HP ENVY 5640: claim for a previously owned HP ENVY 564 new code does not change after the disconnection from the WiFi?

my printer used, I cannot set up an instant with HP ink account as the claim code is already associated with another account. After unplugging my hub and reboot / reconnect, a charge code showed on my touch screen but it says already with another account? Someone at - it suggestions?

@itsatoucher

See the following topics:

Connected HP - Instant ink

If necessary, call people cloud Support at the number indicated on the web page.

When you see a post that will help you,

Who inspires you, gives a cool idea,

Or you learn something new.

Click the 'Thumbs Up' on this post.

Fixed / responded? Click this post accept as Solution to help others find answers.

Tags: HP Printers

Similar Questions

  • Envy 15 j139tx: fingerprint does not work after the upgrade to windows 10

    I have improved my ENVY 15 NoteBook Windows 8.1 for windows 10 j138tx. But after the upgrade of my fingerprint also does not work. I have updated software driver and it shows as follows.

    And the unit is also working (it is said ;-))

    But I can't add my fingerprint in sign in option. It does'nt allow me to set up.

    And when I open simple passage, it shows me after the error message.

    can someone please help me to reactivate it?

    Hello

    Open windows control panel, open programs and features, make entry for HP SimplePass right click and select uninstall.

    When this has completed, restart the laptop.

    When windows has reloaded, download the version of HP SimplePass on the following link and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71729.exe

    Once the download is complete, open your downloads folder, right click on the installer SimplePass and select "Run as Administrator" to launch the installation.

    Once again, when this has completed, restart the laptop.

    When windows has reloaded, open windows control panel and on the top right, next to the display by: select "large icons".  The new layout, select the HP SimplePass entry and see if you can set your footprint digital log - on.

    Kind regards

    DP - K

  • Recently bought studio 15 laptop with windows 7 and I try to run need for speed pc underground game on her, but she does not appear and the message "speed.exe has stopped working" appears on the screen

    Recently bought studio 15 laptop with windows 7 and I try to run need for speed pc underground game on her, but she does not appear and the message "speed.exe has stopped working" appears on the screen. can someone help us?

    Hi Andy,.

    I checked the reported compatibility list, and the game is listed as compatible.  Work in 64-bit or 32-bit Windows 7?  I will try to reinstall the game, if you did an upgrade from Vista to Windows 7 recently.  If it is a new installation and does not, please visit the EA's Web site to get the latest patch for the game to see if that helps address your problem.  Let me know if you've done all that and you still have questions, and we can try something else.

    Kevin

  • Serial number does not work after the transfer of OSX and apps for the new Macbook Pro

    My serial number does not work after the transfer of applications and OS X for my new Mac.  Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because

    -My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.

    -My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.

    A support of top-level, software engineer, or someone who takes care of the soap operas could

    -Please provide a number of test series to test with?

    - And/or activate my series?

    - Or show how to disable the publication series on the old disk hard if I can't use the old computer?  So that I can use with the new computer?

    I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.

    I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite.  I have also not return to an older operating system and break things.

    Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question

    No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!

    Thank you!

    Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.

    Therefore, it is very necessary that you are using the original installation media.

    Download the CS5 products

    If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.


    WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.

    Location: /Library/Application Support / Adobe.

    It is strictly recommended to install Adobe applications using the original installation media.

  • Link color does not change after you click in Firefox for Android.

    Why the link I click does not change its color in Firefox for Android from blue to purple?

    Depends on the specificity of the site you click on links on.

  • ENVY M6 - 1184ca: 8.1 for Windows does not start after the installation of update KB2919355

    Updating Windows 8.1 KB2919355 has proved to be extremely problematic for me. When he was released at the beginning of 2014 that I was not able to get installed it with the exception of two occasions, the first being several months ago and the second time, a few days ago. I have constant pain to try to get the update of KB2919355 until recently. What finally got the update installed was opened as administrator command prompt and type the following commands,

