ENVY 7640: Print dark Photos

Using HP Premium Plus glossy paper and HP print cartridges. Photos on my Mac are crisp and great colors. Diagnostic print quality test indicates no defect. When I print photos, the photos are more dark and muted compared to pictures on the Mac. Is it possible to fix this problem?

Hi @nhuser1,

Welcome to the Forums of HP Support!

I see that your photos are print darker than expected on your HP Envy 7640 printer. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

I understand that you performed the test of diagnosis of quality, to see if the problem was related to the printer. Looks like the printer is fine, but I would try to copy a picture.

Please see this guide for instructions

Copy the document or photo

Use the menu to copy on the printer control panel to select the copy settings and start the copy job.

Tags: HP Printers

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