HP deskjet all-in-one 2540: error code 5 downloading smartprint

As other users when you try to download Smartprint, I get as far as "Parameter of Configuration" but then told me "has an unexpected error has occurred-error code 5".»  I can't find any information about the error 5 in the HP support pages. that would correct the problem. If anyone can help, I'll be very grateful

Hi @xwebfoot,

Actually, I meant the Internet Explorer browser.

Please check if you have a compatible version of Microsoft Internet Explorer on your computer.

What Version of Internet Explorer do I?

If you use a newer version, you will need to download and install an older version of Internet Explorer to be able to use the smart printing.

Thank you.

Tags: HP Printers

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