HP Envy 7640: HP Envy printer problems

Similar Questions

• 7640 ENVY: ENVY 7640 does not print the test page

  The printer test page will not print.

  I reinstalled several times print driver and lost countless hours trying to solve this problem.

  HP trouble shooting game software didn't say he cannot solve the problem, the troubleshooter in microsoft is not a problem.  I followed the recommendations of this link:

  http://h30434.www3.HP.com/T5/printing-issues-troubleshooting/HP-envy-5530-won-t-print/TD-p/3510285

  I also tried all the recommendations in this link:

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/envy-7640-won-t-print-anything-except-...

  Same results.  I can get the diagnostic report to print from my computer, I can scan, but do not print.

  I got the latest installer: EN7640_117, I used all HP diags who say that they solve it.

  What is the next step?  I'm about to throw this printer out the window!

  I was able to solve the problem.

  Returns the printer in the store that I've gained since.

  Went to another bank and purchased and EPSON.

  Unboxing, put in place and was printing within 15 minutes.

  Should have done a week ago.

  HP I will never buy one of your printer products!

• 7640 5660 envy print, scan and copy in color, b & W and grey scale?

  Hello:

  The 7640 want 5660 print, scan and copy, color, B & W and grey scale?

  I was told that gray balance is not supported.   (I think this might be the wrong information.)

  What about FAX (7640)... B & W, color and Gray Scale?

  Thank you

  DaleBr

  Hi @DaleBr.

  Welcome to the Forums of HP's Support. The information you are looking for are under the specifications of the printer on hp.com.

  HP ENVY 7640 specifications

  HP ENVY 5660 specifications

  They can scan and copy in black and color only. There is no option to gray scale.

  I would like to know if these links worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• Mac Book Pro and HP Envy 110F wireless printing problems

  I got my Mac book Pro for Christmas 2013 and initially had no problem printing wireless to my HP Envy 110F, but for some reason, I keep getting problems with printing to the envy of 110. We don't have printing problems with our Ipad for this printer.

  I can connect the printer to my Mac book Pro by putting 192.168.1.72 IP address in a web browser, but I get on the symbol bit offline when I print the urge. Last night I reinstalled the printer to print wireless on my mac pro book using a printer cable, which then worked well, but today the same problem reappeared.

  I'm starting to think that the problem may have started with the latest version of the update of the operating system to the Mavericks 10.9.4.

  All thoughts welcome.

  Hi @UKCheshire

  Since you are able to print from the iPad to the wireless printer, I suspect you have to something. I think that the question has something to do with the communication between the printer and the computer and not between the printer and the router. Please use the following document to solve the problem; "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X.

  If the problem persists, do not give up hope, let me know and we will work through it together.

• 5535 envy all-in-one: HP Envy 5535 All In One - Windows 7 printing problem

  Hello

  I seem to have a printing problem. You don't know if it started after a rescent Windows 7 update or not.

  Funny, this is the printer will print the pages in the HP maintenance program but does print not anything using the software Windows, even the properties of the printer, print test page.

  Any help would be appreciated, thanks

  TomR

  OK, finally got this problem. Did a google search and finally found someone who has exactly the same problem.

  I had to disable all security software, and set the control to the lowest setting (off) UAC Windows user account. Then, uninstall and reinstall the HP software.

  Not sure why this started all of a sudden, only thing that's happened to rescently was multiple 14 or so Windows 7 updates on close April 14, 2015.

  Well well after 5 days that I fixed it myself, same technical 1 Microsoft Support level could not repair after a 1 hour on the phone and connect remotely.

  TomR

• How to change preferences for HP envy printer 4500 using Google Chromebook HP pavilion 14

  I want to know how to change preferences for HP envy printer 4500 using Google Chromebook HP pavilion 14?

  Hi chefcorbin,

  Welcome to the HP Support forums.  I understand you want to learn how to change the printer using your Chromebook preferences.

  I've included a link to Google support to print a page with chrome and lists the print settings that you can adjust.

  Google Chrome Help Center - print a Page

• Want 7640: Does not print

  I use this printer for the 1st time. I think I have all the software installed correctly. However, it won't let me print and keep trying to fax. Help, please.

