HP envy 7640: photo tray

Similar Questions

• HP Envy 7640: HP Envy 7640 will not print photos from the photo tray

  I bought a HP Envy 7640 today, 11/05/2016.  It will NOT print photos from the photo tray.   The printer has paper in all trays, but keep taking 8 1/2 x 11 paper rather than photo paper.  I use the default application for the display of pictures (Microsoft Office 2010) and have tried selecting both the 4x6in of the index card. and sizes of 4 x 6/10 x 15 cm.  The end result is the same, an image printed in the middle of the plain paper.  I searched the forums and found that two related threads.  Given that I just install the printer today, I figure there will be newer drivers in the last hour, so I finished downloading "printing HP and Scan doctor."  He finds a "Match of Port issue" and that fixed it, but when I printed another picture, he was still on plain paper.  If I remove the paper and leave only in photo paper, the printer throws a fit and said that it is out of paper.  Any ideas?  I'm not a newbie, but in more than 20 years of use of HP products, this is the first time that I had to fill out a problem for a Board of Directors.  (And with the instant the ink program, it starts to accumulate the number of my printing without a single success.)

  RESOLVED - photo, once you select the printer & paper, you must go into OPTIONS, then the properties of the printer, then go to the paper/quality tab, then the paper Source and select manually the specific bac (bac/Photo main tray).  Sheesh, should we not automatic as soon as you select the paper size?

• HP ENVY 7640 all-in-one: print envelopes and its telling me to load paper into the photo tray

  I am trying to print envelopes on the HP ENVY 7640 printer and it tells me to load paper into the photo tray. Have you encountered this problem and how to solve? Thank you.

  Hey @cmm3,

  Welcome to the Forums of HP Support!

  I understand that you have a problem when printing envelopes from your Windows 7 computer to your HP ENVY 7640 e-all-in-one printer. I would like to help you today with correct this print error "Photo tray". To start I have to make sure that the envelope is correctly loaded in your troubleshooting paper tray. Once you have confirmed that your envelope is loaded OK we'll take a look at the envelope to print on your computer settings. Can I please you follow the steps below.

  Step 1: Load the paper:

  To begin troubleshooting, please click here. Once the support document opens, please select the drop down list for "load envelopes. Please see the instructions on the screen to ensure that your envelope is correctly loaded in the paper tray. Once you have confirmed that your envelope is loaded correctly, proceed to the next step.

  Step 2: Check the print settings:

  Below I will provide you with instructions for printing envelopes per word. You should use a different program on your computer to print envelopes, please respond to this post with the program that you are using so I can provide specific measures.

  1. Open Word and click mail merge to top
  2. Select "envelopes" in the upper left side
  3. A page of envelopes and labels should now open. Enter your delivery and return address.
  4. Select 'Options' on the lower right
  5. Under the tab 'Options for envelopes' to ensure that your envelope is correctly selected.
  6. Select the 'Print Options' tab at the top. You must now select as appropriate feeding method for your product.
  7. Make sure that you choose the option "Face down".
  8. Also ensure that 'right-hand Rotation' is selected
  9. At the bottom of the window, select the drop-down list of pet food
  10. Make sure that the feeding method is set to main tray rather then select automatically
  11. Press 'OK' and 'Print'.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Envy 7640: MacBook Pro photos to photo tray printing problem

  Printer does not print photos from the Mac to the photo tray.  Prints to letter size tray.  I deleted the printer, readded it, updated the drive, the printer of the stop, pulled the plug of the printer, pulled the plug from the wall, stop comptuer and then all restarted.  I can re - print a copy of a photo to the photo tray so I know it works.   Keep constantly wasting trying to print to the photo tray.  It seems to be the link between the Mac and the photo tray.  Extremely frustrating!

  Hi summerdays,.

  You are welcome! I'm glad your problem is solved!

  If you found my post useful, please consider tagging 2 Message like "Accept as Solution" so that someone else in the community who may encounter this problem can more easily find the solution.

  Best regards!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP Envy 7640 all-in-one: cannot print photos using HP Envy 7640 of the photo tray

  Photo will not print from the photo tray. When I try to print the photo tray is not recognized. I asked about this problem before and I had the printing of photos with Windows Photo Viewer and that worked for me after that I changed the settings as shown. But now it will work for a few photos and then stop working and go back to not recognize the photo tray. I have all the right settings. I unloaded and reloaded the photo paper. Did not help. I tried to print from WIndows and Windows 10 photo App Picasa Photo Viewer. Will not recognize the photo tray. When I load the window of the printer photo paper will not let me choose the photo tray. So I can't yet do this way. I don't understand why it will work sometimes and now not at all. Help, please. I love this printer, but it gets so frustrating. Thank you.

  Hi @Carlene1,

  Since you are able to get the picture to print, which would indicate that the question is in the software, not the hardware. You should be able to print from programs other than the Windows Photo Viewer. If you experience problems when you try to print from other programs, I recommend that you contact the manufacturer of the software.

