HP ENVY Phoenix Deskto 810-209: keyboard

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• HP Envy Phoenix Deskto 810-160: HP Envy 3F6 Office Boot Error at power on

  I have a problem of problem with my desktop HP Envy Phoenix 810-160 to initialize.  1 TB HDD and SSD 16 GB.  Originally Windows 8 and put to update with 10 "free" Windows OS

  Back after a 13-day trip and got the hard drive error (3F0).  UEFI Diagnostics tests all passed several times.  After the passage of parameters of the BIOS back to default settings, error changed to 3F6.

  Whenever I start now, I almost immediately get the blue window Hard Drive Error (3F6). I hit F2 and go to the Diagnostics.  Ignore the coming out by... the computer starts - but very slowly.  Later works perfectly until I stopped him.  Takes a long minutes to finally stop (all lights out).  Computer is 30 months old.

  My 16GB SSD NO appears in Device Manager, but NOT in Solution Explorer.  In Windows 10 disk management, the SanDisk 16 GB SSD presents itself as shown in the red circle icon with an arrow pointing down, 14.9 GB, disk 2, unknown, uninitialized and 14.91 GB unallocated.  I thought it was supposed to be the startup disk 'rapid '.  I'm afraid to "initialize" this SSD lest I could format it and lose what is on it.

  Can you HELP me?  Don't you think that the SSD does not work as it should?  If it's the "Startup disk" How is that windows starts in all?  Uninstall physically the SSD drive would help?

  Thanks in advance, Bill

  Hi @dynaquest1,

  Thanks for the reply.

  Because the operating system is installed on the main hard drive and the PC works well. You can go ahead and install the player mSATA with no configuration is required.

  I hope this helps.

  Kind regards

• HP ENVY PHOENIX CTO 810-135QE - 600 watts power supply Question

  In the near future, I would like to upgrade the video card in my desktop HP ENVY PHOENIX CTO 135QE-810 GT 640 default to something a little more powerful and I was wondering if there is any details about the default 600 watts power that will help me in my decision to the next video card.

  I know that some video cards require a number of amps on the 12 volt rail and all the information that I have found previously on the power of 600 watts power supply in the computer is not in that kind of detail.

  What I read, the power is a Petrus 600W e-star 5.0 Bronze, HP Part number 633186-002.

  Any additional details and details on this power to help me determine the next video card would be useful.

  On a side note the video card, I'm currently doing is one of the next Nvidia GTX 750 TI models, thoughts and recommendations on this specific map?

  Thank you

  JCOOPER2

  Hello

  Your PC has UEFI bios, so most video cards should work.  Some video cards will work in UEFI mode and others in legacy mode, that your PC is able to run.

  When the manufacturer of the video card and/or AMD or NVIDIA specify a minimum power supply size then it is best to stick to this recommendation.  Not all power supplies are built to the same standards of quality.  In addition the internal components, temperature, charges unknown and time that the PC will be placed under the maximum load are taken into account at the recommendation of minimum power supply is indicated.

  I have not seen a power of 500 watts with 12v rating of 18A, but this does not mean that there is not. And if that's the case, then the total power rating is suspect. A video card that requires an external auxiliary power connector will also draw power from the PCI-E slot.

  Are there cases where the minimum size of the power supply is insufficient? Yes, those who might be extreme but someone can have connected to power different connectors either to avoid buying a new power supply or maybe around just the food manufacturer minimum power rating. Some may do it thinking 'I'm going on fox the Fox ". It can work, but maybe the questions later start occurred.  I prefer to get the job done right the first time. You don't need a power supply to perhaps of overload and short circuit then internally causing spikes to the components in the PC.

• HP Envy Phoenix desktop 810-080 - stock

  Hi, I'm interested desktop hp envy phoenix 810-080 but disappeared from stock. HP will get shares more? also how long hp will sell for?

  It is a peer-to-peer forum. Your question would be more for the Department sales BTW, if your in the United Kingdom

• HP ENVY Phoenix PC 810 201ng: HP ENVY Phoenix PC close that it self or displays the blue screen

  I have this computer 4 days there, brand new and it has a few problems.