    DISM/Online/Remove - Package PackageNameackage_for_KB2919355 ~ 31bf3856ad364e35 ~ amd64 ~ ~ 6.3.1.14 

    and then

    DISM / online/cleanup-image /startcomponentcleanup

    So now, the update of KB2919355 has been installed. Only one problem: like the first time I had the installed, Windows Update leave commissioning. As the HP splash screen that normally appears during the startup process appears after about 3 seconds, Windows displays an error Stop, and for a fraction of a second will display SYSTEM_THREAD_EXCEPTION_NOT_HANDLED error, which as I read, is related to the graphics drivers. The thing is, after the cancellation of the update (the computer in Mode safe start put Windows automatically uninstall the update and everything goes well after), then go in and uninstall the graphics driver, restart, reinstall the graphics driver and reboot again, and then reinstall the KB2919355 update, the problem recurs. I also tried to download and to install the new update of firmware for my particular DESIRE machine which was released a few days ago, but which has not helped either.

    I'm really stuck. I looked up and down, and I scoured Internet for anything that might help. I need to update KB2919355 be installed because without it, I can't book my free upgrade of Windows 10. This laptop is about 2 years and a half old now, so it fulfills all the prerequisites for Windows 10.

    Please do not suggest that I do a Refresh of the system or a system reset, as I have no way to back up my programs, that which some I would not be able to reinstall because I have more drives for some of my programs. Also, I can lose to save him for some of my games.

    When people ask me "What's up?", I always say 'the CAP '.

    So that seems to have solved the problem that is described in this post here. I followed the suggestion, which was to uninstall the driver, SPDT DuplexSecure (which has something to do with the SCSI devices, I'm not quite sure) using the SPDTinst (download here) and now it seems that Windows has started without crashing after installing the update KB2919355. I'll check my Windows Update history and see if it is there.

    Low and behold, a year to be really behind value is ultimately more. I have successfully obtained the update of KB2919355 works on my computer.

  • HP ENVY 15-k203tx: brightness keys does not work after the upgrade to windows 10

    Hello.

    I am using HP ENVY 15-k203tx and I have NVIDIA GeForce GTX 850 M
    I recently upgraded the operating system of windows 8.1 to windows 10
    Brightness shortcut keys do not work

    All the drivers are up to date.

    PnP monitor is also activated. What should I do?

    Hello

    You laptop has Intel/Nvidia switchable graphics and search RTA the screenshot, it does not resemble the driver Intel is installed.

    Try the following.

    Download driver Intel HD Graphics on the following link and save it in your downloads folder.

    http://ftp.HP.com/pub/SoftPaq/sp72501-73000/sp72810.exe

    Once complete, download and reinstall the Chipset driver from the link below.

    http://ftp.HP.com/pub/SoftPaq/sp72001-72500/sp72043.exe

    When it's over, don't reboot not the laptop that you are prompted, rather open your download folder, right-click on the Intel HD Graphics package and select "Run as Administrator" to launch the installation.

    Once this done, reboot the laptop and let Windows load completely for a few minutes before checking.

    Kind regards

    DP - K

  • HP Envy 15 Touchsmart does not start after the bios update

    I had one laptop touchsmart from HP Envy 15 (initially Windows 8, windows 8.1 now) for about 2 months now and have not had any problems, until a few hours ago I tried to update the bios of my laptop with the hp support assistant. After the reboot, the pc is more would start up and took me to a blue screen with the error SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Everything that I've done short far from a refreshment or a reset has not worked and if I could I would avoid both that I don't have the bandwidth to download windows 8.1 again.

    HI Calsius:

    Thank you for your query.  I will be happy to help in any way I can!

    After the Windows 8.1 update, did you create a restore point?  If so, you can use to restore from that date and not lose your 8.1 updated.  Some BIOS have an option for a restoration which should not affect your operating system.  I did a search of Microsoft and found this answer click here.   Here is a document on the ' update the BIOS'   click here.»  You did not provide your model number and the HP Envy 15, is a series, so I couldn't get a specific documentation for your computer.  Here is a document on ' computer will start (Windows 8) " click here. If you are able to get your computer running and upward I update all the driversand then create a restore point to return if necessary.  If the Bios update should fail a 2nd time, your restore point will take back you to just before you retried the update. If you were to use the recovery option you need go back to Windows 8, or back to the factory.

    Please let me know if this helped.

