HP ENVY 15 notebook PC: HP ENVY 15 CDDVDW SN-208DB does not appear in the storage devices. Windows 7 Pro 64 bit SP 1.

Help!

My system doesn't see my optical drive from the "Computer" desktop icon

Device Manager sees the drive.

The drive snaps into rotation at boot time.

When I insert a CD/DVD, the disc spins for a few seconds, the Green LED flashes.  Nothing else happens after that.

Troubleshooting:

1. update the firmware of HHO1 attempt. "This version not taken in charge." Failed.

2. optical drive uninstalled, reinstalled driver. Failed

3. disabled/enabled the player optical inDevice Manager. Failed

4. unable to locate the correct driver on the net. Toshiba/Samsung website is not the good driver available. Failed.

5. I have BIOS F.66. Flashed the BIOS. Failed.

The last time this happened, I did a fresh install of factory and it worked.

This time, it did not help.

Any help to solve this problem would be would be greatly appreciated.

Thank you

Bruce

Hello:

See if you perform one of the tips of resolution at the address works.

https://support.Microsoft.com/en-us/KB/314060

Resolution No. 5 works normally, in the case of the player not listed is not in 'computer '.

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