HP ENVY 15-k002ne: HP ENVY 15-k002ne very slow

Similar Questions

• Envy 15 K239TX: very bad experience with HP - Eny core i7 1 5th generation HP Envy Touchsmart K239TX 15

  Hello friends

  Last day I ourchased HP Envy Touchsmart K239TX 15 and I am shocked, it is laptop very and very slow and I am very disappointed. My brother 4th core i5 gene and it is very portable fast but my is more recent and new, but his work very and very slow, what to do?  Its 8.1 windows

  I bought brand new sealed packet laptio its renovated not so what I do?

  Is there any solution to make it faster.

  Thank you

  Hi there @Zainshah94,

  Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I read your post on the Forums of HP Support. I understand that your notebook Touchsmart from HP Envy 15 K239TX is slow.

  So I understand perfectly, I just have a few questions for you.

  1 - is your computer laptop itself that is slow, or is it when you browse online?

  2. have you updated any drivers?

  In the meantime, I have a document for you asked to tune (Windows 8) slow system performance.

  Please follow these troubleshooting steps provided in the document and the re-post with information to the above questions.

  Thank you!

  Have a great day!

• New ENVY 17-j092nr very strange sound/no sound

  Hello

  I just bought a HP ENVY 17-j092nr 17.3 "laptop with Windows 8, and out of the box, there is a major issue of his. It's hard to explain, so I'll try my best. It is a certain type of sound from speakers but it's extremely studdered and virtually inaudible. the volume controls do raise and lower the volume of the sound. I tried the helmet, and there is no sound at all. It would be like listening to a cell phone call, cut and heard only a split second of sound followed by a half second pause time and again. This is for all of the sound of the video system to the game sounds. I'm not really sure where to start with this and any information would be greatly appreciated.

  Thank you

  Don't bother, I returned this bunch of junk and never looked back. I'm just glad the place I bought has a two week return policy. I don't look at HP again all my computing needs.

• Envy 4500: Envy very slow to print 4500

  I have a craving for 4500 and it takes several minutes to print a single page.  The status bar indicates it is connected to the computer and the bar moves that printing takes place, but it's really slow!  Any suggestions?  I have a Macbook with OS X Yosemite.

  Welcome to the HP community @tsuzannenc,

  I've read about problems you encounter with your printing is slow, when printing from your Mac running 10.10, and I wanted to tender hand to try to help outs! Before you begin, try to make a copy or two in front of your desire to 4500. If copies are too slow, try a reset of the power and try to reproduce again. If the copies to work correctly, go to the procedure below.

  Reset the power supply:

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  Please, try the following steps in the order and try to print again to edit text.

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click here to download and install the complete driver: HP ENVY 4500 series full feature software and drivers
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  Good luck!

• HP dv6 ENVY is very slow processing

  Hello. I bought a new laptop dv6 HP ENVY a few months back and it is slowing down to make my life miserable. I don't know what's the problem with him.  It's a bit close empty and he is still suspended many. Can someone help me fix it?

  hhHmm, ok... After that you said, I did a little Google search and found other people talking about similar issues after their Service Pack 1 updates.  Unfortunately, there is no quick fix to their computers get slower.

  So here are a few more things to try based on what is searchable via Google, I hope it helps speed up your computer.

  (a) install HP Support assistant, and run Tune UP , as shown in step 5. (Restart your PC if necessary.)
  (b) run the Tool from Microsoft Fixit to performance problems.

  (c) if these two steps do not help, check your system for corrupted files: file system (CFS) auditor

  (d) Finally, check if your Direct X is functional and up to date: http://support.microsoft.com/kb/179113

  That's all I have for you, hope, he's fine

• L2Z17PA #ABG: HP Envy 15 - very slow start with Windows 10

  Since start installation Windows 10 times is extremely long, and usually the machine seems to be slow loading applications.

  I checked that Fast Start is turned on.

  Any suggestions to solve the popular situation.

  See you soon

  Thank you

  A combination of win 10 updates and by disabling some applications start has improved things.

  See you soon

• 4-1043CL ENVY: ENVY 4-1043CL 10 upgrade Windows - works VERY slow, suspicious cache drive does not

  Hi there - put on day of Windows 7 64-bit of Windows 10.  Update seems to be fine - no errors, the system starts and 10 Windows deskop seems to struggle and work - but performace is terrible compared to Windows 7.  The start-up takes ~ 2:15 for the desktop to appear first, then ~ 3:30 total for applications to load (hourglass disappears).  Firefox takes ~ 1:30 to open go icon click to show my Yahoo home page.  MUCH longer than using Windows 7.