  • Windows 7 32 bit does not start after the installation of the need for assistance

    I have an iMac 21.5 inches (mid-2011) with 8 GB Ram, 2 TB SSHD, new HL-DT-ST DVD - RW GA32N and tried to install windows 7 (32 bit) on using Boot Camp Assistant.

    I already downloaded and copied software 4.0.4033.zip Boot Camp here-> https://support.apple.com/kb/DL1630?locale=en_US for my 16 GB Pen Drive MS-DOS (FAT32)

    The installation was successful, and windows 7 loads just fine 1st time, I created UserID and password, settings etc... using the apple keyboard then installed the drivers from apple on this issue of my 16 GB USB key. Seems my Magic Mouse works but my keyboard is not detected

    Then I tried to restart so the changes would come into force, and since then my Windows will not start or run Windows 7

    Now if I start my iMac hold down the Option key, I get Macintosh HDD, windows, recovery 10.11.4 and DVD. If I select Windows or Windows DVD it starts Booting then black screen followed by this Message on the screen «Press a key to boot from the CD or DVD...» »

    If I press any button it starts booting from DVD and gives me the option to install Windows and if I do not press a button some then nothing happens

    Windows does not start a BootCamp HDD and I'm left with no option but to press on the button / stop to stop iMac.

    Fortunately my El Capitan works well, but my Windows will not start. I tried 2 times install windows 7 32 Bit on my BootCamp HDD.

    So any help, I do not understand what am I'm doing wrong, I would be really grateful if someone who knew bootcamp can guide me so that I can run Windows OSX on my iMac.

    Thanks in advance.

    Remove the DVD, boot in OSX and after the release of the following Terminal commands?

    diskutil list

    Cs diskutil list

    sudo TPG - vv - r see the/dev/disk0

    sudo fdisk/dev/disk0

    The "sudo" commands will prompt to enter your password, and there do not appear to come back. You can also see caution against improper use 'sudo' and the potential loss of data due to an "abuse" of the order.

  • PC does not restart after the restart for the recent updates of windows

    The other day after a windows update and restart my laptop is no longer starts.  It's a HP Pavillion Entertainment moidel with an I7 processor with windows 7 Home premium.  Initiually I see the HP logo, and then the welcome 'Please wait' screen - just like a normal restart onb - words but and the screen remains completely black and a rectangle appears which says "establishment of the custom settings for windows desktop update"-, then nothing happens for hours - nothing.

    no icons-no possibility to any what - all was going well until the reboot for updates of windows.

    Hello

    Thanks for posting your query on the Microsoft Community.

    According to the description, I understand that you are facing some problems using Windows.

    Try the methods.

    Method 1:

    I suggest to disconnect all external devices except the keyboard, mouse and screen and check if the problem persists.

    Method 2:

    I suggest you do the startup repair using Windows 7 boot DVD/USB (Universal Serial Bus):

    What are the system recovery options in Windows 7?

    http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

    Note: You can also create a system repair disc that contains the System Recovery Options menu. For more information, see create a system repair disc.

    Method 3:

    See the article and follow the steps if you are unable to perform a Startup Repair:

    Windows 7 no longer starts, and the Startup Repair tool does not resolve the problem

    http://support.Microsoft.com/kb/934540

    Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

  • Windows does not start after the start menu after installing own home premium 7 on the Dell Inspiron Duo

    I did a clean install of windows 7 Home premium 64 on my dell inspiron duo 1090, returning 8.  This laptop does not have a disk drive or an Ethernet port.  I used Installer 64 bit of this Web site and the corresponding link.  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/can-i-revert-back-to-Windows-7-from-Windows-8/f8f5aaaa-8a18-4255-a6b2-5ecd6840d7ab

    It installed perfectly fine at first.  I was unaware of the proper order of pilot facilities and went first on the network drivers.  Designed for cordless operation and then use the updates automatic/driver finder.   After going on the dell site and download the drivers of network to a flashdrive from another computer, I then unpacked and used the setup.exe.  Now, when you try to restart the computer it perpetually loop screen Dell, the only options in F2 for Setup or F12 for boot options (the only option being the hard drive boot because there is no disk drive physical and nothing mounted on a virtual disk drive).

    Any help is appreciated and ask all the details that I left out.

    Thank you-

    I intend to use this laptop for school and Windows 7 is required for course work.