  The graphics card temperature goes up to 94 C.

  I had a few times the blue screen with these errors: IRQL_NOT_LESS_OR_EQUAL and SYSTEM THREAD EXPECTION NOT HANDLED.

  Computer, it overwrites oneself without showing any message and then turn it on again.

  I don't know what is happening. Someone please tell me what to do to solve this problem. Sometimes it freezes in firefox.

  SSD working on 65 c degreees.

  I have included the image here files: http://www44.zippyshare.com/v/HZvoTsN6/file.html

  I really need help here.

  You must send e-mail to Hp sales representative for your problem and return to store.

  See you soon

  Sophieestival

• HP ENVY Phoenix Desktop - 810 -: replace wlan card 2 .4GHz with wlan card dual band or 5.0 ghz

  Hi everyone I would replace wlan card with wlan card dual band or 5.0 ghz 2 .4GHz, this computer came with this outdated map

  Wireless - HARRIER BGN 1 x 1 BT4 CB 752597-001

  I want to be able to watch online and buy wlan with double band or 5.0 ghz card which will run in my computer

  Thank you all very much for your time

  eppsberg wrote:

  Hi everyone I would replace wlan card with wlan card dual band or 5.0 ghz 2 .4GHz, this computer came with this outdated map

  Wireless - HARRIER BGN 1 x 1 BT4 CB 752597-001

  I want to be able to watch online and buy wlan with double band or 5.0 ghz card which will run in my computer

  Thank you all very much for your time

  Hello

  I think so. Because it is a desktop computer should not be restrictions on wireless cards. Get a map of 5 GHz, and move forward.

• Phoenix 810 ENVY: ENVY Phoenix 810 with AMD Radeon R9 270 problem

  System:

  HP ENVY Phoenix PC 810

  Model 810-250se

  10 64-bit Windows

  Video:

  AMD Radeon R9 270

  My PC had a screen black/reboot during the ten days about problem. My son, who plays games on it, believes that the video card above is at the origin of the problem. There was a recent series of Windows included 10 updates a driver for this hardware, but after several attempts (including RESETS of Windows with a picture CD 10) installation via the update or directly from March 28 AMD download, the furthest I get is a black screen after trying to install the driver software. I did it with Windows Defender disabled. I tried Mode safe mode with and without networking, but the Crimson AMD software will not run here. I used the utility from dismantling of AMD as well.

  The problem earlier, before I start all the diagnostics, was a reboot loop.

  Having said all that, at a time given, I ran the HP BIOS utility that scans everything for chess... guess what, video memory FAILED:

  ID 0LM8HS-00082V-QFFV7F-Q2WM03 failure

  Is this an indication that the card is toast, or that the pilot and the chipset is just missing/messed up?

  Another symptom is a weird game of vertical strips on some graphic characteristics.

  So I guess my question is, where I go from here to get the PC up?

  Thank you

  Phil

  Hi @Tutescrew,

  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have a problem with the video memory FAILURE. I'll be happy to help you.

  It is a hardware issue, please use the following http://www.hp.com/contacthp and create a folder for your question and contact HP. If you do not live in the United States / Canada, please click on the link below to get contact information for your region.
  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• Sound does not work Windows 8 HP ENVY Phoenix 810 PC

  Original title: HP ENVY Phoenix PC 810

  I just put my new computer today and there is no sound. It does not appear to be pregnant anywhere on the screen. Are supposed to be? I also tried to plug the headphones into the top port of the Tower, and still there is no sound! Help, please. I paid a computer person to install this feature for me, now I'm worried, I'll have to return this machine and be the money that I paid for the help in setting this up.

  Hello

  Please contact Microsoft Community.

  Just a few questions first, to get a clear picture of the issue;

  1. Do you see a "Red X" mark on the volume icon in "Notification tray"?
  2. Did you make any changes after you set up your PC?

  This problem may occur if one or more are true.

  • Hardware failure.
  • Audio drivers are not installed or disabled.

  I suggest you follow the method below and check if it helps.

