HP Envy 4500: Crazy loop installation

Similar Questions

• HP Envy 4500/Series: Cablelink (Austrian cable service) / installation HP Envy 4500 series problem

  Hi, I have a new HP Envy 4500, and it does not connect to my wireless network. He sees the correct SSID (using WPA - PSK / TKIP or AES), but he will not join the network after providing the WPA key. Printing test results shows a FAILURE on > parameters - without filtering. I don't know if I use MAC filtering on the network, because I don't know how to check this on this modem.

  I am also unable to join using the WPS procedure. I tried with and without a USB connection. I have 5 other wireless devices on the network, which all connect without any problems.

  In addition, I put static IP details on the Panel after reading the HP forum where this problem was stated by setting just the IP address and no subnets. Still no connection

  The printer works via USB ok.

  I got it connected to my neighbors A1s wi - fi network.

  I have a new wireless network to cable and modem put cable in the last week connected to Cablelink. I have a new router Cisco EPC3940. I tried to restart, connection to WPS and wireless USB connected. Reset the printer and modem and tried with and without using a static IP address.

  I tried to reconnect to my neighbors A1 connection - success.

  I tried with USB lead-success

  I tried direct to print without wire-success

  I tried to share wireless USB by using HP software-failure

  I tried the HP PC don't doctor too - no available solutions.

  I have read and tried several fixes on the HP forum-no success

  The fault is clearly my printer connect to my cable modem wireless (or my printer connect to my wi - fi of Cablelink) like all other connection works!

  I posted at the end of a similar position, but did not respond. Help please.

  Carl

  I finally solved this problem after 2 weeks of trying everything! Based on the above comment from BH, I thought that I had to turn off my radio show from 5 Hz. My new router has prevented to me because of the way Cablelink run their software. However, I finally got access to change it. I disabled 5 Hz. I still have the invalid password! Then, I changed the predefined WPA WPA2. It worked. I turned on my 5 Hz back show, the printer is remained connected. I then changed back to WPA2 and immediately lost connection! I put it to WPA and it connected again! I did NOT change key wireless, he remained at 16 characters, just the level of security! It seems if I want my Envy NEW 4500 with UPDATE drivers on my wireless network, I have to REDUCE my password security, which comes by default with modems cable new with Cisco, and accept the WPA! The strange thing is my old Iphone 4 and my old Apple TV both connected without problem. Therefore more recent Iphone to my wife 5 c and our newest Samsung UHD TV. So why a NEW model of printer is sold in stores right now, not able to work on WPA2? I lost 2 weeks on this issue before the sort it! It works, but I'm not happy! Same HP UK failed to connect after 4 hours on their online chat and remote assistance online! I worked it out myself from the comment by BH! Thanks BH. HP POST PLEASE A REPLY ON THIS THREAD WHEN YOU FINALLY WRITE A SOFTWARE FOR YOUR PRINTER TO WORK ON WPA2. MAYBE YOU CAN EMAIL CISCO IN ORDER TO WORK OUT HOW TO DO THIS BETWEEN YOU.

• HP Envy 4500 - Scan does not, most periodic freezing

  Hello

  I'm having a ton of problems with my HP Envy 4500. I will first start by scanning. First to get the "No found computer" message when you try to scan (I can print fine however). I tried HP Print & Scan doctor, he said I was not fully installed the driver. So I download the file ~ 100 MB, then it passes through basic facilities, then allows you to "Connect to printer", I'm wireless and enter the IP address (which is connected and Excellent report) and about 10 seconds later, he says: "cannot find the printer. My only options are the search, the installation program and cancel. Therefore, I can never get to install and he sends me in a loop. I also file & Printer sharing turned on with Windows 8.1, with the automatic configuration of network devices.

  Since the end of the printer, I've tried manual and automatic IP and also directly connect without a bit of luck. In addition to these frustrations adds the printer freeze about every 10-15 minutes. I have to disconnect and reconnect the printer for it to work again because it is totally insensitive.

  Finally, my printer indicates an update is available, so I download a driver, but it ends with the OXB82EF9BA error code. All crashes again.

  I tried everything that I can for hours without success. Please notify.

  -Jesse

  Hello Jesse_B,

  Welcome to the HP Forums!

  I understand that you get some problems with your desire to 4500. I will do my best to help you! First of all, I need to know your operating system on the computer that is having these problems? Click here to read: Windows.

