HP Envy 4500: scanning

Similar Questions

• EPrinter HP Envy 4500 Scan of the computer (HP Pavilion 14 Chromebook) / E-Mail?

  I just bought three HP Pavilion 14 Chromebook & HP Envy 4500 ePrinters for members of the family that I am trying to set up.  (I'm new to cloud computing).  Can I scan documents to PDF at the computer (Chromebook) / E-mail of the printer?  If so, how?  When documents arrive on the computer?  If the scan to e-mail is possible on the devices above, can I store several addresses e-mail ePrint in the printer choose?  Thank you!

  Hi eKeith,

  Thanks for shouting it and fast response.    No problem on other issues, it is we are here for.

  1. You will need to manually launch the built-in Web server.  What I've done in the past, it's just mark the ip address of the printer is to click instead of having to manually enter the IP every time. It works best if you set a manual ip address of the printer.  I've included a screenshot.
     1. Click on the "Network" tab in the SAP
     2. Click on 'Network' in the left side menu
     3. Click on 'network address (IP)' in the left side menu
     4. Click 'propose a manual IP address.
     5. Click on "Manual DNS server"
     6. For the server DNS preferred manual please enter 8.8.8.8
     7. For the auxiliary DNS Server Manual please enter 8.8.4.4
        
        
  2. There is no way to web analytics by default in pdf format.
  3. The default value corresponds to your "Downloads" folder, but you can switch to "Google Drive".
  4. If you click on the built-in web server Web Services tab, there is an option in the side menu on the left for updates. I've included a screenshot of where to find him.

  

• HP ENVY 4500: Scan the form of the printer for computer

  Attempt to analysis of a document from HP ENVY 4500 to my Dell computer.  Says that I have to synchronize but do not know how...

  Hello

  Have you installed the software and drivers on your computer again. If so, please try

  Double-click the icon of the printer on the desktop,
  Select manage the Scan of the computer
  Click Enable-
  
  You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

  Kind regards.

• HP Envy 4500 - Scan does not, most periodic freezing

  Hello

  I'm having a ton of problems with my HP Envy 4500. I will first start by scanning. First to get the "No found computer" message when you try to scan (I can print fine however). I tried HP Print & Scan doctor, he said I was not fully installed the driver. So I download the file ~ 100 MB, then it passes through basic facilities, then allows you to "Connect to printer", I'm wireless and enter the IP address (which is connected and Excellent report) and about 10 seconds later, he says: "cannot find the printer. My only options are the search, the installation program and cancel. Therefore, I can never get to install and he sends me in a loop. I also file & Printer sharing turned on with Windows 8.1, with the automatic configuration of network devices.

  Since the end of the printer, I've tried manual and automatic IP and also directly connect without a bit of luck. In addition to these frustrations adds the printer freeze about every 10-15 minutes. I have to disconnect and reconnect the printer for it to work again because it is totally insensitive.

  Finally, my printer indicates an update is available, so I download a driver, but it ends with the OXB82EF9BA error code. All crashes again.

  I tried everything that I can for hours without success. Please notify.

  -Jesse

  Hello Jesse_B,

  Welcome to the HP Forums!

  I understand that you get some problems with your desire to 4500. I will do my best to help you! First of all, I need to know your operating system on the computer that is having these problems? Click here to read: Windows.

  Because you are having problems with the HP software, I'll give you a few steps to help:

  Please uninstall the software on your computer by following this document from HP about uninstalling the printer software. When it finished, I would like you to clean your Temp folder on your computer:

  1. click on the start menu, in search programs and files type % temp %

  2. press on Ctrl and together on your keyboard (this will highlight all)

  3. right click on your mouse and click on remove

  Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

  Secondly, I would like to you can use the Printer Wizard to install the full features software. This is the right software and you need to use a USB cord to perform this step. It will be much easier to find your wireless network. (It's only for the Windows operating system 7-8: 1).

  If you printer is still the gel, then make sure that the printer is connected to a live wall, not a surge protector. I want to see if that makes a difference. Also, try to reset the printer for more than 60 seconds. Leave the printer turned on > unplug the power cord at the back of the printer.

  You receive an error message "OX82EF9BA". This refers to an error in Windows Update. You must perform this update on your computer. Please post your results, I will be looking forward to hear from your part have a good night!

• HP Envy 4500: Scanning from printer for iMac

  New printer.  Printer and the computer recognize each wireless but won't allow me to analyze.  You download the software of scan on the computer.  Printer asks if I have activated "computer scan".  Can find nowhere specifically where that 'check' in this box.  What Miss me?

  Hello

  The HP scan option you selected during installation?

  If you are not sure, reinstall the following and check scanning HP for the screens:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-125217-5&CC=us&DLC=en&LC=en&OS=4182&productOid=5304876&sw_lang=

  The analysis of the computer option can be activated under Applications > Hewlett-Packard > HP utility.

  Shlomi

• HP 4500 Envy: Envy 4500 - scan to email.

  What I need to scan to the computer, and then attach the computer file, or is there a quicker way?

