HP jet pro 8620 desktop - printing on envelopes #9

I'm trying to use my hp pro 8620 office jet to print from microsoft word 2010 #9 envelopes for a project to raise funds for the non-profit I work. I get an error that says the difference in size of paper because even if I get a custom default to #10 envelopes paper size. Is it possible to substitute the paper size mismatch error printing anyway?

Hi akilpatand thanks for getting back to me!

The #9 envelope does not appear in the specifications for a type of paper supported.  Supported envelopes are #10, Monarch and 5.5 bars.

I would, however, use this document as a workaround:

Create Windows 7 custom paper sizes

Please hold me!

Tags: HP Printers

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