  Method 1: Convenience store;

  1. Press Windows Logo + 'W '.
  2. In "Find", type "Troubleshooting".
  3. On the left, click "Show all" and in the list, click on 'Hardware and devices' to run the troubleshooter.

  Important: After you run the troubleshooter, it is recommended to restart the computer to apply the changes.

  Note: After restarting, try to listen to music and check if the issue still persists. If audio does not work, you will be invited to an "error" or "error Code". I suggest you to make note and respond to us.

  Meet us with the required information, then we can help you further.

• can I install an SSD on an optical drive in a HP Envy Phoenix

  I just bought a custom HP ENVY Phoenix Desktop - 810-350se CTO with a Raid 5 (3 x 2 TB) configuration, but I noticed and did some research it seems that it's better to have an SSD installed for faster computer access data, of course, I want to use for the operating system installed on it.  So I have two questions?

  (1.) I can change the configuration so that I can add a SSD on an optical drive? (This will be the 4th disc). Since I already use 3 HARD drive on a Raid 5 configuration and there is no more space on the left, I guess I can only use an empty space of optical drive and install a SSD?

  2.) is there a limitation on the number of readers and HARD disk can be installed on the motherboard?

  My proposed solution is to keep the 3 HARD drive and install a 4th disk (SSD) on the optical drive and use it to the operating system (Windows 8.1).

  Recommendations or suggestions is appreciated.

  Thank you.

  3rd generation Intel Core i7-4960 X processor

  •4 TB 7200 RPM SATA 6 G RAID Hard Drive

  Hello

  Your PC is already using a bootloader of Windows 8 and if you load the SSD in UEFI mode, then you will add an another boot loader of Windows 8 for the menu eligible boot device.  This will lead to confusion.  I suggest that you avoid this situation by trying the following procedure:

  1. Don't forget to create the external HP recovery media
  2. Install the SSD on port 1 or 2
  3. Disable startup secure in the BIOS and set the legacy mode
  4. Start the Intel OPROM and rebuild the matrix RAID 5
  5. Boot into the BIOS and UEFI mode
  6. Start the external HP recovery media and load the SSD drive (SSD recommended size is 240 GB or more)
  7. Once you are currently running and then go to disk management and upward and format the matrix RAID like TPG

  The above procedure may or may not work, but that's what I would first try.

• HP ENVY Phoenix 810-445qe: specifications of need on 14.79 GB "Disk 1" labelled "Datadrive1 (e).

  I spent the last few days setting up a brand new HP ENVY Phoenix 810 - 445qe I ordered from HP.com. (Information system down in the case, it may be necessary.)
  
  I did what all the new owners of the system should do after you set up the system: I did a DVD repair system, and am about to do my first image with Windows 7 (64 bit) backup.
  
  Of course, when you perform an image backup (which is like making a photocopy of your hard drive to a point in time) you can not store this backup on the same drive you're imaging, for the obvious reason that you can not write to disk at the same time you are Imaging it. If the image backup dialog box gave me three options of storage location:
  
  (1) Datadrive1 (E)
  (2) WD MyBook external hard drive (G)
  (3) Blu - Ray / DVD / CD drive (F)
  
  I was curious about the "Datadrive1" because I didn't know that's where! I don't me read something about it, then I went to control panel > system and security > ' Create and format hard disk partitions "(under administrative tools on the system menu and security - or the type of management of the computer in the Start Menu) to take a look at the drives and partitions.
  
  This computer was said to come with a SATA 3 TB and because disk 0 is close to 3 TB, with a labeled 100 MB partition "EFI System Partition" a 2779,01 GB NTFS partition labeled "OS (C)" and an "HP RECOVERY (D)." 15,28 labeled GB NTFS partition So, there we have the bootloader partition, the partition of operating system Windows 7 and the HP recovery partition.
  
  But there is also a 'disc 1' labeled 'DATADRIVE1 (E)"formatted as one 14.79 GB NTFS partition. I was surprised to see this data disc, because one of my complaints about HP computers in the past (or at least those available through Best Buy) was that they were always set up with one disc for the operating system and data. (It is always a bad idea to host your data on the same drive that your operating system, because the system disks get use more heavy and are more prone to failure.)
  
