HP Envy 5660: HP Envy 5660 won't go to sleep.

My new printer will not put standby, the display is always on. I put it to minutes from 10/05/15. None of them work.

Hi @beeyatch,

Thank you for joining the HP Forums!

I read your post on how your printer HP Envy 5660 won't go to sleep. I'm happy to help you!

Please try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

I also recommend making sure that the firmware is up to date. Get the latest Firmware and updates.

If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

I hope this helps!

Tags: HP Printers

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