HP ELITEBOOK 8540w: DRIVER PROBLEM

Similar Questions

• HP Elitebook 8570W: driver problem: other devices - device base system and unknown device.

  Hi guys,.

  After doing a clean update on my HP elitebook 8570W I had a few unknown devices in my device manager.

  The first is a device called "base system" in PCI Slot 2 (bus PCI 36, device 0, function 1). I tried everything in my ability to determine what is this device and what drivers to install, so far without success.

  In the same section. other devices, there is another unknown device on PCI Express Root complex that gives me the same headache.

  I hope you guys can help me understand this.

  If you need further information, I will be happy to provide that.

  Kind regards

  Didier

  Hello:

  The base system device is certainly the JMicron card reader needs the driver, not the alcor one.

  You need this driver...

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=5257503 & swItemId = ob_124666_1 & swEnvOid = 4158

  If the driver above does not installing it automatically, try to install manually.

  To manually install the driver, go to Device Manager, click the Base system device.

  Click the driver tab.  Click on set to update driver.   Select her browse my computer for driver software option and find the folder of the driver that was created when you ran the file.

  The file is located in C:\SWSetup\sp63637

  Make sure that the include subfolders is selected and see the driver installs like that.

• EliteBook 2540p: driver problems Server 2012

  I wanted to convert my Elitebook 2540p on a Server Standard of 2012, he met all the technical aspects and does not see well if any challenges.  After installation (which was successful) HDMI, VGA, as well as several errors about Device Manager drivers is appeared. Not able to image of casting and or project VGA or HDMI to external monitor.  Have downloaded all the drivers on the HP Site, I can find about Windows 8, Windows 7, but still in deca.  Can someone please provide a direction... Closed, it's what I'm experienceing.

  THX

  Tim

  

  Yes... I know that there is no support for 2012 server converts this HP product. So that being said, thank you very much for giving your talents and time of day on these issues. I will follow your direction and do the best I can.  Once again thank you very much!

  Tim

• HP Elitebook 8470p driver problems

  Hello. I'm trying to imagine a HP8470p with Windows 7 x 86 business. I have an unknown device is coming.  The hardware ID is ACPI\HPQ6000 * HPQ6000.

  Can someone tell me what driver I need for this camera?

  Thank you!

  Hello

  You need HP 3D DriveGuard 5 from the following link.

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=5212907&prodNameId=5212908&swEnvOID=4054&swLang=13&mode=2&taskId=135&swItem=ob-110813-1

  Kind regards

  DP - K

• HP elitebook 8540w: recovery of the hp 8540w bios problem.

  Hello everyone,

  I have hp elitebook 8540w that stuck on the screen of the logo with the text below "press the ESC key for startup menu '.

  its seems that something is not wrong with the bios, so I tried to recover the bios with usb key method and win + B key

  my new problem is that when I press the power after pressing win + B a flashlight is from the middle of

  the touch screen which is located in front of the keyboard under the screen, it contains the letter 'A '.
  and on the left of the letter a photo of a lock, does that mean flashlight?

  http://icecream.me/bf66d93981e4511cec04e7276ef7b0cb

  Hello @Alghzawi,

  To get your question more exposure I suggest you post in the trade forums since it is a commercial product. You can do to commercial Forums.

  Even if it is a Commercial product, I found that the system tells you that the caps lock is on.

  I recommend to restore the default BIOS settings. You could restore the BIOS with this document by selecting the reload the default BIOS settings. This will restore all the functions return to default settings.

  You can try perform a reset.

  When you perform a hard reset note remove all USB devices. Disconnect all non-essential devices.

  Here is a link to computer does not start for Windows.

  Can you hear the Fans? If so, try to connect to a monitor to see what is happening.

  Here's a video that might help. It shows you how to reinstall the HARD drive, which is sometimes useful

  Thank you.

