C510a Photosmart: Black stopped printing on C510a Photosmart

The black line print head no longer works in total. Not the Photo cartridge on the left. Two different new factory fresh cartridges have been tried. The ink levels are reported complete. It did not help of four 4 hours of cleaning the heads. Cleaning of the holes did not help.

Hi @khpeter1,

Welcome to the HP Forums!

I noticed that the black ink stopped printing on your c510a Photosmart HP printer. I'm happy to help you!

Please, try the steps in this guide, the problems of print quality. If this guide does not solve the problem, take a look at this post, Re: black printing not by @Ciara_B.

If no job options, the print head / or the printer may need to be repaired / replaced. Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

I hope this helps!

Tags: HP Printers

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