HP ENVY 7640: HP ENVY 7640 PRINTER PROBLEM

Similar Questions

• HP Envy 4500: HP Envy 4500 printer problem

  I have a HP Envy 4500 printer which has worked very well for a while. Recently I converted to NBN with a new router and well that the laptop has had no problem with the printer connectitivity. The printer works fine for about 10 days, then do not print. When I use the doctor of printing & scanning HP he passes through the "fix" and finally confirmed that it will be printed internally, but must be uninstalled and installed again. I did it and it installs ok then, (I use the download to be installed on the HP site) and it prints ok again for a while.

  I use the wifi for the laptop and the printer, and even still have the printer close to the router, the printer will print after 10 days. The printer wifi appears connected correctly.

  Why it works for ten days and then do not print unless I uninstall the printer and reinstall?

  Hello

  Thank you for using the forum.

  Have you tried to see if the IP address of the printer has changed whenyou can not print?

  You go to the front panel and press the 'Wireless', and it will display the IP address.

  Now go to the PC > start > all programs (or all apps to win 10) > HP > HP4500 > IP update

  Run small applications and compare if the IP address on your printer software is the same as on the printer.

  If this isn't the case, it is the reason why it can not print!

  Look at this video, he shows how to create a static IP address, there is a part of the video at the end that uses the "update IP address" address verification tool that has been described above.

  Creating a static IP address by using EWS

  https://goo.GL/m4hexn

  Update the IP address is at 01:41

  You may consider to change the address of your printer to Static if it is what the cause of your problem.

  Let us know.

  Thank you.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• 4500 HP Envy Photo printing problem - out with a look of sepia tone

  Hello

  I recently installed a HP Envy 4500 printer and have problems printing of photos on my iPhone 5 (ios 7.1.2).

  When I print from my camera pictures come out in a sepia tone color scheme.

  I tried with 2 different pictures and the results were the same.

  I printed from my PC and the color was on the spot.

  A way to solve this problem?

  Thank you

  Hello Talkoon,

  Welcome to the Forums of HP Support!

  I understand that photos of the iPhone printing are not the same color scheme when the photo is printed from the computer.

  Try printing the HP ePrint App photo and let me know what is the result.

  Kind regards

• HP envy 4500 print problems and windows 8.1

  I had some problems printing with my desire to hp 4500. I recently bought this for use with my laptop, which runs windows 8.1. I tried to print wireless with mixed success. I can't print anything product of microsoft office, firefox, etc. I can't print a PDF file or the other - with a catch. If I print the document first with adobe printer, save the document, and then print with the printer of the desire, it will work (for a few pages at least). This happens even if the original document is a pdf file. When I try to print from word, for example, I get a message saying that "your file could not be printed due to an error on HP ENVY 4500 series (network) on. There are several possible reasons...  The scanner works fine with the software provided. Through software troubleshooting, I can print a test page for the hp software, but not the windows printing software (makes me think that this may be a sort of permissions problem that I can't understand). I went through the program of doctor hp, and he says that there is an update of the software. I try to update the software, and I get a message - the printer could not be installed on the network. I'm a bit confused. So - to answer the stupid questions typical-Yes, the printer and the laptop to have the power, Yes, wireless is enabled, Yes, my router works and my printer is connected to it (I can print eoffers/coupons directly from the printer), my diagnostic report is as follows wireless on-pass, wireless working-pass, signal quality-excellent. Connected-pass. unplug the total-7 count, count from last time-1, count last 24 hours - 1. neck of network name (ssid), other corresponding networks ssid-no, the printer settings comply with the router settings without thread-pass, no-pass, Channel-6 filtering, access badge. When I try to print any other documents wthout the adobe solution, I have that is getting the error message that I said previously, or the computer will go through the motions of printing but I never end up having all documents added to the queue. Any suggestions?