  Hi @johnnick,

  Welcome to the Forums of HP Support! I read your post and see that you want to know if there is a faster way to scan to e-mail. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  This model has only the Scan to computer option available. You would have to scan the document and then attach the file.

  Here is a document for HP printers - Scan Control Panel.

  Good day! Thank you.

• HP ENVY 4500: Scanned image appears in several parts of the whole.

  Hi people, for convenience, I'm going to number paragraphs describing my problem.

  1. any new product, which was to install a couple of days.

  2. the product prints and copy great and no problems. However, although yesterday I scanned a picture OK, now not so much.

  3. I hate to admit it, but I am 81 and my memory is not so great. Perhaps, I do not use the Protocol? Here are the details of the problem:

  4. when I scan using the screen of the printer the printer allows to scan that a good connection to my computer and an appropriate message is displayed on the monitor screen "Scanning". When parsing the result image is sent to the 'Documents '. So far, good.

  5. what analyzes all the I go to Documents and find the split image in ten 10 or more separate items and it would be a major task using PES or similar to the room together. In any case, would not be a solution, the photo scanning in a room, that's what I'm aiming for.

  6 but it is not the end of the problem. When I scan using the computer all scans correctly and is displayed in the preview window, which appeared on my screen. But the 'same' problem persists as above and the scanned image in appear in 10 or more parts at all.

  7. I don't think that there is nothing wrong with the product, rather I strongly suspect that I'm doing something wrong or maybe I misconfigured Setup.

  How can I fix this problem? What should I do to scan photos and documents as an image or a document and not 10?

  I'll be very grateful to help on this problem. Thank you very much. If you need more information, please just ask.

  Stehkoyeh.

  What follows is HPENVY4500 all_in_one printer, scanner, copier and fax. Professor, thank you very much for your help. However, I managed to fix my situation with the changes as follows:

  1. in the hp/scan utility on the computer. I clicked on the Scan of the computer and then the change analysis tasks...

  2. This was brought up in a popup window. I then put 'photo jpeg' highlight and click on modify.

  3. This brought another window. This is the important part. I've changed the menu presets "Photos, graphics, etc." and then that immediately under this Type 'exit' I've changed to read JPEG.

  4. everything that sounds very complex and I know I got lucky to fall on this procedure, because I'm good technically not for sure!

  However, the procedure above fixed my problem and my scans to and from the computer using Direct and wireless network were quite normal and very good. The scans are clear and bright and crisp colors. I am now very happy.

  As for the solution "self-cultivation", I'll certainly store that is far away and use it if you need. Although it was not necessary for my problem now, it's a very important protocol worth remembering.

• ENVY 4500: Lack of scanning for HP ENVY 4500 software after reinstalling the laptop

  Dear support,

  I got a HP ENVY 4500, installed on a laptop with Windows 8.1 and the HP Software scanner worked fine.

  I have recently reinstalled the same laptop but with Windows 10 Pro: the printer works fine but the scanner software HP is not available! I can't use all the features of the printer this way...

  My question is: why the HP scanning software is not available for Windows 10 Pro? I used the original CD.

  Where can I download the (new) 10 Pro software for Windows?

  Please help me solve this problem.

  Kind regards

  Carmine

  Hi all

  now, I have solved my problem: I install the Windows 10 soft "HP Scan and capture" from the Microsoft Store and it works very well with HP ENVY 4500 printer / scanner!

  Concerning

  Carmine

• HP Envy 4500 al in one: scan of a single document

  Hello

  I just got this HP Envy 4500 all-in-one printer/scanner, but am wondering how I can scan pages into a single document. It does not show the option to create a document. Read a lot to solve this problem, but only from your time. Mac OS X 10.11 El Capitan.

  Everyone as a solution for this?

  Thank you!

  Hi @Astraios,

• HP envy 4500 problems scanning - used to work, now, not so much

  I tried to solve this problem for over 3 hours now so apologies if shows my frustration.

  Equipment:

  MacBook pro under OS X 10.9.2

  Apple airport express router

  HP Envy 4500 all in one printer/scanner

  I can print without problem.

  Using the HP Scan application, I get this message:

  

  My camera looked good in regards to connectivity on my computer in system preferences, then I went to the screen of printer control in the menu 'Wireless' and I tried to redo the wireless configuration. I typed in my network name and the printer can't find my network. I have continued in any case, left the network name in and typed the wi - fi password, still no luck.

  So I tried the WPS in place. The screen just kept looking, and nothing connected.

  So, I tried to download the drivers from the HP site and guess what? The driver is installed on my hard drive, but then set it up the window of the HP utility can't find my device is:

  

  I tried to connect the printer directly to the computer with the USB cable, just so he could download the driver, he got as far as the next step, "Configuring device" and who doesn't work anymore:

  

  I tried to restore the default settings on the printer.

  I tried uninstall & reinstall - oh, but then we encounter the same problem.

  And during all this, the printer has frozen several times, so I had to unplug the power to restart.

  I restarted my computer and my router. I did everything listed to. The printer does not have the router in Setup Wizard, and in the HP utility, it does not find my printer, BUT I CAN PRINT.  Just doesn't scan.