• EliteBook 8540W: USB 2.0, 3.0 & cd drive is no longer function

  Yesterday, I upgraded the HDD for one SSD Intel and flashed the bios to version F.50. After the installation of Renesas Electronics USB 3.0 Host Controller, I rebooted the system to see that none of the work now USB ports. They do not work windows outside. In addition, the network card, wireless and dvd drive has stopped working. The only device which is not affected is the touchpad. System Restore did nothing to solve the problem and now, I'm stumped. The only way to introduce something new would be via the hard disk. Any suggestion would be greatly appreciated that I never met a problem like that. Thank you in advance!

  HP Elitebook 8540W

  Series: (deleted content)

  Product: SJ963UP #ABA

  Try to fix possible corruption in the OS system files by using the DISM tool / command line utility. You will need an internet connection.

  https://www.google.nl/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwi7p8qFiqvJAhXBfg8KHckiCI0QFggwMAI&url=https%3A%2F%2Fblogs.windows.com%2Fitpro%2F2009%2F07%2F28%2Fmanaging-windows-7-with-dism%2F&usg=AFQjCNEcv4Za5Fl17QAC9V3-U17sgk_Isw&sig2=BrQSFPrIYLQWos-eadY59g&bvm=bv.108194040,d.ZWU

• HP EliteBook 8540w: "Base system device is not installed driver.

  Hello

  I recently installed Windows 7 Enterprise on my HP Elitebook 8540w, and since then the unit has been a couple of kinks.

  The material under properties pc looks like the picture. It does not install a driver for my printer/scanner, and the headphone jack has not worked since installing Windows 7 Enterprise.

  Thanks in advance.

  

  Hello:

  Please first install the chipset driver and restart:

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4096175&prodNameId=4097219&swEnvOID=4060&swLang=13&mode=2&taskId=135&swItem=ob-83120-1

  The base system device is lack of card reader driver:

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4096175&prodNameId=4097219&swEnvOID=4060&swLang=13&mode=2&taskId=135&swItem=ob-79317-1

  See if this driver USB 3.0 solves the problem of USB.

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4096175&prodNameId=4097219&swEnvOID=4060&swLang=13&mode=2&taskId=135&swItem=ob-81459-1

  If the unknown device persists after installing the above drivers please do as David has requested and post the hardware ID's for her if we can send you the link for the drivers.

  Paul

• Can I change the HARD drive in my Elitebook 8540w for one SSD?

  Hello

  I have a HARD drive which started making funny noises and I expect to do fast enough. And while that is depressing in its own right, in my view, I better the situation and and put it in a fast SSD instead of the old thing. But before I go and buy the equipment I need to know that it can actually be done. I read another thread on this forum about to put an SSD in the expansion slot (CD/DVD), but I want to replace the main HARD drive. So my best guess is that it is possible, but if there are people here with experience, please guide me in how to proceed.

  I made a backup of all my important files so really the only thing I want to do is remove my old HDD and put a new and then install Windows 7 from disks that followed with the computer.

  I thank very you much for your time and your help.

  Hello

  Nothing don't you to replace an old HDD with a fastest SSD 'modern '. In theory, you can use ANY SDS but on the safe side, please use SSD suppliers which guarantees its product will work as the following seller:

  http://www.crucial.com/EU/upgrade/HP+-+Compaq-memory/EliteBook/EliteBook+8540w+mobile+workstation+%28Quad+core+processors%29-upgrades.html

  The process is very simple (I actually put a Crucial 960 GB to one of my machines today). My suggestion: prior to material things, backup all files/data and prepare a 'big bang' (in my case, I cloned my old HDD so very fast). Please read the following articles for more information:

  http://www.ComputerShopper.com/laptops/HOWTO/How-to-upgrade-your-laptop-s-hard-drive-to-a-solid-state-drive

  http://Lifehacker.com/5837543/how-to-migrate-to-a-solid-state-drive-without-reinstalling-Windows

  Kind regards.