  Because you are having problems with the HP software, I'll give you a few steps to help:

  Please uninstall the software on your computer by following this document from HP about uninstalling the printer software. When it finished, I would like you to clean your Temp folder on your computer:

  1. click on the start menu, in search programs and files type % temp %

  2. press on Ctrl and together on your keyboard (this will highlight all)

  3. right click on your mouse and click on remove

  Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

  Secondly, I would like to you can use the Printer Wizard to install the full features software. This is the right software and you need to use a USB cord to perform this step. It will be much easier to find your wireless network. (It's only for the Windows operating system 7-8: 1).

  If you printer is still the gel, then make sure that the printer is connected to a live wall, not a surge protector. I want to see if that makes a difference. Also, try to reset the printer for more than 60 seconds. Leave the printer turned on > unplug the power cord at the back of the printer.

  You receive an error message "OX82EF9BA". This refers to an error in Windows Update. You must perform this update on your computer. Please post your results, I will be looking forward to hear from your part have a good night!

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP ENVY 4500: HP ENVY 4500 unrecognized as Scanner

  My Windows 10 computer recognizes my HP ENVY 4500 printer as a printer, but not as a scanner.

  The 10 app windows scan says it can't find a scanner.

  Scan in the HP printer Assistant button causes an error message: printer not found. But I can't use the print functions.

  I am connected by USB.

  It only started happening recently, perhaps for an upgrade of the software Windows 10.

  I just downloaded the most recent printer driver software, but this has not resolved.

  Help!

  Hello

  You can try scanning HP and Capture apps in HP AIO Remote?

  HP AiO Remote apps

  Follow these steps to get the applications (if it is not already installed):

  1. Go to the Windows store
  2. Search for "HP AiO Remote" apps
  3. Install the apps.
  4. Apps should detect your wireless printer, depending on the applications, there is a function "Scan."
  5. Click the Scan and it will direct allows you to download apps "Scan and capture.
  6. After installation, you should be able to scan.

  Hope that helps.

• HP Envy 4500: Can't swipe Mac computers

  I am trying to scan something to my computer for school and it keeps send me errors.  I need to fix this ASAP!  My computer is a Mac OS X 10.11 El Capitan. My printer is a HP Envy 4500. It keeps giving me these errors.

  Scanner communication cannot be established. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image.

  and

  HP ENVY 4500 series is currently unavailable. Please check if it is connected and turned on, or try again later.

  He has turned on and connected to my computer and I downloaded the HP and HP Easy Scan utility.

  Hi @ufohouse,

  Thank you for joining the HP Forums!

  I saw your post about how you can not scan computer with your HP Envy 4500 on Mac OS X 10.11. And I'm happy to help you!

  How is the printer connected, wireless or USB?

  To confirm that the hardware of the printer is functional, you are able to make a copy with the glass of the scanner of the printer? Copy of Documents.

  What happens if you try to scan from Apple Image Capture?

  Figure: screenshot Image Apple

  

  1. Place the document or photo face down on the scanner glass, and then close the scanner cover.

     If your printer has an ADF (ADF), you can use it to scan multi-page documents at the same time. No pictures load in the ADF to not damage the photos and the printer.

  2. Open Finder , click OK in the menu bar, click Applications, and then double-click the Image Capture.

  3. Click on the name of your printer in the devices or shared list.

     NOTE:

     If that device software is not installed message appears when you select your printer, click on install, and then follow the instructions to complete the installation.

  4. Click on show details at the bottom of the screen.

     An overview of scanning opens, then change the following settings:

     • Scan Mode: select the scan bed or the automatic document feeder, depending on where you have loaded the original on the printer.

     • Type: scan as color, black and white, or optimized for text documents only.

     • Resolution: higher resolution produces better image quality using as many dots (pixels) per inch. A higher resolution increases the size of the analysis file. Use a higher resolution for scans with graphics or items that need to be the best details. If you scan a black and white text, higher resolution is not necessary.

     • Size: use a standard paper size, or select the use custom size option.

     • Scanning to: select the folder you want to save in analyses.

     • Name: type a name for the saved analysis file.

     • Format: select the type of file for analysis.

       NOTE:

       Select PDF or TIFF format, and then select the check box next to combine in a single document to save documents to multiple pages or multiple images in a single file. This feature is only available with these formats.

     • Image correction: click on the pop-up menu, and then select manual to display the color change options such as brightness and saturation.

  5. Click on scan.

     The scan records in the selected folder of the scanning to .

  Source: scan from a Mac (OS X).

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope hear from you soon!

