HP Envy 120 printer: printer seems to be 'on', but disappeared completely black

Similar Questions

• HP Envy 120 printer prints OK but the error message after each document

  After upgrading the firmware in my printer, I now get a window pop up with the title, "Unable to communicate with printer" at the end of each document.  The error message should be cleared before the next document in the queue will print.  Each document prints correctly despite the error message.

  Another thing that may cause this condition besides the update of the firmware is this: I have set up my printer for wireless printing, which worked OK.  However, I am currently using the printer with a wired USB connection.  Of course, the version non-reseau of the printer is selected as my printer 'default' regarding this error report.  The update of the firmware was held at the same time that change this "setup".

  Hey @rrbNevada,

  Welcome to the Forums of HP Support!
  
  I understand that your printer HP Envy 120 seems to have an error "Unable to communicate with the printer" after each print job is printed and this problem seems to have started after an update of the firmware running and change your connection type. Maybe it's a coincidence.

  For me to help you I need to know what operating system you print since?

  What is my OS?

  For now, I would like to run the print tool HP and doctor Scan. It is a practical tool that will 'fix print' questions automatically for you. It will scan the computer for any conflict of driver printer HP, connection problems and other issues that can cause problems with your printer. It will also try to fix these problems for you.

  HP Print and Scan Doctor

  If printing HP and doctor Scan fails to solve your problem, I recommend a complete uninstall and reinstall of your software and drivers for a clean slate to work with.

  Uninstalling the printer software

  After you have uninstalled the drivers and the printer software I need you to reinstall. To reinstall, I add two documents of reference below:

  Installation for USB under Mac OS X

  Installation of USB on Windows

  Because you use the printer for network and USB connections on your computer I suggest you first run installation from USB.

  Once the printer is installed for USB, then you can add in the wireless version.

  Adding a printer wireless on Windows:

  1. open the Printer Assistant software on your desktop. It should resemble a black printer icon and has your options of Scan inside.

  2. click on the 'utility' on the top tab

  3. click on 'software and configuration of the printer.

  4 enforce "connect a new device" for the network connection.

  This will add two copies of your printer and both will be implemented properly for scanning and printing.

  Adding a printer wireless on Mac:

  1. Click The HP utility icon in the Dock.

• Broken Envy 120 printer

  Purchase a printer Envy 120 in December 2012. In November 2013, received an error message saying that the cartridges were damaged, so I could not print.  After that 2 long guaranteed scripted calls to technical support, a refurbished printer was sent in December of 2013.  In April 2014, the refurished printer scanner has stopped working (tried the hard reset); and last week, I started getting a blue C4EBA649 error.  The printer is frozen and will not work despite unplugging and resetting my router.

  The refurbished printer didn't work for 120 days. Given to nine printers are only a 90 warranty.  In addition, when I checked on my warranty to April status, date of the guarantee of the refurbished printer has never updated - which expires in July 2013. Very unhappy.

  I am so so glad you were able to get your printer replaced!

  If please consider tagging from my previous post as a "accept as Solution" so that others in the community sees that call phone support is encouraged and can be a positive experience.

  Thank you, good impression.

• HP Envy 120 prints duplex on all multipage documents

  When you print multiple pages, it is always in duplex mode. How can I disable this feature?

  Using MS Word.

  The system is 10.8.4

  The printer is Envy 120.

  Hello
  Please follow the steps below to disable two-sided printing:

  Open the word of SM file, click the file menu and then click on print. The print window is displayed.
  NOTE: The print window might be minimized. Click Show details to display all available parameters.

  Click on the Copies & Pages drop-down and select layout.

  Set the duplex as Off.

  You can save the settings for later use by clicking preset > save current settings as preset. By default, a used preset will remain until another preset will be used.

  Kind regards
  Shlomi

• HP ENVY 120 - PRINT BACK TO FRONT

  Greetings!

  I found the back draw forward for other printers, but not for the all-in-One HP ENVY 120. I went through all the menus for my printer, but I can't find it yet. I'm sure that there is a way to do it, but I'm going to be hacked if I can understand it.

  I'm sure some of you guys know how.

  Diolch!

  Gwaredd

  Cymru am byth!

