HP G62-219WM stuck on the HP splash screen

I have a HP G62-219WM is almost 3, I think.

There are a few weeks the mouse, keyboard, and all open applications would freeze until I pressed the power button. I don't remember seeing all the strange sights, or installation of all recent downloads, but it could have happened. I ran the recovery option of the system who asked if I wanted to bring the computer back how it was shipped from the factory. I chose Yes and everything was dandy.

When I shut down the computer, and tried to turn it back on, I can hear it come alive, but after firing first screen (HP Blue big logo in the Middle, and "Press ESC for Boot Menu" in the lower left corner), it freezes. I have to turn it off with the power button, unplug the power supply and the battery and restart for that go beyond this screen. The next time that I stop it, it will freeze here again unless I get out the power supply Plug and the battery first then the computer is always turned off.

I tried running system restore twice more, I have tried running TDSSKiller, since as has been recommended in case it was a question of "rootkit".

I also tried to re - run the tool twice, system recovery in the case where something happened the first time.

I also tried out the HDD, there to reconnect and power up. Of course, given that I took out the battery while I did this, the computer fine. After the shut off again, it's not past this screen.

Does anyone have any suggestions?

Try to run a diagnostic on your hard drive. Tap the F8 key start (F5 not sure maybe) and run a diagnostics. You may need to restart.

You may have some corrupted hard disk sectors.

You can also have a registry problem. While you may have reset everything back to factory default sometimes the registry is not fully formatted.

In order to check your registry I would download the following:

http://www.Piriform.com/CCleaner

Run the registry cleaner on the free version.

Hope that solve it.

All the best!

Tags: Notebooks

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