  Windows supports

  Picasa and Picasa Web Albums Help

  If this help will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

• HP Envy 7640: Printing photos

  I am trying to print photos using the main tray with plain paper and it will not be printed.  He tells me to load paper into the photo tray.  I've tried which as well and it still does not.  But I want to print from the main tray.

  Hi @TRG8,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP ENVY 7640 e-all-in-one printer with a Windows XP computer and you were trying to print photos from the main tray on plain paper, but the software tells you to load paper into the photo tray, which you did, but it still does not work. I would like to help with that.

  It looks like a problem of printer settings as perhaps you do not have the main tray selected as the input source, but try to download and run the HP print and Scan Doctor to see if everything is OK with the drivers and the software of the printer.

  If the HP print and Scan Doctor detects no problem, it is perhaps a matter of settings. Here is a document of support that can help ensure the setting of the impression are set the way you need them - Print Photos. On the Paper Type/quality tab, that you want to make sure that the main tray is selected as the Paper Source, or Photo tray if you want to print on photo paper.

  Please let me know if that solves the problem, or if you need assistance.

• HP Officejet want 5740: HP Envy does not print from the photo tray

  All of a sudden the printer refuses to print from the print bed.  I sat down today and photos of 4 x 6 successfully printed iPhoto.  When I went the second impression, it would only print from the paper tray.  All the settings are correct.  The window of the printer poster paper in all trays of correct size.  The printer settings are correct. I tried to restart the computer to reset, but in vain.

  Hi @KarenPM,

  I understand that you are having problems to print from the photo tray. I can help you with this.

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  Here are the steps to print the photos. HP ENVY 5540, 5570 Deskjet and Officejet 5740 - print photo printers.

  If you're still having problems, it may be a damaged printer driver, try the following:

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Try another application to see if you have the same results.

  How is the printer connected? (USB, Ethernet, WiFi)

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If you have any questions, please let me know what steps you have taken and the results. Thank you.

• HP ENVY 7640 e-all-in-one: e-mail through mobile phone photo printing. Need to print on photo paper

  New to the forum and new for printer HP (HP ENVY 7640). My question is, if my printer is loaded with paper and photo paper, it automatically by default paper when trying to print photos, e-mail from my cell phone.

  I have to remove the paper from the bin of the printer in order to print on photo paper?

  Hello

  Looks like Yes, you remove normal documents. I ran a few tests on my printer ready 7640 want and he knows the size of the photo paper, that I put (from the screen of the printer), but ONLY 4 x 6 prints.

  Hope this answer your question.

  Kind regards.

• ENVY 7640: Print dark Photos

  Using HP Premium Plus glossy paper and HP print cartridges. Photos on my Mac are crisp and great colors. Diagnostic print quality test indicates no defect. When I print photos, the photos are more dark and muted compared to pictures on the Mac. Is it possible to fix this problem?

  Hi @nhuser1,

  Welcome to the Forums of HP Support!

  I see that your photos are print darker than expected on your HP Envy 7640 printer. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you performed the test of diagnosis of quality, to see if the problem was related to the printer. Looks like the printer is fine, but I would try to copy a picture.

  Please see this guide for instructions : 

  • Copy of Documents or Photos with a HP ENVY 5640 5660, 7640 e - all - in - one, HP Officejet 5740 and 8040 e - all-in - One Printer Series

  Copy the document or photo

  Use the menu to copy on the printer control panel to select the copy settings and start the copy job.

• I have a MacBook Pro, who hates contact my HP Envy 7640 printer all-in-one. Printing can take as long as 10 minutes! If it prints at all! Does anyone have similar problems?

  If I use my iPad to print a photo there is no problem, but if I use the Macbook for the same function, it will be either print it after a long period of time or he'll quit and say "Printing cancelled!" It seems that these problems started after the update. I am running El Capitan 10.11.6. In addition, when you use Hallmark Card Studio for Mac, as soon as I use two back, it will print the first side no problem and then he hangs up and ends by spit the paper without printing the second side! When I got to the printer, everything worked fine, but now...

  Maybe:

  e-with-OS-El-Capitan/td-p/5417344 http://h30434.www3.HP.com/T5/Printer-Software-and-drivers/HP-Envy-7640-compatibl

• E HP Envy 7640 All-in-One-Sanchez: now, I have my documents stuck in the queue and I can get out. Help! I hate this printer...

  Whenever I change the paper (photo paper) when I get back to paper ordinary, it is immediately past offline or it gets stuck in the queue.  Now it is stuck in the queue.  Is it possible to get this printer to print without all these problems.  I am extremely illiterate on computers and this crazy.

  You helped me with "off connection" now can help you with this problem.  Thanks for the help, I really appreciate it.

  Hello @Sam141, greetings!

  Welcome to the HP support forums. I'd love to help you with your printing problems with your printer Envy 7640.