  I suspect that the cache of 32 GB drive configuration have not upgraded correctly.  I have uninstalled and installed the latest drivers Intel RST (dated 26/08/2015, using SetupRST.exe from the Intel download site) - the Intel RST icon finally appears in the system tray and wrote that the RST is running correctly.  Intel RST is enabled in the BIOS.

  Thoughts welcome - thanks!

  Update: swapped stock a new SSD HARD drive (500 GB, but a 240 GB should be fine for most), removed the drive to boost 32 GB mSATA (is more necessary since the main drive is SSD), and did a clean install of Windows 10.  This laptop now works fine.

  BTW, the one feature that does not have a driver through the W10 std install in Device Manager appears to be satisfied by the «HP ProtectSmart Hard Drive Protection Software» fashion

  This notebook should be good for a few years.

• New HP Envy M6 only detect ethernet cable, very slow wifi

  Hello

  Sometimes, the wifi, I get 1mpbs on a 50mpps connection. I'll upload to 5 Mbps, which is normal (but why are my download speeds so slow?) Laptops and other devices work perfectly. Closer to my wireless router (well it's not a router, it is a TG862 of Arris Comcast) seems to alleviate the problem, but... I am no farther than 25 feet away from him in my room!

  I tried to solve this problem by updating the BIOS and the driver Qualcomm Atheros 9485 and apparently not helped at all.

  My concern REALLY, it's THAT EVERYTHING, nothing happens when I plug my ethernet cable into the left side of my laptop. It is in the correct port. It works fine in my xbox, my other laptop and my desktop computer. Other ethernet cables do not work or the other. I noticed there are two holes (which resemble lights) that don't light up, right where I plug the Ethernet cable.

  http://support.HP.com/us-en/document/c03363657

  I followed these instructions piece by piece without success.

  Should I have a burst network card? Help, please! This notebook is so new and brilliant, my other is old and destroyed and won't even take a load! I greatly appreciate it.

  Michael Siraco

  Hello Dollarsignrack,

  You have a problem with your network connection.

  It could be a defective material you may be substituted.

  First, turn off the computer.
  That you put it on press the F10 key. This will load the BIOS setup utility.
  Press F9 to load the default values.
  Press F10 to save and exit.

  This should help to detect the Ethernet port.
  When the computer starts up, check if everything is working.

  If it is still slow to go to HP.com and update the BIOS and software framework.

  Here are links to the updates.

  BIOS

  Software structure

  If you do not need to have the unit repaired.

  Here is a link to the phone number that you can call to HP.

  By clicking on the White Star congratulations on the left is a way of saying thanks!

  I would like to know how everything goes.

  Nice day.

• HP ENVY 15-j030eb - SSD HARD drive replacement

  Hello

  Really hard to find all the information on the net regarding this laptop (no reviews, no tweaks etc.). Again I would buy the desire because of his good record. However only if the following can be done:

  Replace the HARD drive internal 1 TB per a DDI, preferably a Samsung 840 EVO Series 250 Gb.

  If so, can you just plug in, or do you need to support etc. Anyone who has done this before?

  Thank you

  Sebastiaan.

  Belgium

  Hello SebastiaanB,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I understand that you are looking to put a 256 GB SSD in the HP ENVY 15-j030eb. I'd be happy to help you with this. I'm you provide a link to the HP Support document: PC portable HP ENVY 15 and HP ENVY TouchSmart 15 Notebook PC Maintenance and Service of Guide. If you look on page 5 you will see that the HP ENVY 15 laptop only supports an SSD 24 GB mSATA, your wanting to install the 256 GB it would not work. What you would end up with, it's either the BIOS would not see the drive at all or it would be very slow and you would lose any benefits that you would get to use an SSD.

  To answer your second question in the guide even if you go to page 44, you will see instructions on how to install an SSD in your laptop.

  I hope that I have answered your questions to your satisfaction. Thanks for posting about these issues on the HP Forums. Have a great day!

