HP Deskjet series 2542 says printer tray is not open

I'm running a 32-bit Windows 7 system and I downloaded the software for the series of 2540 deskjet HP off-site. He connected wireless very well. TI a half printed a page once and now when I try to print says the output tray is closed, but it is not. How can I fix?

Hi @mmchatton and welcome to the Forums of HP!

I see that you run into errors opened the door.  I would like to help!

I recommend you to perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

I would also turn on the power of the printer into a new outlet.

Then I recommend this document on lights blinking.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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