HP Envy CZ022B 120: HP envy is 120 and screen problems

1. the screen on my printer worked only when the door is open for a while

2. as of today, the door does not close.  It remains half open.

Help please!

Welcome to the community of HP @CEM60,

I came across your post and wanted to answer you. For your specific problem, you are faced with not closing the door of your Envy 100, I would contact HP directly to see about a replacement printer or trade because it is a hardware problem.

I'll leave details of HP for you below.

Testify of my answer by hitting the thumbs to the top slot

Click on the button "Accept as Solution" if I helped you reach a solution.

Good luck, I hope this information helps

Details of HP:

Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on: contact HP options - click Get phone number
File number and phone number are displayed.

Tags: HP Printers

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