    Perform the following steps:

    ====================== Keyless Install ================================

    How to make a 'Keyless Install"of Windows:

    Boot from the DVD of Windows 7 disc or a USB flash drive that you created, and launch the installation.

    After you have entered the user name and password that you will be asked:
    "Type your Windows product key", do not enter a key.
    Also located just below the box where you enter the key is a box with a check mark
    to "Automatically activate Windows when I'm online", remove the check box and click "next".

    You now have a 30-day grace period to activate Windows.

    During the grace period, you can install your device drivers,
    run Windows updates and solve other problems or issues.
    Once you are satisfied everything is working properly, and then activate Windows.

    ====================== Device Drivers ===============================

    Go to your computer manufacturer's support web site and search for Windows 7 drivers for your specific model number.

    If there are Windows 7 drivers, then download to a folder on your hard drive and install all, beginning with the card mother/chipset drivers, SATA, LAN, Audio, USB, graphics, Webcam, Etc., and so on.

    List of computer manufacturer support sites:
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturers

    Tips for solving common driver problems
    http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems
    Vista: http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-driver-problems

    Graphics/video drivers:
    Check the download site of the manufacture of the graphics card for the latest Windows 7 drivers for your card.
    ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
    NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us

    = Run Windows Update =.

    Install the 'Important' updates that are available.

    Make a small group (10 updates to max at a time) of the updates at a time,
    reboot if prompted and install another small group of updates and so on.
    registration of .NET Framework updates for the end.

    = How to activate Windows 7 by Internet =.

    1) click Start and in the search for box type: activate
    2) click on the 'Activate Windows' option at the top of the list
    3) click on "now, activate Windows online.
    (4) enter your 25-character product key (not case sensitive)
    5) click "Next" and wait for the key must be verified.

    Another method - to reach a real person:
    1) click Start and in the search for box type: slui.exe 4
    (2) press the ENTER"" key.
    (3) select your "country" in the list.
    (4) choose the option "activate phone".
    (5) stay on the phone * do not select/press any option * and wait for a person to help you.
    (6) explain your problem clearly to the support person.
    (7) the person must give you a confirmation ID, copy it down on paper,
    (8) check that the ID is correct in reading the support person.
    (9) to enter the ID number, then click 'Next' to complete the activation process.

    J W Stuart: http://www.pagestart.com

  • WiFi does not work after the Downgrade for Win 7 Ultimate

    Solved thanks

    Hello:

    Use the drivers for W7 HP 2000z-2 has, except the wireless.  Do not use any BIOS or the files of the firmware of this model on your.

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=5275376

    Wireless:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123851-1&cc=us&DLC=en&LC=en&OS=4063&product=5388155&sw_lang=

  • OSX Mavericks 10.9.3 - why Adobe first CC does not work after the upgrade for it?

    I've updated to the latest version of the OS Mavericks (10.9.3) yesterday on my iMac. Finished, I was no longer able to open Adobe first CC. Whenever I try to open a project (new or existing), I get an error a serious error has occurred which requires the creation of stop.  I tried to uninstall and reinstall/reboot, but it doesn't seem to work. Need to work on edition of emergency projects. What is the best way to solve it please?

    SPECIAL FOR MAC USERS

    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922

    -more than Mac 10.9.3 https://forums.adobe.com/thread/1491469

    -Mac 10.9.3 and CS6 https://forums.adobe.com/thread/1480238

    -Activate the user Root Mac https://forums.adobe.com/thread/1156604

    -l' Root user more http://forums.adobe.com/thread/879931

    - and more user root http://forums.adobe.com/thread/940869?tstart=0

  • HP Envy 15 t-j100: Beats Audio does not work after the new update of Windows 10?

    My laptop set to automatically update itself with the new update of windows 10, and after checking my laptop I discovered that the bat sign was gone and uninstalled in my pc. The sound from my laptop has no depth and clarity. Is there a way I could find a driver that has the bat inside Control Panel? Thank you.

    The softpaq driver audio Intel IDT next will install the audio driver and the control panel of beats.

    http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63555.exe

  • Win 7 does not start after the creation of new partition for fileswaping.

    Hello!

    As the header says, Windows 7 does not start. Made a partition to swap files between OS X and Windows 7.

