HP ENVY 4500: Scanned image appears in several parts of the whole.

Hi people, for convenience, I'm going to number paragraphs describing my problem.

1. any new product, which was to install a couple of days.

2. the product prints and copy great and no problems. However, although yesterday I scanned a picture OK, now not so much.

3. I hate to admit it, but I am 81 and my memory is not so great. Perhaps, I do not use the Protocol? Here are the details of the problem:

4. when I scan using the screen of the printer the printer allows to scan that a good connection to my computer and an appropriate message is displayed on the monitor screen "Scanning". When parsing the result image is sent to the 'Documents '. So far, good.

5. what analyzes all the I go to Documents and find the split image in ten 10 or more separate items and it would be a major task using PES or similar to the room together. In any case, would not be a solution, the photo scanning in a room, that's what I'm aiming for.

6 but it is not the end of the problem. When I scan using the computer all scans correctly and is displayed in the preview window, which appeared on my screen. But the 'same' problem persists as above and the scanned image in appear in 10 or more parts at all.

7. I don't think that there is nothing wrong with the product, rather I strongly suspect that I'm doing something wrong or maybe I misconfigured Setup.

How can I fix this problem? What should I do to scan photos and documents as an image or a document and not 10?

I'll be very grateful to help on this problem. Thank you very much. If you need more information, please just ask.

Stehkoyeh.

What follows is HPENVY4500 all_in_one printer, scanner, copier and fax. Professor, thank you very much for your help. However, I managed to fix my situation with the changes as follows:

1. in the hp/scan utility on the computer. I clicked on the Scan of the computer and then the change analysis tasks...

2. This was brought up in a popup window. I then put 'photo jpeg' highlight and click on modify.

3. This brought another window. This is the important part. I've changed the menu presets "Photos, graphics, etc." and then that immediately under this Type 'exit' I've changed to read JPEG.

4. everything that sounds very complex and I know I got lucky to fall on this procedure, because I'm good technically not for sure!

However, the procedure above fixed my problem and my scans to and from the computer using Direct and wireless network were quite normal and very good. The scans are clear and bright and crisp colors. I am now very happy.

As for the solution "self-cultivation", I'll certainly store that is far away and use it if you need. Although it was not necessary for my problem now, it's a very important protocol worth remembering.

Tags: HP Printers

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