• HP ENVY 4500 e-all-in-one: cartridges and country

  History:

  My father-in-law is living in Belgium, near the border.  He went to Holland for shopping sow, a promotion for a HP Envy printer and purchased.  Simple.  Then when I was visiting him, he asked me to install the printer.  I tried and it sucked!

  Following the installation guide (a double-sided with only the images page), I removed the protection, under voltage, chose my country (Belgium), discovered the heads of cartridges and insert cartridges.  But the printer screen showed a message explaining that the cartridges were not intended for this printer.  They came out of the box the printer!

  So time to seek the support of troubleshooting.  And I found this page http://support.hp.com/us-en/document/c02558798 explaining all the evils that you get if you cross a border with a HP product!

  Assuming that the problem is related to this wonderful device...

  WHY should I select a country?

  WHY is there no clear warning on the box as 'to be used only for the Netherlands?

  If the problem has some other cause...

  WHERE can I find real support of troubleshooting?

  Conclusion:

  What is the lesson?

  So far: do not buy the product HP more

  While HP regionalize some inkjet products, the Belgium and the Netherlands are in the same region and use the same cartridges HP 301 in the Envy 4500 printer.

  The question that you see is unrelated to the regionalization.  It is possible, that there is one grain of paper dust or other debris on the electrical contacts.  I would suggest the steps of troubleshooting in the paper here.  If this does not resolve the issue please contact HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.  Call the phone number provided and forestry of the number of the folder that you created.

• HP envy 4500 prints not windows 8. Think that it prints, but it doesn't.

  I'm trying to print from my Toshiba laptop running Windows 8 for my HP Envy 4500 wireless. Worked very well for my ipad, worked very well for my desktop and laptop computers running Windows 7. I've uninstalled and reinstalled the driver of printer 5 times. Printer is recognized, has an IP address and print an internal test page. When I print to it from my machine Windows 8, the file goes into the queue, gets a port and then disappears as if it was printed. Nothing prints. Please help, it's SO frustrating.

  Hello

  I understand that you have done the process several times, and I definitely understand how that can be frustrating. I was wondering if you tried HP printer installation wizard to reinstall because it can often install things missing if this is the case here. If you have not tried, but I would like if you could try now and we can go from there if the problem persists. Thank you!

• HP envy 4500 driver

  I just bought the HP ENVY 4500 and try to install the driver on OSX10.7.5. Whenever he comus by saying "the software for this printer is currently unavailable. Please contact the printer manufacturer for the latest version of the software. »

  I tried to download the software in several ways and it comes back with this message. Any help is appreciated.

  SoC

  Hi RobertCharnock,

  Welcome to the HP Forums!

  I see that your HP Envy 4500 will not install on your Mac OS X 10.7.5, and I am happy to help you with this installation

  question!

  Please, try the following steps:

  1. Reset the printing system. Mac OS x: how to reset the printing system.
  2. Verify and repair disk permissions. 12.x disk utility: repair disk permissions.
  3. Re-install the software. HP ENVY 4500 series full feature software and drivers - 10.6 of Mac OS X v10.7, v10.8 v10.9.

  Hope it will be useful to you and have a great day!

• HP Envy 4500: Printer says it has solid network connection, but cannot connect to the internet

  So I have not been able to use my printer wireless lately, so I decided to check if it was connected to my wireless network. It is; I checked, re-connected and checked several times. So I decided to reactivate my web services. I have them turned off, and now whenever I press the button on the printer ePrint, it says connection for a really long time and then displays the message in the sense of "the printer cannot connect to the server. Check the internet connection and proxy settings.

  I have re-connected the printer to my wireless network, I checked that if I use a proxy server (I'm not), I used the HP print and Scan Doctor - just, it won't just matter what I do.

  All I can think about is the fact that I have recently purchsed a new router, but says that its connected which is what really stem me.

  This printer makes me crazy - please help

  Hi @mastersword64,

  Welcome to the HP community!

  I hope you have a pleasant experience with us.

  I want to help you with the connection error, you get on your e-all-in-one of HP ENVY 4500 printer when you try to enable web services.

  Here are some steps, I suggest trying to get your web services up and running it again:

  Network Power Reset:

  We'll leave the router and unplug the power cable (NOTE: do not reset the router.), and then do the same with the printer and shut down the computer. After a minute, plug in the router, wait to fully turn on, then plug the printer back in and wait for the wireless light become solid. Once the router and the printer are on, go ahead and re - turn on the computer. This will refresh the network connection.

