HP Envy 15 t-j100: keyboard NOT working on HP Envy 15 t-j100 computer laptop

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  Concerning

  Gladmar.

  Hello

  Were there any changes made on the computer before the show?

  Perform the following methods and check:

  Method 1:

  I suggest you to check if you are able to access Windows Update service and ensure that the following services are started. If it is not started, follow these steps:

  a. click Start, type services.msc and press enter.
  b. search Windows Update.
  c. right-click on the service and select Properties.
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  Method 2:

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Method 3:

  Your anti-virus software is in conflict with Windows updates. You can test this by temporarily disabling your antivirus:

  Disable the antivirus software
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Method 4:

  The problem with Microsoft Windows Update is not working

  http://support.Microsoft.com/mats/windows_update/

  See also:

  Troubleshoot problems with installing updates
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  Updates: frequently asked questions

  
  http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions

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• Keyboard not working not properly - Envy 6

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  Hello Nysoh

  On this virtual path no one can say with certainty what the problem, but if the internal keyboard is not working properly the first step is replacement of keyboard. If the problem persists then troublemaker can be keyboard or keyboard controller port.

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  I have an Aspier 5332 OS 10 pro windows, the keyboard does not work properly. Working scroll not working, mouse pad moves the cursor, but listen to select something opens the context menu . It just doesn't feel good. Selection of stuff, feels that it is necessary to click the button twice.

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  Hello

  1. What is the brand and model of the laptop?
  2. don't you make changes to the computer before the show?

  Method 1
  I suggest to connect the external keyboard and try to connect.
  
  Method 2
  Once you log in, then I suggest you try the steps from the following link:

  Mouse, touchpad and keyboard with Windows problems
  http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows?T1=Tab03

  If the problem persists, then I suggest you to contact computers manufacturer.

• HP Pavilion 17 Laptop: Pavilion 17 laptop keyboard not working

  The keyboard has stopped working, can type password to enter the system.  But once in Windows 8, the keyboard does not work.

  a. refreshed the laptop

  b. uninstalled information from keyboard in the Device Manager

  c. rebooted the laptop

  d. BIOS update

  e. reset the software in the laptop.

  Works in the Test System, there is no problem with the keyboard works in the test system.

  The laptop reported that the keyboard works fine when I go into Device Manager.

  What now?

  Hello

  As the keyboard works until you connect, check the following.

  Open windows control panel and on the top right, next to the display by: select "large icons". In the new page layout, select the "ease of access Center.

  Select the option "make the keyboard easier to use".

  If there is a check mark next to "Turn on keys filters", click on the box to remove, and then click apply and then click Ok to save this change.

  Kind regards

  DP - K

• keyboard not working properly

  I HAVE a PROBLEM where the letters on the key edge that a number number only of central unit of the screen no letters for example k2 l3 if I hold down the fn key chicken that they wor2

  Hello

  1. What is the brand and model of the keyboard? It's a laptop or a desktop computer?

  2 did you any software or hardware changes to the computer before the show?

  3. who is the antivirus installed on the computer program?

  Method 1:

  Step 1: Safe Mode

  Start your computer in safe mode and check the number.

  To start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Clean boot

  If you are not facing the problem in safe mode, and then put your computer in a clean boot and search for the question.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once you are done with the boot, follow step 7 of article to put your computer to normal startup.

  
   
   
  
  Method 2:
  You can uninstall the drivers from Device Manager and reinstall the same thing again.

  1. click on Start, type Device Manager in the start search box and press enter.

  2 look for the device for which you need to uninstall the driver.

  3 right-click and select Uninstall and follow the on-screen instructions.

  4. restart the computer, if prompted.

  Install the latest driver again and check if that makes things better.

  See the links below for more details on the update of drivers:
  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  Update drivers: recommended links

  http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

  I hope this helps.

• Mouse and keyboard not working only not to the login screen

  Hi, I was recently infected with Antispyware Soft virus. In my attempt to remove it, my screen went black, so I had to restart my computer. Entering my login screen, I was unable to connect because my keyboard and mouse no longer works. I tried to start the safe mode too and they still do not work on the login screen. However, they work at the start of the BIOS. I looked around, but I couldn't find any option for Legacy USB drivers. I went to a few USB option and select [Enabled] and it still doesn't work to the login screen. I have no PS2 port, so I can't try it. I was also able to use my mouse and keyboard when you attempt a repair of the system to do a system restore, but that solves nothing. I am at a loss what to do. I hope someone is late, as I'll be gone tomorrow/more day late today. I am writing a computer laptop and unable to remember any care my office except the fact, it's Windows Vista.

  Hi HellMuT1,

   
  We recommend to use a different mouse and keyboard, then check the result. If the problem persists, try the following steps.
  1. Insert Windows Vista DVD.
  2. restart your computer.
  3. let the computer restart (boot) from the DVD.
  4. If you are prompted, press a key to continue.
  5. When you reach the screen install Windows, select your preferences in the language to install, time and currency format and keyboard or input method boxes, and then click Next.
  6. do not click on install now. Instead, click on repair your computer. The System Recovery Options dialog box appears.
  7. make sure that the appropriate operating system is selected, and then click Next.
  8. After you click Next, the System Recovery Options menu appears.
  9. click on command prompt.
  10. type devmgmt.msc and press enter
  11. on the window Device Manager, in the object list, expand mice and other pointing devices.
  12. make a right click the sub element and click on uninstall.
  13 expand keyboards.
  14. make a right click the sub element and click on uninstall.
  15. Type exit and press ENTER to restart the computer.
  16. remove Vista DVD and restart the computer to see if the keyboard and mouse works fine.
   
  Do the repairs to the system of Windows recovery environment
  I hope this helps.

   

  Kind regards
  Syed - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.