HP deskjet d1420: black cartridge stopped printing

Similar Questions

• DeskJet 1010: Black cartridge is full; but the prints either light gray or not at all.

  The black cartridge is full; but do not print.  When I do a test page with HP print and Scan doctor, black prints grey.  When I try to print using my desktop burner, it prints nothing.  Prints a blank page.  I had this same problem of six months; but was able to talk to technical support services because the printer was still under warranty.  They have solved the problem without delay.  The warranty expired 4/2015, so I'm unable to speak to a representative of Tech and unfortunately, I don't remember what the rep done to solve the problem.  Can anyone help?

  Thanks for the quick response.  I followed all of your suggestions and unfortunately I had to replace the black cartridge.  Nothing else has worked.  Does not explain why for the old cartridge ink levels showed as complete but does not print.  Hope this doesn't continue to happen with HP 61 cartridge.  Thanks again.  I appreciate your help.

• DeskJet 3520 black does not print

  I have a 3520e all-in-one Deskjet printer and I just replaced the cartridges in it all, because they were empty. Now, all of a sudden, the black will not print.

  I've done all the fixes proposed by the documents of support on this Web site. The cartridges are genuine, I bought them on the HP online store, they are installed correctly and properly ventilated. I had an alignment, but also print head cleaning. I used the app HP Scan and printing doctor who says that there is nothing wrong with my printer.

  I don't know what else to try at this point except maybe by yet another cartridge to see if someone else would work. I never had problems with this printer before.  I would like suggestions. Thank you!

  So far, there is no solution for this problem. Since my camera is out of warranty, I chose to do not call HP because I don't want to pay for a telephone diagnosis that will tell me what I already know: it is a hardware problem. I know now, so it's the printer and not the ink, because I bought and installed an another black print cartridge and still have had no luck. I got a free chat with an agent at best Geek Squad to buy today, who confirmed my suspicions that this is probably a hardware problem. I'll take the camera this weekend at their shop for repair.

• Firefox 3.6.10 allow me to choose a black cartridge only printing one my HP Officejet 6500 (not wireless).

  Selector only black cartridge is not active.

  The problem is your printer:

  Also, I have the OfficeJet 6500 and had the same problem. Black text was printing with a mixture of colored inks rather than black ink, resulting a gray, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine was created for "any printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints black very well. I have a Mac running 10.4.11. I hope this helps.

• How do I change computer to use only the black cartridge for print on PSC 950 h

  I'm having a problem with my hp psc 950 printer - when I try to copy something it gives me an error to support code on enter to align cartridges-i do this and it is not always copy - how can I change the printer to use only black ink, the color cartridge is probably more good, I just changed black ink and I really don't need the color in my copies - all solutions would be greatly appreciated

  Thank you

  Hi yalulu,

  I understand that you do not use the black cartridge only. I find the features page and the manual for the PSC 950 but did not find that I was looking for. I would suggest trying to use the printer in mode single cartridge, but I am not sure if the printer supports this feature, that's what I was looking for.

  Try out both cartridges, then put in black only. If this does not work, the only other suggestion I have is to replace the color cartridge.

  You can use the below document to troubleshoot color cartridge, select the document that best describes the issue, or take a look at the same time. You can find these useful.

  • Mistakes print cartridge
  • HP 15, 17, 23, 41, 45 and 78, printing unit is not detecting Due cartridge to white, waxy Substance on cartridge Contacts

  I hope this helps to solve the problem you are experiencing.

• How can I use only black cartridge to print documents

  Today, I installed hp 1510 printer all in one, it uses the ink contained in the cartridges, I want to just use black ink for printing documents, how can I do

  Hi @sandeepv

  I can help you with your print settings, so that the printer prints black and white only.

  If you have a Mac operating system, use the instructions below.

  Printing with the Black Print Cartridge-only option

  1. Click file and then click print.

• C410a printer and all of a sudden black ink stopped printing?

  I never received a warning indicating that the black ink cartridge ran low. all of a sudden I tried to print and nothing came out on paper. not even a shade of ink. So I replaced the black cartridge and it STILL will not print. I've tried everything. cleaning and everything. What is wrong with him? GGRRR

  Never mind. I finally got it to work. I continued to do a cleanup on it... again and again and again... and printing a test page. Finally, it started printing. I think it was clogged somewhere.

• 7520 of HP PHOTOSMART all-in-one: black cartridge for printer all-in-one PHOTOSMART HP720

  I ordered ink cartridges Combo Pack for the 7520 HP which includes a XL Black and color cartridges. However, I need the black size cartridge regular.  After having removed the black cartridge regular size and noting its product number (CR283W), I went to the HP site.  The Web site search indicates that the product number is invalid.  Then I called the HP support line. They have confirmed that it is not valid and sought-after product number to another number. After 15 minutes, I was directed to the shipping department. The shipping department was very helpful, but could not give me the information I need.  Please, please, please, can someone give me a product for a black size cartridge number regular to adapt to the HP7520?  I have the XL size black cartridge, I need the ordinary black.  Thank you.

