"HP Envy 5530 aio: envy 3d scanned wireless photo goes to the Documents ' instead of 'pictures '.

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• HP Envy 4501: Scanning multiple pages in a single document

  I'm trying to scan multiple pages into a single document.  I use an all-in-one HP Envy 4501 and 8.1 of Windows running.  I used to be able to do this at some point, but for some reason, lately I'm not able to.  I read the other posts that spoke of a sign "+" on the left side of the screen, but it isn't there for me.  Also, I can not just save the page and scan the other without having to save them in different files.  Please notify.

  Hello

  The HP software click on scan a Document or Photo and make sure that Scan to sow preview is checked.

  Reduce scanning in 300 resolution or a lower resolution and press Scan, then the Add button should reappear.

  Shlomi

• HP Envy printer 4501: HP Envy 4501 scan multiple pages into a single document

  My HP Envy 4501 printer won't let me not scan multiple pages into a single pdf document.

  I already made sure the box 'Create a separate file for each scanned page' is unchecked under the section of the file in the advanced settings .

  After I scan the first page, I do not get a screen with a + (plus sign) which is supposed to allow you to scan additional pages in the same document.

  Is it possible that I can get a fix/update my HP Envy 4501 printer software which would show the screen with the + (plus sign) which allows to scan additional pages in the same document after the first page that you scanned?

  At this point, if I don't get this problem fixed soon, I'm about to return my HP Envy 4501 printer to the store I bought so I can get my money back and buy a printer from one of the competitors of HP before my store warranty runs out.

  I am very displeased with the printing software HP, support services and web presence that does not work half the time.

  Thank you

  Mark

  Hello

  Lower the resolution of scan equal or lower to 300 DPI, scanning multiple pages is supported only on lower resolutions.

  Any higher resolution will not add additional pages.

  Shlomi

• Envy D411-scanning multiple pages in a single document

  After much research and questions posted and a long discussion with Technical Support on the fact that, during the analysis of the documents in PDF format, it is either the icon or add another page available on the scan icon preview page, so that if you have a multiple-page document, you have to scan and save each worksheet individually, I discovered, today, in this case you scan the document to send/PDF, voila! -There is a button to add or remove Pages.  It seems to me, the button is in the wrong place and should be moved to or added to the option of regular analysis.  It also appears as if I choose a destination, not email, to save the document of several pages scanned in a folder rather than by e-mail.  Come on, HP, let's get with it!

  Hello

  Please, try this and let me know if this is useful:

  1. Open the HP software.
  2. Click Scan Photo Document.or.
  3. Select Save as PDF and verify that you check scanning see the preview.
  4. Set the resolution to 300 dpi or below and click on the scan button.

  I guess the resolution to save as PDF option set to a higher resolution and, therefore, the more the icon does not appear.

  Hope that helps,

  Shlomi

• HP 3052 scanning problem a problem prevented the document under analysis, please try again or for troubleshooting

  a problem prevented the document analysis, please try again or for troubleshooting for hp laser jet 3052 pritner

  Hello

  1. is the issue limited to a specific type of document that you are trying to scan?

  2 did you a recent software or hardware changes to the system?

  This problem can occur because of changes on the system which could affect Windows Fax and Scan.

  Let's try the following steps to resolve the error:

  Make sure that you use only one application for analysis at a given time.

  Update your printer firmware/driver to the latest version:

  HP LaserJet 3052 all-in-One printer range

  For more information, see the articles:

  Scan a document or photo with Windows Fax and Scan

  Solve printer problems

  You can also check out the link to HP support and check if it helps:

  The problems of scanning

  Hope the helps of information.

  Let us know if you need help with Windows related issues. We will be happy to help you.

• New Laserjet M1212nf MFP does not copy or scan. Not taking in the documents document feeder

  Product: Laserjet M1212nf MFP

  OS: Windows Vista 32-bit, Windows 7 64 bit

  USB 2.0 connection

  Scan software Readiris Pro

  Have installed a new Laserjet M1212nf MFP. When I send a document to print, it produces an impression outside, well wrapped on the ends because of the heat.

  The copy function and the scanner or never do not produce print outs. The bar with light moves on the copy/scan with the light area, but no print out.

  In addition, for the copier/scanner document feeder does not pages.

  I installed several LaserJet using a number of operating systems in the past.

  Best wishes

  Shanefg

  Hi Shane,

  Thank you for the additional information. You experience a hardware problem with the scanner in the printer mechanism. The following additional options depending on your current status of the warranty on this printer.

  In the guarantee:

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  Out-of-warranty options:

  http://support.HP.com/us-en/document/c02652026

• HP Photosmart C309a does not scan wireless

  I read the old post of what is resolved, but the solution did not work for me unfortunately. Essentially, everything works except the ability to scan wireless. I get the following error "Sorry, an error has occurred" at half way through the process. Physically, I can hear the sweeping move!

  I tried to remove and add the printer and also tried to reset the system print, but in vain. I discovered I am able to scan wireless using the built-in scanning server by entering the IP address in my browser and should be able to do it by pressing the button on the printer itself or directly from HP Photosmart Studio to do that, but I have. None doesn't seem to work, and I get the same error message.

  Any suggestions? I have an iMac with OS X 10.6.2

  OK, in order to help others (including me), then all you need to do is install this http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-74786-1&lc=en&dlc=en&cc=us&product=3737195&os=219

• HP 4630 how to scan multiple pages into 1 pdf document?

  I am using Windows XP Pro and use a HP Officejet 4630 how to scan multiple pages into 1 PDF file?

  You can scan multiple pages into a single file using the HP software. See the section "How to scan multiple pages into a single file" under "How to scan with HP Software" in the document below:
   
  http://support.HP.com/us-en/document/c03517150

  Note: The resolution must be set to 300 dpi or lower for the multiple page scans.

