HP Envy 4500 connection

Similar Questions

• HP Envy 4500: Connect Wireless continues to drop

  Hello to my deep regret, that I recently bought the HP Envy printer. After finally connecting the wireless printer, I find now that I can't maintain a connection for more than 5 minutes.

  The problem does not exist using the chromebook (eprint)

  The only way to reestablish a connection is to go upstairs and turn the printer on the wall, then power off.

  Please forgive my frustration, but at this time, should not be this hard.

  Thank you

  Under settings, Auto Off disabled?

• ENVY 4500 connects to the wifi, but the PC can't detect the printer.

  Hey guys,.

  So I have a problem. I just bought the 4500 envy at my local Walmart yesterday, 11 October 2014. It prints the test as well as printing of our mobile pages and tables. Whenever I try to install it on my PC, I get up to the screen "searching for printer" and it does not detect the printer. He says always "cannot find the printer." Is the reason because printing is in the features and I'm on the first floor? My House is literally right on top of it. I've already printed on the "Network Configuration" Page so I know that I have the IP address and the 'network name (SSID)' correct.

  Hi Average_Asian, thanks for getting back to me!

  I suggest to uninstall the printer software if there is any software installed.

  After uninstalling, I recommend you select Wireless on the front panel of the printer.  In the wireless menu, select restore default settings from the network.  Once the default values are restored, turn off the computer and the printer.  Once they are turned off, unplug the power to the router wireless for 60 seconds and plug it back.  Once the wireless radio, turn on the printer and run the wizard to Setup wireless on the front panel.

  Once the printer is reconnected, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

  Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

  Please let me know how it goes!

• HP Envy 4500: Printer connected to the network; laptop computer connected to the network; laptop cannot find the printer!

  I searched through the forums and read a few threads about similar questions, but do not yet have a solution to my problem.  The printer is connected to the network (even printed page "Congratulations, you're connected" with all the relevant information).  It is on the same network as my laptop.  However, when I run the exe to install on my laptop, it does not find the printer, even when I put the IP address the printer gave me on the congratulations page!  I have run Avast Free Antivirus 2015 on my machine, but don't see any particularly troubling parameters which could interfere.

  Any thoughts on how I can get the laptop to see the printer?

  Henchman21,

  Thank you for the information you have provided to us. I will be you initial steps that could solve the problem.

  Solution

  1. do you have the HP Envy 4500 connected to your computer via the usb cable

  2. If you have installed the correct software for your HP Envy 4500 and the drivers on your computer, you will need to run

  * Note: If the software and drivers for the HP Envy 4500 does not work or does not work the .exe, you must uninstall it in add it and remove programs.

  2 1a, you should download the drivers and software for the HP Envy 4500 on-site HP click on this link.

  2 2 b If you have correctly downloaded it you must connect the HP Envy 4500 device to the computer via a usb cable and launch the installation. Usb printers will be automatically detected by your computer. Installation of HP Assistant there will be a point he will ask you if you want to configure the computer for wireless connectivity, it's time that all wireless information stored on your computer will be transferred to the HP Envy 4500. If this does not work! and I know that it will not...

  3. you should check if you have administrative rights on the computer.

  I hope that the solution I provided will work for you.

  Let me know if the steps above don't work for you

  Thank you

• HP Envy 4500: HP Envy 4500 printer and access Wifi University / iPhone Wifi Hotspot

  I have a HP Envy 4500 home and signed up for the moment of ink.  Works very well and I was hoping for a similar arrangement for my daughter who has just started at the University.  It seems that there are problems with the HP Envy 4500 connection to University share wireless networks.  I was wondering if the following scenario would work:

  1. his computer is connected to the printer via the USB port
  2. the printer is connected to a hotspot wifi on iPhone (his phone is already connected to wifi University)

  This work of the printer relay information support to HP for the purpose of instant ink?

  Thank you very much

  It worked so might be a good work around.
  
  Thank you

• ENVY 4500: HP ENVY 4500 prints blank pages of my e-mail, but ok with PDF etc.