• EliteBook 8540w crashes

  I have experienced some weird behavior of my EliteBook 8540w twice in the day: during labour, the whole of windows (not only) crashed suddenly without any previous error message, the machine, stop completely and instantly, like someone would have turned off a light bulb. Can you please explain what is causing this weird behavior? Any cure? Please feel free to ask back in case you think that my question is not clear enough.
  
  I use Windows 7 Pro, SP 1

  P.S. This thread was moved from the company - Compaq, Elite, Pro for laptop - PC HP ProBook, EliteBook, Compaq, slate/Tablet PC, Armada, LTE - HP Forums Moderator

  Like that sounds sudden questions as a potential problem of h/w. is the system on battery or plugged when closing occurs?

  In addition, before opening a case of pension (these systems come with a 3 year warranty), I encourage you to make the updates of drivers and bios

  Better, however, is to use the Softpaq Download Manager (www.hp.com/go/sdm) to install all the updates available and required for your systems. Just a word of warning only select and update h/w driver and BIOS (must be made independently of the other updates) with SDM, a great tool that does not do the WRONG thing

• EliteBook 8540w: battery - battery load, but not charging

  Hello

  My HP elitebook 8540w works perfectly accept for one small thing, the battery. The laptop is bought in 2012.

  When my battery is mounted and the AC is plugged in, it is said: connected Ac, battery charging. But in fact the battery in the logo remains static, and it does not charge. It's already a second new battery (first, I asked the supplier of spare batteries to send a new one, ordered through parts EET, accepted HP dealer for replacements).

  When I run hp support assistant, he says: the battery is faulty, replace immediately.

  Underneath, it gives the code: 9LN162-000000-XD7U3F-C0CU03

  This was also the case with the previous "new battery." Same code.

  I lost faith in the assistand of support from hp on this part, since it is already a second new battery...

  I've tried all - remove driver for battery manager and holding down power button and other things.

  Does not work. The fault could be in the laptop?

  Help, please?

  Niels

  I contacted the service to call hp and they told me that the error code is not really explain anything about the specifics of the problem. It's probably the connection between the motherboard - battery and AC adapter plugin, because I tried different batteries, adapter, software reinstalls etc.

  One thing however, HPA, he says that the status code is 0c. I have not encountered this code while browsing the web, you may know what it represents?

  I will contact a repairman to do the hardware checks, since I am out of warranty.

  Thanks for your help!

• Workstation Mobile HP EliteBook 8540w AND HP Support Assistant

  Assistant HP support keeps showing me that there is an update for the graphics card AMD driver and control panel for my HP EliteBook 8540w. It is for the driver to download and then fails.  I could update all my drivers except this one today.

  The driver version is listed in the Manager Support HP in the following way:

  8.911.4.2 - A-145903C 120811

  Thanks AttackofZaq,

  I had already uninstalled and reinstalled it as suggested elsewhere on these cards (and before your above suggestion). Kudos are certainly in order because you answered, but yours was not the answer that solved my problem.

  Curiously, I used HP Support Manager to answer my question, to aid that it is built based on cat. I was put in a conversation with a competent representative of HP and he advised me to do the same thing as you. Still, I had to tell him it was all finished. I allowed him to control remotely from my laptop through virtual rooms of HP and he confirms what I said.

  In the end, we agreed that the wrong display driver that was listed in the support manager was an anomaly that should not be are revealed to me that he is not yet released. The representative stated that he would a note at HP on the problem as it was more than just an embarrassment on my part; I tried several times to install this driver ghost using HP Support Mananger only of for have failed and then uninstall later Support Manager himself AND finally post on this forum before you try the chat feature...

  Overall I am satisfied by the level of support I received. I recommend the option chat to everyone that I was helped by a real person with real technical skills and there is no "communication problem" between us.

• EliteBook 8540w black screen and lights

  Hello, first of all sorry for my bad English.

  I have this Elitebook 8540w, who suddenly shows this problem: when I try it lights up, the screen remains black and all the leds on the switch cover are active. The wireless and the power led on the front are also active, while the disc and the electrical connection led are disabled. The fan is too active.