  Hello. Thanks again for your help. I found how to solve my problem. I know now that it had nothing to do with the printer or its software. Something was wrong with my registry or files of certain parameters that I couldn't identify myself, that I tried to plug the two this printer in my lapotop via a usb port and installation (with the same problem). The same problem happened when I connected usb printer older that I know works (hp 3050 has-for printing at least) and still had the problem. I just did a windows update and had to reinstall everything. Now, I can print and scan wireless without problem. I would like to have a more simple solution. Maybe the idea of my friend to install a registry cleaner from the beginning was a bad idea. You live and learn, I guess.

• HP Envy 5530: Printer problems

  Since the upgrade to Windows 10 my 5530 desire won't print files from the computer, or scanning/printing correctly.

  I have a partial impression / fainted each time. I replaced the ink carts and drivers uninstall/re-installed with the same results.

  Any help gratefully received!

  See you soon,.

  Paul

  Hi @ph2210,

  Thanks for getting back to me and provide details on the diagnostic report.

  Unfortunately the results indicate that there is a hardware problem with the ink delivery system, because you mentioned that you have replaced the cartridge once already.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Envy 5532 printing problem

  I just installed a HP envy5532 and am unable to print a word document. When I try it says that the State of the printer is 'offline' and just saves the document in the print queue. How can I change the status from 'offline' to 'online' as I guess that's the problem.

  Thank you

  RavenSteve

  Hello

  Download and run the utility HP Print and Scan Dr. from the link below.

  www.HP.com/go/Tools

• The range of printers HP Envy 110 printing problems

  Despite the removal of all items in the queue and try again the printer still will not print and instead of saying that he is ready, he says he is interrupted. How can I fix it so it can print again? x

  Lila2 salvation,

  I understand that you need a 110 which is printing from your PC problems. I'm sorry to hear that and will certainly do my best to help you!

  If you run Windows, I would suggest that you download and run the HP print and Scan Doctor as it should be able to advise what to do or do it for you. If you use a Mac I suggest that you reset the printing system and try printing again.

  Hope this helps, have a nice day!

• HP Envy 7640: Printing photos

  I am trying to print photos using the main tray with plain paper and it will not be printed.  He tells me to load paper into the photo tray.  I've tried which as well and it still does not.  But I want to print from the main tray.

  Hi @TRG8,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP ENVY 7640 e-all-in-one printer with a Windows XP computer and you were trying to print photos from the main tray on plain paper, but the software tells you to load paper into the photo tray, which you did, but it still does not work. I would like to help with that.

  It looks like a problem of printer settings as perhaps you do not have the main tray selected as the input source, but try to download and run the HP print and Scan Doctor to see if everything is OK with the drivers and the software of the printer.

  If the HP print and Scan Doctor detects no problem, it is perhaps a matter of settings. Here is a document of support that can help ensure the setting of the impression are set the way you need them - Print Photos. On the Paper Type/quality tab, that you want to make sure that the main tray is selected as the Paper Source, or Photo tray if you want to print on photo paper.

  Please let me know if that solves the problem, or if you need assistance.

• ENVY 7640: Print dark Photos

  Using HP Premium Plus glossy paper and HP print cartridges. Photos on my Mac are crisp and great colors. Diagnostic print quality test indicates no defect. When I print photos, the photos are more dark and muted compared to pictures on the Mac. Is it possible to fix this problem?

  Hi @nhuser1,

  Welcome to the Forums of HP Support!

  I see that your photos are print darker than expected on your HP Envy 7640 printer. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you performed the test of diagnosis of quality, to see if the problem was related to the printer. Looks like the printer is fine, but I would try to copy a picture.

  Please see this guide for instructions : 

  • Copy of Documents or Photos with a HP ENVY 5640 5660, 7640 e - all - in - one, HP Officejet 5740 and 8040 e - all-in - One Printer Series

  Copy the document or photo

  Use the menu to copy on the printer control panel to select the copy settings and start the copy job.

• HP Envy 4502: printer connection on my laptop wireless problem

  I installed the software on the disc that came with my new HP Envy 4502 printer on my HP laptop. He says that the software is installed correctly, but the printer is not connected wireless. Have you tried connecting via the usb cable and it worked. However, whenever I try to connect wirelessly, it fails to connect.