  I have a laptop HP with MS Vista and an HP ENVY 4500 connected wireless printer.  He has been working for some time until recently.

  The problem I have is that I can't print my emails.  I use Orange email from their web server.  The laptop communicates with the printer and produced by a blank page.

  I can print a PDF document and a test print also works with success.  I can print emails from another laptop, which suggests that the problem is in my HP laptop.

  I deleted the system printer and not reinstalled successfully or no available.  I have checked all the settings and can't see anything untoward.

  Because he was working until I feel that it is something simple (is there such a beast with computers?), but for the life of me, I can't it.

  Suggestions, please?

  Sorry for the delay to return to you.

  I used Internet Explorer instead of Firefox and everything was fine.  Now I can print emails and web pages print settings, so the problem is with the browser.  I intend to uninstall Firefox and reinstall as it's probably the fastest way to solve the problem.

  Thank you very much for the advice on where I was printing of.  In my long list of things to check who is the one that was missing.  All the boxes are ticked now.  Ta!

  Concerning

• 4500 envy: Can no longer connect to HP Envy 4500 EWS.

  Suddenly, I can not connect to page of EWS for my printer (wireless) via the Printer Wizard. 198.168.1.108 does not connect. I can still print and scan but unable to connect to SAP.

  Hi onslo,.

  Thanks go to the forum to Support HP for a solution to your built-in Web server problem.

  I understand that you have a HP ENVY 4500 e-all-in-one printer connected wirelessly to a PC Windows 7, and even though you can print and scan wireless, you are unable to access SAP by using the email address of the printer. I would like to help with that.

  It is an interesting question because if you are able to use the wireless printer, you should be able to access the built-in Web server.

  You see errors, or messages?

  Is the network in a home environment or work?

  It might help to begin by restarting the router, if you can.

  Try restarting the router and back with answers to my two questions so the router to start up doesn't help.

  I'll watch for your reply, so I study the issue further. Just reply to your convenience.

  Thank you.

• HP Envy 4500: Printer says it has solid network connection, but cannot connect to the internet

  So I have not been able to use my printer wireless lately, so I decided to check if it was connected to my wireless network. It is; I checked, re-connected and checked several times. So I decided to reactivate my web services. I have them turned off, and now whenever I press the button on the printer ePrint, it says connection for a really long time and then displays the message in the sense of "the printer cannot connect to the server. Check the internet connection and proxy settings.

  I have re-connected the printer to my wireless network, I checked that if I use a proxy server (I'm not), I used the HP print and Scan Doctor - just, it won't just matter what I do.

  All I can think about is the fact that I have recently purchsed a new router, but says that its connected which is what really stem me.

  This printer makes me crazy - please help

  Hi @mastersword64,

  Welcome to the HP community!

  I hope you have a pleasant experience with us.

  I want to help you with the connection error, you get on your e-all-in-one of HP ENVY 4500 printer when you try to enable web services.

  Here are some steps, I suggest trying to get your web services up and running it again:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  1 obtain the IP address of your printer

  a. This can be done by pressing the icon on the printer wireless.

  2. Enter the printer's IP address in a browser on your computer.

  3. Select the tab network at the top of the page.

  4. on the left, select network.

  5. Select network address (IP)

  6. Select manual DNS server

  a. manual Preferred DNS should read 8.8.8.8

  b. alternate DNS server should read. 8.8.4.4

  7. Select apply. You can get a warning simply select OK.

  Please reply to let me know if these steps resolve your issue.

  Good luck!

  

• New HP Envy 4500 will not connect with my computer

  New HP printer shows blue light of connection with my wireless network but the printer connects with my computer (Windows 7 64-bit)

  I tried troubleshooting with doctor without success.  I thought about the restoration to the manufacturer's specifications. but worried about this procedure.

  Confused.

  Help please

  Adnilybrek28

  Welcome to the HP Forum.

