Desktop computer won't go to sleep mode freezes

My desk top freezes and I have to reboot to return to the page of windows.

Hi barbruru2010,

1. When did you start to question?

2. you remember to make changes to the computer before this problem?

3. do you receive error messages or error codes?

Method 1:

A device can be keep your computer awake. USB mouse and USB flash drives are common devices that can keep your computer awake. Make sure that you have the latest drivers for all your devices.

Check out the link:

How to manage devices in Windows XP

http://support.Microsoft.com/kb/283658

Method 2:

Also try to change the power settings for sleep:

Check out the link:

http://www.Microsoft.com/windowsxp/using/Setup/learnmore/russel_02march25.mspx

See also article for more information:

How to solve the problems of hibernation and standby in Windows XP

http://support.Microsoft.com/kb/907477

Method 3:

You try to perform a clean boot. A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

http://support.Microsoft.com/kb/310353

If your problem is resolved after the clean boot, and then follow the steps mentioned in the article above to refine the exact source.

After you have used the boot is a way to solve your problem, you can follow the steps to configure Windows XP to start normally.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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