  For some reason, I can PRINT wireless with no problems. But the scanner do not think that my router or my computer is. I can not open even the utilities EVEN when it is connected DIRECTLY with USB, I get this message:

  

  I am beyond frustrated, I'm about to throw it at the wall. Please if anyone has a solution, I'd like to hear it. This printer is not even 5 months old. I HATE when things are not working. I can understand if I did something to it, but I did nothing else until it turned off for a few days.

  Note: I WAS able to scan before without a problem. The only thing I can think is that I put my printer off for a few days because I was not using it.

  Ugh. OK, it's been 4 hours.

  Hi, if anyone else has this problem, read this post, it has solved the problem for me:

  http://h30434.www3.HP.com/T5/Mac-printing-and-scanning/HP-2610-scanner-does-not-work-with-Apple-Maverick-10-9/m-p/3867896/highlight/false#M50069

• scanning multiple pages to the single PDF using HP ENVY 4500

  The guide says scan of the computer (as opposed to scanning from printer).  I do that and still can't scan multiple pages into a single PDF file.  Is it still possible?

  Hi griff0530,

  I understand that you want to scan multipage documents into a single .pdf file using your HP Envy 4500, yes it is quite possible.  When you use the HP software on your computer, follow the steps below:

  1. loading the document.

  2. click on scan . An overview of the analysis is displayed (by default).

  Important : the Preview Scan function must be enabled for scan multiple pages into one file documents. Additional pages from the original are added for the single file in the Scan preview window.

  3. in the scan preview is displayed, do one of the following actions:

  Click the sign Plus () on the left side of the window to scan additional pages. If you do not use an ADF, you must load the next page of the document on the glass of the scanner to add to each additional page.

  4. click on Save to capture the scanned file, but leave open the HP Scan.

  5. click on done to capture the scanned file and close HP Scan.

  I found this great information here: how Scan: Windows 7

  If you are using any other operating system, it's ok the same steps apply. I hope that's what need you!

  Thank you

• HP 4500 ENVY: I have a HP ENVY 4500 and impossible to activate scan-to-computer.

  I'm unable to scan documents on my copier/printer/scanner. I did some troubleshooting by entering the IP address in my iPad that I was instructed to do and told me that the "scan-to-computer" function had been disabled. But I can't understand how to re-enable the feature "scan-to-computer". All other features of my HP ENVY 4500 work correctly; the scanner is the only thing that I can't go to work. When I try to scan anything that a message appears on the printer screen that says: NO COMPUTER FOUND Make the printer software is installed on your computer, and that "Scan to Computer" is selected.

  Hello

  Scanning to a computer from the front panel to scan to a computer with Windows or Mac OS X, not a Tablet as I understnd of your information.

  Since iPad you can scan by launching the scan from the HP AIO Printer Remote app, not the printer itself.

  You can follow these steps to scan from a mobile device:

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5304876/document/c02486319/

  Kind regards

  Shlomi

• HP envy 4500: hp envy will print but not scan

  I just got a new computer with Windows 10. I have no problems wireless printing to my HP Envy 4500. However, I can't scan from the printer or computer. I downloaded the HP scan and capture the app on my laptop. When I click on "capture the Photo" or "Document of Capture" in the application, I can hear the printer starts to scan, but then I get a "general failure". When I try to scan from the printer, the printer is "impossible to connect to the computer" (However, I am able to send something to print without problem).

  Then I connected my laptop via the usb port to the printer. When you try to scan from the printer, the printer is still unable to connect to my computer. When you try to scan from the HP app, it will sometimes (about 1 in 4 attempts), if I click on "Photo capture. However, it will never scan when I click on "Document capture. Getting a diagnosis of "General failure."

  I found the answer on another forum:

  Hi delphine,.

  The 5530 ENVY is very similar to the ENVY of 4500, and had a similar problem. Go to http://h30434.www3.hp.com/t5/Windows-10-Expert-Day-Printers-All-in-Ones/Copy-Scan-Inoperative/td-p/5304404 for a possible solution.

• Scanning multiple pages with HP Envy 4500

  Hello

  I also have a HP Envy 4500 on Windows 8 platform.  I also made sure to save documents in separate files is not checked in the advanced settings, but I'm having the same problem as the previous user. The problem is that I don't have all the icons available for the addition of another page.

  

  Found the answer on another thread: http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-multple-pages-with-HP-Envy-4500/m-p/4049126#M94476

  Resolution is too high.

• E:, HP ENVY, HP ENVY 4500 4500 don't scan pdf for MAC, only jpeg; used to work properly.

  HP ENVY 4500 worked fine a month previously, now don't scan pdf for MAC, jpeg only.  Also do not accept the file name.  Is there a doctor of printing & scanning HP for MAC?

  Hi Maryjon , thanks for getting back to me!

  I appreciate the info.

  I suggest to remove the printer from your printing system, using this document: uninstalling the software of the printer.

  Once you have deleted, I suggest to check and repair disk permissions: function to fix the permissions of all utility disk drive.

  I also run your Apple updates: OS x: Mac App Store apps and OS X update

  After the updates, I recommend you to reinstall the series HP ENVY 4500 full feature software and drivers.

  Good luck and please let me know how it goes!