  You can print in a program or the printer itself? As a general rule, rear printing forward is a setting in the print options of the program that you use on your computer.

  -Spencer

• Deletion of a HP Envy 120 print job

  I deleted a few small print jobs to my printer which worked well.  But a print job rest that I can't delete it, it has been remove for more than 12 hours, it's only work in small characters (the application of 1 'Word' page).  The printer displays "error state".

  Can you tell me how to clear this please, it keeps me priting anything at the moment.

  Thank you

  AC33

  AC33

  Welcome to the Community Forum of HP.

  Your work may just be stuck and needs to be emptied of the spooler queue.

  The following apply to recent versions of the Windows operating system and can help to:

  Cancel print jobs in the print queue

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  Click on accept as Solution when the answer is a good solution or workaround!

• HP Envy 120 - printing sense reverse... How can I get my HP 120 WANT to do?

  I searched high and low but can not seem to find anywhere where I can get my CRAVING for 120 HP for printing in reverse order... .so when you print a document of 5 pages... the 5th page is printed first and him so on until the page prints last... Help, please

  Hi @only1gmc ,

  I recommend the rest of this paper on OS X Mavericks: print pages in reverse order.

  Please hold me.

• HP Envy 4500: Printer connected to the router, but will not print wireless Macbook

  I want my wireless printer to work on my macbook, but I can't. I tried setting up on the HP utility to connect with the router as the mac and printer on but it does not work! It indicates that the download was successful, but the device was not reachable. I don't really know where to go from here and any help would be really appreciated. Thank you.

  Hey @miriamnimmo,

  Welcome to the Forums of HP, I would be happy to help you! I understand that you have the printer set up on your network, but the software says that the device is not accessible. Sometimes the IPv6 may interfere with the connection, and I suggest we disable that before anything else. On the fornt of the printer Panel, scroll down to and then select Wireless. In the wireless Menu, select Advanced settings, then IPv6 and.

  Now we are going to let the router and unplug the power cable (NOTE: do not reset the router), then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Please let me know if this solves the problem by marking your post as solved (click on Accept as Solution button below). If the problem persists, let me know, I'll watch for your reply.

  See you soon!

• All-in-one HP Envy 120: HP ePrint E-mail

  I hope someone can help me with my problem.

  I created an account of HP ePrint for my all-in-one HP Envy 120 printer and then changed the address of e-mail to something which I could easily remember.  So far so good.  However, as this printer could not copy or scan, I replaced it with another printer with the same details of the model.

  Then, I went on my HP ePrint account and deleted my original details of ist printer (as he has been appearing as offline and not connected) and added my new printer via the tab to add devices.

  The problem is, I want now to change this e-mail to my original email (easy to remember) address address but when I click on the option change Email, it is grayed out and cannot be changed.

  Can someone help me with what I want not a random email address

  Concerning

  Hello

  A specific ePrint address cannot be assigned to different devices... Your previous address can not be used on your new printer.

  You will need to select an email address unique for your new printer - sorry.

• HP LaserJet 200 color M251: HP LaserJet 200 color M251 only prints completely black pages

  While in the middle of printing a 24 page document, printed pages went from perfectly readable to completely black (black Coal Mine).  The cartridge is only around the age of 2 months and a lot of toner.   I deleted and reinstalled the printer, but the problem remains.  To me it looks like a hardware problem (circuits) at this stage.  Thanks in advance for advice about the diagnosis further.

  Thanks rb11, I realized these things (support page, etc.) and the problem persists.  I could add the image of the first page that turned out to be totally black when printing.  If all goes well, I can attach a jpeg file, illustrating the speed at which the page went to total darkness.

• my HP Envy 120 wireless printer will not print from my ipad.

  My series Envy 120 (E39A3C) is no longer printing from my ipad. The day I install it, it does print, but since that time will not. As far as I know that I have not changed anything.

  It prints perfectly fine from my PC and laptop.

  I took all the advice (I think) on the site to help HP, like switching off and on again, uninstall and then install again. Nothing has made any difference.

  I think I did!
  I missed the instructions at the bottom of the page to set up the Important printer I need to send an email to the email address of my printer. I did it now, and it seems to be able to print from my iPad on request.