  The 'regular size black' is a photo, available in regular or XL capacity cartrdige.  The number of actual product will vary depending on the country in which you stand, but you can find the correct information site about HP SureSupply.

   

• yellow and black cartridge stopped working - Photosmart 5510

  After replacing the cartridges to test my Photosmart HP 5510 with "nine" HP cartridges cartridges yellow and black are no longer works. I've tried every suggestion I could find on this forum, clean the vents, cleaning of the printheads, realligning, a 'hard' closed, etc.. Nothing seems to work.

  If you have followed all of the solutions provided in this document here. including the replacement of the cartridge as it may be faulty, sought to replace the product.
  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

• HP Deskjet 690C: HP Deskjet 690C printing with only the black cartridge?

  I have an old deskjet 690C I have a while to use it. So since I need to print only the text is it possible to install only the black cartridge and print as ink backup? Also are there drivers for windows 7 64 bit? And finally this printer works with a parallel to usb on a modern PC adapter?

  Thank you

  According to me, the Deskjet 690C requires both cartridges to be present for printing, although you might have a cartridge empty color installed.  The 'ink backup mode' feature was added later at the 690c Deskjet printer.

  There is a Windows 7 x 64 driver through Windows Update, see the image below.

  Regarding the USB-parallel converters, these can be problematic.  The models in the posts here have been verified to work on Windows 7 x 64 by users in the forum.

  

• C510a Photosmart: Black stopped printing on C510a Photosmart

  The black line print head no longer works in total. Not the Photo cartridge on the left. Two different new factory fresh cartridges have been tried. The ink levels are reported complete. It did not help of four 4 hours of cleaning the heads. Cleaning of the holes did not help.

  Hi @khpeter1,

  Welcome to the HP Forums!

  I noticed that the black ink stopped printing on your c510a Photosmart HP printer. I'm happy to help you!

  Please, try the steps in this guide, the problems of print quality. If this guide does not solve the problem, take a look at this post, Re: black printing not by @Ciara_B.

  If no job options, the print head / or the printer may need to be repaired / replaced. Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this helps!

• Black cartridge does not print 6500 wireless all-in-one printer

  He can't get a black cartridge to print even after cleaning the print heads on my of 6500 all-in-one wireless printer.  I tried cleaning the heads of print and sensors twice no longer useful, but can print color.

  jweatherly, unfortunately, it seems that your printhead may be dried or damaged. I would recommend that you replace it if a local retailer or through HP directly.

  However, the print heads can be an expensive part of the printer to replace. On this thread (http://h30434.www3.hp.com/t5/Other-Printing-Questions/HP-6500-Office-jet-E709a-Black-printer-cartridge-HP-920-not/m-p/447545#M28623) Bob describes some steps to clean the printhead in a more direct way. It might be useful to follow the steps, he did and see if it improves your print quality, since he worked for others.

  Let me know if it helps!

• HP Photosmart c309a ink cartridge black will not print

  I have a HP Photosmart model # 309 has all-in-One and now my black ink stopped printing. I ran all the tests; That is to say, aligned printheads, printheads cleaned, print a Diagnostic page and print a test without result page. My color will be printed, but when I try to print something from the internet or other, print the colors and the background is so low in black, it's unreadable. Hope you have solved the problem. My black ink shows that it is half full. My printer is 14 months old. Help.

  This widget could not be displayed.

• New black cartridge does not print - Photosmart 5510 all-in-One

  I replaced all my ink cartridges when they ran.  The black cartridge is printing not and cannot even print alignment test page to align my new cartridges.  They are HP cartridges I bought and now after all cleaning procedures, I have now exhausted all new cartridges.  My warranty is exceeded, even if I have not received the new printer last Christmas, but my family he registered in August when they bought it for me.  I'm going to buy new cartridges, but I fear that I will lose more money that this problem will not be solved.  Someone help.  I have uninstalled, reinstalled, cleaned print heads, tried to align the cartridges but error message appears then all new Board would be good.  Thank you

  Hello Cath,

  I'm really sorry to hear about your Photosmart 5510 aligning properly and not printing in black ink. I understand that you have tried to align the printer and it has not solved the problem. I want to help you and make you my best to do it!

  At this point, I do not pretend to try new cartridges (especially black) and trying to do the alignment again. I found a useful troubleshooting guide following which solves the problem, I hope.

  Here's the guide I recommend following step by step:

  A "alignment failed" Error Message appears on the printer

  * Tip - make sure that the printer is connected directly to the wall outlet.

  Please do not hesitate to post your results here and I will help you further if necessary.

  Take care

• DeskJet 3050 j610a does not print

  Hi, my Deskjet 3050 j610a has stopped printing in black or color. I use Windows 7 and Surface RT with this all-in-one wireless printer, and I have reinstalled the printer software earlier. HP diagnostic tools say the printer is fine, but it is not printing. It is visible to my computers and even paper and looks like it is printing. Just no images on the documents.

  Any ideas out there? Thanks for the attention.

  HTG

  Thanks for the suggestion. It turns out that HP tech support was able to understand my printing problem came to have old cartridges. I went to the store and got new ones, and now the printer is once again beautiful documents. Thank you, HP!