HP ENVY 15-Q002LA: Bluetooth after update

Similar Questions

• Beats Audio does not envy Touchsmart d039 23 after updates

  Nice day. I had problems with my wifi and bluetooth after than the 8.1 Windows update, but no problems with Beats Audio. After all the updates to automatically download for HP, it seems to have solved many problems, but now my new number is the Beats Audio does not work. After extensive research of the forums that I could find my Beats Audio Control Panel, however it does not engage and the its totally sucks now on my computer.

  Please help, is there a driver, the trick or the series of steps I can do to get this working?

  Thanks in advance

  M

  Hello

  Open Control Panel, Manager of devices.

  Expand sound, video and game controllers.

  Right click on IDT HD Audio

  Select uninstall. You may receive a prompt to remove drivers from your PC. Check this option.

  Restart your PC.

  Windows download and install bat if you have an Internet connection always on. Otherwise, open Windows updates and check the updated optional codec IDT.

  Download and install IDT.

  Jaco

  I'm not an employee of ch *.

  "" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

• HP ENVY Notebook PC m6: after updating windows 10 touchpad freeze shortly after using the keyboard

  Hello

  I've updated my laptop it has windows 8.1 to 10 and for a few days then my touchpad/pointer has been gel 4-5 seconds after I touch any key on the keyboard. for example. If I hit enter then I can't move the pointer for a few seconds... I can always use the left and right click while the pointer does not move.

  Everything worked perfectly until I upgraded to windows 10 and everything else outside the mouse freezing seems to work properly after the upgrade.

  Any help fixing this issue would be greatly appreciated, thanks!

  Hello @juibre,

  Welcome to the Forums of HP Support!

  I understand that you are having a problem with your TouchPad and wanted to help you!

  For starters, can you provide me with the product number of the laptop?  Here is a link, you can use that will help you find your model and product number: How can I find my model number or product number?

  In the meantime, please see the post by Member of the DanG82community.  In this post, you will find details of disputes with keys touch after installing Windows 10: Re: How do I solve the Post-Windows 10 questions about HP laptops Upgrade

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Kind regards!

• HP Envy M6 64 bit problems after update to 8.1 windows

  Last night I updated to windows 8.1 8 and have had problems since. I have a 64 bit HP ENVY #C2L94UA # ABL m6 after update, I tried to play Devil may Cry game that worked perfectly under 8.0 and then he comes to start charging the computer turned off. I did research online and exhaustion possibilities why including the abolition of the xbox drivers and reinstall the game but nothing doesn't always turns off the computer. I then opened AMD vision, to try to adjust the settings, I noticed I was now just as 3 options of things to settle. I could just adjust power consumption on the processor dependimng on if the computer was plugged in or not. Went a whole optiuon to adjust graphix and all the things to do it graphically disappeared. Then I redownloaded the catalyst drivers and tried to reinstal. Once the computer off again. Every time I have try and update the graphics it stops. Site Web HP says that all my drivers are up to date. Then, I rebooted the computer by pressing ESC and tried to do a system refresh. He failed. All the options of wiping my computer clean and refreshing failed. I said that it lacked a partion for one of them. Even system restore will not work. It shows my Ati video card in device manager. Please help me ty

  OK I solved my problems that I did start the computer in safe mode and then I uninstalled my cards video from Device Manager. I then restarted the computer and installed the version of catalyst that was said to work with 8.1 and switchable graphics cards. I have restsrted and have more no video issues at all.

• If connected via Bluetooth with car. Phone starts to compose himself after updating iOS 10

  After updating iOS 10: connection via Bluetooth for car, then phone (iphone more 6s) began to compose himself. My President iPhone which is not longer work well

  Hi Pharao-nael,

  I understand that after update your iPhone to iOS 10, he begins to call itself when it is connected to Bluetooth. I know it's important for your iPhone to work as expected, so I'm happy to help for this.

  Since this occurs only when it is connected to Bluetooth, the first thing you want to do is cancel the twinning of the car:
  Configure and use third-party Bluetooth - Apple Support Accessories
  

  Turn off pairing a Bluetooth accessory

  To disable the pairing a Bluetooth accessory, tap Settings > Bluetooth, find the device you want to disable the twinning, tap , and then we forget this device.

  When you forget this device on your iPhone, iPad or iPod touch, this accessory is removed from the list of available Bluetooth devices.

  Make sure that your iPhone does not seek to call itself after it is disconnected, and then you can pair the iPhone and the car again:
  

  Pair your device with a Bluetooth accessory

  1. On your iOS device, tap on settings > Bluetooth. Stay on the screen until you complete the steps to pair your accessory.
  2. Place your accessory in discovery mode and wait until it appears on your iOS device. If you don't see it, or don't know how to make it discoverable, check the instructions that came with your accessory or contact the manufacturer.
  3. Tap your accessory pair. You will have to perhaps enter the CONFIDENTIAL code or password. If you do not know what your PIN code or word password, see the documentation for your accessory.

  When pairing is completed, you can use the Bluetooth accessory with your device. You can pair several Bluetooth accessories with your iOS device. Just follow the steps above to pair additional accessories.

