HP G72-B66US: MediaSmart Webcam

I bought this PC, used, and I will try to find how to access the webcam.  It is not on the list of available programs and no files inlude the words 'webcam' or 'MediaSmart.  I tried to download the software from HP website, but I keep getting re-directed to the search page.  Any ideas on how I can proceed?  I would really just take some pictures and post them on social media.  Thank you, L.

Hi there @fishnleo

Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.

I understand that you have problems with the webcam software for your laptop. I'm happy to help you with this.

Try the following and see if it will download it for you and if so try to install. CyberLink YouCam software

Then see the following if you still have problems after you install the software.

Laptop HP, Touch and PC AiO - Webcam troubleshooting (Windows 7)

HP Notebook PC - test a Webcam using YouCam

Let me know if it works for you.

Tags: Notebooks

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