HP Pavilion 21-h010la stuck in the HP splash screen.

Hello. I'm having a problem with my computer. When I try to turn it on, it gets stuck in the HP loading screen. I used the PC Hardware Diagnostics UEFI and he says that it meets the test, even if the SMART hard disk check returns a WARNING. The program didn't give me all the instructions to fix it later. Do I need to change?

Hi there @mafi11235,

That the Forums are with you!  It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that your computer is stuck on the HP logo at the start, and that he was a WELL-INFORMED driver error message. I'm happy to help you with this.

If you get a SMART disk error, so it is normally a warning of impending failure, based on testing the drive runs itself. This could mean the drive is defective or shows signs of failure, but in general you want to replace it and try to make a backup of your data as much as you can, until it was inaccessible.

You have recovery media or already made for Windows 10 recovery disc? If this isn't the case, you will want to get some for your system. Computers HP - get HP recovery disks or HP USB recovery disc

Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

Tags: HP Desktops

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