantled and reassembled easily. I work in the construction sector, where almost everything must be broken to open it. Thanks again and God luck with your DIY repairs.
Several weeks ago the YELLOW color stopped printing even if all other colors worked well. Status of supplies showed more than 60% yellow rest always with the other colors. Thinking that the 3rd party cartridge YELLOW was the culprit, I ordered and replaced the yellow with a new cartridge HP 122. small improvement of very light yellow Q3962A appear on supplies Status Report, but a yellow bar on bottom missing. The firmware has been updated tonight, reloaded drivers tested with Post Script and PCL6, shot all the cartridges and tried re allignment, starting cold and power source changed out of wall against overvoltage protected, all to nothing does not. All suggested next steps?
The solenoid acts as a sound of this mechanism of damping and also as residue.
IBM used the residue of the term for a thin piece of plastic or rubber that was between the coil and the arm on a solenoid or relay.
You may know what is a residue, but not everyone reading this post will be.
my hp clj 2840 error scanner 5 always display switch repeatedly
P.S. this thread has been moved from Laserjet multifunction and all-in-one. -Moderator of the Forum HP
Hey guys I solved this case,
just need to clean the inside of the scanner, flat glass and the top glass, it's enough, it will work, (currently working)
Colors look purpleish when printing photos. It turns out that this is a problem with yellow print.
We tried to replace the yellow toner cartridge, and it was not fixed.
PQ troubleshooting, the yellow page is empty except for a thin (16th of an inch) to 99% a horizontal line at the top of the page.
In the configuration page, all the different areas that should have the yellow are mostly empty, with the exception of the same sort of thin horizontal line at the top of each of these areas. After updating the firmware from 03.001.0 to 03.016.0: in addition to what is described on the configuration page, some of the fields in the configuration page that should be yellow, have a pale magenta and more this yellow line.
Our technician came several times and has so far tried to replace the hvps, scanner laser, toner alignment and trainer kit Board. Nothing has improved the question. Then for the replacement is the regulator dc ($1000).
Anyone here have an opinion on what could cause this problem? It seems they are just throwing parts at home and we're about to tell them to give up.
It wasn't the dc controller. I figured out well out - somehow, there was a spring missing behind one of the speeds in the train of drum roll.
I upgraded to Windows 10, when I tried to use my scanner, I get the message - the printer does not see the PC. Is there a way to get around this?
First of all, remember to install the communication driver USB LaserJet of HP (DOT4) below:
Know that basic scanning capabilities only are offered through Windows Fax and Scan and only via a USB connection, not the network:
59.99 error is displayed on the control panel when the printer is turned on.
It is a product of the profit margin. For the best answer to your questions, you need to transfer your question at the following links.
I'm trying to hang the 2840 # to Windows 7. However, I get a message "Page complex" when you try to print. I have Windows 7. I read online that I should turn off USB secondary. I still can't get to the printer.
Thanks for posting your question in the Microsoft community.
I understand that you are uable to install a printer. I suggest that you try the methods
Check out the link and run the troubleshooter.
Open the printer Troubleshooter
You may also refer to this link and follow the steps other than the resolution of the problems mentioned in the article.
Why can I not print?
See the link, download the fixit and run. Check if the problem persists.
Diagnose and automatically fix problems printing and printer
Let us know you are having trouble or have questions about Windows.
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