HP ENVY 4500: Windows "without toner /ink' 10 issues

Hello

Used to use my desire with my old PC to Windows Vista 4500. No problem at all. Did you buy a new laptop this Saturday and my desire with the same ink cartridge does not print at all (unless I mail to my printer or use Web services set up the tool and test a testpage using this thing).

But when I want to print... starting from the webbrowser, from word, the message comes the printer runs out of ink or toner and it refuses to print. I use this printer only modus black. So no color cartridge is present.

Tried to solve this problem but everything I try, what no toner or ink message guard showing no gains 10 for this printer. Someone knows a solution? THX!

Hi @LenK8940,

Thank you for joining the HP Forums!

I noticed that you can not print with your HP Envy 4500 on Windows 10. And I'm happy to help you!

There could be a conflict of driver on the computer. This printer with a single-cartridge mode that allows you to print black without color cartridge. I recommend you try our printing HP and Scan Doctor, let me know the results!

If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

I hope that solves your problem!

Tags: HP Printers

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