  Thank you for using communities of Apple Support, cheers!

• Qosmio F50 - after update BIOS Bluetooth does not work anymore

  I need to update BIOS and F50 v 2.20.

  After update Bluetooth stopped working. Bluetooth in the taskbar icon turned red and I couldn't use any bluetooth device. I got my comp. 3 times to factory State, nothing has changed. After that I uninstalled the bluetooth stack, when I re install the installation crashes and now there is no icon in the taskbar and no link in Control Panel.
  I've tried everything.

  Need some professional help. My computer is only 2 months old.
  I am very angry.

  There is a new version of battery available Bluetooth.
  http://APS2.toshiba-tro.de/Bluetooth/?page=download

  But before install you it I recommend to remove the old battery installation BT.
  After removing the battery of BT, reboot the laptop and follow the BT facility.

  Installation should finish correctly and then you can activate using the FN + F8 keys.

  Should work.

• Tecra S1: After update Win XP SP3, install Bluetooth driver crashes!

  Hello

  after update the Win XP Professional from SP2 to SP3
  Bluetooth doesn't work anymore.

  I tried to reinstall Bluetooth drivers.
  It crashes during installation,
  If you need to cancel the installation.

  There is nothing to get the correct installation finished.

  Someone has solved the problem?

  Thank you.
  Patrick

  I'm also using XP SP3 and it works. So, try the following:
  S ' ensure that the wireless switch is turned on.
  -Ensure to that Bluetooth stack is correctly uninstalled (answer all questions during the uninstallation with yes).
  -Download the latest Bluetooth stack.
  -Install it.

• ENVY 7640 printer all-in-one: problem software printer after updating to Windows 10

  After updating Windows 10, my HP ENVY 7640 all-in-one printing software does not open.  A dialog box appears asking if I want to install a new program.  How can I get the software of the printer to open?

  Once you upgrade your computer to Windows 10, you upgrade your printer for Windows 10?

  Go here...

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-7600-e-all-in-one-printer-series/6617267/model/6617268

  Download and install the drivers and full software.

• No Bluetooth after Windows Update

  After updateing to windows 8 to 8.1, my HP Split 13-m010dx x 2 has more than bluetooth. Even the option in the settings disappeared. I installed the new drivers with no luck either. Is there another solution to return to windows 8?

  Thank you

  Are you sure that the driver you have installed was the right?

  There are two drivers for Windows 8.1.

  One is for the Broadcom bluetooth and the other for the bluetooth Media tek (Ralink) .

  Check in the device for the ID of the provider Manager.

  Broadcom 0x0A5C

  Media tek (Ralink) 0 x 1814

   

  How to identify devices in Windows 8

   

  
  

   

  Right click on the bluetooth device. The following pictures are examples.

   

  
  

   

  
  

   

  
  

• HP Envy 13 laptop: Bluetooth doesn't work is not on the HP Envy 13 laptop

  Good afternoon

  I recently bought a laptop from HP Envy 13-d004a and could not get working Bluetooth.

  Without wireless/bluetooth adapter is an Intel Dual Band Wireless-AC 7265.

  Bluetooth is not listed in the page menu settings/Windows device.

  There is no Bluetooth device listed in Device Manager.

  There is an unknown USB device (device descriptor request failed) listed under Bus USB controllers I think it is perhaps related to the problem. The State of this poster features 43 code.

  So far, I tried to uninstall and reinstall the USB devices and update drivers for USB devices. However, the USB device is unknown, with a warning on the icon symbol.

  I also downloaded the latest Intel Bluetooth driver update utility. When I run the installer, or the repair, I get the message

  "Intel Bluetooth Service (ibtsiva.exe) could not be installed. Make sure you have sufficient privileges. ». I am connected with administrator privileges when I run the installation program.

  So far all my attempts to solve the problem of Bluetooth failed, would be more appreciated all the help I get.

  Thank you

  John

  Bluetooth problem has now been resolved on my HP Envy 13-d004na notebook.

  Tonight a Synaptics SMBus driver has been downloaded and installed via Windows Update.

  After the installation of this driver, I restarted the computer.

  After restarting Bluetooth appeared in Device Manager and peripheral USB unknown displayed previously had disappeared from the Device Manager. I tested Bluetooth connectivity and am now able to pair with my Bluetooth mouse.

  Surprised, but very happy that the problem has been resolved and that the laptop now seems to be fully functional.

  Thanks again for your help.

  John

• Envy Touchsmart Windows 8.1 update 15-j05cl - black screen

  Have a HP Touchsmart, envy 15-j057cl. I can't upgrade to Windows 8.1. I did the following:

  1 installed all windows updates.

  2 went to HP support for machine page and installed all the drivers.

  3. don't run Windows - no problem identified compatibility Manager.

  4 deleted Norton preinstaled. No antivirus software is enabled.

  5. attempt to update the Windows store.

  6. black screen.