• HP Envy 17-j053ea (E7A75EA) wireless issues

  Hello

  HP Envy 17-j053ea (E7A75EA) wireless issues

  Very slow performance on wireless and many drop-outs.  Don't you this problem with other laptops, etc. It doesn't matter how close to the router that I am.  It is virtually unusable.  Netwrk cable is very fast, this laptop is fine.

  I updated the bios to the latest version.

  Wireless device is Intel Centrino N2230 network card. It runs the latest driver - version 15.10.0.11

  Any help please it's driving me crazy?

  Thank you

  Malcolm

  Hello

  The latest drivers still does not work.  Finish I swapped out for an Intel Centrino Advanced - N 6235, which works perfectly and is steady as a rock.

  Too bad that I had to do it on a new computer laptop well!

  See you soon,.

  Malcolm

• Fan of 7214nr HP DV6 Envy stop working!

  Hello

  I have a HP DV6 Envy 7214-nr. It is a nice laptop. recently the fan stop working. I mean his work at first boot and then its only funtion to speed very very slow and barly... .barly you can hear it working. not like some months ago.

  usually, I heard the noise of the fan when I play games and generally it works charger if I turn on HP CoolSense. Games become very slow after the first 4 minutes and I can't hear the fan working not at all, and I can't smell even fan works when put my hand near the vents. When I restart my laptop I got this error:

  Hi there @shadad,

  Thank you for visiting the Forums HP's Support and welcome! It is an excellent site to find answers and ask questions. I looked into the issue that you mentioned in your post on the Forums of HP Support. I understand that your fan does not work on your HP dv6-7214nr Notebook PC ENVY , and you receive an error message at startup upward.

  Please take a look at this document, called System fan (90 b) error message at startup. You will find that the document said to try the following steps when you receive an error stating that "the system has detected that a cooling fan does not work correctly.

  To resolve this error, follow these steps:

• Envy 15: 10 Windows problems

  Since the installation of Windows 10 my wifi Envy 15 is incredibly slow to render computer useless for Internet usage.  Is there a download to fix this?

  My touchscreen is once more functional.  I can't see or access Microsoft Edge and file Explorer is more listed in my Start menu, but the computer works fine otherwise.  High speed works well again.

• HP Envy 15: Unknown driver

  Hi there, I discovered a little there there is a unknown hit-and-run driver by id USB\VID_138A & PID_0050 & REV_0060 & USB\VID_138A & PID_0050 material on my computer.  I downloaded the driver for validity that is supposed to fix, but it did not set for me. If someone could give me a different driver download that will work it would be great that its been my computer very slow.

  Also, sorry if this gets put in the wrong place, this is the first time using the discussion forums.

  Thank you!

  @AlexN_

  AlexN_ wrote:
  

  Salvation Dragon-fur,

  My product number G0T55AV number is and sp 66915.

  Information file:

  sp66915. CVA

  This isn't your driver, that is, holders of 66915 driver fingerprint readers other than the drive built into your computer.

  System:

  HP ENVY 15 t-k000 CTO Notebook PC (ENERGY STAR)

  I can't find the Windows 8 HP drivers for this system - there are rated drivers for Windows 7, Windows 8.1 and Windows 10.

  Driver sp66110.exe is designed for Windows 7 and Windows 8.1 - it may work for Windows 8 as well.

  Supported devices (in sp66110.cva):

  [Devices]
  
  USB\VID_138A & PID_0050 = "Validity Sensor (WBF) (PID = 0050)" "

  • Create a Restore Point before you make changes to your computer.
  • Download sp66110.exe > save it in your downloads folder
  • Uninstall the driver from your device manager sp66915 - also check the box to delete the driver.
  • Shut down the computer > wait a few seconds > start and open a session
  • Install the downloaded driver 66110
  • Shut down the computer > wait a few seconds > start and open a session

  If you use SimplePass,

  If you have not yet updated the program,

  If you are using series 8 HP SimplePass (some version 8.x),

  then:

  Download and install this latest version:

  sp75196_HP_SimplePass_V8.0.1.53A_W7 - W10-32/64-bit

  Reference

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• HP Envy 7640: Wizard of the printer does not - HP Envy 7640 UDCString_UDCName error

  I am able to print, scan, copy and fax on my HP Envy 7640 printer very well.  However, when I click the icon HP Envy 7640 for the Printer Wizard just to check my ink level, for example, I get a script error.