  There is lots of useful information to the Web site of your printer.  In addition, the most important thing you can do is to install the full features software for your printer.  The installation process should help you with the login process.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open of printer drivers HP ENVY 4500 e-all-in-one
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good fix or workaround, click accept as Solution !

• HP Envy 4500 cannot connect wireless to the printer

  Recently I bought HP Envy 4500 printer. Connected to my router ok TP-Link3631 and have successfully printed from android phone and portable computer connected wifi but cannot print wireless from the office, running XP Pro, but allows you to print via a USB connection. Office see printer through a router using 192.168. etc and printed the report. Have tried to install the software via disc cd and internet several times, Inc. reinstall, but can not get computer to connect. Have been round and round in circles several times, also used print and scan doctor without success. It seems that the software is not fully installed. Or maybe something wrong with the network. Anyone have any ideas? Thank you

  Hi @atr345,

  I see by your post that one of the computers is not recognizing the printer on the network, but you can print by a USB connection. I can help you with this.

  Type the IP address in the address bar of Internet Explorer to see if the built-in Web page printer server load on this computer.

  Check the computer IPV4 address to see if it matches the first 3 games of the IP address of the printer.

  Go to start, type cmd in the search box, enter, then type ipconfig.
  Check the IPV4 address.
  Now, check the IPV4 address for the printer. (192.168.1.9)
  Do the first 3 sets of numbers match? (if they do not match then the computer is not on the right network)

  Try and ping the printer.

  In the same window, type ping printers (space between ping and IP address) IP address
  What are the results?

  If the available printer built-in Web server, the first 3 sets of numbers of computers had matched the address IPV4 of the printer and you could ping the printer, then try and configure the connection to printer wireless via the USB connection.

  Installation of the software of the printer for a wireless network connection.

  Please go to the first step: preparation for installation, number 4.

  If you need help, let me know.

  Good day!
  Thank you.

• My toshiba laptop will not connect to my HP Envy 4500 printer

  Recently, I tried to connect my Toshiba laptop running Windows 8, wireless on my HP Envy 4500 printer. I am trying to scan something on my laptop, I did with the printer before. I have the remote app, and I have connected to the network the printer wireless displays in the wifi of my computer. However, when you try to get the printer to scan, using the option on the printer screen, it says that no device is connected, and to ensure that the software has been installed and this scan to pc has been activated. I opened the application on my laptop, in hopes of getting better results using what it was, but he told me that the printer is offline, if it was obviously on. I'm not entirely sure why the printer doesn't recognize my laptop, even if my laptop recognizes. I spent nearly two hours, disconnection and reconnection, as well as the printer off about three times. I'm about to uninstall the application and try to reinstall, but I'm questioning that results will be better.

  I don't see any other way to solve this problem, because there is no USB port to connect a USB cable don't, like myprevious printer and wonder if it is my laptop, not the printer, which is faulty. It works for printing, when it comes to other devices in my house, but I had problems same impression with my Toshiba before. I tried only with another scanning device: a desktop HP Pavilion Media Center TV PC computer. I'm starting to think that the scanner is broken to only other reognizing products HP and ask any advice to fix this problem.

  Hi AMakkei,

  Welcome to the HP Forums!

  I understand that you can't scan with your Envy HP 4500 to your laptop Windows 8, and I'm happy to help you with this problem of connection!

  To get help, I'll need to know the following information:

  • If the printer is capable of making copies of itself.
  • If the power cable plugged into a surge protector, or directly on a wall plug. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  In the meantime, please try go through this guide. A computer"not found" or a Message appears "connection error" during the scanningand let me know what happens!

  I hope to hear from you and have a nice day!

• Want to 4500 all-in-one: Envy 4500 scanner on the internet

  At home, I have a HP Envy 4500 all-in-one printer / scanner. I can the documents sent by e-mail to hpepint and that works very well.

  But I'm at work in another city and you want to scan a document located on the 4500 feel like at home.

  Is it possible to scan a document on the internet?

  My phone app it won't unless it is connected to the same WiFi network as the printer.