  That's what I tried:

  -Works with only the battery or cable

  -Reset the bios, remove the RTC battery

  -Change the RAM

  -Remove the internal Sata Drive

  -Remove the battery and cable, press and hold the power button for a minute and then install the battery and power upwards

  None of these actions has had some effect. What should I do?

  Thank you

  Please contact the HP Support, I think that your motherboard has a problem

• EliteBook 8540w: Elite book 8540w Windows 7 or Windows 10?

  Hi all

  I have a HP elitebook 8540w laptop with Windows 7. It is advisable to upgrade to windows 10?

  @Mrstenter, I don't think you understand the topic at hand.

  HP Support Assistant won't see 10 Windows is a viable OS for this laptop, so, it will not find something for her.

  While most of the components have in fact several updates, available from the OEM component, HP has been terrible to sustain this business 'quality' "Élite" mobile Workstation.

  The Support Site for the 8540w was a mess, and terribly inconsistent, almost all the time it was available, it's a big reason that when it was time for an update of the platform, I went for a Dell M4800 instead of the EliteBook/ZenBook/s comparible.

  Now, @Bredzy , insofar as Windows 10 is concerned; I leave the upgrade happens to mine:

  I tried 8 and 8.1 on it and went back to 7 times.

  10 has been good so far.

  All the drivers I have in place before the upgrade were still in place after the upgrade, which was nice, and same OneDrive is synchronization, despite the fact that I am not connect with my hotmail account.

  If you do not rely on the card mobile broadband, you'll be probably a bit stuck here.

  I have not tried the once again fingerprint reader, again, because even in 7, the weird mix of validity and ProtectTools jived never really for me, besides, PT integrated only with IE, which I almost never use, so it was pretty useless once the laptop is unlocked at the start.

  If you want to get most of your drivers updated before the upgrade, links here is what I use, from legitimate sources (Intel, AMD or Nvidia, HP)

  At HP:

  Sp67214.exe BIOS F.50 (July 8, 2014)
  USB 3.0 Firmware 3.0.34.08 F402003 (August 1, 2012) sp54705.exe

  USB 3.0 driver 2.1.36.0(1 août 2012) sp54511.exe

  Intel IMEI/AMT Firmware 6.2.40.1045(31 Oct 2012) sp59666.exe

  Sp59684.exe Version: 6.2.40.1045 (November 5, 2012) Intel AMT to IMEI/GROUND

  Video of NVIDIA Driver 341.49 Rev.F(23 Mar 2015) sp70983.exe

  Fingerprint Sensor 4.5.133.0(20 juin 2014) sp66915.exe

  Quick Launch buttons 6.50.18.1 REV: A sp49456.exe

  Sp46999.exe Media Card Reader 2.14.00.05(8 Jan 2010)

  AMD:

  Choice 1: Over-Pants Mobile, specially for this laptop

  V8.911.3.4 (June 19, 2012)

  Choice 2: Radeon Mobile, which works very well

  15.7.1 (28 July 2015)

  Intel:

  Wireless (I have the 6300, that's what I'm a link)

  https://Downloadcenter.Intel.com/download/25223/Intel-PROSet-Wireless-software-and-drivers-for-Windows-7-

  I would recommend the driver package, PROSet is not useful for the normal needs of WiFi

  Wireless_18.12.1_ Ds64.exe

• EliteBook 8540w: lack of drivers for Elitebook 8540w

  Hello

  I miss a few drivers after installing WIndows 7 Professional (32 bit) operating system. Can you please help. I tried to download some, but ended up having blue screens. I reinstalled the operating system.

