HP ENVY 15 AE116TX: My screen is pink

last 7 months I bought a HP ENVY 15 TOUCH screen

And when I'm with her, the screen becomes pink and flickering.

How can I solve this problem and the warranty always covers this issue.

Also, when my laptop become black there is a pixel that turns red but when the color is light, it doesn't show.

I'm looking forward to resolve this thank you!

Hi @KimJonas,

Thank you for reaching out to the forums! I understand that the screen becomes pink and sparkles. I'd love to help you.

Most likely the graphics drivers need to be reinstalled. You can find more information in this document: flashing or blinking screen.

You can always connect an external monitor to exclude the display.

If the problem is resolved and that you appreciate my help, please click on the button "Accept as Solution" and the "Thumbs Up". Let me know how make you out. See you soon!

Tags: Notebooks

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