    I saw in a thread that it could be repaired using fdisk. I'm really new to OS X, so I did not really

    know what to do. Writing the result of the controls, I found in the thread.

    I know now there is a warning to the partition AFTER installing Windows.

    Would really appreciate if everyone took some time telling me what to do!

    diskutil list

    / dev/disk0 (internal, physical):

    #: NAME SIZE TYPE IDENTIFIER

    0: GUID_partition_scheme * GB 500,1 disk0

    1: disk0s1 EFI EFI 209.7 MB

    2: Apple_CoreStorage MacBook Hoveddisk 382,5 GB disk0s2

    3: disk0s3 Apple_Boot Recovery 650.0 MB HD

    4: Microsoft database FILDELING 16.6 GB disk0s4

    5: Microsoft Windows HD 100.0 GB disk0s5 data base

    / dev/disk1 (internal, virtual):

    #: NAME SIZE TYPE IDENTIFIER

    0: Apple_HFS Macintosh HD GB + 382,2 disk1

    Logical volume on disk0s2

    AD4E7A3F-9F8E-4734-8B4B-B65587CDD2A1

    Unlocked encrypted

    Fdisk/dev/disk0

    Disk: geometry / dev/disk0: 60801/255/63 [976773168 sectors]

    Signature: 0xAA55

    From end

    #: cyl hd s - cyl hd s id [Start - size]

    ------------------------------------------------------------------------

    1: EA 1023 254 63 - 1023 254 63 [1-409639]

    2: AC 1023 254 63 - 1023 254 63 [409640-747116216]

    3: AB 1023 254 63 - 1023 254 63 Boot Darwin [747525856-1269536]

    4: 0 b 1023 254 63-1023 254 63 [748795392-32403968] Win95 FAT-32

    TPG - v - r see the/dev/disk0

    See the TPG: / dev/disk0: mediasize = 500107862016; SectorSize = 512; blocks = 976773168

    See the TPG: / dev/disk0: MBR suspicious to sector 0

    start index size summary

    0 1 MBR

    1 1 Pri GPT header

    2 32 table GPT Pri

    34 6

    40 409600 1 part TPG - C12A7328-F81F-11D2-BA4B-00A0C93EC93B

    409640 747116216 2 part TPG - 53746F72-6167-11AA-AA11-00306543ECAC

    747525856 1269536 3 part TPG - 426F6F74-0000-11AA-AA11-00306543ECAC

    748795392 32403968 4 part TPG - EBD0A0A2-B9E5-4433-87C0-68B6B72699C7

    781199360 262144

    781461504 195311616 5 part TPG - EBD0A0A2-B9E5-4433-87C0-68B6B72699C7

    976773120 15

    976773135 32 table dry GPT

    976773167 1 dry GPT header

    Please after the release of

    sudo dd if = / dev/rdisk0s5 account = 1 2 >/dev/null | hexdump - C

    You see the Windows files in the volume of training using the Finder?

Maybe you are looking for

  • Replace wireless card "g" with a "n" wireless card.

    My Acer Aspire 5610z model BL50, has a 'g' wireless mini card, I want to replace it with an "n" mini wireless card.  No one knows what "n" mini card wireless are compatible with this system? Does anyone do this?  If so, what replacement card did you

  • After you download a movie windows media player trys to open the file in the library and will not play movie I can do

    After you download a movie windows media player trys to open the file in the photo gallery and won't play movie what can I did the same thing when I try to play a dvd

  • Question to a potential buyer!

    Hello! I just got a PS3 and I had ike to use its wifi to connect to internet, I'm looking for a pair wireless modem with my modem cable, since I'm not currently wireless somehow. My problem is that my computer is a few years old and like all PC tend

  • HP LaserJet 1000

    I have a printer HP LaserJet 1000 that I really love.  Its cartridges last long and are inexpensive.  However, I got a new laptop about a year ago and was forced in a Vista operating system and cannot use this printer.  I now have a second laptop wit

  • How to create a layout similar to the layout of mail?

    I would like to create a layout similar to the layout, when you view an e-mail message, IE. the headers on the top of the page but not visible until you scroll to the top, sections of header with rounded corners and all the parts with scrolling. Is t