  Hi @LauraElite,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a 7640 ENVY of HP e-all-in-one with a Windows 10 computer and printer whenever you try to print it trying to send a fax you. I would like to help with that.

  It sounds a bit like the "Fax - HP ENVY 7640" is selected or set as the default printer instead of just the "HP ENVY 7640.

  After clicking on file > print to open the print dialog box make sure that the "HP ENVY 7640" is selected. If the "Fax - HP ENVY 7640" is selected, check if the "HP ENVY 7640" is available. If this is the case, right click and you should be able to set it as the default printer and select it.

  If the "HP ENVY 7640' is not available in the print dialog box, you can also go to file devices and printers from the Windows Control Panel and set it as the default, it.

  If it only shows the "Fax - HP ENVY 7640" in the devices folder and printers, you should be able to right click on the printer icon and go to "Fax - HP ENVY 7640" for the "HP ENVY 7640".

  Here is a support document which may help to adjust settings if necessary print job - Printing (Windows) the Documents.

  Please let me know if that solves the problem, or if you need assistance.

• Eny HP 4520: Printing problems in word Document with photo

  I just purcahsed a HP Envy and I use the function print via the wireless option. I have a word document that I was able to print in the past which has an image inserted into the document. All in the words fine printing copies only the upper left photo f. When I show preview before printing, it shows that if the whole of the document will print correctly and the image should print very well... I have attached what print preview looks like and what actually prints

  Hi @dmanyeah,

  Thank you for reaching out to the forums! I understand that you encounter printing problems in Word, the full image is not printing. Thanks for providing the screenshots. I'd love to help you.

  Try to print a picture from another application to see if you have the same problem.

  To exclude the driver, install a generic driver to see if you have the same results.

  • On the computer, go to start, devices and printers, right-click on your printer and select printer properties.
  • Click the Advanced tab and click new driver, and then click Next.
  • HP Deskjet 9800 by selecting in the list or the Deskjet 990c printer, click Next, Finish, and apply the settings. (you can always go back and revert to the original printer driver)

  What version of Word are you using?

  If the problem is resolved and you appreciate my help, please click on the "accept as Solution" and the buttons 'Thumbs Up'. Let me know how make you out. See you soon!

• Where can I find better, more correct instructions to solve printing problems by editing prefs.js?

  Instructions of "resolve printing problems | Firefox Help, line 6. Delete all the lines in prefs.js that begin with print_ and save the file. "do not match what is actually in my prefs.js file.

  In other words, he didn't y not the lines * beginning * with "print" or "print_". However, the string of five characters 'print' is * very * many times buried deep in a line of characters, but never at the beginning of a line and rarely followed by underscore. So I have no idea what I'm actually planned to do to solve my problem.

  It seems to me that this is just a badly phrased statement that might be more appropriate for someone who is familiar with the codification and development of software, which I'm not. I don't have the time, experience or knowledge to understand. I need more literal/explicit/specific instructions.

  The printing problem I have is that I have to print via WiFi to a printer in another room wired to another computer, and Firefox seems to switch or possibly reverse scales fonts for information of margin and the text of the Web page. In other words, the title of the document, date, time, prints etc very wide and the content of the page text prints almost too small to read.

  If there is a lot of user set prefs involved that need to be reset, then it's much easier to delete related lines of the prefs.js is each of them with the button straight on the topic: config page and click Reset.
  This is the main reason (single) to edit the prefs.js file.

• Print problems with the recent update to Version 10.11.5

  Print problems with the recent update to the Version of El Capitan 10.11.5.  Cannot print to my Epson and Samsung printers after update to new IOS.  Print jobs get hooked on my Mac Pro.

  Roger 510 wrote:

  Print problems with the recent update to the Version of El Capitan 10.11.5.  Cannot print to my Epson and Samsung printers after update to new IOS.  Print jobs get hooked on my Mac Pro.

  Have you checked with Epson for an updated printer driver?