  Back in Windows 8. Windows has reported various attempts through error messages, including:

  0xc1900101 - 0x3000D

  Then-

  1. drivers for bluetooth and Ralink wifi disabled

  2 attempt 8.1 windows update of windows store

  3 black Screen

  Back in windows 8

  I tried very hard to make sure I've gotten all the latest drivers and BIOS, including the chipset drivers. I have not installed any other software. I also disabled any driver that I can not have everything while the update fails.

  I need to get back to work. Any thoughts?

  Thank you...

  The saga continued, but it had a happy ending.

  On the advice of the HP support, I uninstalled the driver Intel HD, booted safe mode and then tried the Windows 8.1 update. This time the update completed, but he returned to the black screen when I tried to install version 8.1 of Intel HD display driver. At this time, of course, it wasn't able to go back to Windows 8.0, so I had to completely reinstall the operating system from scratch. Good thing, I had all my saved data.

  After this experience, I gave up for a while, but he contacted the HP support to express my displeasure.  I went to a case manager, who contacted me the HP SmartFriend support.

  Today, we did an update of the BIOS. This new version of the BIOS F.53, just released on March 10, 2014 (after I had made my last attempt to make the update). After updating the BIOS, I have successfully completed update 8.1 Win. I then checked to make sure I had the latest version of the Intel HD Display Adapter driver and I did. Actually, the pilot that is displayed on the page for the driver for my machine was older than the version I have installed. So far so good.

  It seems that the solution to the problem was for HP to do a BIOS update.

• My Macbook Pro does'nt connect after update to 10.11.6

  Hi all.

  After update from my Macbook Pro to 10.11.6 he starts, but after entering my password, then pressing enter shows the loading animation and it is.  I let him go lastnight believe he worked at something after the update, but this morning, nothing...

  An advise, please.

  Kind regards

  Fabio

  Please take each of these steps that you have not already tried it. Some of them are not applicable to your model or your situation. Stop when the problem is resolved.

  To restart a computer is not responding, press and hold the power button for a few seconds until the unit turns off, then release, wait a few seconds and press again briefly.

  Step 1

  The first step to respond to a startup failure is to secure data. If you want to keep the contents of the boot drive and you have not already at least a current backup, you should try to back up now, before we do anything else. It may or may not be possible. If you don't care the data changed since the last backup, you can skip this step.

  There are several ways to back up a Mac that is unable to boot. You need an external hard drive to store backup data.

  a. starting the partition recovery or an hour Local Machine backup volume (button option key at startup). When the OS X Utilities appears, launch disk utility and follow the instructions in this article to support. You'll be 'restoration' the boot on the backup volume volume.

  If you use 2 FileVault, you must first unlock the boot volume. Select its icon ("Macintosh HD", unless you have given it a different name.) It will be nested under another icon of the disc. Select open in the file menu. When you are prompted, enter your login password.

  (b) If step 1 fails due to disk errors, and no other Mac is available, then you may be able to save some of your files by copying them in the Finder. If you already have an external hard drive with OS X installed, the start of it. Otherwise, if you have access to the Internet, follow the instructions on this page to prepare the external hard drive and install OS X on it. You will use the installation program of recovery, rather than download it from the App Store.

  c. If you have access to a Mac, and it work and have both the non-working Mac FireWire ports or stroke, start the Mac non-working in target disk mode. Work Mac to copy the data to another drive. This technique will not work with USB, Ethernet, Wi - Fi or Bluetooth.

  d. If the internal drive of the non-working Mac is replaceable by the user, remove it and climb into a docking station that is pregnant or an external drive. Use another Mac to copy the data.

  Step 2

  If you have booted from an external drive, make sure that the internal boot volume is selected in the pane of the system preferences Startup disk.

  Start in safe mode. Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. If you do not see the words "Safe Boot" in the start screen, you did not start in safe mode. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, and some things don't work at all, including the networks without wire on some Macs.

  The login screen is displayed even if you normally connect automatically. You must know the password for the connection to connect. If you have forgotten the password, you will have to reset it before you begin.

  If the startup progress bar gets stuck for more than a few minutes, or the system stops automatically when the progress bar appears, the boot volume is corrupted and the player is probably defective. In this case, go to step 9. If you have another problem with the player, replace it immediately.

  If you can start and log in in safe mode, empty the trash and then open the window of info on the boot volume ("Macintosh HD", unless you have given it a different name.) Make sure you have at least 9 GB of space available, as shown in the window. If you do not, copy as many files as necessary on another volume (not another folder on the same volume) and delete the originals. Deletion is not complete until you empty the trash again. This, until the space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)

  If the boot process hangs again, the problem is probably caused by third-party software you have installed. Ask for additional instructions.

  Step 3

  If the startup process stops at a gray screen together with a mobile cursor, then the logon dialog box may be active but not visible because of a bug. You may be able to connect by using the arrow keys or the cursor to select the password field and type your password as usual.

  Step 4

  Case of failure of step 3, the boot volume can be complete. If you saw previously implemented guard space drive is low, it is certainly the case. You might be able to start in safe mode , even if you cannot boot normally. Otherwise, boot from an external hard drive, or well technology for step 1b, 1 c or 1 d allows to mount the internal drive and delete some files. According to the documentation from Apple, you need at least 9 GB of free space on the boot (as shown in the Infolog) for normal operation volume.