  I understand that you are a new user with this printer, that's why I suggest using an automated tool to correct this and many other common printer related issues.

  Go to http://hp.care/2bZ9w2q to download and install HP print and scan the doctor. This tool will be quickly and automatically perform several tasks resolution known problems for this problem. You can save this for future issues you can still.

  Please let me know if that solves the problem, or if you need assistance.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Envy 7640: Problem selecting a page scanned in on a HP Envy 7640

  I'm on Windows 10 and have a HP Envy 7640 printer which I use for scanning. I was able to scan documents and photos. I have the latest drivers installed.

  My question is when you scan a document of several pages how to choose to work on a single page. For example, if I scanned in 5 pages, how can I go back and delete page 2? In the lower left corner is select it all and deselect a button. But the button deselect Disable all pages and select it as all button selects all pages. I want to choose only a given page to work on.

  If I scanned in 5 pages and the last page I want to rotate, rotation turn button as all 5 pages not only on the last page.

  I before I was on Windows Vista with this printer and scanning software made it easy to work individually with any already digitized in page.

  Hello
  
  Thank you for using the HP Forums.  You mentioned that you have installed the drivers, HP FULL feature software driver?
  
  If this isn't the case, you can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-7640-e-all-in-one-printer-series/6617267/model/6617268#Z7_3054ICK0K8UDA0AQC11TA930C7
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Concerning your questions about scanning, followig resources will be able to help:

  Scanning for Dummies
  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/quick-guide-to-your-scanning-needs/m-p/5625126

  Watch the videos of "Scan multiple pages.
  
  Hope that helps.

• HP Envy 7640: Unable to set the scanning resolution

  Have been unable to set the resolution of scan during the scanning of the glass in a computer file (pdf, jpg). Guide the user to the HP page 47 7640 said: "● If you want to adjust the size of the scan, output type, scan resolution, or file type and so on, start scan from the software of the printer."
  ● To avoid all scanned text wrong or missing, make sure that the brightness is set properly the
  software.
  ● If you want to scan a document with several pages in a single file instead of several files, run it
  Scanner with the software of the printer instead of the sweep of the screen of the printer".

  First of all, where is the "printer software" to start the scan?

  Have tried all this. When I opened the series HP Envy 7640 (network): Assistant of HP printer, I click on "Scan the Document or Photo a" place in the scanning area. No scan dialog box never opens. Actually I tried to reinstall the printer driver. No change. Always impossible to get a scan dialog box. In addition, when I go in the start menu and the title of the series 7600 HP: HP envy, I click on the HP Scan icon. After a long wait, a dialog box appears that says: "Cannot communicate with Scanner", and it offers a few options. The first is to activate the device (printer), and then on; the second, control cables (its wireless operation); the third: try the software "fix." Happy to report that after stopping then on and running assistant printer again, this time by pressing the "scan a Photo Document' results in the appearance of a dialog box to make the changes that I've been looking for.

• HP ENVY 7640: Jobs of text with images - printer cancels

  When I print a text with images document the printer stop printing and cancels the print job when it starts to print any image.

  Help

  Hey @sudiegal!

  Thanks for posting on the HP Forums!

  I would be happy to provide you with some suggestions that may fix the problem.  I see that the printer cancels jobs when you add a photo to you text document.  The first thing I suggest is to remove the printer by resetting the printing system.  After removing the printer add printer and then try printing the document again.

  To reset the printing system:

  1. click on the Apple in the top left of the computer icon

  2. click on System Preferences

  3. click on printers and Scanners

  4 press and hold 'Ctrl' on the keyboard and click with the mouse in the space below the printer

  5. click on reset the drop-down list printing system

  6. we may request for Mac ID and color wheel for a while until the printer is deleted

  

  To re-add the printer:

  1. click on the Apple in the top left of the computer icon

  2. click on System Preferences

  3. click on printers and Scanners

  4. click on the plus sign (+) icon in the list of printers

  5 Select your printer

  6. choose HP ENVY 7640 series in the drop-down list next to 'use' or 'print using '.

  7. click on add

  

  If please, after back and let me know if it works for you!

• OfficeJet 5740: using the photo tray

  having the same problem as the other. Cannot get the printer to use the photo with photo tray 4 tray x 6.  But I did specify in setings to use the photo tray.  My new 5741 DID see and recognize the tray and paper but invariably printed on paper 8 x 10.  ?????  using windows 8.1 and photo gallery.

  Welcome to the HP community @fredstir,

  I read your post on your Officejet 5740 do not print to the photo thew tray and wanted to meet you with my suggestions. If you have not tried to uninstall the printer software, restart the PC and then reinstall the printer once again, try it. You can run the Installation Wizard for Windows HP printer to find and install the printer for you.

  Also see this link and try the following steps: HP ENVY, printers Officejet - display of the 'Photo Tray problem' error

  Let me know what happens when you try to print to the photo tray afterwards. Try another program to see if that makes a difference.

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  I hope this helps you!