• From updateing to 8.1 WIndows printer problems

  Until I updated to Windows 8.1 other months everything was going well on my new laptop, then I went to something of my HP Photosmart B109n scan and it did not work because the pilot was now missing and the application that replace the HP printer driver HP is useless.

  On the advice of the HP site, I tried to download the new driver, but it wouldn't go, he said I had to remove the exsisting installation but when I try it just reboots the computer, but is still there afterwards. It turns out the uninstall has disappeared from the current and installation does not appear in the installer I downloaded.

  As a last resort, I used the system restore but has not only the printer has not changed but now some pre-loaded apps will not work and ask to renew the license of developers.

  I'm a lost what to do next - please help!

  Your laptop is not known to me, but in the case of update 8.1 Win, you should check this update from Toshiba to win 8.1 page: http://www.toshiba.eu/innovation/gen...ws8_1-message/

  There you can check if the Win 8.1 is supported on your laptop and how to perform the Update step by step for Windows 8.1
  Some drivers must be uninstalled and updated after installation of update 8.1 to win!

  Regarding your printer problem:
  Each manufacturer of the printer contains own drivers for the Windows System.
  We don't know me if HP released Win 8.1 compatible drivers for the printer Photosmart B109n clean, but to be honest, this problem is not related to the Toshiba laptop. If you have problems using HP printer under 8.1 to win, you should visit the support page of the printer manufacturer for troubleshooting tips and workaround solutions.

• Printing problem on deskjet 4510 with windows 8.1

  I bought a new deskjet 4510 and have installed via usb on my desktop running windows 8.1. This isn't the impression through products of ms office word, excel etc. and either through wordpad. I can print Notepad files and pdf via adobe reader software.

  I tried HP print and scan doctor who did not find any problem with the printer and print a test page.

  I tried uninstalling and reinstalling, setting the printer wireless to the top but could not do print.

  I looked at the help on this forum and also tried selective installation, disabling all services except when starting microsoft services, but the problem remains.

  Help, please.

  Hey @rshri7869.

  Welcome to the Forums of HP Support!
  
  I understand that you meet your HP Deskjet printing problems in advantage 4510 series e-all-in-one printer to your computer Windows 8.1. You have included a large number of useful information in your post, so thank you. After reviewing the troubleshooting you have already finished, I came to the conclusion that what you feel is a conflict of driver on your computer Windows 8.1. To fix this please follow the steps below.

  How to add another driver:

  1. Open the Start screen (by selecting the windows start button in the lower left corner or by selecting the "Windows" button at the bottom left of your keyboard to the left of the 'Ctrl' key
  2. In the start screen, type "Devices and printers"
  3. If the option devices and printers automatically fills, click settings at the top right and then click on devices and printers.
  4. In the devices and printers folder right click on your series Deskjet 4510 and left click on printer properties
  5. Left click on the Advanced tab
  6. Left-click on new driver
  7. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  8. Select HP as the manufacturer on the left
  9. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  10. After selecting Deskjet 9800 hit next complete the new driver Wizard
  11. Under the printer properties window, select 'Apply' but do not hit OK
  12. Select the general tab
  13. Rename your printer in HP Deskjet 4510
  14. Click OK
  15. Finally, right-click on your Deskjet 4510 series once more and click on Printing Preferences
  16. Left click on the paper/quality tab
  17. Left click on the dropdown 'Normal' for the print quality down to the right and change its normal fast
  18. Press apply and OK
  19. Try to print!

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• HP Color Laserjet CP2025 print: color printing problem

  Had the printer listed above for several years and love it.  Have just started having problems with the printer does not print not not in color.  Have a recorded document that needs to be printed every month and have had no problems with it, until yesterday when it is printed in black only.  Another document word also printed in black only.  I printed a test page printed correctly.

  Don't know if there is a definition in the document, or is it a printer problem.  Help!

  Welcome to the community @mwillis HP

  I came across your post about the color printing problem and wanted to answer to help with my suggestions. Please see the guide below to resolve this issue.

  HP Color LaserJet - cannot print in color or impossible to Auto-Duplex (two-sided printing fails) after the installation of the UPD

  Let me know if you have any questions.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

• How can I fix printing problems?