  Step 5

  If a Mac desktop (without the built-in keyboard) crashes on a gray screen together with a mobile cursor, the keyboard may not be recognized. Hold down the button on the side of a wireless Apple keyboard to make it discoverable. If need be, replace or recharge the batteries. If you use a USB keyboard connected to a hub, connect it to a built-in port.

  Step 6

  Sometimes, a startup failure can be solved by resetting the NVRAM.

  Step 7

  If there is an integrated optical drive, a disk may be stuck in there. Follow these instructions to remove it.

  Step 8

  Press and hold the power button until the unit turns off. Disconnect all devices wired except those needed to start and remove all aftermarket expansion cards. Use another keyboard and/or mouse, if these devices are wired. If you can start now, one of the devices that you disconnected, or a combination of both, the origin of the problem. Discover that it is a process of elimination.

  Step 9

  Launch the utility disk in recovery mode (see step 1). Select the boot volume, and then run the repair disk. If problems are found, repeat until that clear. If disk utility reports that the volume is not repairable, the drive is defective and must be replaced. You can choose to tolerate such malfunction in the reader's life. In this case, delete the volume and restore it from a backup. If the same thing happens again, replace the drive immediately.

  It is one of the rare situations where you must also run repair permissions, ignoring the erroneous warnings, that it can produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.

  Step 10

  If the boot device is an aftermarket SSD, it may have an update and/or a forced "garbage collection". Instructions how to do this with a Crucial SSD of brand have been posted here. Some of these instructions may apply to other brands of SSDS, but you should check with the technical support of the provider.

  Step 11

  Reinstall the OS. If the Mac has upgraded an earlier version of Mac OS X, you need the Apple ID and password used to upgrade.

  Step 12

  Do as in step 11, but this time clear the disk utility boot volume before installing. The system should automatically restart in The Migration Wizard. Follow the prompts to transfer data from one Time Machine or another backup.

  Step 13

  This step applies only to models that have a battery logic-board ("PRAM"): all of the Mac Pro, MacBook with a removable main battery and a few others (models not updated). A flat battery logic-board may cause a boot failure. In general the failure will be preceded by the loss of the system and boot disk clock settings. Refer to the user manual for replacement instructions. You may need to take the machine to a provider of services to have to replace the battery.

  Step 14

  If you get this far, you probably deal a hardware failure. An appointment of 'Genius' to an Apple Store, or select another authorized service provider.

• Mac pro hangs at startup after update to El Capitan

  TTITLE says it all.  Computer works only in start mode course now.  Was able to download and run EtreCheck in secure boot mode.  Results below.  Results of the last log less than kernel panic.  Can anyone help?

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-06-29 12:38:32

  Download https://etrecheck.com EtreCheck

  Time 02:08

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click the [details] links for more information on this line.

  Problem: The computer is restarted

  Description:

  Kernel panic causing the system to crash after update to El Capitan

  Hardware information: ⓘ

  Mac Pro (end 2013)

  [Technical details] - [User Guide] - [warranty & Service]

  Mac Pro - model: MacPro6, 1

  1 3.5 GHz 6-Core Intel Xeon CPU E5: 6 strands

  16 GB expandable RAM - [Instructions]

  DIMM1

  ok 4 GB ECC DDR3 1866 MHz

  DIMM2

  ok 4 GB ECC DDR3 1866 MHz

  DIMM3

  ok 4 GB ECC DDR3 1866 MHz

  DIMM4

  ok 4 GB ECC DDR3 1866 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en2: 802.11 a/b/g/n/ac

  Video information: ⓘ

  AMD over-pants D500 - VRAM: 3072 MB

  AMD over-pants D500 - VRAM: 3072 MB

  PA271W 2560 x 1440 @ 60 Hz

  System software: ⓘ

  OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

  Disk information: ⓘ

  APPLE SSD SM0512F Disk0: (500,28 GB) (Solid State - TRIM: Yes)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 499,42 go-go (345,03 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Hub keyboard Apple, Inc.

  HP HP wireless KB and MS

  Apple Inc. Apple Keyboard

  FireWire information: ⓘ

  G-TECH G-DRIVE 400mbit - 800 max

  EFI (disk1s1) < not mounted >: 210 MB

  Backup of Volumes/NeonBunny NeonBunny Backup (disk1s2): 1.00 TB (187,87 GB free)

  Office backup HD (disk1s3) Volumes/Desktop HD backup: 999,72 go-go (406,82 free)

  G-TECH OEM ATA Device 00 800-800 max

  EFI (disk2s1) < not mounted >: 210 MB

  Time Machine (disk2s2) Volumes/Time Machine: 1,00 TB (562,63 GB free)

  Desktop Hard Drive (disk2s3) Volumes/Desktop Hard Drive: 999,52 go-go (406,55 free)

  Information crush: ⓘ

  Apple Inc. Thunderbolt_bus_2.