  An error has occurred in the script on this page

  Online: 42

  Tank: 17

  Error: Unable to get the "UDCString_UDCName" reference to undefined property or null

  Code: 0

  URL: file:///C:/Program%20Files/hp/HP%20ENVY%207640%20series/Bin/HPSPProgress.hta

  Do you want to continue running scripts on this page?  YES NO

  Before I can even click on YES or NO, the screen changes to show the following. There is a yellow triangle with an exclamation mark next to this error:

  HP Printer Wizard

  Series\Bin\UDC_files/UDC_Main.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/tasks.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/URL.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/localize_1033.JSON HP HP ENVY 7640 C:\Program

  When I click OK, I get:

  HP Printer Wizard

  Stop running this script?

  A script on this page slows down your web browser to run slowly. If it continues to run, your computer may become unresponsive.

  I connect to Internet through LAN.  My printer is connected to my pc through USB.  I do not use of wireless.

  I did not any changes to software or driver.

  I read through many solutions in this forum and tried several.  I disabled my firewall and antivirus first.  None of them have worked. I tried the SCLiteFix_299026.exe, the missing persons files difficult.  Did not work.  When I try to uninstall the printer and reinstall, I can't do that either.  I get error 2503 and 2502.

  I want to just my printer wizard to work and have been unable to find a solution.

  Maybe not all of these steps were necessary, but here's what I did and it worked! :

  (1) open HP Support Assistant icon on desktop.  It is a white question mark in a blue circle.

  (2) HP Support Assistant should show all HP devices.  Find your printer and click on UPDATES.  (Mine had no updates pending, but I clicked on UPDATE anyway)

  3) click on Diagnostics and tools

  4) click on HP print and Scan doctor.  Select your printer and click NEXT

  (5) you will get DIFFICULTY PRINTING and SCANNING of DIFFICULTY.  I chose the DIFFICULTY of ANALYSIS

  (6) when he finished, a screen opens and says "If you still have problems with your product, here are a few options for additional support.   Physically, I removed the printer cable to the USB port and choose "UNINSTALL AND REINSTALL with the latest version of the software".  I wasn't expecting to work, but he did.

  (7) I rebooted.  When my pc came, I began to other programs or applications.  I have disabled the firewall software and anti-virus temporarily.

  (8) I have re-inserted cable printer to a USB port

  (9) I open the HP Envy 7640 installation disc and click with the right button on the file: E7640x64.msi.  I clicked on install

  (10) software installed without error.  I then went to my office, clicks on the icon HP ENVY 7640 series... and VOILA!  My Printer Wizard now works!

  (11) I turned on my firewall and anti-virus back and I'm IN business

  Hope these instructions can help someone else.

• ENVY of HP dv6-7246us: SSD for HP ENVY dv6-7246us

  Hello

  I think about upgrading my dv6-7246us HP ENVY of SSD hard drive and would like to know if the below listed SSD will work. The current HARD disk is very slow and takes forever to start up/wake up the computer.

  Also, I would like to know the detailed steps to configure the SSD to work with HP ENVY dv6-7246us.

  The plan is to replace the current with below listed SSD HARD disc.

  https://www.Amazon.com/GP/product/B00HWI56DE/ref=ox_sc_act_title_1?tag=promoted-20&ascsubtag=d2bc1f9...

  Any help and guidance is much appreciated.

  Lol when this laptop was sold solid state drivers were exotic things and one concert 160 cost of a King's ransom. It was the largest offered HP, not a hard limit. They are more reasonably priced now. The best consumer SSD is a Samsung 850 Evo and I would at least get a concert from 480 to 512.

  But a lot of good ones out there:

  https://www.amazon.com/Toshiba-OCZ-Trion-Internal-TRN150-25SAT3-480G/dp/B01B4NUKME/ref=sr_1_4?s=pc&ie=UTF8&qid=1471370285&sr=1-4&keywords=Samsung+850+Evo&refinements=p_n_feature_keywords_four_browse-bin%3A6158693011%2Cp_n_feature_three_browse-bin%3A14027459011

  https://www.amazon.com/Samsung-850-EVO-2-5-Inch-MZ-75E500B/dp/B00OBRE5UE/ref=sr_1_8?s=pc&ie=UTF8&qid=1471370341&sr=1-8&keywords=Samsung+850+Evo&refinements=p_n_feature_keywords_four_browse-bin%3A6158693011%2Cp_n_feature_three_browse-bin%3A14027459011