  Ric

  Hello

  IAM afraid to said that the analysis can be done on the internet.

  The Mobile/PC device should be on the same network for the scan to occur.

• HP Envy 4500: Cannot print with the new Wifi

  I have a new Netgear09 router and everything connected correctly. My HP Envy 4500 wireless printer has been a success with the wizard, and I printed out the specs very well. My computer (Windows Vista) is connected to the Internet fine... but when I try to print a document from the computer it continually-error. What Miss me? I am able to print from my Ipad... but not the PC.

  Welcome to the HP community @Dmk3,

  I understand that you can't print from your Windows Vista system to your desire of 4500 from the evolution of your router. I would like to help!

  Try running the print and Scan of the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results. Please send me the results.

  Try to print again, and if there are problems or errors, please tell me what they say precisely and I'll read them for you! Also ensure that you are trying to print outs in addition to a program.

  Best wishes to you!

  Display thanks to my answer for you help today by pressing the "thumbs up" icon below!

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.

• HP Envy 4500/Series: Cablelink (Austrian cable service) / installation HP Envy 4500 series problem

  Hi, I have a new HP Envy 4500, and it does not connect to my wireless network. He sees the correct SSID (using WPA - PSK / TKIP or AES), but he will not join the network after providing the WPA key. Printing test results shows a FAILURE on > parameters - without filtering. I don't know if I use MAC filtering on the network, because I don't know how to check this on this modem.

  I am also unable to join using the WPS procedure. I tried with and without a USB connection. I have 5 other wireless devices on the network, which all connect without any problems.

  In addition, I put static IP details on the Panel after reading the HP forum where this problem was stated by setting just the IP address and no subnets. Still no connection

  The printer works via USB ok.

  I got it connected to my neighbors A1s wi - fi network.

  I have a new wireless network to cable and modem put cable in the last week connected to Cablelink. I have a new router Cisco EPC3940. I tried to restart, connection to WPS and wireless USB connected. Reset the printer and modem and tried with and without using a static IP address.

  I tried to reconnect to my neighbors A1 connection - success.

  I tried with USB lead-success

  I tried direct to print without wire-success

  I tried to share wireless USB by using HP software-failure

  I tried the HP PC don't doctor too - no available solutions.

  I have read and tried several fixes on the HP forum-no success

  The fault is clearly my printer connect to my cable modem wireless (or my printer connect to my wi - fi of Cablelink) like all other connection works!

  I posted at the end of a similar position, but did not respond. Help please.

  Carl

  I finally solved this problem after 2 weeks of trying everything! Based on the above comment from BH, I thought that I had to turn off my radio show from 5 Hz. My new router has prevented to me because of the way Cablelink run their software. However, I finally got access to change it. I disabled 5 Hz. I still have the invalid password! Then, I changed the predefined WPA WPA2. It worked. I turned on my 5 Hz back show, the printer is remained connected. I then changed back to WPA2 and immediately lost connection! I put it to WPA and it connected again! I did NOT change key wireless, he remained at 16 characters, just the level of security! It seems if I want my Envy NEW 4500 with UPDATE drivers on my wireless network, I have to REDUCE my password security, which comes by default with modems cable new with Cisco, and accept the WPA! The strange thing is my old Iphone 4 and my old Apple TV both connected without problem. Therefore more recent Iphone to my wife 5 c and our newest Samsung UHD TV. So why a NEW model of printer is sold in stores right now, not able to work on WPA2? I lost 2 weeks on this issue before the sort it! It works, but I'm not happy! Same HP UK failed to connect after 4 hours on their online chat and remote assistance online! I worked it out myself from the comment by BH! Thanks BH. HP POST PLEASE A REPLY ON THIS THREAD WHEN YOU FINALLY WRITE A SOFTWARE FOR YOUR PRINTER TO WORK ON WPA2. MAYBE YOU CAN EMAIL CISCO IN ORDER TO WORK OUT HOW TO DO THIS BETWEEN YOU.