  Apple Inc. Thunderbolt_bus_1.

  Thunderbolt of Apple Inc. to FireWire adapter

  Apple Inc. Thunderbolt_bus_0.

  Configuration files: ⓘ

  / etc/hosts - Count: 22

  Goalkeeper: ⓘ

  Mac App Store and identified developers

  Kernel Extensions: ⓘ

  / Library/Extensions

  [no charge] jp.co.pioneer.driver.DJM - 900nexusAudio (1.4.0 - SDK 10.10 - 2016-06-25) [Support]

  [no charge] jp.co.roland.RDUSB017CDev (1.0.0 - SDK 10.9-2016-06-25) [Support]

  / System/Library/Extensions

  com.nvidia.CUDA [no charge] (1.1.0 - 2016-06-25) [Support]

  com.paceap.kext.pacesupport.master [no charge] (5.9 - 10.6 SDK - 2016-06-25) [Support]

  /System/Library/Extensions/PACESupportFamily.kext/contents/plugins

  com.paceap.kext.pacesupport.Leopard [no charge] (5.9 - 10.4 SDK - 2012-07-11) [Support]

  [no charge] com.paceap.kext.pacesupport.Panther (5.9 - SDK 10.-1-2012-07-11) [Support]

  com.paceap.kext.pacesupport.snowleopard [no charge] (5.9 - 10.6 SDK - 2012-07-11) [Support]

  com.paceap.kext.pacesupport.Tiger [no charge] (5.9 - 10.4 SDK - 2012-07-11) [Support]

  Launch system officers: ⓘ

  [loaded] 9 tasks Apple

  [loading] 163 tasks Apple

  [operation] 66 tasks Apple

  Demons of launch system: ⓘ

  com.Apple.watchdogd.plist [failure]

  [loaded] 44 tasks Apple

  [loading] 162 tasks Apple

  [operation] 84 tasks Apple

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2015-06-23) [Support]

  com.extensis.FMCore.plist [no charge] (2016-06-26) [Support]

  com.Fortinet.FortiClient.fssoagent_launchagent.plist [no charge] (2015-01-16) [Support]

  com.nvidia.CUDASoftwareUpdate.plist [no charge] (2016-06-29) [Support]

  [no charge] com.oracle.java.Java - Updater.plist (2014-12-05) [Support]

  com.RealVNC.vncserver.PerUser.plist [no charge] (2014-04-01) [Support]

  com.RealVNC.vncserver.prelogin.plist [no charge] (2014-04-01) [Support]

  Launch of the demons: ⓘ

  [no charge]    PACESupport.plist (2012-07-11) [Support]

  com.adobe.SwitchBoard.plist [no charge] (2014-05-29) [Support]

  com.Adobe.fpsaud.plist [no charge] (2016-06-13) [Support]

  com.barebones.BBEdit.plist [no charge] (2014-06-19) [Support]

  com.Bombich.ccchelper.plist [no charge] (2016-06-25) [Support]

  com.CrashPlan.engine.plist [no charge] (2016-05-17) [Support]

  com.GoPro.stereomodestatus.plist [no charge] (2014-01-29) [Support]

  com.Microsoft.Office.licensing.helper.plist [no charge] (2011-03-10) [Support]

  com.nvidia.Cuda.Launcher.plist [no charge] (2014-11-05) [Support]

  [no charge] com.oracle.java.Helper - Tool.plist (2014-12-05) [Support]

  com.RealVNC.vncserver.plist [no charge] (2014-04-01) [Support]

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.268512

  [ongoing] org.Mozilla.Firefox.251872

  [loading] 419 tasks Apple

  [operation] 158 tasks Apple

  Internet Plug-ins: ⓘ

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-06-23) [Support]

  FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-26) [Support]

  QuickTime Plugin: 7.7.3 (2016-05-04)

  AdobePDFViewerNPAPI: 11.0.04 - 10.6 SDK (07 / 07/2014) [Support]

  AdobePDFViewer: 11.0.04 - 10.6 SDK (07 / 07/2014) [Support]

  Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-26) [Support]

  Default browser: 601 - SDK 10.11 (2016-05-04)

  SharePointBrowserPlugin: 14.4.3 - 10.6 SDK (2014 / 07 / 08) [Support]

  Silverlight: 5.1.41212.0 - SDK 10.6 (2016-05-03) [Support]

  JavaAppletPlugin: Java 8 73 02 version Check build update (06-02-2016)

  3rd party preference panes: ⓘ

  Preferences CUDA (2014-08-21) [Support]

  Flash Player (2016-06-13) [Support]

  GoPro (2014-06-01) [Support]

  Java (2016-02-06) [Support]

  TR-8 (2013-12-05) [Support]

  Time Machine: ⓘ

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 499,42 GB disc used: 154,39 GB

  Destinations:

  Time Machine [Local]

  Total size: 1.00 TB

  Total number of backups: 128

  An older backup: 29/05/14, 18:39

  Last backup: 29/06/16, 11:48

  Size of backup drive: adequate

  Backup size 1.00 TB > (disc 154,39 GB X 3)