  I hope this helps.

• "Error - a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner"while trying to scan using HP G4050 on windows 7

  A problem prevented the document are analyzed. Windows 7 - HP G4050 scanner.
  I have a HP G4050 which worked fine with Vista.  After the upgrade to Windows 7, I get the following error when scanning:

  A problem prevented the document are analyzed.  Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner.

  I get a different error during an attempt of an overview.  It starts to get an overview of the page, gets about 2 inches to the bottom of the page and then I get the following error:

  An error occurred when you set the properties of the scanner.  If another program is scanning, please wait to complete, and then try again.

  I downloaded the latest driver (and reinstalled several times) of HP with no luck.  No errors are recorded in the Application events.

  I'm going nuts trying to figure out this one!  Thanks for your help.

  BT

  Update:

  I finally had time to unplug the scanner, wait 60 seconds and then plug it again.

  Problem solved.

  Scan of stupid...

  BT

• scan to e-mail is also save the document you send?

  HP Officejet Pro 8600 more

  XP

  When you use the scan to e-mail function, the document also saved somewhere, or you do it separately?

  The scan to e-mail function will just scan, Pack and send the file.  The file is not saved in duplicate to the computer.

  To have a file saved analysis, it should be done separately.  I hope this helps.

• How do I scan a photo and send it by e-mail? cc = us

  Digitised photographs E-passports?

  Expjohn, welcome to the forum.

  When a help request, you must always include the brand / model of the computer or the monitor. This information is necessary for us to review the specifications of their.

  First of all, scan the photo in a folder that you can easily locate.  If you use Internet Explorer, you must open a new message.  Then select Insert: attachments from the line below the object.  This will allow you to choose what you want to join; Photo, music, or the document.  You can locate the photo in the folder that you created earlier.

  Please let us know if this solved your problem or not.

• HP Envy 5530 ceased copy and scan but still printing

  Whenever I try to copy or scan HP Envy ends up with a whirling blue circle and the only way I can stop it is to disable HP Envy or turn off the power.

  I have reset by putting off power HP Envy countless times.

  I reinstalled the software/driver x 2

  I fixed the permissions of the drive on OS X

  I restarted OS X several times.

  Nothing has solved this problem, which I didn't last week. Help!

  Found printer was still under warranty, talked to Technical Support and it's a hardware problem.  Replacement on its way.

  Thank you.

• HP Envy 4504: AiO remote copy scan on film

  I'm under AiO Remote app on ipad running iOS version 8.3.

  I can scan the document very well, but when I want to copy the image on the film (with send to-> Copy to Camera Roll), it gives "the image was not saved."

  Hello!

  The solution was to go to settings-> Remote AiO-> and turn on the photo slider.

  Thank you

• HP envy 5530: impossible to activate scan of the computer!

  I have a macbook air and I wanted my hp 5530 for a few years and it has worked very well. Then I was unable to scan directly to my macbook, so I followed the instructions of troubleshooting - uninstalled the hp software and then re-installed. After the 3rd re - install, scan to computer worked for a day and now I can't do it again!

  I can't check the box 'Enable the scan of the computer' in the hp utility - WHY? Can someone help me please no copy and paste the instructions of troubleshooting, I read the already. What do I have to uninstall and reinstall again?

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• HP Envy 4500 - Scan does not, most periodic freezing

  Hello

  I'm having a ton of problems with my HP Envy 4500. I will first start by scanning. First to get the "No found computer" message when you try to scan (I can print fine however). I tried HP Print & Scan doctor, he said I was not fully installed the driver. So I download the file ~ 100 MB, then it passes through basic facilities, then allows you to "Connect to printer", I'm wireless and enter the IP address (which is connected and Excellent report) and about 10 seconds later, he says: "cannot find the printer. My only options are the search, the installation program and cancel. Therefore, I can never get to install and he sends me in a loop. I also file & Printer sharing turned on with Windows 8.1, with the automatic configuration of network devices.

  Since the end of the printer, I've tried manual and automatic IP and also directly connect without a bit of luck. In addition to these frustrations adds the printer freeze about every 10-15 minutes. I have to disconnect and reconnect the printer for it to work again because it is totally insensitive.

  Finally, my printer indicates an update is available, so I download a driver, but it ends with the OXB82EF9BA error code. All crashes again.

  I tried everything that I can for hours without success. Please notify.

  -Jesse

  Hello Jesse_B,

  Welcome to the HP Forums!

  I understand that you get some problems with your desire to 4500. I will do my best to help you! First of all, I need to know your operating system on the computer that is having these problems? Click here to read: Windows.

  Because you are having problems with the HP software, I'll give you a few steps to help:

  Please uninstall the software on your computer by following this document from HP about uninstalling the printer software. When it finished, I would like you to clean your Temp folder on your computer:

  1. click on the start menu, in search programs and files type % temp %

  2. press on Ctrl and together on your keyboard (this will highlight all)

  3. right click on your mouse and click on remove

  Now, perform a clean boot on your computer by following this Microsoft document here. This will eliminate the conflicts of software that occur when you install a program or an update or when you run a program.

  Secondly, I would like to you can use the Printer Wizard to install the full features software. This is the right software and you need to use a USB cord to perform this step. It will be much easier to find your wireless network. (It's only for the Windows operating system 7-8: 1).

  If you printer is still the gel, then make sure that the printer is connected to a live wall, not a surge protector. I want to see if that makes a difference. Also, try to reset the printer for more than 60 seconds. Leave the printer turned on > unplug the power cord at the back of the printer.

  You receive an error message "OX82EF9BA". This refers to an error in Windows Update. You must perform this update on your computer. Please post your results, I will be looking forward to hear from your part have a good night!