  Restore the default settings of the network and reconnect:

  1. on the front panel of the printer, press your up wireless icon

  2. Select settings.

  3. Select restore default network settings.

  4 turn on your printer.

  5. once it is initialized to save, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Assistant , and then follow the prompts to enter the details of your wireless network.

  8. try to activate the web services again.

  Configure a manual DNS for your printer:

  1 obtain the IP address of your printer

  a. This can be done by pressing the icon on the printer wireless.

  2. Enter the printer's IP address in a browser on your computer.

  3. Select the tab network at the top of the page.

  4. on the left, select network.

  5. Select network address (IP)

  6. Select manual DNS server

  a. manual Preferred DNS should read 8.8.8.8

  b. alternate DNS server should read. 8.8.4.4

  7. Select apply. You can get a warning simply select OK.

  Please reply to let me know if these steps resolve your issue.

  Good luck!

  

• New HP Envy 4500 will not connect with my computer

  New HP printer shows blue light of connection with my wireless network but the printer connects with my computer (Windows 7 64-bit)

  I tried troubleshooting with doctor without success.  I thought about the restoration to the manufacturer's specifications. but worried about this procedure.

  Confused.

  Help please

  Adnilybrek28

  Welcome to the HP Forum.

  There is lots of useful information to the Web site of your printer.  In addition, the most important thing you can do is to install the full features software for your printer.  The installation process should help you with the login process.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open of printer drivers HP ENVY 4500 e-all-in-one
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to show that you appreciate the help and time of our Experts.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good fix or workaround, click accept as Solution !

• install the hp envy 4500

  I have a new HP Envy 4500. I installed it and on a laptop with Windows 7, everything works as it should. I'm now trying to connect another laptop running Windows 8.

  I go through the steps, following the instructions on the supplied CD. When I get to "enable - continue we Line" I get a message saying "check internet connection and try again.»

  The laptop is connected to the internet.

  Any suggestions on how to complete the installation?

  Hi KiteFlyer,

  I see that you have any questions, fill out the installation for your craving for 4500 on your computer Windows 8. I'm sorry to hear that, but I will certainly do my best to help out

  When the installation gets to that point, and gives you the error, you are able to open Internet Explorer and navigate to a Web site and click on a link?
  If your laptop is wireless you are able to connect directly to the router/modem during installation to ensure it does not lose connection or something like that?
  How far are you from the printer and the router when you run the installation?

  You can try to use the HP printer installation wizard to install the printer as well and see if it uses different results.

  I hope hear from you soon!

• HP ENVY 4500 does not print a PDF file

  I have Win7 HP laptop HP ENVY 4500 all-in-One printer wireless and iMac OS X 10.9.1 desktop. It prints all good document file formats, except a PDF file. When I try to print a page of a PDF doc't, via Adobe Reader (11.0.07), it prints 6 equidistant tiny portions of the original PDF page on a single sheet. All six parties are in the same area of the upper quadrant of the original PDF page. I tried many portrait, landscape and size configurations, but in vain. It will not print PDF of my iMac and PC browsers files. I've uninstalled and reinstalled the printer and its driver a couple of times. It installs OK without error messages, but it will not print PDF. Also, I don't get any error messages when I try to print a PDF file. I don't see any documentation supplied with the printer printer to say that this HP all-in-one cannot print PDF doc'ts, and it seems to me that it would print a PDF file until several weeks ago. Please notify.

  I was finally able to print PDF files. But it's been so long ago because it was fixed that I don't even remember what was the solution. But four possibilities come to mind: (1) is of course the "print as image file" option has been activated; (2) re-installed printer driver; (3) re-installed Acrobat Reader and ensured that browser and extensions of processing of s/w, if any, have been correctly selected for my printer. (4) corrected a wrong paper, the type, quality, or size option layout which may have resulted in a page layout or a different format from what should be the 'standard' to a PDF file. Sorry I can't be more specific than that. But if I have to determine exactly what I could do to get PDF printing to work properly, I will go straight to you. BTW, I certainly don't rely on an intermediate file conversion service or s/w to transfer my PDF files to a printable format. I hope this helps.

• HP ENVY 4500 E - ALL - IN - ONE: HP ENVY 4500 E - ALL - IN - ONE DOES NOT PRINT

  I can't print from my desktop PC with an ethernet connection, but I am able to print from my laptop with a Wi - Fi connection.