  Top of page process CPU: ⓘ

  16% firefox

  2% WindowServer

  2% fontd

  0% kernel_task

  0% CVMCompiler (2)

  Top of the process of memory: ⓘ

  Kernel_task 755 MB

  Firefox 541 MB

  Softwareupdated 524 MB

  Sharingd 147 MB

  WindowServer 115 MB

  Information about virtual memory: ⓘ

  9,38 GB of free RAM

  6.61 GB used RAM (1.66 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  June 29, 2016, 12:33:17 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-123317_[redacted].panic [details]

  June 29, 2016, 12:32:38 self-test - spent

  June 29, 2016, 12:21:38 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-122138_[redacted].panic [details]

  June 29, 2016, 12:19:55 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-121955_[redacted].panic [details]

  June 29, 2016, 12:03:34 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-120334_[redacted].panic [details]

  June 29, 2016, 11:44:36 /Library/Logs/DiagnosticReports/backupd_2016-06-29-114436_[redacted].cpu_resour ce.diag [details]

  / System/Library/CoreServices/backupd. Bundle/happy/Resources/backupd

  June 29, 2016, 11:39:19 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-113919_[redacted].panic [details]

  June 29, 2016, 11:37:02 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-113702_[redacted].panic [details]

  June 29, 2016, 11:35:45 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-113545_[redacted].panic [details]

  June 29, 2016, 11:18:35 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-111835_[redacted].panic [details]

  June 29, 2016, 11:16:58 /Library/Logs/DiagnosticReports/Kernel_2016-06-29-111658_[redacted].panic [details]

  June 28, 2016, 23:20:06 /Library/Logs/DiagnosticReports/CrashPlanService_2016-06-28-232006_[redacted].c pu_resource.diag [details]

  /Applications/CrashPlan.app/Contents/MacOS/crashplanservice

  June 28, 2016, 22:52:23 /Library/Logs/DiagnosticReports/Kernel_2016-06-28-225223_[redacted].panic [details]

  Anonymous UUID:

  D8BD978F-CE20-BC0E-9AE3-B2CAD98D978B

  Wed Jun 29 12:33:17 2016

  Panic report *.

  panic (cpu 0 0xffffff801ab04687 appellant): "hfs_swap_HFSPlusBTInternalNode: invalid key length catalogue #0 (3)\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.50.21/bsd/hfs/hfs_end ian.c:544 ".

  Backtrace (CPU 0), frame: return address

  0xffffff921ffeae10: 0xffffff801a6dab12

  0xffffff921ffeae90: 0xffffff801ab04687

  0xffffff921ffeaed0: 0xffffff801ab03473

  0xffffff921ffeaf20: 0xffffff801aaf3be7

  0xffffff921ffeaf50: 0xffffff801a931e3a

  0xffffff921ffeb060: 0xffffff801a9311de

  0xffffff921ffeb100: 0xffffff801a92f4bb

  0xffffff921ffeb170: 0xffffff801ab3159c

  0xffffff921ffeb1c0: 0xffffff801ab36967

  0xffffff921ffeb260: 0xffffff801ab14459

  0xffffff921ffeb980: 0xffffff801a92723e

  0xffffff921ffeba10: 0xffffff801ab849db

  0xffffff921ffebf60: 0xffffff801ac286a1

  0xffffff921ffebfb0: 0xffffff801a7ecc66

  The process corresponding to the current thread BSD name: mds_stores

  Mac OS version:

  15F34

  Kernel version:

  15.5.0 Darwin kernel version: kills Apr 19 18:36:36 PDT 2016; root:XNU-3248.50.21~8/RELEASE_X86_64

  Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

  Slide kernel:

  0x000000001a400000

  Text of core base: 0xffffff801a600000

  Text __HIB base: 0xffffff801a500000

  Name of system model: MacPro6, 1 (Mac-F60DEB81FF30ACF6)

  Availability of the system in nanoseconds: 40936714424

  last load kext to 4709008356: com.nvidia.CUDA 1.1.0 (addr 0xffffff7f9c684000 size 12288)

  kexts responsible:

  com.nvidia.CUDA 1.1.0

  com.paceap.kext.pacesupport.snowleopard 5.9

  com Apple.filesystems.autofs 3.0

  com.apple.driver.AudioAUUC 1.70

  com.apple.driver.AGPM 110.22.0

  com.apple.driver.X86PlatformShim 1.0.0

  com.apple.driver.ApplePlatformEnabler 2.6.0d0

  com.apple.driver.AppleOSXWatchdog 1

  3.12.7 com.apple.driver.AppleGraphicsDevicePolicy

  com Apple.Driver.pmtelemetry 1

  com.apple.driver.AppleHDAHardwareConfigDriver 274,9

  com.apple.driver.AppleUpstreamUserClient 3.6.1

  com.apple.driver.AppleMCCSControl 1.2.13

  com.apple.iokit.IOUserEthernet 1.0.1

  com.apple.driver.AppleHDA 274,9

  com.apple.kext.AMDFramebuffer 1.4.2

  com.apple.iokit.IOBluetoothSerialManager 4.4.5f3

  com.apple.Dont_Steal_Mac_OS_X 7.0.0

  com.apple.AMDRadeonX4000 1.4.2

  com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

  com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3

  com.apple.driver.AppleHV 1

  com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

  com.apple.driver.AppleLPC 3.1

  com.apple.driver.AppleThunderboltIP 3.0.8

  com.apple.kext.AMD7000Controller 1.4.2

  3.12.8 com.apple.driver.AppleMGPUPowerControl

  com.apple.driver.AppleIntelMCEReporter 107

  com.apple.driver.AppleFIVRDriver 4.1.0

  com.apple.iokit.SCSITaskUserClient 3.7.7

  com.apple.iokit.IOBluetoothUSBDFU 4.4.5f3

  com.apple.driver.AppleFireWireStorage 3.7.1

  com.apple.driver.initioFWBridge 3.7.1

  com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 3.7.1

  com.apple.driver.LSI_FW_500 3.7.1

  com.apple.driver.Oxford_Semi 3.7.1

  com.apple.driver.StorageLynx 3.7.1

  com.apple.driver.AppleFileSystemDriver 3.0.1

  com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

  com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

  com.apple.BootCache 38

  com.apple.driver.AppleFWOHCI 5.5.4

  2.8.5 com.apple.iokit.IOAHCIBlockStorage

  com.apple.iokit.AppleBCM5701Ethernet 10.2.0

  com.apple.driver.AirPort.Brcm4360 1040.1.1a6

  com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

  com.apple.driver.AppleAHCIPort 3.1.8

  com.apple.driver.AppleACPIEC 4.0

  com.apple.driver.AppleACPIButtons 4.0

  com.apple.driver.AppleRTC 2.0

  com.apple.driver.AppleHPET 1.8

  com.apple.driver.AppleSMBIOS 2.1

  com.apple.driver.AppleAPIC 1.7

  com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

  com Apple.NKE.applicationfirewall 163

  com Apple.Security.Quarantine 3

  com.apple.security.TMSafetyNet 8

  com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

  com Apple.kext.Triggers 1.0

  com.apple.driver.AppleSMBusController 1.0.14d1

  com.apple.driver.DspFuncLib 274,9

  com.apple.kext.OSvKernDSPLib 525

  com.apple.iokit.IOSurface 108.2.1

  com.apple.iokit.IOSerialFamily 11

  com.apple.iokit.IOAcceleratorFamily2 205,10

  com.apple.driver.CoreCaptureResponder 1

  com.apple.driver.IOPlatformPluginLegacy 1.0.0

  com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3

  com.apple.iokit.IOBluetoothFamily 4.4.5f3

  com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

  com.apple.driver.AppleHDAController 274,9

  com.apple.iokit.IOHDAFamily 274,9

  com.apple.iokit.IOAudioFamily 204.4

  com.apple.vecLib.kext 1.2.0

  com.apple.driver.AppleSMBusPCI 1.0.14d1

  com.apple.kext.AMDSupport 1.4.2

  3.12.8 com.apple.AppleGraphicsDeviceControl

  3.12.8 com.apple.driver.AppleGraphicsControl

  com.apple.driver.AppleBacklightExpert 1.1.0

  com.apple.iokit.IONDRVSupport 2.4.1

  com.apple.iokit.IOGraphicsFamily 2.4.1

  com.apple.driver.X86PlatformPlugin 1.0.0

  com.apple.driver.AppleSMC 3.1.9

  com.apple.driver.IOPlatformPluginFamily 6.0.0d7

  com.apple.iokit.IOFireWireIP 2.2.6

  com.apple.driver.AppleThunderboltEDMSink 4.1.1

  com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

  com.apple.driver.AppleHIDKeyboard 181

  com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

  com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

  com Apple.Driver.USB.cdc 5.0.0

  com.Apple.Driver.USB.Networking 5.0.0

  com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

  com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

  com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

  com.apple.iokit.IOFireWireSBP2 4.2.7

  com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2

  com.apple.driver.usb.AppleUSBHub 1.0.1

  com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

  com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

  com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

  4.6.1 com.apple.iokit.IOFireWireFamily

  com.apple.driver.AppleXsanScheme 3

  com.apple.driver.AppleThunderboltNHI 4.0.4

  com.apple.iokit.IOThunderboltFamily 6.0.2

  com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

  com.apple.driver.usb.AppleUSBXHCI 1.0.1

  com.apple.driver.AppleUSBMergeNub 900.4.1

  com.apple.iokit.IOEthernetAVBController 1.0.3b3

  com.apple.iokit.IO80211Family 1110.26

  com.apple.driver.mDNSOffloadUserClient 1.0.1b8

  com.apple.iokit.IONetworkingFamily 3.2

  com Apple.Driver.corecapture 1.0.4