  I followed your advice to the letter, but without success. But I am extremely grateful for taking so much time and thought to help me. I felt that you were willing to continue to work with him until the solution has been found.

  Thanks a lot, a lot.
  Hilsocks

• HP Envy 120 All in One Printer no longer recognizes MacBook Air

  Since the upgrade to Yosemite, my HP Envy 120 no longer recognizes my Macbook Air and vice versa, through the router, having worked (not perfectly all the time of course but the connection was not a problem). I can connect Macbook to printer via direct HP, but that mean disconnected from the internet, scanning, and then re-login to the internet which is a bit of a faff and seems to move backward.

  I downloaded the latest software of printer driver HP, followed all of the suggestions that I can find on this, such as the removal of the printer on the Macbook under system preferences, but when I try to add it back on, nothing shows. I tried to add the IP address manually, it comes up with an error message. I did the wizard on the printer wireless and who succeeded, so it is connected to the router, but does not detect my computer, which is also connected to the same router.

  The printer is still under warranty - I wanted to take back when I had problems earlier but decided to stick with it a little longer. I'm just trying to understand - is this a problem of HP or is it a problem to Apple - IE I can return the printer under warranty?

  Or does anyone have simple fixes? I'm quite computer literate!

  Thank you very much!

  Hello

  As you mentioned that you are able to use the printer without any problems using HP wireless live, this means that it is question of HP or Apple, but a network connectivity problem.

  Devices Apple uses Hello to communicate with the printer, which is based on the IP Muticasting, which must be supported by your router.

  If I understand your description and unit work as expected using HP Direct wireless, the router is the cause of this problem that you do not see similar issues while eliminating the oruter of this acquisition... Please also let me know if I misunderstood your intention on the subject.

  Also, have you tried to reboot your router by unplugging its power for 10 to 20 seconds? Once it starts to restart the printer and then Mac and check for the difference.

  Please try and check if that helps. If the problem persists let me know your router brand and model, in his middle or abilities can cause such an and can prevet this type of connectivity.

• Printing problems on my Macbook Air to my HP Envy 120

  Hello

  I'm really very frustrated that I try to print from my Macbook Air to my HP Envy 120.

  I downloaded from the HP website, the software that is compatible with OS X 10.9.4 and installed it.  My printer is also connected to my Wifi router and print a test report and also I can print from my ipad.

  When I install the software and it will pick up the printer - nothing is found.

  Any ideas what I am pulling my hair out now.

  Helen

  Hello @Helen42,

  Welcome to the HP Forums!

  I understand when you install the 120 desire via a wireless network, it's impossible to find this printer. I will do my best to help you! Follow this entire document from HP on "Can't find a printer" Error Message appears on the computer during a wireless network Installation.

  Please post your results, I will be looking forward to hear from your part have a good night!

• HP Envy 120: Does not print to iPad or iPhone.

  Fortunately I've been printing from my iPhone and iPad for the last 6 months. All of a sudden today, I am unable to do so. When I get to 'select printer' on the options of the printer, I get a message saying "no printer found AirPrint. I turned the printer market. I unplugged and reconnect to the WiFi devices and printers. It is usually so straight forward, I want to just print an e-mail! Please help me solve this problem. Thank you.

  Hey @Mossy284,

  Welcome to the Forum from HP Support.

  I see that you are unable to print via AirPrint with your ENVY 120 HP e-all-in-one printer.  I would like to help.

  You have confirmed that your printer is connected to your wireless network?  Note that AirPrint will not work if for example your printer connected to a network of comments and the iPhone or the iPad is connected to your main network.  Button on the front panel of the printer the wireless icon and make sure that it is connected and displays an IP address.  If this isn't the case, run the Wireless Setup Wizard to restore connectivity.  If you are connected, but find that AirPrint works always do not, powercycle your equipment as explained below:

• HP Envy 120 do not print

  My printer HP Envy 120 is not printed correctly.

  The printer accepts the job, pages come out of the printer, but the only thing that appears on the page's hyperlinks. I tried printing from three different computers and printed various documents Microsoft word but its all the same impression.

  Is there something you would suggest that I should try?

  Thank you

  I would try the doctor print and scan to see if it will detect and fix the problem automatically

  Try printing HP and Scan Doctor for Windows