  IE prints OK but does not print Mozilla
  I'll have to delete Mozilla if I can't print.
  Please notify

  Operating system

  Win 7

  Hello Pitasi Marty,

  Many printing problems can be resolved by disabling print.* in all preferences: config. Here's how:

  1. In the text filter box, type print.
  2. Right click on each remaining parameter, and then select Reset.

  Try to print again and see if the problems still happen!

  Kind regards
  Tobbi
  Firefox Support volunteer

• C6180A: Network printing problem series C6100

  Hello

  I pray that someone here can help with my network C6180A impression of questions, as I am at a loss to know what to do. I'm technical enough for a layman (not irritable) so able to fix my printer problems, I had to do several times in recent months. However, I am now in a complete deadlock as to what to do next.

  Implemented - laptop HP Pavilion (less than 1 year running Windows 8.1 64bits) connected by wired home network using Netgear HomePlugs, on which my C6180A All in One Photosmart printer is also connected by a Homeplug Netgear network around my house for others to use. The network software Netgear genius picks up the printer and it shows on the fine network. I can also access the IP address of the printer through my thin Firefox browser.

  Printer C6180A is (I think) about 8 years ago and has been well used with over 44 K printed pages! It worked well overall until recently. Minor problems have been solved in the past, which I was able to do very well.

  Until recently, the printer worked very well, so a few weeks ago (nothing has changed on it, or my laptop), it just started to stop printing and also started to enter spurious characters (always number 7) on the LED panel without doing me anything, as if someone was going to put in a fax number. It would show a string of 7 like this: '7777777777777777777' as a fax number alone.  Yet I did not or use the fax on it more. It's where I wondered about capacitors, as I mention below...

  However...

  It will not print many pages at once of all today - even if I get it print OK. It does not go offline (it used to do this), just print job gets stuck in the queue and must be deleted using HP Print & Scan doctor. Nothing else removes the queue now. And no other problems are reported with this utility. If they are, then I have Setup or the utility corrects.

  I did the following to get it fixed so far (with little success ongong):

  -updated and install printer via the HP website drivers (most recent is dated December 6, 2015)

  -uninstalled and reinstalled the driver software several times = sometimes a test page impressions, not always

  -restart the laptop and printer each time I do this to clear no matter what cache

  -Remove and add the device in Control Panel = got a few pages printed today this and nothing else then prints

  -check the IP address of the printer to make sure that his recognized on the network = all fine here (IP address added manually in the settings of the network on the printer a few months ago), although I can't make it here anymore as the "ok button" on the printer does not work now (minor in question not related to this in my opinion)

  -did a hard reset of the printer using the # and 6 to do this = it worked for a few pages then orders

  -printer is always / recognized by any software, driver or utility HP PSD when turned on to be detected to install

  -printer works fine when connected directly via a USB cable, but which is not what I want to do on a daily basis

  -have contacted Netgear in the recent past to make sure that my HomePlugs on my network worked very well, they were. If not, then the printer would not be detected by any software installation or fixing with HP PSD

  My last resort will be to check if the capacitors are down, I saw in other forums that this is a common problem after a while on these printers. Before making this "repair" I bought the capacitors, I wanted to check if there is anything else I missed that I can do to finally once and for all this problem of printing.

  Help on this would be so MUCH appreciated by any expert here, because I lost so much time, days in fact, try to resolve this issue as you can only imagine. I have to be able to print for my business. It is not an option to replace the printer currently.

  It worked fine until the last 3-4 weeks or more... Where my question detailed with what I did to fix it until now.

  Thanks in advance. ANIA

  Hello @AZS1,

  Welcome to the Forums of HP's Support. I understand that you have a problem with your C6180A. I would like to help.

  To be honest, you did some troubleshooting. To say that you are quite technical for a layman seems to be an understatement.

  I provided you with a link to solve network problems. If the problem persists then you might as well go ahead with the repair. The only other option would be to have fix the printer.

  "Printer not found" error message for printers all-in-one HP Photosmart C6100 C7100 and Officejet Pro L7700

  Please let me know how it works. I'm pulling for you.