  Here are the identifiers for which it reports no driver

  Network-> controller

  PCI\VEN_8086 & DEV_4239 & SUBSYS_13118086 & REV_35

  PCI\VEN_8086 & DEV_4239 & SUBSYS_13118086

  PCI\VEN_8086 & DEV_4239 & CC_028000

  PCI\VEN_8086 & DEV_4239 & CC_0280

  -> PCI serial port

  PCI\VEN_8086 & DEV_3B67 & SUBSYS_1521103C & REV_06

  PCI\VEN_8086 & DEV_3B67 & SUBSYS_1521103C

  PCI\VEN_8086 & DEV_3B67 & CC_070002

  PCI\VEN_8086 & DEV_3B67 & CC_0700

  Simple Intervenion PCI controller->

  PCI\VEN_8086 & DEV_3B64 & SUBSYS_1521103C & REV_06

  PCI\VEN_8086 & DEV_3B64 & SUBSYS_1521103C

  PCI\VEN_8086 & DEV_3B64 & CC_078000

  PCI\VEN_8086 & DEV_3B64 & CC_0780

  Universal series (USB)-> Bus controller

  PCI\VEN_1033 & DEV_0194 & SUBSYS_1521103C & REV_03

  PCI\VEN_1033 & DEV_0194 & SUBSYS_1521103C

  PCI\VEN_1033 & DEV_0194 & CC_0C0330

  PCI\VEN_1033 & DEV_0194 & CC_0C03

  Unknown-> device
  USB\VID_138A & PID_0007 REV_0072
  USB\VID_138A & PID_0007

  Unknown-> device
  ACPI\HPQ0004
  * HPQ0004

  Can you please the links for drivers. Also, if there is no particular order I need to follow

  Hello, Intel 82577LM and 82577LC Gigabit Ethernet Driver

  Links: http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_101142_1 & sp4ts.oid = 4173772

  Administration Active Intel (r) technology-

  Link: ftp://ftp.hp.com/pub/softpaq/sp61501-62000/sp61783.exe

  Intel(r) Management Engine Interface

  Link: ftp://ftp.hp.com/pub/softlib/software11/COL34171/pv-84629-1/sp46290.exe

  Driver USB-controller for Hewlett-Packard-HP EliteBook 8540w

  Link: ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54511.exe

  Validity Sensor (VFS451)

  Link: http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

  HP Mobile Data Protection sensor / 3d guard player

  Link: http://ftp.hp.com/pub/softpaq/sp60001-60500/sp60389.exe

  Click on Bravo and accept as a Solution if my answer was helpful and answered your question.

  I am an employee of HP!

  r K

• HP Elitebook 8540w: RJ45 Ethernet connection view: HP Elitebook 8540w, win7 pro

  Hi people,

  I just bought a HP Elitebook 8540w with i7 2.67 GHz Quad Core 8 GB of DDR3 memory and loaded with a drive Cruzer (r) 250 Go Solid-State load then Win 7 Pro.  Can't see a wireless device appears in the device Mgr.  but thought that I could get around this and hook up to our modem WIFI (Infinity Technicolor TC8305C) as he has had 3 RJ45 Sockets at the rear, but when I go to Device Mgr network cards, do not see anything on RJ45 and it does not show a connection in network and sharing Center and I let Win 7 troubleshoot and it says that I don't have drivers for Ethernet controller and network controller.  Y at - it somewhere that I can go to get a big fat files with ALL the drivers for networking in it?

  Maybe this will fix the WIFI also?  But I don't think that there is a wireless network card physically in the unit and have one on the way.

  Thanks for any help,

  Jon

  Hi, Jon:

  You just need to install the drivers of ethernet and controller of network devices.

  These are the wired and wireless network cards.

  Here is one wired...

  This package contains the driver for the Intel 82577LM and 82577LC Gigabit Ethernet Controller install package in support of the laptop models running a supported operating system.

  FTP://ftp.HP.com/pub/SoftPaq/sp53501-54000/sp53806.exe

  Thank you for posting the material the network controller device ID, so I know what model wireless network adapter is installed in your laptop.

  To find the hardware ID, click on the network controller, and then click the Details tab in the upper part of the window network controller.

  Now you will see a drop-down list of property, and it will be set to the Description of the unit.

  On this list and select the 2nd (Hardware ID).

  After the first string of characters you see in the window.