HP Color LaserJet M477fdw MFP: HP Easy Start seems to be working but no PPD file is installed

I have two Macs.  I ran HP Easy Start approximately 3-4 months on a MacBook Pro and if I look in the directory "/ library/printers/PPDs/happy/Resources ', I can find the PPD that corresponds to my M477fdw printer.  Everything works perfectly fine with this Mac.

I just bought a MacBook and tries to run the HP Easy Start on it today.  I did install the HP Easy Scan v1.5.0.12 (which was the only choice to install it), then complete the program installation but no PPD files have been installed in the directory "/ library/printers/PPDs/happy/Resources.

Two Macs are running El Capitan (v10.11.6) but when I ran HP Easy Start 3-4 months ago (when it worked), I was probably on an earlier version of the dowry of the OS.  I checked the logs on the MacBook, and nothing stood out to me.  I used an administrator account to run HP Easy Start, but he has not made a difference.  I ran the tool command line for fixing disk permissions ("" sudo/usr/libexec/repair_packages - repair - standard-pkgs - volume / ""), but he has not made a difference.

Can someone help me understand why HP Easy Start doesn't work for me on the MacBook?

Solved.  I found a post that basically describes the following procedure for MacOS El Capitan:

  1. Under "system preferences > Security & Privacy > General > enable applications downloaded on:", take note of the current value (for me it was: "Mac App Store and identified developers").  Then select "Anywhere."
  2. Run the "HP Easy Start".  This time, I had the option of installing "Essential software" - which was never released before and of course, it makes all the difference.  Complete the installation and configuration of the printer.
  3. Check the printer works as expected.
  4. Under "system preferences > Security & Privacy > General > enable applications downloaded on: ', select what you had before.

No reset the print subsystem, disk first aid, setting the permissions of the disc, or restart is necessary.  Now the PPD files are installed and everything works as expected.

I checked the security and privacy settings on my MacBook Pro (which I had already installed this driver) and he was also to "Mac App Store and identified developers ' so I think that when I first installed the driver files in the past, I had this version and another version of MacOS behaved differently with regard to the security and privacy settings.  Or, possibly, HP doesn't have one of its files to the installer sign properly after the update.

In any case, I hope that this message will help someone in the future.

Tags: HP Printers

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