  I tried troubleshooting tips sevral time but still have no luck.

  My husband was able to insert the disc into his Dell laptop and connect the printer even wireless with no problems at all. This laptop is Windows 7 Professional.

  I'm getting more and more frustrated by the present, thank you I am a novice where computers re concerned, but that he thought that by purchasing an hp printer to go with my computer hp laptop, things would be easy.

  Help, please

  Take a look at this link on the implementation of WiFi.

• Mac Book Pro and HP Envy 110F wireless printing problems

  I got my Mac book Pro for Christmas 2013 and initially had no problem printing wireless to my HP Envy 110F, but for some reason, I keep getting problems with printing to the envy of 110. We don't have printing problems with our Ipad for this printer.

  I can connect the printer to my Mac book Pro by putting 192.168.1.72 IP address in a web browser, but I get on the symbol bit offline when I print the urge. Last night I reinstalled the printer to print wireless on my mac pro book using a printer cable, which then worked well, but today the same problem reappeared.

  I'm starting to think that the problem may have started with the latest version of the update of the operating system to the Mavericks 10.9.4.

  All thoughts welcome.

  Hi @UKCheshire

  Since you are able to print from the iPad to the wireless printer, I suspect you have to something. I think that the question has something to do with the communication between the printer and the computer and not between the printer and the router. Please use the following document to solve the problem; "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X.

  If the problem persists, do not give up hope, let me know and we will work through it together.

• Re: Resizing of printing problems on my HP Envy 4500 wireless printer

  Is there a firmware update for the HP Envy 4500 for Mac OS X 10.6.8 users?  Expansion has worked well until recently. I solved the problem extends last week by turning the printer off, unplug from the wall, wait a few minutes, reconnect, turn on, and then you use tools to reset the printer to its default settings.  That did not work today.  I downloaded again the driver of HP and re-installed, but I can not enlarge copies.  I sw this message stream, but cannot find how to download an update of the firmware, since I'm on a Mac computer. Please notify.

  Hi @garden-2009.

  Welcome to the HP Forums!

  I noticed that you have problems with the resizing of the copies with your HP Envy 4500 printer. I'm happy to help with this problem!

  To download the latest firmware, please consult this guide, get printer updates for HP Deskjet Ink Advantage 3540, 4640, HP 4500 ENVY and HP Officejet 4630 e-all-in-one printer series.

  I would also be sure that the power cable from the printer is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

  Let's start with these two steps and see what happens!

  Thank you for posting!

• 5535 envy all-in-one: HP Envy 5535 All In One - Windows 7 printing problem

  Hello

  I seem to have a printing problem. You don't know if it started after a rescent Windows 7 update or not.

  Funny, this is the printer will print the pages in the HP maintenance program but does print not anything using the software Windows, even the properties of the printer, print test page.

  Any help would be appreciated, thanks

  TomR

  OK, finally got this problem. Did a google search and finally found someone who has exactly the same problem.

  I had to disable all security software, and set the control to the lowest setting (off) UAC Windows user account. Then, uninstall and reinstall the HP software.

  Not sure why this started all of a sudden, only thing that's happened to rescently was multiple 14 or so Windows 7 updates on close April 14, 2015.

  Well well after 5 days that I fixed it myself, same technical 1 Microsoft Support level could not repair after a 1 hour on the phone and connect remotely.

  TomR

• 4500 envy: Envy 4500 printer not

  So my Envy 4500 printer worked very well on the network for more than a year, but last week we had our wifi router change and since it does not print. Well, it prints, but you must put the printer off, then put it back and it will print only the first document in the queue (it will not print, you must do the same thing) I tried to make my pc and it says that "a document in the queue block printing" or something like that and it removes the document but if you try to reprint it does the same thing thing. It's really annoying to toggle the printer for each document... Thank you

  Hello
  
  Thank you for using the forum. You can try the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.