  I recognized my Western Digital My Book 1 TB drive disc 2, entitled ' My Book (G) ' and formatted as a single partition NTFS of GB 931,48. It is the external drive only, I am informed, plugged into one of the USB 3.0 ports.
  
  So I called the support for questions on disk 1. Where is he? Is what kind of drive? Is what brand? Etc, etc. HP support officer did not know the answer to that! She told me that my system only comes with an internal hard drive and therefore that * must * be an external drive belonging to me. I have an external USB drive connected but it's G drive.
  
  The only USB devices connected physically are: dongle USB wireless keyboard and mouse from HP; My WD My Book drive; and a HP Photosmart C5180 all-in-One printer with nothing plugged into its card reader, who can't stand not anything on the order of 14.79 GB anyway.
  
  I would like to know the details about this DATADRIVE1, because) I don't really know what it is and if I should write data there and b) do not know how stable the device is. Thanks in advance for your help.
  
  ***************************************************
  
  System specs
  ---------------
  
  Computer: HP ENVY Phoenix 810-445qe desktop computer
  Operating system: Windows 7 Professional, 64 - bit
  Processor: Intel i7-4790 CPU with cache, etc.
  RAM: 32 GB (four connectors DIMM DDR3)
  Storage: (see below)
  Video: NVIDIA GtForce GT 640
  Audio: RealTek sound with Beats Audio card
  Network card: 802.11 b/g/n Dual-Band 2 x 2 wireless MIMO with Ethernet, Bluetooth (not out), etc.
  Keyboard & mouse: HP USB wireless keyboard and optical mouse
  
  Storage card
  ----------------
  
  System disk: HDD SATA 3 to with separate cache (Boot, OS, recovery partitions)
  Mystery disc: 14.79 GB NTFS (single partition)
  CD/DVD: Super Multi Blu-Ray/DVD/CD-Writer
  USB ports: 4 USB 3.0 and 4 USB 2.0 ports
  Card reader: 5-in-1 Multimedia Card Reader
  
  What is physically attached
  ------------------------------
  
  Video cable
  Dongle USB for HP Wireless keyboard & mouse
  USB cable for Western Digital 1 TB external hard drive
  USB cable for printer all-in-one HP Photosmart C5180
  Audio output to speakers

  Hello

  Look at least one "storage card" and you will see "separate cache. Which tells me that your PC may have a separate cache device (16 GB).  See the image below.  Check your motherboard for this device in the designated area.  What do you see?

  

• HP Envy Phoenix 810-130qe: Beats Audio Control Panel is missing after upgrade to Windows 10 anniversary

  OK I need help with my HP Envy Phoenix 810-130qe desktop computer. My pc came with Windows Pro 8.1 and it had an audio panel where you can set the audio beats. When Windows 10 came out I've upgraded to Pro 10 Windows and my control panel audio beats was still on my pc and worked very well. Then, when Windows 10 anniversary came out August 2 my pc automatically updated for the anniversary edition. Everything was normal, but my control panel audio beats had disappeared and I was able to find it anywhere. Do anyone knows how I can get it back or if there is no driver I can download to get it.

  Hello:

  If the W8.1 driver does not work, this W10 IDT audio driver should restore function Audio Beats.

  This package provides the Tempo IDT High Definition Audio Driver for assumption of office models that are running a supported operating system.

  File name: sp71717.exe

• No Audio - HP Envy Phoenix 810-145QE

  Not audio on the back or the upper connector, using the "Troubleshooting" of the message, it is that no device is connected. My headphone and line connection of the speakers work fine on my old HP computer. HDMI audio output does not work, but I really don't want to use this video out all the time. I tried to reinstall the driver, who was the same as this computer is less than a month. Why she even check to a device 'connected' to the audio output, that kind of thing is just a matter for additional problems.

  Hello BobinLA,

  I understand that you are having problems with audio in the upper rear connectors on your desktop HP ENVY Phoenix 810. In view of the new way in which this computer is I think it would be better if you contact HP Technical Support. This will ensure that your problems is not only dealt with, but a proper documentation.
  