  The printer used to work on my desktop PC, then I upgraded to Windows 10, made the operating system was not entirely compatible with my PC, reformatted it with the help of remote support Microsoft, back to Windows 7, had a lot of problems with Windows Update and WIndows Installer and so also with the installation of the driver.

  I tried installing from the original installation CD HP Envy with no luck, uninstalled and reinstalled with the latest driver from the HP website with no luck and since (apparently) to solve the problem with Windows Update and WIndows Installer, uninstalled and reinstalled the driver software on the CD again with no luck.

  I tried all the suggestions on the forums, with my computer hang too for the first time in weeks at the recommendation of msconfig on your forum for disabling startup programs.

  The scanner works.

  Sometimes, in Word, I get a message error "Windows cannot print due to a problem with the current printer setup". Sometimes I have no message.

  (I use Service Pack 1)

  Hi HPAGJ,

  Thank you for coming back to us.

  Gemini02 is currently out of the office so I thought jump in and help.

  When you run the PSDR, have you selected the connection "network (192.168.2.107) is not installed? Being not fully installed is causing the problem.

  There is corruption on the computer, this can certainly occur after you upgrade your operating system. I suggest to try the following steps in the following order for best results.

  • Make sure that all of your Windows updates are up-to-date.
  • HP printers - uninstalling the software of the printer (Windows)
  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  Manually delete the print driver:

  This problem occurs if there is printer drivers are corrupt.
  I suggest that you remove all installed printers and reinstall Windows 7 printer drivers if available.
    
  Remove a printer
  1. click on the "Start" button, type PRINTERS in the start search box and press ENTER.
  2 find the printers installed icons, then delete them.
  3. right click on the blank part of the window and choose "Run as Administrator"-> "Server Properties".
  4. on the tab drivers, select them printers list and click Remove. Please, select Remove driver and driver package.
  5. open the start menu, enter APPWIZ. CPL in the search box and press ENTER to launch the "programs and features".
  6. try to remove all related printer software.
  If the problem is not resolved, I suggest that you clear the money printing system.

  Step 1
  ======
  Start Windows Explorer, and then rename all the files and folders in the following two folders:
  c:\windows\system32\spool\drivers\w32X86
  To rename a file, we can click with the right button on the file and select Rename.
   
  Step 2
  ======
  1. Click Start, type REGEDIT in the start search bar and then press ENTER.
  2. navigate to and then click the following registry key:
   
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86
  View the list of subkeys. There should be only the following subkeys:
   
  Drivers
  Print processors
  If there are any keys other than those listed above, follow these steps:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type WindowsNTx86regkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x 86 registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than drivers and print processors.
   
  Step 3
  ======
  Find and click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:
  BJ language monitor
  The local port
  Microsoft Document Imaging writer monitor
  Microsoft Shared Fax Monitor
  Standard TCP/IP port
  USB Monitor
  WSD port
  If there are any keys other than those listed above, follow these steps to remove them:
  a. on the file menu, click Export.
  (b) in the file name box, type a descriptive name for this key--for example, type Monitorsregkey - and then click Save to save it to your local office.
  We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience problems after you complete this procedure.
  c. delete all keys other than the above 5.
   
  Step 4. Disconnect the printer from the computer and restart the computer.
   
  Step 5. Reconnect the cable from the printer to the computer, install the printer according to the manufacturer's installation instructions and then check if the problem persists.
   
  You can also use these two articles for this problem:
  http://support.Microsoft.com/kb/2000007
  http://support.Microsoft.com/kb/933454

  • Download HP ENVY 4500 e-all-in-One Printer series full feature software and drivers.

  If you are still having problems try:

  • HP print driver printer - install and use the built-in Windows

  If all else fails, I create a new administrator account and try to reinstall:

  • The difficulty of a user profile is corrupted.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Want to 4500 printer all-in-one: new software and drivers for HP Envy 4500

  Hello, I bought this printer on 1 October and installed on my laptop Windows 10. My question is I noticed there was a series of printer e-all-in-one HP ENVY 4500 full feature software and drivers, version 32.3, filename: EN4500_198.exe which was released on November 12, 2015. Should I download and install this because I've had since October 2015 printer? If so do I have to do something after the installation to keep my printer working correctly on my WIFI wireless? Thanks in advance for any help that I couldn't find out how call HP to ask this question.

  Thank you very much for your answer! I finally understood how do I know what version of the software and the drivers, I have this morning and I don't have the version more recent and even I was wondering about. Thanks again and have a great Thanksgiving action!