  com.apple.driver.usb.AppleUSBEHCI 1.0.1

  com.apple.iokit.IOAHCIFamily 2.8.1

  com.apple.iokit.IOUSBFamily 900.4.1

  com.apple.iokit.IOUSBHostFamily 1.0.1

  com.apple.driver.AppleUSBHostMergeProperties 1.0.1

  com.apple.driver.AppleEFINVRAM 2.0

  com.apple.iokit.IOSMBusFamily 1.1

  com.apple.iokit.IOHIDFamily 2.0.0

  com.apple.driver.AppleEFIRuntime 2.0

  com Apple.Security.sandbox 300.0

  com.apple.kext.AppleMatch 1.0.0d1

  com.apple.driver.AppleKeyStore 2

  com.apple.driver.AppleMobileFileIntegrity 1.0.5

  com.apple.driver.AppleCredentialManager 1.0

  com.apple.driver.DiskImages 417,4

  com.apple.iokit.IOStorageFamily 2.1

  com.apple.iokit.IOReportFamily 31

  com.apple.driver.AppleFDEKeyStore 28.30

  com.apple.driver.AppleACPIPlatform 4.0

  com.apple.iokit.IOPCIFamily 2.9

  com.apple.iokit.IOACPIFamily 1.4

  com Apple.KEC.pthread 1

  com Apple.KEC.corecrypto 1.0

  com.apple.kec.Libm 1

  Hello

  com.paceap.kext.pacesupport.master [no charge] (5.9 - 10.6 SDK - 2016-06-25) [Support]

  /System/Library/Extensions/PACESupportFamily.kext/contents/plugins

  com.paceap.kext.pacesupport.Leopard [no charge] (5.9 - 10.4 SDK - 2012-07-11) [Support]

  [no charge] com.paceap.kext.pacesupport.Panther (5.9 - SDK 10.-1-2012-07-11) [Support]

  com.paceap.kext.pacesupport.snowleopard [no charge] (5.9 - 10.6 SDK - 2012-07-11) [Support]

  com.paceap.kext.pacesupport.Tiger [no charge] (5.9 - 10.4 SDK - 2012-07-11) [Support]

  Same here > kernel Panics extensions - part 3 - Uninstall...

• Pavilion g6-2215sia: CARD without WIRE NOT DETECTED AFTER UPDATE BIOS

  Recently I have updated my BIOS on my laptop HP Pavilion g6-2215sia think he'll adjust the hardware acceleration feature missing in my system (there is no option in my BIOS to enable virtualization technology). My BIOS version was F.12 and I've updated to F.24, but after update BIOS all my wireless functionality no longer works (including my wifi and bluetooth), and still there is no option to enable virtualization technology in my BIOS settings. On my Windows 8.1 x 64 Pro wifi and bluetooth options are grayed out so I can't turn them on or off. I tried to reinstall my bluetooth driver, but the software says that it doesn't detect any bluetooth hardware. Even when I restart and boot in all my Linux distributions installed on my system (Ubuntu, Quina and Kali Linux) and my x 86 Android, they still do not detect my wireless capability (says Ubuntu, "wifi is disabled by hardware switch").

  To confirm that this was not a software problem, I has conducted an audit of start-up and tested for my wireless module and got this result, "without WIRE MODULE CHECK: NOT INSTALLED". The only way I can get my Windows operating system to recognize my wireless (wifi and bluetooth) is now by doing a hard reset, when I unplug my laptop from the power supply, remove the battery and hold the power button for about 30 seconds. When I turn on my system, then I can turn my wifi/bluetooth on my Windows. But if I restart my system the problem comes back and I can't turn on my wireless. So basically, I have to avoid questioning my system off and only Hibernate, so that whenever I turn on my laptop I can use the wireless. If I restart my system so I have to repeat the hard reset in order to use my wifi/bluetooth, which can be very annoying.

  The problem is that I often use my other Linux disributions and I have to restart before starting in them so that my readers will be mounted read/write, and when I do my Linux can not detect my wireless and it's a serious pain for me because I need to use my wireless often for internet connection.

  Please I really need help on how to fix this and get my wireless working normally without having to do a hard reset every time. I tried to restore my BIOS F.12 unfounded but I don't have the image file (I extensively searched the Internet to find, but does not). I've even updated again to F.26 but I still have the same problem (my current version of BIOS is F.26).

  If you see no updates the BIOS in your list of drivers - where do you have the updates to the BIOS, you used?

  Try here - if you do not see the list of the BIOS, use the "Edit" button to change Windows 8.1 to Windows 8:

  http://support.HP.com/us-en/drivers/selfservice/HP-Pavilion-G6-2200-notebook-PC-series/5296082/model/5315061

• No bluetooth after SP2

  After installing vista SP2, my bluetooth does not work.  It worked perfectly until then.  The hardware seems to work correctly, but the computer does not recognize the bluetooth devices and does not connect with all devices.

  Hello tuckerhs,

  Thank you for using Microsoft Vista answers Forum!

  This is a known issue for some devices to stop working properly after update SP2. There is also a fix for this. For more information and how to solve this problem, please visit the link below.

  http://support.Microsoft.com/kb/948187/

  If please reply and let us know if your problem is resolved or if you need more help

  David O
  Microsoft Answers Support Engineer
  Visit our and tell us what you think.