  I want to thank you for display on the HP Forums. Have a great day!

• HP Envy Phoenix 810-160: give up WiFi

  I have a HP Envy Phoenix 810-160 that I bought in April of 2014, it came with loaded Windows 8.1.  It has a Broadcom BCM4352HMP 801.11 ac 2 x 2 Wi - Fi adapter.  It maintains abandon the connection. I have install the driver is 6.30.223.170 from 09/06/2013, I tried updating the driver and it says my driver is up to date. When I go to the available networks list my network is listed under the power of the full signal.  It does not connect and says that it can't connect.   I turn on/off the device in Device Manager and reboot, then I get anywhere from two minutes to an hour or two of functionality so that it falls new.

  I'm going through HP and widows forums forums all day looking for a solution.  I followed all the troubleshooting steps I found on the HP and Windows forums, but none were specific to this model PC and a wireless adapter.   The only step I have not tried it replace the adapter.  computer 8 months, I want to buy a new card from the computer.  As it is connected to the internet from the computer, I received, it's only this morning December 26, 2014 that the connection has begun to wane.

  I tried to update the driver, uninstall and reinstall the adapter off the blue tooth adapter, currently if I toggle the device once in a relationship and reboot, I get a time where I stay logged in, but eventually, he abandons the connection again.

  When I turn on the computer the little indicator white wireless on the front of the computer lights up almost instantly.  I see my home network with the power of the full signal and two laptops and my Iphone right next to the computer to connect to the same network with full signal strength.

  Hello:

  This is the latest driver W8.1 I could find... 6.30.223.227

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=CP-139598-1 & CC = US & DLC = in & LC = on & JumpID = reg_r1002_usen_c-001_title_r0002

• HP ENVY Phoenix 810 - 370st: upgrading Ram for my HP ENVY Phoenix 810 - 370st

  I have 16GB in my HP ENVY Phoenix 810 - 370st, with room for another 16.

  I've been looking for affordable options to upgrade, but does not know how much pine should I get?

  It seems that the most common options are 240 and 204... or was a Dyslexic? Is there such a thing as 204?

  I need to know EXACTLY what kind of RAM works for my computer. Thanks to you all.

  Hello

  The modules are 240 pins

  Specifications of the motherboard, IPIWB-PB (Pittsburgh2) | HP® Support
  http://support.HP.com/us-en/product/HP-envy-Phoenix-810-300-desktop-PC-series/7161705/model/7276717/document/c03605561/

  • The four-channel memory architecture

• HP ENVY Phoenix 810: Tiles and charms stop working

  Tiles and charms stop working. When the tiles stops working (by clicking tile on causes Office Office window to scroll) and I could still access the charm of the research, I ran sfc/scannow as administrator. He showed a couple of corrupt files, he couldn't fix, but on reboot, the tiles and the charms worked again. Have experienced this on four times at this point.

  Seems to have started with the last Windows 8.1 update and is somehow related to the engine OneDrive of synchronization.  I hadn't used onedrive; started using it, and this mess. I disabled all settings onedrive pc and laptop and stopped using it. However, the message "Synchronization engine OneDrive" appears for no apparent reason, and then the tiles and charms stop working.  If I have Outlook and Foxfire open apps, they still work, and their open windows always appear in the toolbar at the bottom. All other app shortcut links that have normally pinned it disappear.

  When I try to shut down the PC, if I can do this via the charm of power, I get a message that it cannot be closed because the "Portrait Display Inc. app prevents close.» There is no such program indicated in the list of installed programs in Control Panel. I understand computer Googling there somehow integrated in the HP PC.

  It is a HP Envy Phoenix 810, with a monitor (not touch) HP, both purchased December 2013. 8.1 Windows running automatic updates; using McAffee All - Access AV, up-to-date. Standard desktop applications. No software of Dingo.

  I see that many other people have had this problem, used the approach of the sfc/scannow, with little lasting effect.

  Plnjmw, welcome to the forum.

  If you have configured the Windows system restore, I suggest go back to a restore point before you started having the problem.  This will tell you if the update is the problem.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.